[Resolved] Bmtc — Misconduct and misbehaviour of Driver and Conductor - attemptto man handle the Passenger. | |||
Myself ravi kumar S - Contact No. [protected]. Today morning got into a BMTC bus near Kengeri satellite town. The fare was 21 rs upto studio circle. Conductor asked me to give 1 rupee change. I did not have, told him the same. He told he to did not have and started yelling at me. He is commanding have proper change else do not get inside the bus as the bus is his property. Many times the same conductors take 22 rs and never give one rupee back. When i told you are no body to me to tell not to get into the bus, he is telling me then come and collect the change in the depot, let me see how you will take change from me. I again told him don't tell me that to come and collect at depot. Meanwhile the driver stops the bus in midway and asks me can you hit me now, do it. I never told i will hit him. He now raises his hands on me to hit me. Two three co-passenger comes to rescue and says this is not the way you behave as a public servant. then one person gives him one rupee. The bus No.-KA 01-F2385, he told he and the bus belongs to Depot 26 yeswanthpur, do wat u can. I would hereby request the concerned to take necessary action on the Driver and Conductor and also please eliminate the 1 rs. tickets and round off to nearest and also please make necessary arrangements to provide change to these people. mainly teach them how they should behave with the public. I need to understand and know what action has been taken in this regards. My emil is [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint. Verified Support Aug 18, 2015 Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response This is your docket no BMTC[protected]. Taking note of your complaint the said crew will be called for personal enquiry in this office and necessary action will be initated for his lapses.
Further it is requested to attend the confronted enquiry so pl. confirm the date and time which is convenit for you to our mail ID [protected]@mybmtc.com
BMTC
Verified Support Aug 20, 2015 Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Ravi we are wating for your kind respones on this issue.
BMTC
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