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BMW India Complaints & Reviews

1.8
Updated: Mar 24, 2026
Complaints 783
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R
r santhosh kumar
from Chennai, Tamil Nadu
Jul 21, 2020
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E wish to congratulate you and your family on this note, for being one of the six lucky winners selected in this year bmw automobile 33rd annual coronavirus anniversary program 2020. We felicitate with you and your family and especially for being a citizen of (India). This promotion was set up by the bmw automobile company here in the united kingdom to eradicate poverty and also compensation for the coronavirus and to encourage prospective mobile users from different part of asia continent. Our screening committee and national advisory board have completed all verification and screening. You have been approved to receive a demand draft of three crore sixty lakh india rupees (3, 60, 00, 000 inr) and keys to a bmw captiva x6 jeep. A brand new apple laptop and other sensitive documents by a special diplomatic delivery approved by the management of this company. Your won prize from the bmw
Company will be delivered safely to your doorstep through our accredited dispatch company midway express courier, (Email: [protected]@hotmail.com). We resolved to use this special diplomatic umbrella for security reason and the safety of your consignment, your name, winning number and delivery address have been made available to the delivery agent. Our delivery agent mr. Jeff richard will arrive your country india tomorrow morning. You are to provide him with a copy of your id prove (Id card/passport/voters or any valid id proof) to enable him to identify you before he will handover your parcel to you. The flight information with british airway has already been sent to the delivery agent.

Note: kindly send us any scan copy of your photo identification proof as regard the rightful winner of this award,
British airway flight from united kingdom to india

Departure date: 21/07/2020
Time: 10:15:00 p. M (Uk time)
Arrival date: 22/07/2020
Time: 9:45 a. M (India time)
Diplomat name: jeff richard
Your parcel contains all of the following items.
1) a demand draft of 3 crore 60 lakh rupees.
2) brand new apple laptop.
3) your bmw x6 jeep and captiva sensitive key.
4) car registration hard copy document.
5) affidavit of claims eligibility hard copies.
6) your midway courier airway bill issued.
7) iphone 11 max pro
8) bmw t-shirt/cap
9) fund release order from financial service authority (F. S. A) the united kingdom

Our delivery officer will contact you immediately he arrives in your country india by british airway flight 22nd of july 2020. He will put a call across to you immediately he arrived india and you are to make sure that you oblige to his instructions swiftly by remitting the necessary document, and a payment of twenty four thousand five hundred india rupees (Rs.24, 500.00) for india government custom duty authority notarization clearance fees levied upon your foreign draft for endorsement and approval, this payment must be made by you as the sole beneficiary of the certified draft and other items, as we have contacted the india home ministry and they have given endorsement as regards to international monetary funds regulatory policy (Imf) adopted by the india home ministry, you are to contact our senior delivery officer via email: ([protected]@hotmail.com) and provide him with any of your identity proof, you have to give us confirmation of this mail before our accredited midway express courier delivery officer commence to your country and also make arrangement for the requested amount that will be paid in your country to avoid any further delay with india custom authority as he arrives your country india.

Please be aware that your bmw car has already been shipped to your country with your address provided to us and will arrive in india in another 4 weeks after you have received your authorized demand draft and have been cleared and deposited to your account in your country india. Attached to this mail are, scan copy of your delivery airway bill, the bmw captiva x6 jeep car key, the brand new apple laptop, a letter of trustee/guarantee, bmw t-shirt/cap and the photo id proof of the delivery agent to know who exactly you will be dealing with.

Do not hesitate to contact this office via telephone or email if the need arises. For security reasons, you are advised to keep your consignment parcel code: del/ref/bmw281xx confidential till your parcel is delivered to you in your address. This is part of our precautionary measures to avoid double claiming and unwarranted abuse of this program. Please be warned!!!

From the management and staffs of the bmw company, we say congratulations once again!!!

Bar. Steve moore.
Bmw automobile company uk.
The claims director/event manager
Payment and release order dept.
Call uk tel : [protected]
I also received this same message in mail . Is this [censored] ?

My mail id is @[protected]@gmail.com
True or fake tel me my mobile number [protected]
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    R
    Ravi Patel Ravi Patel
    Jul 7, 2020
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    Address: Nagpur

    We make advance payment for spare at nagpur bmw mandhan motors but last 15 they r avoide phone call and ask company going to fail provide spare how it is posible
    BMW India customer support has been notified about the posted complaint.
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      Gadila Ravikanth
      Jul 5, 2020
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      Sir from this mail [protected]@gmail.com

      Sir please send me it's true or fake.
      BMW India customer support has been notified about the posted complaint.
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        M
        Mohammed dilshad
        Jul 4, 2020
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        Bmw automobile worldwide release 2020 3.6 crore and bmw car to your mobile number reward send your name, address, age, mobile number to - [protected]@outlook.com

        By the first curiosity i gave my accountnumber and mobile number
        How can i understand is it true or not..
        BMW India customer support has been notified about the posted complaint.
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          P
          Prabhat Yadav Yadav
          Jul 3, 2020
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          Address: Koderma jharkhand

          Name prabhat kumar
          BMW India customer support has been notified about the posted complaint.
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            S
            Sivasatya Vadalapudi
            Jul 2, 2020
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            Address: Mylavaram Krishna district Andhra Pradesh

            It is real or fake tell me sir
            BMW India customer support has been notified about the posted complaint.
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              P
              P Baid
              Jun 26, 2020
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              I got call from one Ms.Rupali from the number [protected] this morning at 10.27 am.
              1. She did not know what model of car I was driving.
              2. She repeated the same details over & over again and I had to put an end to that
              3. She asked me what other cars I drive I am refused to share any information with her, when I said I will
              not share the information she threatened me that she would find out anyways even if I did not tell her.
              At this point I told her not to threaten me and I would not answer any of her questions and I put the phone down.

              I am shocked that someone from BMW can call me and threaten me, unbelievable, I do not even know who she is
              just because she says she is from BMW I am supposed to give her all information/
              I would like you to take action against this sort of behaviuor.
              BMW India customer support has been notified about the posted complaint.
              I got mail from BMW that I won a car and prize amount is this real r fake
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                N
                Niteshkumar Patel
                Jun 15, 2020
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                Address: HEADQUARTERS SUMMIT ONE,SUMMIT AVE FARNBOROUGH , GU14,0FB UK 300 Chestnut Ridge Rd, Wood cliff Lake, NJ 07677, USA TEL- +17125267512 / +17345809415

                He want to my all type of details like
                1 name
                2 passport photo
                3 a/ c name
                4 bank name
                5 ifsc code
                6 bank branch code
                7 mobile number
                8 i'd proof
                9 nationality
                10 sex
                11 occupation
                12
                BMW India customer support has been notified about the posted complaint.
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                  S
                  Shyamali Nishshanka
                  May 31, 2020
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                  Address: THE BMW AUTOMOBILE COMPANY. 22 Garden Close, Stamford, Lincs, PE9 2YP, London. United Kingdom.
                  Website: Email

                  I got an email from this company that I have win from this draw. I want to know whether this email is True or not?
                  SOME INFORMATION OF THE
                  EMAIL I Got
                  THE BMW AUTOMOBILE COMPANY.
                  22 Garden Close, Stamford,
                  Lincs, PE9 2YP, London.
                  United Kingdom.

                  Attn: Lucky Winner

                  This is to inform you that you have won a prize money of One Million Great British Pounds, (1, 000, 000 GBP==220, 000, 000 LKR) Two Hundred And Twenty Million Rupees and BMW X6 SUV (2020 Model) for the YEAR 2020 BMW AUTOMOBILE PROMOTION UNITED KINGDOM. This was a Mobile draw promo which was held in London, United Kingdom.

                  The BMW MOTORS PROMOTION is sponsored by United Kingdom Promo and other International Companies. The BMW Motors Mobile draw is held to encourage you and others to play and promote mobile users.

                  INFORMATION ABOUT ENGLAND BMW 31th ANNIVERSARY.

                  ENGLAND BMW ANNIVERSARY is an independent Anniversary Organization that has been financially assisting people with its intention to change people's life since 2008, many people have benefited from it over the years. All participant were selected randomly through a computer ballot system of different Mobile Numbers over 100, 000 Unions and corporate bodies that are listed all over the world and your Mobile Number happens to be among the lucky 5 Mobile Numbers selected by our BMW machine system from over 1 Million Mobile Numbers that was used for the contest, this is how you won the BMW prize.
                  To file your claim, you are to provide your information for Final verification to enable you receive your Cash Prize and your BMW X6 Jeep, Provide your claims information as required below:

                  Kindly note that the original of your winning cheque and the certificate with other relative Documents from the court and the probate registry has been forwarded to the Courier Company for onward Delivery to you as soon as you contact them. Let it be known to you that all Taxes and Delivery Fee has been Paid. by BMW AUTOMOBILE COMPANY UNITED KINGDOM, Therefore, you will only be required to pay Sri Lanka Local Custom Clearance Fee when your Parcel has Arrived in your country.

                  You are therefore expected to contact our affiliated delivery company (COURIER GLOBAL SERVICES INTL.) in which your winnings cheque of One Million Great British Pounds, (1.000, 000 GBP) has been sent to for delivery to your residence.

                  Do contact the COURIER GLOBAL SERVICES INTL. with the contact information below for further instructions on how to send the winning cheque to your location

                  Please say this email is TRUE or FAKE??
                  BMW India customer support has been notified about the posted complaint.
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                    K
                    Kameshkk
                    May 9, 2020
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                    Submit complaint

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                    Motorcycles & scootersbmw indiabmw automobile 32th annual anniversary program 2020.

                    Bmw india — bmw automobile 32th annual anniversary program 2020.

                    Â

                    1 review

                    India

                    Ka

                     kameshkk on may 7, 2020

                    Submit a complaint

                    Bavarian motor works

                    The bmw automobile company.

                    Best mechine world

                    22 garden close, stamford, Â

                    Lincs, pe9 2yp, london.

                    United kingdom.Â

                    Tel: [protected]

                    Attention: kamadi kameswararao
                    We acknowledged the receipt of your email letter and the filled form is received. We wish to congratulate you and your family on this note, for being one of the six lucky winners selected in this year bmw automobile 32th annual anniversary program 2020. We felicitate with you and your family and especially for being a citizen of (India). This promotion was set up by the bmw automobile here in the united kingdom to eradicate poverty and to encourage prospective mobile users from different part of asia continent and we also want you to know that bmw stands for bayerische motoren werke (In german). It is a german automobile manufacturer.in english, bmw full form is bavarian motor works. This company was formed in 1916 and has its headquarters in munich, bavaria, in germany.

                    This is to inform you that your information's have been verified and your prize amount will be transfer to your account through our paying bank in your country india.

                    Please note that your won prize which is 3crores 35lakhs india rupees has been approved for urgent transfer to your account by our paying bank in your country, please find below the bank contact details so that you can contact them as soon as possible for your prize to be transferred to your personal account in your country.

                    Regarding your funds which have been verified for transfer, at the end of our discussion with the governor of royal bank of scotland (Dr urjit patel) the funds will be released to you the beneficiary stating that it is a fair practice to release your funds. Therefore, we are writing this email to inform you that (3croer 35lakh india rupees) will be release to you in your name, as it was committed by (Rbs) governor. Reply to email:wwww.[protected]@gmail.com

                    To credit your account immediately you will have to send copy of your pan/voter card, and one picture of your passport size for file record, this is according to law

                    Assigned and the security covering your fund from the source the assigned transfer department don’t have any right to deduct from your fund because it’s made to

                    Reach your account in complete value. We decline for 5 working days after date of receiving this mail.

                    Below is the bank contact details.

                    Please contact the bank with the requested details and your photo id proof through their email id you are to contact the bank by email as soon as possible.

                    Kindly send your bank details to the rbs office via email below:

                    K'j

                    India's central bank

                    Hansalaya building, 7 a, 15, barakhamba rd, barakhamba, new delhi, delhi 110001​
                    6, sansad marg.

                    Date:[protected]

                    E-mail: wwww.[protected]@gmail.com

                    Beneficiary account information for transfer

                    * account holder name:

                    * account number:

                    * ifsc code:

                    * bank name:

                    * bank address:

                    * account type:

                    * customer mobile number:

                    * scan copy of any id proof:

                    * winning amount:

                    *1 full name_

                    *2. Address:_

                    *3. Nationality:_

                    *4. Age:_

                    *5. Sex:

                    *6. Occupation (Position held):_

                    *7. Home phone & mobile number:_

                    *8. Country of resident:_

                    *9. Where would you prefer your car to be shipped?

                    *home or office address?_

                    *

                    Please fill and sent it to the bank and you are to send any of your photo id proof along with the fill details so that they can verify and proceed with your transfer as soon as possible. Contact our representative in india: mr fran douglas…. Phone number: [protected]for more enquire and for proper direction.

                    Please be aware that your bmw car has already been shipped to your country with your address provided to us and it will arrived india in another 2 weeks after you have received your funds in your personal account in your country india. Attached to this mail are scan copy of your winning certificate, the bmw suv car keys and a letter of trustee/guarantee’

                    Do not hesitate to contact this office via telephone or email if the need arises. For security reasons, you are advised to keep your winning prize confidential till your funds are transferred into your account. This is part of our per-cautionary measures to avoid wrongful or criminal deception and unwarranted abuse of this program. Please be warned!!!

                    From the management and staffs of the bmw company, we say congratulation once again!!!

                    Bar. Alexander moore.
                    Bmw automobile company uk.
                    The claims director/event manager

                    Payment and release order dept.

                    Tell: [protected]
                    BMW India customer support has been notified about the posted complaint.
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                      K
                      Kameshkk
                      May 7, 2020
                      Report
                      Copy

                      Bavarian motor works

                      The bmw automobile company.

                      Best mechine world

                      22 garden close, stamford,

                      Lincs, pe9 2yp, london.

                      United kingdom.

                      Tel: [protected]

                      Attention: kamadi kameswararao
                      We acknowledged the receipt of your email letter and the filled form is received. We wish to congratulate you and your family on this note, for being one of the six lucky winners selected in this year bmw automobile 32th annual anniversary program 2020. We felicitate with you and your family and especially for being a citizen of (India). This promotion was set up by the bmw automobile here in the united kingdom to eradicate poverty and to encourage prospective mobile users from different part of asia continent and we also want you to know that bmw stands for bayerische motoren werke (In german). It is a german automobile manufacturer.in english, bmw full form is bavarian motor works. This company was formed in 1916 and has its headquarters in munich, bavaria, in germany.

                      This is to inform you that your information's have been verified and your prize amount will be transfer to your account through our paying bank in your country india.

                      Please note that your won prize which is 3crores 35lakhs india rupees has been approved for urgent transfer to your account by our paying bank in your country, please find below the bank contact details so that you can contact them as soon as possible for your prize to be transferred to your personal account in your country.

                      Regarding your funds which have been verified for transfer, at the end of our discussion with the governor of royal bank of scotland (Dr urjit patel) the funds will be released to you the beneficiary stating that it is a fair practice to release your funds. Therefore, we are writing this email to inform you that (3croer 35lakh india rupees) will be release to you in your name, as it was committed by (Rbs) governor. Reply to email:wwww.[protected]@gmail.com


                      To credit your account immediately you will have to send copy of your pan/voter card, and one picture of your passport size for file record, this is according to law

                      Assigned and the security covering your fund from the source the assigned transfer department don’t have any right to deduct from your fund because it’s made to

                      Reach your account in complete value. We decline for 5 working days after date of receiving this mail.

                      Below is the bank contact details.

                      Please contact the bank with the requested details and your photo id proof through their email id you are to contact the bank by email as soon as possible.

                      Kindly send your bank details to the rbs office via email below:

                      K'j

                      India's central bank

                      Hansalaya building, 7 a, 15, barakhamba rd, barakhamba, new delhi, delhi 110001​
                      6, sansad marg.

                      Date:[protected]

                      E-mail: wwww.[protected]@gmail.com

                      Beneficiary account information for transfer

                      * account holder name:

                      * account number:

                      * ifsc code:

                      * bank name:

                      * bank address:

                      * account type:

                      * customer mobile number:

                      * scan copy of any id proof:

                      * winning amount:

                      *1 full name_

                      *2. Address:_

                      *3. Nationality:_

                      *4. Age:_

                      *5. Sex:

                      *6. Occupation (Position held):_

                      *7. Home phone & mobile number:_

                      *8. Country of resident:_

                      *9. Where would you prefer your car to be shipped?

                      *home or office address?_

                      *

                      Please fill and sent it to the bank and you are to send any of your photo id proof along with the fill details so that they can verify and proceed with your transfer as soon as possible. Contact our representative in india: mr fran douglas…. Phone number: [protected]for more enquire and for proper direction.

                      Please be aware that your bmw car has already been shipped to your country with your address provided to us and it will arrived india in another 2 weeks after you have received your funds in your personal account in your country india. Attached to this mail are scan copy of your winning certificate, the bmw suv car keys and a letter of trustee/guarantee’

                      Do not hesitate to contact this office via telephone or email if the need arises. For security reasons, you are advised to keep your winning prize confidential till your funds are transferred into your account. This is part of our per-cautionary measures to avoid wrongful or criminal deception and unwarranted abuse of this program. Please be warned!!!

                      From the management and staffs of the bmw company, we say congratulation once again!!!

                      Bar. Alexander moore.
                      Bmw automobile company uk.
                      The claims director/event manager

                      Payment and release order dept.

                      Tell: [protected]
                      BMW India customer support has been notified about the posted complaint.
                      May 07, 2020
                      Updated by Kameshkk
                      True or fuels
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                        C
                        Chandu M Devang
                        Apr 11, 2020
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                        Address: College road javgal, Javgal

                        I got a mail that I won a BMW car and cash price
                        From UK is it true of fake
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                          N
                          Nannaku Prematho Mahesh
                          Mar 23, 2020
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                          Bmw car international lottery 2020.

                          Bmw car 25th anniversary 2019/2020
                          Programs & events department.

                          Headquarters
                          Summit one, summit ave
                          Farnborough, gu14, 0fb uk
                          Tel - [protected]

                          300 chestnut ridge rd,
                          Wood cliff lake, nj 07677, usa
                          Tel - +[protected]
                          E-mail: [protected]@outlook.com

                          Winners number — batch /00287#-002

                          Dear lucky winner,

                          We have confirmed your details and verification, meanwhile this is to inform you that you have won a prize money of three crores sixty lakh india rupees (Rs, 3, 60, 000.00/-) and bmw 2019/2020 car for the year 2019, bmw car award promotion united kingdom. This was a mobile draw promotion which was held in london, united kingdom. The bmw car award promotion is sponsored by united kingdom korea, u. S. A promotion and other international countries. The bmw car award draw is held to eradicate poverty all over the world and to advertise our new product all over the world and it will be deliver within 24 hours and you are require to fill up form giving below.

                          Information about england bmw anniversary :

                          England bmw anniversary, is an independent anniversary organization that has been financially assisting people with its intention to change people's life since 2015, many people have benefited from it over the year's. All participant were selected randomly through a computer ballot system of different mobile number over 100, 000 unions and corporate bodies that are listed all over the world and your mobile number happens to be among the lucky 5 mobile numbers selected by our bmw machine system from over 1 million mobile number that was used for the contest, this is how you won the bmw prize.
                          To file for your claim, you are to provide your full information for final verification to enable you receive your cash prize, provide your claims information as required below: immediately you receive the form, please kindly fill it up urgent, because it has to be deliver urgent without any further delay

                          Send your full details to enable us proceed with the delivery of your winning prize to you in your country india.
                          Full name...
                          Address...
                          Age...
                          Sex...
                          Nationality...
                          Mobile number...
                          State of origin..
                          Marital status...
                          Occupation...
                          Account name...
                          Bank name...
                          Bank account number...
                          Bank branch...
                          Ifsc code...
                          Id proof...

                          Please kindly select best color of your car to avoid mistake

                          This program is promoted and sponsored by bmw united kingdom. We intend to use this medium to help individuals generate fortunes, which would encourage them to expand their business frontiers thereby creating more opportunities and assisting with humanitarian concerns within their immediate environment. All winning must be claimed not later than two week of acknowledgment. After this date all unclaimed funds will be returned to bmw company london, for next promotion edition.
                          Note: you are to keep your winnings personal and confidential to your self, do not disclose to any one until you have claim your prize, because bmw company has discovered a huge numbers of double claiming due to recipients informing close friends, relatives and third parties about their cash prize and also sharing their winning notification. As a result of this, these friends try to claim the winning prize on behalf of the real recipient. You can as well come over to london for the claim of your prize if necessary.
                          Congratulation once again from all our staff. Please do regularly check your mail as we update you when to receive your winning fund.

                          Best regards,
                          Dr. Henry ken.
                          The claims director/event manager.
                          England bmw anniversary.
                          BMW India customer support has been notified about the posted complaint.
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                            S
                            Saravanansiva
                            from Perambalur, Tamil Nadu
                            Mar 18, 2020
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                            Address: The bmw automobile company. 22 garden close, stamford, Lincs, pe9 2yp, london. United kingdom.

                            Dear sir/madam,
                            I am velmurugan, 2015 i got receive a email from bmw automobile for winner of money in[protected]. Then i reply to him my details and bank details also. He will calling me and asking 14500 money to pay custom clearance. So i also send to him this amount of 14500. Then after that he will again call and go browsing center, to do the online banking. Because he said the 36000000 amount directly sending me to my bank account. He give one web link to do the online money transfering. I go browsing center and i using the web link to transfer. But i can't transfer this amount to my account. So he calling me again 40000 need to send him. He will asking me 40000. I no have money, then how to i send...? I lose 14500 pls refund me.
                            BMW India customer support has been notified about the posted complaint.
                            Mar 26, 2020
                            Updated by Saravanansiva
                            Any update?
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                              S
                              Siddhu Sdhu
                              Mar 17, 2020
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                              Address: Guntur in nallacheruvu, Borravari palem village . Prathi padu m, 522019

                              Department

                              Contact person: mr. Frank douglas

                              Office address: shantipath, chanakyapuri, new delhi 110021, india

                              Phone number: +91-[protected]

                              Office hours: (Monday to saturday - 9:00am to 5:00pm)

                              While we await your response, thanks for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.

                              Yours sincerely,

                              Dr. Scott parker. & (Brian acton)

                              Bmw car company

                              For contact details: +[protected]
                              Email ([protected]@outlook.com
                              BMW India customer support has been notified about the posted complaint.
                              Mar 17, 2020
                              Updated by Siddhu Sdhu
                              He is asking money 10000rupess sir I paid sir..
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                                G
                                Ganesha Thadigole
                                Mar 16, 2020
                                Jul 11, 2023
                                This thread was updated on Jul 11, 2023
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                                ganesha t n

                                Address: Thadigol village and post, srinivasapura taluk, kolar(d), karnataka state, 563135, Kolar, Karnataka, 563135

                                Banksbmw indiai alert a message about you are winning 3.60 crores by the company bmw uk company anniversary. So, tell this message is true /false.
                                Bmw automobile company — i alert a message about you are winning 3.60 crores by the company bmw uk company anniversary. So, tell this message is true /false.

                                India
                                March 14, 2020
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                                Bwm car 26th anniversary 2020
                                Programs...
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                                Akash Shetty Akash Shetty
                                Mar 11, 2020
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                                Dear sir or madam i have received a mail from bmw automobile industry from uk they sent me a mail that i have won 4crore rs and they sent a account number to pay 10000rs so please help me to see it's real or fake and they say me that he's in delhi and my price is ready to deliver where i live in karnataka then i didn't agree to send money he sent some sbi account number to me it's from delhi so please help me
                                BMW India customer support has been notified about the posted complaint.
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                                  I
                                  iqbal hilal
                                  from Hosur, Tamil Nadu
                                  Mar 11, 2020
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                                  Address: Madurai, Tamil Nadu, 625020

                                  Respected sir / madam
                                  My bmw x3 was given for service on 25th feb for warranty repairs at kun bmw madurai tamilnadu!! On march 2nd 2020 morning i get a call from the company saying the car windshield got cracked during test drive!! To ask them as to when it happened they replied that it happened on the 29th late evening!! Now when i ask the company to replace it free of cost they’re not agreeing and are agreeing for only 50% at dealer price with no labour and i provided them a offer of 70/30 for the where as the company is completely at fault and nor was i informed on the same day of the incident kindly request you all to do something about it
                                  BMW India customer support has been notified about the posted complaint.
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                                    R
                                    rajshsam85
                                    Mar 10, 2020
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                                    Hi,
                                    Subject: vehicle returned from service didn’t have few mats, service adviser not taking accountability of that.
                                    Vehicle no: tn05-bu-0008
                                    Service advisor: kishore ([protected])
                                    My car bmw 3gt 2018 model was taken for service by bmw service center - kun bmw – ambattur, chennai india on 25 feb 2020 and return on the same day. Concern is two of my bmw mats are missing which are specially customized and tailor made.
                                    On 25 evening car was returned from service while i am not at home. I found the missing mat on 26 feb 2020 and enquired the service advice kishore about it, he told he will enquire and come back in some time. He came with the answer that the mat will be in the boot, i said i already seen every where, and i can’t find it. He told that he will check the cc tv camera and will come up with answer. He didn’t turn back for couple of days, i called and asked about the status, he send a video which they capture during the vehicle arrival for service. I watched the video and highlighted my mat in the video by taking snapshot of the video and pinged him in wats up and called him, kishore accepted and said he will enquire further and will be back in some time which he told on 29 feb 2020 and till today (9 march 2020) he didn’t turn back. I called today 9 march 2020 at 12.10 pm and got a surprising answer from him, he didn’t even have 0% care for my concern he told that he could not see the mat in the screen shot, so he is telling the mat is not present while the car came for service. I got frustrated and informed that i am going to raise a grievance on this, and i disconnected the call.
                                    This is unprofessionalism to the core,
                                    1) first, losing the mat while cleaning and a service adviser didn’t take note of it.
                                    2) ignoring the customer by not calling back with proper update, expecting customer to call for the service adviser mistake. Hats off to service advisers’ attitude.
                                    3) even a video evidence with snaps highlighted ignored simply to avoid taking responsibilities of his (Service advisor) mistake, attached the snap shot. Accountability is missing.
                                    4) they didn’t stand by word, when i highlighted the evidence and send it back in whatsapp, he checked and accepted and committed in call that he will check and come up with updates but now he is talking as if he could not see the mat in the snapshot shared. I am attaching the snap shot here for your reference.
                                    The cost of the tailor-made mat is not which triggered me to write up a mail, this is matter of questioning my integrity. The amount of care, transparency, accountability, honesty that i received in bmw ambattur service center is awful. I feel terribly bad for receiving this sort of treatment, this bad experience typically defame my value towards bmw, i am wondering with this kind of experience how could i recommend my favorite brand bmw to any of my friends and family.
                                    BMW India customer support has been notified about the posted complaint.
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                                      S
                                      Sandaruwan
                                      Feb 27, 2020
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                                      Address: THE BMW AUTOMOBILE COMPANY. 22 Garden Close, Stamford, Lincs, PE9 2YP, London. United Kingdom.

                                      Contact the courier at once for immediate delivery of your winningcheque to you.." ([protected]@hotmail.com)
                                      Inbox
                                      X

                                      Bmw automobile company
                                      Attachments
                                      Mon, feb 24, 7:52 pm (3 days ago)
                                      To me

                                      Best machine world

                                      The bmw automobile company.

                                      22 garden close, stamford,

                                      Lincs, pe9 2yp, london.

                                      United kingdom.

                                      Attn: lucky winner

                                      This is to inform you that you have won a prize money of one million great british pounds, (1, 000, 000 gbp=220, 000, 000 lkr) two hundred and twenty million rupees and bmw x6 suv (2020 model) for the year 2020 bmw automobile promotion united kingdom. This was a mobile draw promo which was held in london, united kingdom.

                                      The bmw motors promotion is sponsored by united kingdom promo and other international companies. The bmw motors mobile draw is held to encourage you and others to play and promote mobile users.

                                      Information about england bmw 31st anniversary.

                                      England bmw anniversary is an independent anniversary organization that has been financially assisting people with its intention to change people's life since 2008, many people have benefited from it over the years. All participant were selected randomly through a computer ballot system of different mobile numbers over 100, 000 unions and corporate bodies that are listed all over the world and your mobile number happens to be among the lucky 5 mobile numbers selected by our bmw machine system from over 1 million mobile numbers that was used for the contest, this is how you won the bmw prize.

                                      To file your claim, you are to provide your information for final verification to enable you receive your cash prize and your bmw x6 jeep, provide your claims information as required below:

                                      Kindly note that the original of your winning cheque and the certificate with other relative documents from the court and the probate registry has been forwarded to the courier company for onward delivery to you as soon as you contact them. Let it be known to you that all taxes and delivery fee has been paid. By bmw automobile company united kingdom, therefore, you will only be required to pay sri lanka local custom clearance fee when your parcel has arrived in your country.

                                      You are therefore expected to contact our affiliated delivery company (City courier global services intl.) in which your winnings cheque of one million great british pounds, (1.000, 000 gbp) has been sent to for delivery to your residence.


                                      Do contact the city courier global services intl. With the contact information below for further instructions on how to send the winning cheque to your location

                                      Please, you should fill your verification form below this mail and also send it down to the courier company for reference and verification purposes via email and also attach your invoice which is below (Find attached invoice), please indicate that you are contacting them regarding bmw promotion.

                                      Verification and funds release form

                                      1. Name in full:

                                      2. Address:

                                      3. Nationality:

                                      4. Age:

                                      5. Sex:

                                      6. Occupation (Position held):

                                      7. Home phone & mobile number:

                                      8. I d card or passport number:

                                      9. Winning phone number:

                                      10. Have you ever received such sms as this or won any prize before? Yes or no…

                                      Where would you prefer your car to be shipped? Home or office address?

                                      Contact courier with this email below:

                                      City courier global services.

                                      Link.. https://www.cglobalcs.com/

                                      Telephone... [protected]

                                      Dispatch officer: mr. Adams bradford
                                      Company email:[protected]@hotmail.com

                                      Note: you are to keep your winning personal to yourself, do not disclose to anyone until you have claim your prize, because bmw company has discovered a huge number of double claiming due to recipients informing close friends or relatives and third parties about their cash prize and also sharing their winning notification. As a result of this, these friends try to claim the winning prize on behalf of the real recipient. The england bmw anniversary board has reached a decision from headquarters that any double claim discovered by the lottery board will result to the cancellation of that particular winning, making a loss for both the double claimer and the real winner, as it is taken that the real winner was the informer to the double claimer about the lottery. So you are hereby strongly advised once more to keep your winnings strictly confidential until you claim your prize. You can as well come over to london for the claim of your prize if necessary.


                                      Special notice:

                                      This office will not be responsible for any outstanding fees. Remember sri lanka local custom fee clearance are to be paid by you and not the lottery board, for the fact that the lottery organizers has made all the provision expenses, regarding delivery of parcel

                                      Have it in mind that your won prize cannot be deducted from your winning amount, this is because the total amount has been insured to the real value. This is to protect winners and to avoid misappropriation of funds.

                                      It is expected that you add your identification numbers{parcel/num/1405}as the subject of any correspondence with the courier company to ensure they respond in a timely manner.

                                      I will require a concise update on proceedings with the firm as soon as you are in contact with them. If you need any assistance whatsoever, please do not hesitate to let me know. On 7th april 2020 the bmw company will issue you an invitation letter for oncoming winning award, do have a nice day,

                                      Congratulations again from all our staffs. Please do regularly check your mail as we update you when to receive your winnings.

                                      From the management and staff of the bmw company, we say congratulation once again!.

                                      Dr. Daniel fox

                                      Bmw automobile company uk.

                                      The claims director/event manager

                                      Payment and release order dept.

                                      From: nilanthi ratnayake
                                      Sent: tuesday, february 25, 2020 11:58 pm
                                      To: [protected]@hotmail.com
                                      Subject: dbmw promo msg from phone no.+[protected]

                                      K. A. S. S. Sandaruwan, 8/7, batawala, padukka, nokia phone, no.[protected], age 33
                                      ...

                                      [message clipped] view entire message
                                      4 attachments

                                      Nilanthi ratnayake
                                      Feb 25, 2020, 11:13 am (2 days ago)
                                      To bmw

                                      Verification and funds release form

                                      1. Name in full:kodithuwakku arachchige supun sameera sandaruwan

                                      2. Address:8/7, batawala, padukka, sri lanka

                                      3. Nationality:sinhala

                                      4. Age:33

                                      5. Sex:male

                                      6. Occupation (Position held):cook

                                      7. Home phone & mobile number:[protected]

                                      8. I d card or passport number:[protected] v

                                      9. Winning phone number:[protected]

                                      10. Have you ever received such sms as this or won any prize before? No

                                      Where would you prefer your car to be shipped? Home or office address? Home

                                      Bmw automobile company

                                      Bmw automobile company
                                      Feb 24, 2020, 9:53 pm (3 days ago)
                                      To me

                                      Attn: lucky winner

                                      Thanks for your prompt reply, but be informed that this is not the office you are to contact for your donation pay-out, you are to contact mr. Adams bradford for your donation funds with the information supplied you before which is also given below,

                                      Contact courier with this email below:

                                      City courier global services.

                                      Link.. https://www.cglobalcs.com/

                                      Telephone... [protected]

                                      Dispatch officer: mr. Adams bradford
                                      Company email:[protected]@hotmail.com

                                      Do contact him and give him the following information

                                      1. Name in full:

                                      2. Address:

                                      3. Nationality:

                                      4. Age:

                                      5. Sex:

                                      6. Occupation (Position held):

                                      7. Home phone & mobile number:

                                      8. I d card or passport number:

                                      9. Winning phone number:

                                      Where would you prefer your car to be shipped? Home or office address?

                                      Get back to me as soon as you have received your prize so that i can close your file in this office.

                                      Dr. Daniel fox

                                      Bmw automobile company uk.

                                      The claims director/event manager

                                      Payment and release order dept.
                                      BMW India customer support has been notified about the posted complaint.
                                      My winners.bmw frist praiz in india not avish kuamr mena nat a winner I'm chandra singh

                                      Charlie devli
                                      Winner in india anniversary awad 2018
                                      I'm call for mena I not responding in mena call
                                      I'm complete.in home minister
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