[Resolved] Bmtc — Conductor misbehave with a women in a bus | |||||
Sir/madam, i want to lodge a complaint against a bus conductor. i got bus no KA-57, F-368 bus 284D on 14/10/2015 in Raitara Sante yelahanka at 7-30 pm to Megestic. I reserved a ticket from megestic to sringeri departure timing 21:29 PNR NO: J53248818 and ticket No. 35681211 conductor come and asked me ticket..i showed him reserved ticket (Before 2 hours from Reservation we can travel freely to pickup point) He told that now it is only 7-10pm in ticket issue mechine. i am half an hour earlier then reserved ticket departure timings. .. he told me to take ticket and issued me a ticket of Rs12/-( twelve rupees) and the timing in ticket was 19;25:34, depot no 11 and ticket no. 02711...284/6 mentioned that i was travelling from NES office to Byatarayanapura... NE$ office stop was two stop before i got bus. he issued ticket from that point. I asked about 2 hours before free travelling and i was only 4 minutes earlier then two hours as mentioned in ticket timings and the mistake of entering the point i got bus... he made while issuing the ticket. He start abuse me and he continued to scold me about 5 minutes... I kept quite... sir pls. kindly requesting u to give maximum punishment to this bus conductor. Was this information helpful? | |||||
Complaint marked as Resolved
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint. Verified Support Oct 16, 2015 Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response ear Mamata,
We are in receipt of your mail & this is your Docket no-BMTCC10130398, for your reference.
BMTC regrets for the inconvenience caused. Taking note of your complaint the said lapsed crew will be called for enquiry at this office and necessary actions will be initiated for the lapses.
Further please provide us the scanned copy of the reservation tickets of KSRTC and tickets issued by the BMTC conductor in route- 284.
With regards,
ATM(public complaints)
BMTC.
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