BMW India Customer Care
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COMPLAINTS

BMW India Customer Care

BMW Group

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Address
Plot No. 2-B, Phase 1-A, Verna Industrial Estate
Verna
South Goa District
Goa
India - 403722

Customer Care Phone Numbers and Contacts

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Additional info
Dealer Locator

Plot No. 2-B, Phase 1-A, Verna Industrial Estate, Verna, Goa 403722
Tel: +91 83 2288 7771
Fax: +91 83 2288 7773

15B, Wellesley Road, Beside Lal Deval, Pune 411001
Tel: +91 20 2614 1555
Fax: +91 20 2614 1777

Atharva Chamber, Survey No. 28, Mumbai - Pune Road, Beside Mayfair Tower, Wakdewadi, Pune 411005
Tel: +91 20 2553 4655
Fax: +91 20 2553 4666

Sr. No. 46, Plot No. 9, Wadgaonsheri, Nagar Road, Pune 411014
Tel: +91 20 2703 0333
Fax: +91 20 2703 0300

4 IDC, MG Road, Opp. Sector 14, Gurgaon 122001
Tel: +91 12 4398 8557
Fax: +91 12 4399 6162

G003, Ambience Mall, Ambience Island, NH 8, Gurgaon 122002
Tel: +91 12 4402 9029
Fax: +91 12 4399 6162

4 IDC, MG Road, Opp. Sector 14, Gurgaon 122001
Tel: +91 12 4398 8557
Fax: +91 12 4399 6162

Plot No 1, Sector-27B, Urban Estate, Mathura Road, Faridabad, Haryana 121003
Tel: +91 12 9426 9000
Fax: +91 12 9426 9055

Dr. Annie Besant Road, Opp. Nehru Centre, Worli, Mumbai 400018
Tel: +91 22 6714 5100
Fax: +91 22 6714 5199

Express Avenue Mall Showroom, No 49, 50L Whites Road, Express Avenue, SNO. UGFD01, Royapettah, Chennai 600014
Tel: +91 44 2846 4441

548 A, C-Wing, Waterford Building, C.D. Burfiuwala Road, Juhu Galli, Andheri (W), Mumbai 400058
Tel: +91 22 6677 7777
Fax: +91 22 2625 2288

H-5/B-1, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi 110044
Tel: +91 11 4309 0000
Fax: +91 11 4168 2555

Shop No. 1&2, Gr. Floor, Commercial Premisessavoy Chambers, Linking Road, Santacruz (W), Mumbai 400054
Tel: +91 22 6171 8888
Fax: +91 22 6171 8855

H-8, Sector 63, Noida 201301, UP, Delhi - NCR
Tel: +91 12 0419 9000
Fax: +91 12 0419 9055

Plot No 1, Sector-27B, Urban Estate
Mathura Road, Faridabad
Haryana 121003
Tel.: +91 12 9426 9000
Fax: +91 12 9426 9055


H-5/B-1, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi 110044
Tel: +91 11 4309 0000
Fax: +91 11 4168 2555

27 B, Shivaji Marg, Moti Nagar, New Delhi 110015
Tel: +91 11 4726 6000
Fax: +91 11 4726 0055

Plot No 1, Sector-27B, Urban Estate, Mathura Road, Faridabad, Haryana 121003
Tel: +91 12 9426 9000
Fax: +91 12 9426 9055

Dr. Annie Besant Road, Opp. Nehru Centre, Worli, Mumbai 400018
Tel: +91 22 6714 5100
Fax: +91 22 6714 5199

Gala No. 18, 19, 20, 22, 23, Below Mahalaxmi Bridge, Opp. Mahalaxmi Station (West), Dr. E Moses Road, Mumbai 400034
Tel: +91 22 6196 0037

17, Mangal Compound, MR-11, Pipliya Kumar, Dewas Naka, Indore 452010
Tel: +91 73 1400 8989
Fax: +91 73 1400 8999

Mohatta Bhavan Compound, Plot No 3, Manjrekar Lane, Off Dr. E Moses Road, Worli, Mumbai 400018
Tel: +91 22 6114 4444
Fax: +91 22 6114 4455

Dr. Annie Besant Road, Opp. Nehru Centre, Worli, Mumbai 400018
Tel: +91 22 6714 5100
Fax: +91 22 6714 5199

Plot No. 50, Sector No. 1, Near Juinagar Station, Navi Mumbai 400706
Tel: +91 22 2773 9000

Plot No. 50, Sector No. 1, Near Juinagar Station, Navi Mumbai 400706
Tel.: +91 22 2773 9000

Plot No. D-20/7, TTC Industrial Area, MIDC-Turbhe, Near To Jay Mata Di Weight Bridge, Behind To Esdee Paints, Navi Mumbai 400705
Tel: +91 22 6566 4444

Maker Chamber Vi, Jamnalal Bajaj Road, Nariman Point, Mumbai 400021
Tel.: +91 22 6666 4848
Fax: +91 22 6714 5199

G.T. Road, Dhandhari Khurd, Ludhiana 141014
Tel: +91 16 1525 0000
Fax: +91 16 1525 5253

Plot No. 125, Industrial Phase I, Chandigarh 160002
Tel: +91 17 2525 0000
Fax: +91 17 2460 2301

No. 20, GST Road, Meenambakkam, Chennai 600027
Tel.: +91 44 4291 1111
Fax: +91 44 4291 1100

Door No: 1/582-2, Avinashi Road, Neelambur, Mudhalipalayam Pirivu, Arasur Post, Coimbatore 641407
Tel: +91 422 304 1111

No. 20, GST Road, Meenambakkam, Chennai - 600027
Tel: +91 44 4291 1111
Fax: +91 44 4291 1100

# 6-3-569, Opp. R.T.A Office Khairtabad, Hyderabad 500082
Tel: +91 40 4465 6565
Fax: +91 40 4003 2323

1-8-670 Azamabad RTC, Cross Road, Hyderabad 500020
Tel.: +91 40 2767 6946


Express Avenue Mall Showroom
No 49, 50L Whites Road, Express Avenue, SNO. UGFD01, Royapettah, Chennai 600014
Tel.: +91 44 2846 4441

B7 & B8 Ambattur INDL. Estate, Landmark: Ambit It Park, Sector 1, 2nd Street, Near Ashok Pillar, Ambattur, Chennai 600058
Tel: +91 44 4926 1111

Plot No. 4, Industrial Park, Old NH-5, District Guntur, Mangalagiri 522503
Tel: +91 86 4523 6565
Fax: +91 86 4523 6465

# 6-3-569, Opp. R.T.A Office Khairtabad, Hyderabad 500082
Tel: +91 40 4465 6565
Fax: +91 40 4003 2323

Ring Road No. 1, Village Sarona, Raipur 429009, Chattisgadh, India
Tel: +91 77 1655 5000
Fax: +91 77 1600 7000

C-48/1A MIDC, Central MIDC Road, Near Toll Plaza, Hingna MIDC, Nagpur 440028
Tel: +91 71 0464 5522
Fax: +91 71 0464 5533

No. 48, Padil, Kodikal, Kannur Village, Mangalore 575007
Tel: +91 82 4227 5333, +91 82 4227 5777
Fax: +91 82 4227 5444


No. 4, Konnappana Agrahara, Near Electronic City, Hosur Road, Begur Hobli, Bangalore 560100
Tel: +91 80 2852 0060
Fax: +91 80 2852 3053

Sanghi Oxygen Compound, Off Mahakali Caves Road, Andheri (E), Mumbai 400093
Tel: +91 22 2687 6883, +91 22 2687 6885, +91 22 6677 7800
Fax: +91 22 2687 3320


548 A, C-Wing, Waterford Building, C.D. Burfiuwala Road, Juhu Galli, Andheri (W), Mumbai 400058
Tel: +91 22 6677 7777
Fax: +91 22 2625 2288

No-2, (Old No-4) Prestige Emerald, Ground Floor, Madras Bank Road, Lavelle Road, Bangalore 560001
Tel.: +91 80 2222 4544, +91 80 22224546
Fax: +91 80 2222 3636


No. 4, Konnappana Agrahara, Near Electronic City, Hosur Road, Begur Hobli, Bangalore 560100
Tel: +91 80 2852 0060, +91 80 2852 3036
Fax: +91 80 2852 3053


14B Paper Box, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri - East, Mumbai 400093
Tel.: +91 22 6767 9797
Fax: +91 22 6767 9725

C/O Sasangi Engineering, Ramchandra Lane Junction, New Malad Link Road, Malad (W), Mumbai 400064
Tel: +91 22 6677 2222
Fax: +91 22 6677 2200

C/O Sasangi Engineering, Ramchandra Lane Junction, New Malad Link Road, Malad (W), Mumbai 400064
Tel: +91 22 6677 2222
Fax: +91 22 6677 2200

Raikva 3A, Rommohan Mailick Garden Lane, Kolkata 700010
Tel: +91 98 3145 5964

The Silver Arcade, 5, J.B.S. Halden Avenue, E.M Bypass, Kolkata 700105
Tel: +91 33 2251 7010
Fax: +91 33 2251 7011

43, East Topsia Road, Arupota, (Behind P.C Chandra Garden), Kolkata 700105
Tel: +91 98 7405 8048
Fax: +91 33 2251 7011

NH-5, Bhanpur, Near Ace Autocars (Tata Showroom), Cuttack 753011
Tel: +91 67 1654 3968
Fax: +91 67 1258 6969

5B, Saheed Nagar, At Hotel Empires, Bhubaneswar 751007
Tel: +91 67 4644 4672, +91 78 9409 2484
Fax: +91 674 254 1170

Plot No 5, Sanand Land Deelopment Corporation, Opp Gokuldham, Village - Ullariya, Ahmedabad 382210
Tel.: +91 92 2800 0236

49/1, Harihar Plot, Near Valentine Cinema, Surat Dumas Road, Surat 395007
Tel: +91 26 1272 1231, +91 26 1272 1232
Fax: +91 26 1272 1233


Signature-1, Near Makarba, SG Highway, Ahmedabad 380051
Tel: +91 79 2970 6771, +91 79 2970 6772
IVRS : +91 93 7777 0088
Fax: +91 79 2970 6773


Signature-1, Near Makarba, SG Highway, Ahmedabad 380051
Tel: +91 79 2970 6771, +91 79 2970 6772
Ivrs : +91 93 7777 0088
Fax: +91 79 2970 6773


Near Green Land Circle, Rajkot-Ahmedabad Highway, N.H-8B, Rajkot, Gujarat 360003
Tel.: +91 28 1270 3351, +91 28 1270 3352 (Sales), +91 28 1270 3353 (Service)


Building No. 1/3699, Vendipetta, Kannur Road, Nadakkavu P.O. Calicut 673011
Tel: +91 49 5669 6666
Fax: +91 49 5669 6677

II/6B, NH 47, Bypass Road, Maradu P.O. Kochi 682304
Tel.: +91 48 4669 6666
Fax: +91 48 4669 6677

Sanghi Garden, Tonk Road, Jaipur 302018
Tel: +91 14 1408 7070
Fax: +91 14 1255 1465

E-95, Madri Industrial Area, Road No. 1, Ahmedabad Bypass, Udaipur 313003
Tel: +91 92 1429 2145

15/63 Parwati Bagla Road, Civil Lines, Kanpur 208001
Tel: +91 51 2654 1001
Fax: +91 52 2391 7128

12. 2 Kms. Faizabad Road, Chinhat, Lucknow 227105
Tel: +91 52 2654 0000

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BMW India related photos (40)

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BMW India Complaints & Reviews

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BMW India — Old and outdated sound system fitted instead of the new one

 z3pl on Jul 6, 2017
I was cleaning up the underseat subwoofer for the first time in 5 years, which mean I bought the car back in july 2012, so I opened the grill and saw the details given on the back side of the woofer, it was showing that the woofer was manufactured in the year 2007. So clearly its a case of fraud and cheating. You cannot just give me outdated electronics in a new car....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — Deficiency in servicing

 arun@1974 on Jun 26, 2017
I am owning bmw 320i since 2011. Frequent servicing is done so far, but the car is not fully fit. For a few hundred kilometres run, for some defect or other the car is under repairs need replacement. Run below 20, 000 kms spent early 25 - 30% of the cost. Latest april spent 2.25 lacs. Now smoke is coming. Servicing centre, chennai demanding rs.2.14. Who will pay every time 2 lacs plus. I am not satisfied with the servicing ability at chennai. Please advise what should i do....
Complaint comments  Read comments Complaint category Car Service Centers

BMW India — Sham

 Shreya Terli on Jun 22, 2017
I was sent a email on july 22 that i won a BMW X6 jeep and 3 crores of cash money and was told that it would arrive on 24 july and i know its a sham and they have my id proof and to prevent identity theft please look into this and please try to prevent others from getting tricked.

Message ID
Created at: Thu, Jun 22, 2017 at 3:52 PM (Delivered after 2 seconds)
From: BMW CLAIM CENTER LONDON
To: shreya harshita terli
Subject: SPECIAL DELIVERY OF WINNING PRICE FROM BMW ANNIVERSARY

please do somethinng about this
claimcenter0022@gmail.com...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

BMW India — Original rc not received

 bmw0222 on Jun 6, 2017
Dear

i bought a bmw from moti nagar delhi branch before 6 months but still i did not get my car rc .. I have made a several calls to bmw people. On call they will say that u will get it in a week but after that there is no response..

From last 7 days, my car is in bmw ambattur chennai for one accidental claim..

But here in chennai, no progress has been done on my vehicle..

They are asking original rc . I have made a no of calls to bm delhi people but nobody is resolving my issue..

I took iffco tokyo insurance based on the...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

BMW India — Asking whether it is true or wat

 Dheeraj Rajeshtinku on May 26, 2017
Today i got a information tat i won a prize of bmw car a money of 3crore and hp laptop... Tat person named james walter had arrived today to bangalore..
He said to pay rs. 5000 as a request of government... He said after the amount he shall deliver me the prize... I wanted to is it true or false.
Even i asked him and called him to enquire whether is it true...
He said my frnd i am true
Ok i said
Now i am in confusion whether to pay the amount or not.. Please help me...
Complaint comments  Read comments [4]Complaint category Cars, Parts & Vehicles

BMW India — Air Conditioner not working in less than 3 years.

 Atul Reshamwala on May 18, 2017
I am using bmw x1 since 24/5/14, just less than 3 yrs.
My car no gj -1 rf 7717
Just 2 days before my a/c was not working after sending my car to bmw authorised dealer, parsoli motors, ahmedabad, engineer informed me about coil & some other parts needed to change will cost me 80, 000/ (Eighty thousand inr)...

In less than 3 yrs of buying car of 36 lakhs, u can not imagine this much expense....
Complaint comments  Read comments [3]Complaint category Cars, Parts & Vehicles

BMW India — Tyre complaint for 1 st day

 Rameshchandagarwal on May 10, 2017
I have purchased Gt 320 demo 18-06-2016 from Deutshe Motoren Noida from the sales person Manish Kaushik smart guy after the delivery of the car I called up Manish that rear left tyre is worn out from sides as compare to the other three tyre he replied my complaint lightly & no further intemation was given to me I bought this car which is Run 3000 km. he never take care of my complaint now on 1 st may 2017 I went to showroom for the service & minor body work job before entering in the job work full investigation of car should be done by Mr Aman ( body shop) I also told him about that tyre rear left...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

BMW India — Fuel leak in 2 months of new x5

 Gurjot Ahuja on May 2, 2017
Sir
I am Gurjot Singh from India. I have purchased a X5 from Krishna Automobiles Chandigarh, India on 13 Feb 2017. Chassis no. WBAKS470300S51592. I will like to bring a problem to your notice that just after two months and 3300kms, fuel pump leaked. Bmw India is not ready to cover this fault in warranty and asking me to bear 10% of car cost, about 6 lakes
They are blaming fuel quality which as a customer I have no control on and even if fuel was contaminated, it should have choked fuel filter rather then leaking it.
If bmw cars are not compatible with indian fuels, then why...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Bmw Automobile Company Uk — 31st annual anniversary 2017

 Semin Subash on Apr 28, 2017
Dear beneficiary: semin subash

We wish to congratulate you and your family on this note, for being one of the five lucky winners selected in this new year bmw automobile 31st m5 annual anniversary award program 2017. As we have commence in this new year 2017. We felicitate with you and your family and especially for being a citizen of (India). This promotion was set up by the bmw auto-mobile company here in united kingdom to eradicate poverty and to encourage prospective mobile phone users from different telecommunication companies.in asia continent. Our screening committee and national...
Complaint comments  Read comments Complaint category Business & Finances

BMW India — Annual anniversary

 bhavani anandAnand on Apr 26, 2017
I have received a mail saying that i have won the BMW Automobile 31 th M5 Annual Anniversary Award Program 2017. the parcel Code: DEL/REF/BMW147XX Airway novs 266-TA 380
now they are asking for COT cost RS.24700/- And I paid Rs12000 yesterday to this Name: B Goulam,
Acc no. 35304073282,
ifsc. sbin0005738
branch, seppa.
William no: +919582701329
Goulam no:+917292072164
state bank of india.. After i paid money there did not pick my cal
i just want to know is it true or not....
Complaint comments  Read comments [1]Complaint category Car Dealers

BMW India — I am lucky winner 2017

 Hindusinghbhati on Feb 6, 2017
BMW COMPANY AWARD PROMOTION DEPARTMENT​

Summit One,
Summit avenues
Farnborough GU 14
United Kingdom

Dear Hindu singh bhati​

We wish to congratulate you once again on this note for being one of the lucky winners selected in this year BMW company Annual promotion award . Your Mobile number was selected through a computer balloting system drawn from worldwide mobile numbers as part of our international promotions which is conducted annually. We have selected only 5 winners from Asia region whose mobile numbers are active online...
Complaint comments  Read comments [8]Complaint category Education

BMW India — Very rude behaviour from your kolkatta service station

 Anugan on Jan 23, 2017
Sir,
Writing you because i have lost my patience, your people are not giving the insurance claim, as my car was broken in an accident and i hve sent my car to your kolkatta service station but whenever i call them they don't respond, it's now more than a month and they just say that we are doing don't worry... Tell me, this is why i have bought the luxury car to face such problems.
My car is in the name of vachaspati jha
Please consider else i will loose interest in further being your customer...
Complaint comments  Read comments [3]Complaint category Car Service Centers

Bmw Automobile Company Uk — New year bmw automobile 30th m5 annual anniversary award program 2017.

 nirmali dutta on Jan 18, 2017
BEST MACHINE WORLD
THE BMW AUTOMOBILE COMPANY.
22 Garden Close, Stamford,
Lincs, PE9 2YP, London.
United Kingdom.
Tel: +448712378038.
16 ST JANUARY 2017

Dear Beneficiary: Nirmali Dutta

We wish to congratulate you and your Family on this note, for being one of the three lucky winners selected in this New Year BMW Automobile 30TH M5 Annual Anniversary Award Program 2017. As We Have Commence In This New Year 2017. We felicitate with you and your family and especially for being a Citizen of (INDIA). This promotion was set up by...
Complaint comments  Read comments [2]Complaint category Lottery and Sweepstake Emails

BMW India — Winning car& cash price gbs 500000

 Jaya Mohan on Jan 12, 2017
B.M.W. AUTOMOBILE COMPANY
BMW CLAIM CENTRE UK
46 Bush Road, Off Stamford
Line PE92YP, Liverpool
England, United Kingdom.

Dear Winner Mr. C.Jayamohan
We received your acknowledgment mail with regards to the notification as earlier sent to your email concerning your award winning prize promotion. Do accept our apologies for the slight delay in responding to your email it was due to the verification going on in every department of our office and also waiting for your approval wining CERTIFICATE the UK board British High court and also the final...
Complaint comments  Read comments [4]Complaint category Stock Market

BMW India — 1st fraud sms of ZO17...." BMW "

 Sandipan.kndu on Jan 10, 2017
Congratulations Your Num Has Won 1 Crore 60 Lakhs in 2017 BMW AUTOMOBILE COMPANY AWARD: for Claim send your Name and Cell Num to Our Email: bmwcar843@gmail.com...

I request the concerned people to please take a look at the attached pics and do something about it...BMW is one of my dream cars..don't want thugs to spoil the name of your company. Check ASAP.

THANK YOU....
Complaint comments  Read comments [1]Complaint category Car Dealers

Bmw Uk — Won a contest of BMW Promotional contest

 Kalpesh Thakur on Jan 5, 2017
""BMW Automobile Company
Ellesfield Ave, Bracknell, West Berkshire,
RG12 8TA, United Kingdom.
Phone: +44 871 245 0950.

Kalpesh Thakur,

We wish to congratulate you once again on this note, for being one of the lucky winners selected on this year BMW Automobile Promo 2017. We felicitate with you and your family and specially for being a citizen of (INDIA), Our Screening Committee and National Advisory Board have completed all verification and screening by the Committee of "UK's Overseas National Advisory Remittance Claims Unit. You have been approved...
Complaint comments  Read comments Complaint category Car Dealers

BMW India — Key chain stolen

 Ravi Krishamurthy on Jan 3, 2017
I had given my bmw for service at navneet motors, bengaluru. When the car was returned back from service, i noticed that my key chain with bmw imprint was stolen. Repeated calls to navneet haven't helped. They gave temporary key chain saying their employee who had picked-up the car was in hospital, but shall soon revert, but so far they haven't. Shame that stealing of petty things happen at luxury brands...
Complaint comments  Read comments [1]Complaint category Car Service Centers

BMW India — After sales service

 Kuldip Kumar Goel on Dec 12, 2016
My purchase of BMW X-5 from Deutsche Motors, Noida, a year ago become a big reason of never ending headache for me.

0830, BMW-X5 registered in the name of Any Graphics Pvt Ltd., was bought from Deutsche Motors Noida with the assurance and promise by sales official, of excellent after sales services. In case of delay in procurement of parts, they will provide alternate vehicle, this was promised by sales personnel.

My vehicle was kept for few manufacturing defect repairs for many times for a long time and no alternative vehicle was provided. They don't have enough spare...
Complaint comments  Read comments [1]Complaint category Car Service Centers

BMW India — Bmw automobile co-operation united state of america

 srinath n on Dec 5, 2016
Lucky winner from bmw company award 2016

Attn:- mr, srinath n
We wish to congratulate you and your family on this note, for being one of the three lucky winners selected in this bmw automobile 30th m5 annual anniversary award program 2016. As we have commence in this year 2016. We felicitate with you and your family and especially for being a citizen of (India). This promotion was set up by the bmw automobile company here in united state to eradicate poverty and to encourage prospective mobile phone users from different telecommunication companies.in asia continent. Our screening...
Complaint comments  Read comments [2]Complaint category Lottery and Sweepstake Emails

BMW India — Bmw dealers delhi/ncr

 Ankit Siddharth Alagh on Nov 20, 2016
I write this complaint to bring to notice of everybody planning to buy a BMW vehicle.
Dealers in Delhi/NCR, are cheating consumers of the exact discounts and offers on the BMW vehicles and are showing them that registration of the car will be done on the exact ex-showroom rather than the reduced or discounted one which is happening in chandigarh though in chandigarh also there discounts are different since they do the registration at reduced ex-showroom Also all these dealers are denying the free complimentary service and warranty provided by BMW as a part of BWW FESTIVAL OFFER 2016. All...
Complaint comments  Read comments Complaint category Car Dealers

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