[Resolved]  Bluestar — Worst Quality

Recently I have booked an appointment for AC service since the cooling is not working for a few days. The service engineer came today and checked both the indoor and the outdoor units. He has identified that the compressor in the AC has spoiled. He said that compressor will be covered in warranty but he said, for gas filling and transportation I need to bare the amount. He said it will come around 6k. (Why do I need to bare this amount for your poor quality product.)

We are also using other brands AC in my home. Seriously those are working for more than 10 years and never have I faced such type issue in my other brand AC's. Seriously I am disappointed with this brand, within the four years the product is gone. Waste of money, waste of time. The biggest mistake that I made ever is, I bought this useless brand product, otherwise I will not have this tension and all. Because of this, I need to Pay 6k. For this poor quality product, I need to pay 6k right? Very disappointed and I will never go for this brand again anymore, I will not recommend anyone to buy this brand.
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May 22, 2022
Complaint marked as Resolved 
Blue Star India customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
Blue Star India Customer Care's response
Dear Kovendan,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Location
5. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.
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