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BMW India — bmw - x1 sdrive expedition - branded car service but not up to our satisfaction

I mrs. Sunita rajesh sharma owner of car no. H32239, registration no. Mh 47 w 6369 purchased car on 23/08/2017 from navnit motor pvt. Ltd. Under 3 years bsi warranty package. 2 weeks back i sent car to your service center after 3 days analysing they informed me it is ok. On 27th suddenly car was broken down on highway and i have to call a local mechanic to start the car. He charged rs. 1800/-. On next day i have informed to navnit motors about the problem and requested to pick the car from my home. They said that this is company policy i have to drop the car to them on my cost.

I am very much fed up in one and half year. We are facing battery problem and i believe that bmw sold a faulty product to me.

We purchased a branded car but it is not up to our satisfaction.

Kindly take action immediately or we need to knock the door of consumer court.
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Complaint Status


[Feb 01, 2019] BMW India customer support has been notified about the posted complaint.
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    BMW India
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
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    BMW India Phone
    +91 12 4456 6000
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