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Microsoft Complaints & Reviews

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Last updated Jan 25, 2023
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Microsoft reviews & complaints(879)

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Been trying to change my phone number. Calling Microsoft doesn't work, can't talk to a human! Nothing but HASSLES and stupid computer assist systems. Can't print items on my desktop with having to use Google docs! Keep trying to update for services but can't get a verification code due to an old phone number. Can't get any help from Microsoft. Won't take payment from me to use their services.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Windows 11

    Purchased a laptop from Reliance Digital three month ago. In this Word/excel/pdf were inbuilt. From day one onwards, the search is not working. We raised the complaint with Reliance Digital, they requested us to bring the Laptop to their office. We brought the laptop, they checked it and they also confirm this problem.

    We contacted the HP. They advised us to contact the Microsoft, to solve the issue.

    We contacted...
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    Address:Microsoft(UK Regional Office),First floorhouse 102,Microsoft building,40Rye-Croft Way,London ,United Kingdom

    I am Mar Lar Maung Maung. I received sms message showed an emaill address and I won MICROSOFT prize£80000. So asked to that email. They reply me a letter by Dr Alex. in the letter they said if I can not come to UK and collect the fund, they suggest me to hire a Chamber Mr.Hon .BARR. They asked me details, acc number and so on. Now he said nearly finish all procedure., so I need to pay service, released order totally $650 before release my...
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    Address:Sri ram nagar, at GMR care hospital, rajam, 532127

    My pc was not updating for this failure,
    so please help me to enable windows update medic service.
    +2 photos
    Microsoft customer support has been notified about the posted complaint.
    Sep 22, 2022
    Updated by Arjun_Palavalasa
    NOT Solved
    Sep 22, 2022
    Updated by Arjun_Palavalasa
    NO action taken
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      My Hotmail account is blocked. I want to get it active again but cant seem to get any help from microsoft. It does not matter what I do my account stays blocked.
      I am travelling from Holland to Germany alot and maybe thats the problem.
      I already filled up the form like a 100 times to get it unblocked again and they need 24 hours for it and then they reject it.
      I called this customer number that they have but a computer is helping you that does not help at all and at the end just hangs up on you.
      Please please please how can I get it active again?

      I am waiting for your answer.
      Sandra Hartman
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        Sir,
        It is to bring into your notice that, I had updated my window earlier in May which causes problem and due to which I was unable to access my live classes and after contacting support team it was uninstalled.
        Now again on 22nd June when I install update I was facing the same issue and after contacting Microsoft support team multiple times, different agents run different troubleshoot and on 27th June one of the agent directed...
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        Address:MICROSOFT CORPORATION UNITED KINGDOM Microsoft House. Summit Avenue South wood Farnborough Hampshire GU14 0NAG. United Kingdom [email protected]
        Website:[email protected]

        The Microsoft company is pleased to inform you of the results derived from the E-mail Microsoft International promotion (MIAP) held to consolidate our numerous customers worldwide due to deadly Covid19.Your E-mail has won a cash prize of £300, 000.00 (THREE HUNDRED THOUSAND GREAT BRITISH POUNDS) Microsoft laptop, with the following details:
        Ref No: MIAP/007/LED/-22
        Serial No: 300/GP/BRITISH
        Batch No: COV007/BOND
        Note:...
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        Pearson VUE
        5601 Green Valley Drive
        Bloomington MN 55437
        UNITED STATES

        INVOICE

        Invoice Number: ‎[protected]‎
        Transaction Date: ‎Friday, June 10, 2022‎
        Total 5664.00

        I had paid the above amount to attend PL-300
        Microsoft Power BI Data Analyst English. It was going good. I was at 44 question and suddenly the power cut happen and i lost the router connection. i tried connecting via mobile data but could not connected finally the exam window was closed. after that i tried contacting pearson many times there is no proper response from it. I never thought the Microsoft is such down company to deal with such hopeless companies. Now i am totally confused by exam result as wel as amount which i paid.
        Microsoft customer support has been notified about the posted complaint.
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          16 MAY, 2022
          HELLO

          My onenote is showing storage issue but it has only few pdf of compressed size . As well as it was not responding and syncing my pdf, got hang and closed itself .

          Please solve this issue as soon as you can .

          THANK YOU
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            I am the owner of a Microsoft account that got reset due to laptop reboot. I am unable to recover the password or the user name. I am using the same laptop now. Please help
            Microsoft customer support has been notified about the posted complaint.
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              Received faulty charging case for the ear buds with no support all
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                Hi

                I had a Microsoft Surface 2 that was overheating and had issues. As a part of the troubleshooting, the executive over the phone wiped off all system applications. The issue did not resolve.
                As a result, I had to go and buy a new laptop due to the extended amount of time taken by Microsoft to fix the issue.
                As I have a new laptop now, I have been requesting Microsoft to install the MS Office Professional version...
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                The wifi toggle on taskbar is nowhere to be seen. Also any file saved on desktop is not visible. Only after refreshing desktop the file appears. The problem arose after an automatic update on Windows 11.
                Microsoft customer support has been notified about the posted complaint.
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                  Microsoft Corporation.
                  Address: One Microsoft Way Redmond
                  Washington[protected] USA
                  Tel: +[protected]


                  Dear Beneficiary,

                  Microsoft Corporation gives members random cash prizes every year. Today your mail is randomly selected as one of the 5 top winners' mail who will get cash prizes from us. We are happy to inform you that you have won a prize money of $579000 (Five Hundred Seventy-Nine...
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                  I passed Microsoft Azure AZ-305 examination, But I didn't get AZ-305 badge and Certificate.So kindly help me .I need AZ-305 Certificate and Badge.

                  Candidate name: Akhil P Varghese
                  Microsoft Certification ID:[protected]
                  Date: Saturday, March 19,
                  2022
                  Candidate ID: MS[protected]
                  Site Number: Proctored
                  Result: PASS
                  Registration:[protected]
                  Passing Score: 700
                  Your Score: 785
                  +1 photos
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                    I passed microsoft azure az-305 examination, but i didn't get az-305 badge and certificate.so kindly help me.i need az305 certificate and badge

                    candidate name: LIJO JOY
                    Candidate id :MS[protected]
                    Registration id:[protected]
                    +1 photos
                    Microsoft customer support has been notified about the posted complaint.
                    Apr 01, 2022
                    Updated by lijo joy 1996
                    my result

                    Apr 04, 2022
                    Updated by lijo joy 1996
                    sore card

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                      Address:Batanagar, Suvashpally, Dr. Bhattacharya Lane

                      Respected Sir,

                      I would like to bring to your kind notice that yesterday that is on 20/03/2022, I have purchased the MS Office for home purpose amounting to 9199(lifetime package) and the transaction was successful on the first attempt. Unfortunately after an hour the same amount abovementioned was deducted again from my bank once again. I have tried reaching out to the customer care team but it was of no help. Thus I am addressing my grievance for the same in the expectation of refund of the extra charged amount.
                      I have attached a copy of my bank statement, highlighting the double deduction of funds for your kind perusal.
                      Please look into the gravity of the matter and refund the twice charged amount.

                      Thanking you
                      +1 photos
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                        So i bought the compleate eddition of halo wars and awakening of the nightmare and all other dlc wont work they say i own them already but they wont launch or intsall
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                          Havjng issies with gta online. Working with rockstar to try and fix the problem. Tried to request a call back from microsoft so i coyld get the to check my xbox profile. However my reqiest keeps getting rejected
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                            Hi! I have been dealing with this issue since the game (Forza horizon 5) released in november.
                            The game randomly crashes when using my wheel. Gave 100€ for the game and i still can´t play it fully with my wheel without crashing. Furthermore, sometimes it also crashes on my controller, when painting a rim of a car, etc. It´s unacceptable, 100€ and it´s been 4 months, still can´t play it without my mind reminding me it will crash. So, i think is more than reasonable a refund, since i can´t play it.
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