Daikin Air Conditioners / DaikinIndia.com Customer Care
Daikin Air Conditioning India Pvt. Ltd.
Customer satisfaction rating: 60%
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188
COMPLAINTS

Daikin Air Conditioners / DaikinIndia.com Customer Care

Daikin Air Conditioning India Pvt. Ltd.

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Address
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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34
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19

Phone:
Phone:
+91 12 4455 5444  [Head Office]
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19
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8
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9
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9

Fax:
Fax:
+91 12 4455 5333  [Head Office]

Additional info
Customer satisfaction rating
60%
Complaints
188
Pending
63
Resolved
97
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Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

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Daikin Air Conditioners / Daikinindia.com — poor and worst service

 Johnvbinoj on Apr 21, 2018
It's been 2 days a newly packed ac untouched just because of poor service from the seller& daikin customer services. Almost 20 hours doing a constant follow up, by phone, mail it's nightmare.
No response and after 20 hours i am receiving some baseless claims and assurance. Already spread news to my friends circle etc atleast they shud not make mistakes...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — air conditioning pcb faulty... [Resolved]

 Asif Malek on Apr 20, 2018
Dear sir,

I would like to inform you that i’m very disappointed with service of
Daikin india from last one month we take many follow-ups with helpline
Number, ahmedabad gujarat branch for my ac repair and still it’s not done
Or we don’t get any response also now i’m thinking that...

My detail below..,

Name : jantibhai patel.

Number : [protected].

Complaint number : 13701144....
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — daikin ac

 Muneendra Naidu on Apr 18, 2018
Hi Team,

I am ordered daikin 1.5 ton ac on[protected]. and i got promise from daikin to deliver product within 10 days. now it's completed 15 days, even i am not received the product and they updated order status as completed. Please help me out on this.

Order : [protected] (Complete)
Order Status: Complete
Order Date: 03.04.2018 16:17
Payment Methods: Credit Card...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — daikin inverter ac ftkh35qrv16

 Venkatesh Kasturirangan on Apr 18, 2018
From
Venkatesh kasturi rangan
New no 17, amogha, f1, main road
Zackria colony choolaimedu, chennai-6000 94,
[protected]
Venkastu@gmail.com

Sub : daikin inverter ac – faulty machine – no proper diagnosis of problem till date –compensation requested for the inconvenience

Sir/madam

I have purchased the daikin invertor ac split 1 ton – id
Ftkh35qrv16/od-rkh35qr v16. On 22 oct 2015 from rathna cools pvt ltd, chennai - 17 for rs 36, 090/- (Unit rate – rs.31519.65/- and vat rs.4570.35/-).

Very...
Complaint comments  Read comments Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — ac not repaired since 3 months

 nehagrv on Apr 17, 2018
My ac is under your senior manager since 3 months, and i have paid 50% of the repair charges also, still the ac is not repaired.

Summer is on my head..

It is very shamful that daikin cannot repair a inverter ac in a span of 3 months..

I need to know whether the will be able to repair or not..

Mr sunil and mr mk rai is taking care of my case....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — cheating by service partner of daikin air conditioner

 sonuyara on Apr 16, 2018
I purchased 1.8 ton of diakin ac from vijay sales model town on 26th mar
2017 and got three free services within a year of warranty. However, out of
3 free services, 2 were availed by your service partner - sidhi vinayak,
Sahibabad-201010 by generating fake service request on my name. I used only
One request out of three. Now daikin asking me to pay for services it is
Very big scam running under your nose. Kindly help....
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — regarding the gas filling in compressor

 Ravi Kiran Mooreboina on Apr 4, 2018
We had shifted to a appartment in the month of september. One of your service agents has removed the ac while shifting, due to inappropriate space between the pop roof and windows, your service agent advised me to fit it after 5 months while we shift to our own house and assured that there will be no preoblem. But recently we came to know that the ac lock pin was turned incompletely and the gas was leaked. I have complained many times to the local daikin ac service providers, but there is no response. They are irresponsible towards their customers itseems. I hereby request you to pass an order to...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — installation

 kmverma on Apr 2, 2018
I purchased ac daikin ftc50srv162b/rc50srv162b from great eastern, tonk road, jaipur tax invoice nojptr/sa/1718/06175 dt.20.6.2017. It was installed by hvac engineers & viha services, jaipur on 4.7.2017. While installing ac the workmen cut the wiring of electricity resulting disconnection of five points - fan, call bell, three light points in the room which i came to know next day. I made calls to the said hvac and complained them about the disconnection. They promised to send workmen to check the complaint but no body turned up. Still i have no connection to these five points as the electrician...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — machine not working properly

 Amrit Manthan on Apr 2, 2018
This is the reference that we have 51 rooms hotel in chittorgarh rajasthan, we have purchased all ac of daikin in rooms, 03 unit in banquet hall &
01 unit at lobby / reception, now problem is that in lobby unit, it’s not
Working properly from last 01 year.ac is not cooling longer time after
Started. I am deeply regret to daikin ac. I brought daikin ac after
Recommend by shopkeeper or my friend. My purchase date was.
Already many times we have faced different type of problem.& many times complaint noted.
When we start my ac found my ac is not cooling,...
Complaint comments  Read comments Complaint category Business & Finances

Daikin Air Conditioners / Daikinindia.com — no one come at home for gas charge...

 Vishal Pratik on Mar 29, 2018
Dear sir,

I would like to inform you that i’m very disappointed with service of daikin india from last one month we take many follow-ups with helpline number, ahmedabad gujarat branch for my ac repair and still it’s not done or we don’t get any response also now i’m thinking that...

My detail below..,

Name : Subhash C Naykar.

Number : [protected].

Complaint Number : 13321613....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — gas leakage but no one ready to solve... [Resolved]

 Asif Malek on Mar 29, 2018
Dear sir,

I would like to inform you that i’m very disappointed with service of daikin india from last one month we take many follow-ups with helpline number, ahmedabad gujarat branch for my ac repair and still it’s not done or we don’t get any response also now i’m thinking that...

My detail below..,

Name : Subhash C Naykar.

Number : [protected].

Complaint Number : 13321613....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — product delivered did not match with the order

 sudha047 on Mar 26, 2018
Dear sir i hav booked daikin 3 *ac unit @ur reliance digital shop anantapur on 22/3/18 sales order no:[protected] but two different od (3*) &id (5*) uints delivered to me &directly coplaint @ur show room but no response from ur staff this is not the correct way of dealing with the customers so please look in to the matter resolve my issue as early as possible.
Tnq
From sujani midde [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — organized loot,scam

 Ramneet singh on Mar 24, 2018
I have purchased diakin ac ftkl50tv 1.5 ton yesterday, today they send two person for installing ac, instead of installing they tried to fool us. Pointed out unnecessary issue regarding wire asking for rs.2600 when the installation was free from company and further we already done pipe fittings & wire fittings at time of construction house. So they try to make fool of us wanna charge 2600. This is so disgusting from a brand like daikin. This was my first purchase from daikin know i'm regretting for my decision.
Earlier we buy two times carrier ac we never faces this issue (At that time also...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — split ac inverter model

 Mogili78 on Mar 22, 2018
Sir I have purchased the Daikin inverter Split AC of capacity 1.5 Ton capacity model FTKH50SRV16 at Reliance digital, lakshmipuram, Guntur on[protected] . The complaint has been launched to Reliance digital, Guntur, Andhra Pradesh 15 days before about the cooling problem .The service engineer came on behalf of Reliance digital and attended and given the feed back to the same Reliance digital about the mother board fault in the outdoor unit.Up to now the complaint was not restored . I have given so many reminders to the Reliance digital over Phone[protected] for the rectification of the fault .If...
Complaint comments  Read comments [1]Complaint category Other

Daikin Air Conditioners / Daikinindia.com — gas leakage in product.., [Resolved]

 Asif Malek on Mar 16, 2018
Dear sir,

I would like to inform you that i’m very disappointed with service of daikin india from last one month we take many follow-ups with helpline number, ahmedabad gujarat office for my ac repair and still it’s not done or we don’t get any response also now i’m thinking that...

My details below..,

Name : irfan qureshi.

Mobile number : [protected]....
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — daikin ac compressor problem [Resolved]

 vaidyalingam on Mar 4, 2018
I bought dainkin 1.5 ton ac on 30.05.2012 from ac zone, chennai. Now i got problem with ac compressor. I changed two statbilisers (Trouble booster / 4kv) in a month. I checked with my electrical line and stabilisers everything is working in good finally i found problem with ac compressor. And my ac compressor is under warranty period. Hence i request you to kindly solve my problem asap....
Complaint comments  Read comments Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — do not buy daikin acs they have repeated issues with pcb and fan motor and these parts even if replaced have no warranty, not even for a month. [Resolved]

 tdhawal on Mar 3, 2018
Do not buy daikin acs they have repeated issues with pcb and fan motor and these parts even if replaced have no warranty, not even for a month.

I have bought more than 20 daikin split inverter airconditioners from a local dealer in jalgaon, maharashtra and have suffered my brains out. Buying over 20 acs in a single deal would make you readers think that i must have gotten the best of services from daikin or the dealer but you might be as surprised as i was when the behavioral changes started. The following facts are regarding one of these acs installed in my home where there are 5...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — malfunctioning of air conditioner with in 6 months of purchase [Resolved]

 k.sarada26@gmail.com on Jan 19, 2018
Ref: complaint no. Che[protected] dated this day
Che[protected] dated 24.10.2017

Customer id 11389861

Dear sir / madam

With reference to the above, i wish to bring to your notice that the 1.5t daikin inverter model air conditioner bought from your dealer chandra traders, on 26.04.2017 vide bill no. V/733/17-18 bearing serial number daikinftkp50rrv16 was repeatedly mal functioning.

1. I bought this a/c in the month of april'17 with free installation offer
From your dealer chandra traders and "snow city", daikin’s...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — air conditioner warranty extension [Resolved]

 Anjana Sarath on Jan 11, 2018
I had purchased an inverter ac on 12th April 2017 . It was not functioning from 25th September 2017. After somany Enquiries ( calls as well as mails) they had visited and tried to repair the machine. As they fail to resolve the problem they had replaced both the outdoor unit and indoor pcb on 16th Dec 2017.As a customer it's my right to get warranty extension for 1yr from the date of repair. When I contacted to the daikin office at Cochin they told that I'll get the mail regarding this 1 week after the replacement of unit. But till this time I didn't get any response and when I called to the daikin...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — i am complaining about daikin service [Resolved]

 Sarathidl on Nov 28, 2017
I had purchased a daikin inverter air conditioner on april 2017 with one year warranty. It was not working from 2017 september onwards. I informed it to daikin customer service and to the shop where i had purchased the item. The technicians from shop as well as the company checked and told that some of its parts are damaged and must replace. They did not solved the problem yet and it's almost 70 days. During this time i had called many times to customer care and service technicians of cools services calicut. They are not even giving proper information. Now i am forced to file a case in consumer...
Complaint comments  Read comments Complaint category Electronics & Appliances

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