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Microsoft
Microsoft Corporation Ptv. Ltd.
Customer satisfaction rating: 44%
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811
COMPLAINTS
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Microsoft

Microsoft Customer Care

Microsoft Corporation Ptv. Ltd.

Website:
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Address
10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
80
down
30

Phone:
Phone:
up
43
down
12

Fax:
Fax:
+91 12 4415 8888  

Submit a Complaint
Customer satisfaction rating
44%
StatisticsView Statistics
Complaints
811
Pending
0
Resolved
360
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Microsoft Complaints & Reviews

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S
Shankarpbhatt
Mar 21, 2021
The most irritating issue is that I purchased a Desktop Computer in 2019 with is pre-installed Windows. I was offered to upgrade to Window-10 and after upgradation my windows got deactivated. I have been asked to put the key. I once tried to resolve the issue with the technical staff but the effort was in vain. Please do the needful at the earliest.
Regards
Shankar P Bhattacharjee
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Complaint Status


[Mar 21, 2021] Microsoft customer support has been notified about the posted complaint.
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    Microsoft — service

    B
    BOB Dinesh
    Feb 25, 2021
    Your support guys are not helping hand they playing on call they just transferring call to others and others provide a wrong...
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    S
    shikhawadhwa2990
    Feb 23, 2021
    I am currently using Microsoft 365 family subscription. I want to upgrade to Microsoft Business. I want to cancel the family subscription and want a refund/adjustment of amount in the new product that I buy.

    Please let me know how can I do that.
    Read full review →

    Complaint Status


    [Feb 23, 2021] Microsoft customer support has been notified about the posted complaint.
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      S
      Smkbrandsam
      Jan 31, 2021
      Today I haven't download os first time download 3.77gb automatically stopped and start from the beginning 8.77 gb I have lost ms office website...
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      Complaint Status


      [Jan 31, 2021] Microsoft customer support has been notified about the posted complaint.
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        M
        [email protected]
        Jan 22, 2021
        Pune, Maharashtra
        The new windows update has shortened the battery life of my laptop.
        Earlier the battery life of my laptop was 8 hours and now it has shrinked to around 5 or 6 hours.
        Read full review →

        Complaint Status


        [Jan 22, 2021] Microsoft customer support has been notified about the posted complaint.
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          K
          Kamal Kanwar
          Jan 10, 2021
          Powai, Maharashtra
          Why is Xbox series x in short supply? When will Xbox series x be available again?
          Read full review →

          Complaint Status


          [Jan 10, 2021] Microsoft customer support has been notified about the posted complaint.
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            Microsoft — ms office activation

            M
            Malpani125
            Dec 26, 2020
            This thread was updated on Dec 26, 2020
            Dec 26, 2020
            Powai, Maharashtra
            I bought a laptop with free MS Office. However, I am unable to install it. I have made multiple complaints to Microsoft in...
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            S
            shince kurian
            Dec 19, 2020
            Delhi, Delhi
            Hi,
            /
            / My system crashed and I lost my username and password for ms office. I had bought it.
            Read full review →

            Complaint Status


            [Dec 19, 2020] Microsoft customer support has been notified about the posted complaint.
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              Microsoft — Office Home & Student 2019 deactivated

              T
              tsabui
              Jan 15, 2021
              This thread was updated on Jan 15, 2021
              Dec 2, 2020
              Powai, Maharashtra
              Purchased Office home & student 2019 on 27 Jan 2020 from retailer at Kolkata. Installed in Mac on the same day by the retailer....
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              Microsoft — My new surface pro is overheating when using the touch screen for more than 15 miutr

              S
              Sanskari Boy
              Oct 28, 2020
              My new surface pro is overheating when using the touch screen for more than 15 miut
              I just got my new surface pro 2020...
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              G
              gopalbiswas
              Oct 16, 2020
              On 4th September, 2020, I requested you by e-mail to discontinue the subject subscription due to be renewed on 19th September, 2020. Inspite of my instruction, you have renewed the subscription and charged my Card account with Rs. 4, 199.00.
              I have Turned Off Recurring Billing for my Microsoft 365 Personal Subscription today (16th October, 2020) but understand that this will be effective September 19, 2021.
              Please reverse the debit of Rs. 4, 199 dated 19th September, 2020 to my card account.
              Thanks,
              PRABIR A. BISWAS
              MOB. [protected]
              E-Mail: [protected]@ hotmail.com
              Read full review →

              Complaint Status


              [Oct 16, 2020] Microsoft customer support has been notified about the posted complaint.
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                P
                Pritibhu
                Sep 14, 2020
                This thread was updated on Sep 14, 2020
                Sep 14, 2020
                I bought microsoft surface pro on[protected], its charger has not been working for the last 6 months. I am from varanasi uttar pradesh, here this company's charger is also not available. I know the warranty of my laptop has expired.. Please tell me where to buy the original charger please help me out.
                Read full review →
                surface pro charger isn

                Complaint Status


                [Sep 14, 2020] Microsoft customer support has been notified about the posted complaint.
                Updated by Pritibhu Sep 14, 2020 I bought Microsoft Surface pro on[protected], its charger has not been working for the last 6 months. I am from Varanasi Uttar Pradesh, here this company's charger is also not available. I know the warranty of my laptop has expired .. Please tell me where to buy the original charger.
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                  Microsoft — Office 365 charged to credit card before trial ends & not refunding

                  C
                  CA Virag Shah
                  Oct 10, 2020
                  This thread was updated on Oct 10, 2020
                  Sep 8, 2020
                  Respected sir/maam,

                  My trail period was to end on 9th of july however on 2nd july they charged my credit card...
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                  Microsoft — Office 365 subscription without notice and pre confirmation

                  M
                  Mukeshpandit7
                  Sep 5, 2020
                  I have subscribed to trial version of office 365 when I have tried to cancel your website shows no active subscription exists...
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                  Microsoft — Trial version expired amount for subscription deducted after 3 months

                  M
                  Mukeshpandit7
                  Sep 5, 2020
                  I have taken trial version of microsoft office 365 there was a condition that i can cancel anytime. At the last i have tried...
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                  Microsoft — Windows 10 compatibility with DELL INSPIRON 14R N4010 LAPTOP,

                  M
                  mailstore
                  Jul 10, 2020
                  ONLY AFTER UP-GRADATION TO WINDOWS 10 (ON 31 JAN 2020) FROM WINDOWS 7 ON MY DELL INSPIRON 14R N4010 LAPTOP, CAMERA AND BLUETOOTH...
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                  Microsoft — Surface Pro 7

                  A
                  ajjoshi
                  Jul 5, 2020
                  This thread was updated on Jul 5, 2020
                  Jul 5, 2020
                  Company has been requested to repair or replace a unit. There have been 100+ emails to the company outsourced customer service...
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                  Microsoft — Still waiting but Mr. Bikramjeet Singh mahil receive no response from Microsoft corporation Pvt. Ltd.

                  B
                  Bikram mahil
                  May 25, 2020
                  Microsoft complaint status update (ID 2625498). Still waiting but Mr. Bikramjeet Singh mahil receive no response from Microsoft...
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                  Microsoft Corporation — Microsoft online service not submitted complaint

                  B
                  Bikram mahil
                  May 15, 2020
                  Mr. Bikramjeet singh email : [protected]@hotmail.com

                  Microsoft online customer service not registered complaint....
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                  O
                  Omkar S Swami
                  Apr 18, 2020
                  Dear team

                  Today i have charged by our system .
                  I beg our team to guide me for my for problem

                  I have charged by our team 6252 rupees

                  Deu to lock down i dont have enought money in my account for spending money on my family

                  Please guide me for refund my money
                  Read full review →
                  refund my money
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