BMW India — issues regarding after sale services

Address:

South West Delhi, Delhi, 110075

As the tyre of my x1 (Oct17 model) got burst, i got it replaced by a new one from bird gurgaon, on 6th march 2019, paid 30k. I was told that it has 3 months warranty. Unfortunately, the same got burst before 2 months. Even after calling them many times, didn’t get any call back. Then i called the concerned person, who inspite of helping me, aur getting it inspected, started talking to me so rudely. It is really humiliating, the staff cant even respect the ladies. Please look into the matter, help me out. As i m not in a state to even enter that showroom. And the my main issue is that the tyre provided to us is 2 yrs old, older than the purchase date of my car. If i m paying than i should at least get a new one, as i was told.