[Resolved]  Bmtc — the bus driver and conductor did not stop at my stop

Address:Bangalore, Karnataka, 560064
Website:Bmtc

I was travelling in the bus ( KA 01 FA 2097 ). I boarded at Presidency University at 2:55 pm and have to get down at puttenhali.. The driver did not stop the bus at Puttenhalli bust stop and when I asked him to stop the bus in bust stop the conductor said that I’m talking in my phone and so that he can’t stop in puttenhali bus stop and and the driver slowed down and stopped the bus near railway hospital . But while I’m getting down he started the bus and because of which I had fallen down from the running bus and I have got minor head injury.. By law I have actually entered into a contract where it is the duty of the conductor to ask the driver to stop the bus at my bus stop.. failing so will result in breach of the contract and also in this case the harassment is also being witnessed.. Thereby I request you to take necessary action against the driver and the conductor. Failing so will lead in suing against BMTC..

Thanks !
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 29, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir/Madam,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority for taking action against the erring crew. This is your complaint docket number for your future reference-BMTCC10236045.

Regards,
BMTC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information