boAt Complaints & Reviews

On tracking my order i find my order is delivered. But i not recieved my order .

I will give my earphone on 11sep 21 so he will say I will replace ur earphone in 3to4 days and I will wating to 15 days and will boat call center not pick up my call and service center not give a proper answer so what will be do at this time

I am complaining about rockerz235v2 my power buton is not working

I buy your product last April but your product will not work properly their many issues in this I complaint many times yur company not reslove my issue they cannot discuss if yu have this kind of services next time I can't buy any product

THE BIG BRAND MAKING A ### CONTINUE.

THIS IS THIRD TIME, I HAVE LODGED A COMPLAINT, AND BOAT REJECTED WITH SAME REASON.

COMPLAINT NUMBER 3402368 DT 13.09.2021
3428361 DT 15.09.2021
3446609 DT 17.09.2021

THREE TIMES IN A ROW ... THE BIG BRAND REJECTED MY COMPLAINT.

Rs. 999.00 DOES NOT MAKE A SENSE BUT THE BEHAVIOUR OF A BRAND MAKING FOOL EVERY TIME IS CONCIRN FOR THE NEXT PURCHASE BY ME, BY MY NEAR AND DEAR ONES.

As I was assured of the BIG BRAND's act you have rejected my complaint once again by making same reason and you attached the same invoice in your mail.

This invoice (which you are providing me every time) is not available in my desktop and why I will attach a wrong invoice for claiming the warranty.

THIS INVOICE OF ANY SANJAY YADAV, PURCHASED ANY MOBILE IS AVAILABLE AT YOR END AND IN YOUR DEVICE.
YOU ARE JUST DENIED MY CLAIM FOR A FALSE REASON.

I ordered this earphones in june, delivered date 17-06-21, but now mic is not working

I'm facing problem when I connect my airdopes with my mobile phone. These airdopes are not visible in bluetooth settings of my phone from 2 days, so I'm claiming my warranty

My airbuds 402 is pickup by xpressbees on 14 sep and they delivered on 20 sep
But boat not return it yet.

My airbuds 402 picked by xpressbees on 14 sep and they delivered on 20 sep,
Boat not return it yet

My watch is being switched off and on it self and vibrating all the time if it's on the touch not Working...

My Shipment Enquiry - AWB No: [protected]
Shipment status is showing pending since 20 august...
I raised my warranty comlaint ... on 12 augst.. but shipment is still pending please help me out...
My product name is Boat 255 pro +
Why my shipment is not prossesed yet.

First I purchase a bluetooth device of boat I.e boat rockerz 335 but after 15days it's not working properly so I gave it to boat service center I.e. noida. After register a complaint after 25 days I got the Airdopes 381 active black instead of boat rockerz 335. But after 3 4 days airdopes is also not working. I call customer care but u guys are responding my call. So what I do for now please solve my problem Asap.

Hi Team,

We placed an order on 06 SEPT 2021 for BOAT Airdopes 131 - Wireless Earbuds (ordered copy attached). But we didn't receive any update on the status of the order.
When we are trying to track the order it is only showing one message ("Your order is yet to be dispatched from our warehouse. Please try again later once your order is dispatched:).

This item has not been dispatched yet. It was mentioned in the website that order will be delivered in 3-5 business days but it has been 15 days now that order is still waiting for dispatch.
Also we have called multiple times to customer care of boAt but we did not receive any satisfactory and good response from customer care.
Please let us know the reason why the order has not been dispatched yet.

This is a really disappointing situation that we have not received yet.
Kindly help us in the fast delivery of our ordered products and also escalate this issue to the higher authority in boAt.

Order detail:
Order number: 773261
Order item: BOAT Airdopes 131 - Wireless Earbuds
Bill Paid 1, 299.00/-

Thanks & Regards
Amit Prasad

[protected]

Sir,

Following ticket number based wireless Airdopes would not be delivered by Xpressbess courier service

Ticket number 3447112

Regards
Selvin Roy

Order number - 562357
Service ticket number ( for replacement[protected]

I ordered Boat Rockerz 550 headphones on 13th July 2021 and received on 17th July 2021, slowly the product creating trouble like one side not working and volume will be low during wired condition, so I raised replacement request on 08th August 2021 and got a sudden call from a guy for pick up of the product on 10th August 2021 while I was at work no prior intimation was given that they will pick up on that day, they was speaking very rudely at that point I felt I made some mistake by ordering boat later on 12th August the product was picked up and acknowledgement messages were received one suddenly a guy called and spoke half hindi & half English and in a rude tone he asked whether I want refund or replacement, I stated replacement thinking that though the service levels were poor product might be good by mistake I would have received a faulty piece, it's more than a month now I am sending mails and making calls but no response at all, have mentioned the order number return request number on the top, kindly do the needful.

Really frustrated after too many follow ups without any response from the other side. Boat is a lesson to me I guess.

Aavante bar 1550b120w blue tooth speaker problem, power failure problem

Not oarikeinga boat handset only off no on

We are happy to inform you that for your service ticket number 3273753, we have dispatched the replacement product unit by XpressBees having tracking number[protected]. It would take approximately 9-12 days to reach the replaced product unit at your door step.

The above mentioned msg was from boat team after replacement till now not received or no response from both side boat and xpress bee courier.
the worst courier i ever seen in industry without contacting or conveying to the consignee they themself returned the product back to origin. boat company must feel guilty for using a courier like this boat may loose customers by this kind of transit through this courier.
Moreover no response from boat to.
unable to contact both courier and boat customer care there is no such option to contact them.
very very disappointed with boat trusted a lot now its all gone.
there is no warranty provided if not working u send product and money gone.

[protected]