BMW India — Unsatisfactory servicing

Address:

Nawanit Motors Mumbai

I am very much mentally harashed & highly unsatisfied by uour service at Nawanit MOtors MUmbai.I gave my card X-1 for servisning
but prblem was nor solved it is 15 days now.They call to reexamine car problem twice as fog collect in head lap.Then they informed me lapc has been changed when I cace back gain observes faon is collected in lamp. Today agin phoned me to sent the car .
Is it the the way to servise the car ? Also I Observes the lamp was not changed even then How youcan chared for it?