BMW India — 5th time rat bite rewiring charges - excessive

Address:

1201, Lodha Supremus, Senapati Bapat Marg, Lower Parel, Mumbai City, Maharashtra, 400013

I am a 5 series owner since jan'17, the car has done about 18, 000 kms so far.in the last year or so, i have sent my car at least 4 times to infinity workshop for rewiring on account of rat bites. I can assure you that i have taken every possible step in trying to prevent rat bite - regularly changing parking slot, sprayed rat repellant around the area etc.. About one-month ago, i got the car rewired at infinity motors, worli workshop, however, two days ago, when i drove the car to the same workshop because of some warning on dashboard, i was told of another rat bite. It has been most frustrating for me to keep paying for this problem, especially so since it is now the 5th time. I have sent the car to turbhe workshop twice for rat bite rewiring.

While i appreciate infinity motors offering 10% discount, frankly, i have already spent rs. 50, 000 or so on so many re-wiring services, let alone the days that i have been unable to use the car as a result. I would request bmw india to offer some respite, addition to 10% that infinity motors has offered, in this instance. I would most appreciate if you can do something. I would not normally not ask for such assistance, but, it is too much to keep paying like this.

Mr. Rajiv joshi from bmw india, delhi had been so kind as to assist with expediting some repair on my car in the past. I will be obliged if he could intervene as well.

I am at my wits end as to how to prevent the problem going forward & any suggestions for your side would be welcome.