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Microsoft
Microsoft Corporation Ptv. Ltd.
Customer satisfaction rating: 44%
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811
COMPLAINTS
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Microsoft Customer Care

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Address
10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

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Toll-free:
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80
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30

Phone:
Phone:
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43
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12

Fax:
Fax:
+91 12 4415 8888  

Submit a Complaint
Customer satisfaction rating
44%
Complaints
811
Pending
0
Resolved
360
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Microsoft Complaints & Reviews

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The most irritating issue is that I purchased a Desktop Computer in 2019 with is pre-installed Windows. I was offered to upgrade to Window-10 and after upgradation my windows got deactivated. I have been asked to put the key. I once tried to resolve the issue with the technical staff but the effort was in vain. Please do the needful at the earliest.
Regards
Shankar P Bhattacharjee

Complaint Status


[Mar 21, 2021] Microsoft customer support has been notified about the posted complaint.
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    Your support guys are not helping hand they playing on call they just transferring call to others and others provide a wrong...
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    I am currently using Microsoft 365 family subscription. I want to upgrade to Microsoft Business. I want to cancel the family subscription and want a refund/adjustment of amount in the new product that I buy.

    Please let me know how can I do that.

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    [Feb 23, 2021] Microsoft customer support has been notified about the posted complaint.
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      Today I haven't download os first time download 3.77gb automatically stopped and start from the beginning 8.77 gb I have lost ms office website...

      Complaint Status


      [Jan 31, 2021] Microsoft customer support has been notified about the posted complaint.
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        The new windows update has shortened the battery life of my laptop.
        Earlier the battery life of my laptop was 8 hours and now it has shrinked to around 5 or 6 hours.

        Complaint Status


        [Jan 22, 2021] Microsoft customer support has been notified about the posted complaint.
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          Why is Xbox series x in short supply? When will Xbox series x be available again?

          Complaint Status


          [Jan 10, 2021] Microsoft customer support has been notified about the posted complaint.
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            I bought a laptop with free MS Office. However, I am unable to install it. I have made multiple complaints to Microsoft in...
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            Hi, / / My system crashed and I lost my username and password for ms office. I had bought it.

            Complaint Status


            [Dec 19, 2020] Microsoft customer support has been notified about the posted complaint.
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              Purchased Office home & student 2019 on 27 Jan 2020 from retailer at Kolkata. Installed in Mac on the same day by the retailer....
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              My new surface pro is overheating when using the touch screen for more than 15 miut
              I just got my new surface pro 2020...
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              On 4th September, 2020, I requested you by e-mail to discontinue the subject subscription due to be renewed on 19th September, 2020. Inspite of my instruction, you have renewed the subscription and charged my Card account with Rs. 4, 199.00.
              I have Turned Off Recurring Billing for my Microsoft 365 Personal Subscription today (16th October, 2020) but understand that this will be effective September 19, 2021.
              Please reverse the debit of Rs. 4, 199 dated 19th September, 2020 to my card account.
              Thanks,
              PRABIR A. BISWAS
              MOB. [protected]
              E-Mail: [protected]@ hotmail.com

              Complaint Status


              [Oct 16, 2020] Microsoft customer support has been notified about the posted complaint.
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                I bought microsoft surface pro on[protected], its charger has not been working for the last 6 months. I am from varanasi uttar pradesh, here this company's charger is also not available. I know the warranty of my laptop has expired.. Please tell me where to buy the original charger please help me out.
                surface pro charger isn

                Complaint Status


                [Sep 14, 2020] Microsoft customer support has been notified about the posted complaint.
                Updated by Pritibhu Sep 14, 2020 I bought Microsoft Surface pro on[protected], its charger has not been working for the last 6 months. I am from Varanasi Uttar Pradesh, here this company's charger is also not available. I know the warranty of my laptop has expired .. Please tell me where to buy the original charger.
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                  Respected sir/maam,

                  My trail period was to end on 9th of july however on 2nd july they charged my credit card...
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                  I have subscribed to trial version of office 365 when I have tried to cancel your website shows no active subscription exists...
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                  I have taken trial version of microsoft office 365 there was a condition that i can cancel anytime. At the last i have tried...
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                  ONLY AFTER UP-GRADATION TO WINDOWS 10 (ON 31 JAN 2020) FROM WINDOWS 7 ON MY DELL INSPIRON 14R N4010 LAPTOP, CAMERA AND BLUETOOTH...
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                  Company has been requested to repair or replace a unit. There have been 100+ emails to the company outsourced customer service...
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                  Microsoft complaint status update (ID 2625498). Still waiting but Mr. Bikramjeet Singh mahil receive no response from Microsoft...
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                  Mr. Bikramjeet singh email : [protected]@hotmail.com

                  Microsoft online customer service not registered complaint....
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                  Dear team

                  Today i have charged by our system .
                  I beg our team to guide me for my for problem

                  I have charged by our team 6252 rupees

                  Deu to lock down i dont have enought money in my account for spending money on my family

                  Please guide me for refund my money
                  refund my money
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