Daikin Air Conditioners / DaikinIndia.com Customer Care
Daikin Air Conditioning India Pvt. Ltd.
Customer satisfaction rating: 63%
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231
COMPLAINTS

Daikin Air Conditioners / DaikinIndia.com Customer Care

Daikin Air Conditioning India Pvt. Ltd.

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Address
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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37
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20

Phone:
Phone:
+91 12 4455 5444  [Head Office]
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22
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9
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11

Fax:
Fax:
+91 12 4455 5333  [Head Office]

Additional info
Customer satisfaction rating
63%
Complaints
231
Pending
79
Resolved
125
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Daikin Air Conditioners / DaikinIndia.com related photos (38)

Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

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Daikin Air Conditioners / Daikinindia.com — machine head noise and two machine are old

 sharda9073 on Jun 22, 2018
Complain no: 1165338 /14107827

Iam in contious touch with mr. Harminder of diakin but still my issue are not resolved from long time

I had purchased 4 machine out of which too seems old as its outer cover are old and making noise too

As well another machine circuit get fuse in 15days

And fourth machine is making noise as well its blade is broken...
Complaint comments  Read comments Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — ac repair

 manishavg on Jun 20, 2018
Dear daikan team,

We have purchased 20 H.P and 18 H.P VRV units from M/S Classic Enterprises regd.office - 972 first floor, chotta chippiwara, chawri bazar new delhi 110006. tel[protected].

But AC not working a good condision. we have released payment 95% against bill.

we have complained many times but service engineer not visit a site.

Few days before i complained daikan customer care, my unique customer id is 11669590, almost one month but no any responce given by customer care / daikan dealer.

we are regular customer...
Complaint comments  Read comments Complaint category Public Transportation

Daikin India — split ac

 ay1977 on Jun 19, 2018
I recently purchased a Daikin Split AC from Vijay Sales. The AC was installed and on the day of installation I told the service engineer that it is not cooling properly. He said that let the gas rotate property and it will start cooling. This was a first but i believed him.

After a few days the cooling stopped. We called the service center and on 16.06.18 they sent a service engineer to check the AC. The gas had leaked. The next day i.e on 17.06.18 another boy came and filled the gas but the AC still wasn't cooling. After trying for 5 hours he told has the the AC has an issue with...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — complaint regarding installation

 Aneesh Jain on Jun 18, 2018
I have a complaint against one of the dealers of daikin air conditioners based in chala vapi. The dealer's shop name is "daikin solutions plaza". First of all he's very arrogant and rude to his customers and doesn't cooperate with the customers. Moreover does provide services on time. I was fed of asking him for the free service when my daikin 1.5 tonne split air conditioners were in the warranty period. Secondly his service team is unethical and radical. He fit our outdoor units in such a way that it can't be opened for any type of inspection. Please see to it that you shut down this dealer or...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — daikin air conditioner split

 mmozhi on Jun 15, 2018
Sir,
I purchased a/c split machine on 2014 in chennai, prize is rs.32000, after 3 years., 2017 machine is not working i made a complaint, company service engineers attend the machine, problem is identified gas leaking they charge rs.5000. Again 2018 may i am facing same problem gas leaking same outdoor unit, now they advice me to replace out coil it cost about rs.16500.
Within four years, i have to pay rs. 20000 for servicing the machine,
It reasonable to spending a rs.25000, orginal cost of the machine is 32000.
I believe that company sold a inferior quality machine...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — poor and pathetic after sales support of daikin ac

 rajesh ji verma on Jun 13, 2018
Dear customer support manager - daikin ac

I had purchased daikin 1.5 tonn ac on 9th june, 2018 from your authorize dealer in sonipat. For installation of same we had requested your dealer for early installation, whereas they assured the installation by monday morning without fail as sunday they have holiday.

However on repeated telephonic reminder on monday, no action has been taken from your representative. Moreover request for same has been taken on tuesday by 4:00pm. Inspite of our urgency and priority no serious action has been taken from your side.
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — daikin ac motor replacement [Resolved]

 smita thanvi on Jun 12, 2018
Dear team,

I belong to Jodhpur, Rajasthan, using a Daikin AC from last many years. Recently, had a problem with its motor, hence searched few service centres in Jodhpur. I have contacted around 3-4 service centres but did not get any positive response.

I have talked at Riddhi Siddhi, they showed their disability in this and asked me to contact any other service centre.

I have also talked to Mr. Imdaad Ali (missed the name of centre), he said he will provide us with a new motor in few days as he has to get it from outside but it’s been 2 months, his...
Complaint comments  Read comments Complaint category Home & Garden

Daikin Air Conditioners / Daikinindia.com — very disappointed with daikin services..,

 Asif Malek on Jun 12, 2018
Dear sir..,

I have a *daikin ac* and i am asking the service centre for solved my
Problem for the last one month, they somehow delaying the service giving
Some fake reasons, when i went to talk with them, they clearly told me to
Complain or call the daikin toll free number and ask for help, their
Attitude was very poor and it seems nobody can do anything about it so they
Are doing anything they want, i don't know anything will happen or not but
I would expect at least daikin take this matter seriously otherwise their
Sales is going...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — daikin ac installation poor support

 Dhananjay kr. Pandey on Jun 10, 2018
Dear sir,
I appreciate great eastern retail pvt ltd daikin ac distributor sales manager effort on delivery of 2.2 ton inverter ac in time.
But daikin installation technician team has given highly disappointed service.
They visited my house for installation and just left the place by saying they cannot install on the place where i want just above the window and below roof.
Please be informed there are another two another lg ac has been installed at same location in two bed room. Lg installation team did the job without any harassment.
After complain to service...
Complaint comments  Read comments Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — faulty air conditioner delivered

 Arpit_2018 on Jun 10, 2018
Dear sir,

I have purchased daikin inverter split ac of rs50, 000. From the very first day, i am facing the problem. The ac is not working properly. It is not cooling properly. Everytime i run it on 18 temperature. Still i face a lot of heat in my small room

I have made complaint on the very first day. Your customer care engineer regularly visit my house. Everytime they come up with new problem. Sometime they say the problem is of gas leakage. Sometimes they say the problem is due to faulty pccb. Sometimes they say some other things regarding my room size etc.
Sir...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin — ac model misinformation and wrong charges taken

 drnadz on Jun 10, 2018
I had purchased a diakin split inverter 5 stat ac from air care electronics khurramnagar lucknow. I told the owner that i want an ac which consumes 200 w after attaining constant temperature. The dealer initially told me that the ac costs 50970 and is ftkf. Then the dealer told me that the model i need is costly and took extra rs 2725 from me and told this consumes 200 w power. And the model no is ftxf on monday 4/6/2018. Next day to my utter disgrace very same ftkf was delivered to my home and it was told that this is the model which consumes 200 watt. Then i went to the dealer again and asked...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — ac service center complaint

 Tanaya Hazarika on Jun 8, 2018
Service request ref. No. Kol[protected]

Unique customer id 11087036
Attended by akas enterprise (Contacted ananta thakuria ‭+[protected]‬)

I had one of the worst experience with the authorised service centre. The ac was functioning inefficiently in terms of cooling and hence i booked a service request with the above mentioned enterprise. A person was sent to my home for the job and upon inspecting only for a few minutes, he gave us the solution that the ac required cleaning. He merely dusted the ac and it’s outdoor unit. We asked him whether there...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Daikin air — air conditioner

 Reenu 19 on Jun 7, 2018
Its a new ac at cleo county flat no 1904 c 3 tower. I just shifted here day before yesterday and since then the ac is not working. The compressor is not working, there is no cooling at all. The compressor is making little noise also. It may be defective piece i suppose. We are facing a lot of problem as we are on 19th floor so please look into the matter urgently....
Complaint comments  Read comments Complaint category Other

Daikin Air Conditioners / Daikinindia.com — please don't buy daikin - 1.5 ton inverter air conditioner stopped cooling

 Nishant Bagla on Jun 5, 2018
Facing the same issue as many of the Daikin customers are.

I run an Online Reputation Management company and I'll make sure I can make as many potential customers and AC review websites/influencers aware of the issues and hassles of owning a Daikin AC.

I purchased 1.5 Ton Split inverter AC(FTKP50PRV16) 3 years back and AC has stopped cooling.

I raised a diagnostic request on their centralized customer care no. Two days later, their service engineer gave me a visit and told me that AC needs a jet service worth Rs. 1350.

After servicing...
Complaint comments  Read comments [1]Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — taking 15 days to know the issue... [Resolved]

 Asif Malek on Jun 5, 2018
Dear sir..,

I have a *daikin ac* and i am asking the service centre for solved my
Problem for the last one month, they somehow delaying the service giving
Some fake reasons, when i went to talk with them, they clearly told me to
Complain or call the daikin toll free number and ask for help, their
Attitude was very poor and it seems nobody can do anything about it so they
Are doing anything they want, i don't know anything will happen or not but
I would expect at least daikin take this matter seriously otherwise their
Sales is going...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — ac not working since the time it was purchased

 Nalin Agarwal on Jun 5, 2018
Hi,

After a lot of research we took a decision of going ahead with daikin acs keeping in mind it’s reputation. We purchased two inverter ac costing 50, 000 each and also took extended warranty of 1 year.

Out of the two, one air conditioner is working just fine and on the downside the other one is giving us a nightmare since the start.

We made a complaints to daikin service centres every alternate day to deal with the issues. They used to come, they changed almost every part of the new ac (They should have replaced the unit) but still no relief.
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Daikin Air Conditioners / Daikinindia.com — sir, please solve the problem, else refund my money

 prabha e on Jun 5, 2018
​hello sir, check the below image for my new ac status @ last 5 days.

Purchased date: 27/may/2018
Model: jtkj50tv16u
Serial no: 0003200

Installation date: 28/may/2018
=
But still ill never used my new ac, because installation failed due to gas leakage.

First complaint: 01/jun/2018
=
Service engineer does not have the gas cylinder to fill the gas. So still i am waiting for that. (Ganapathi air solutions people never provide the gas to the service engineer)

First engineer name (Saturday) - mani
Complaint comments  Read comments [1]Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — not replacing faulty ac

 Vijayant909 on Jun 5, 2018
I am a loyal daikin customer with over 6 daikin split air conditioning units installed in my house. However, i got a 1.8 ton daikin split air conditioning unit installed in one of our rooms on 27.06.2017 and the said unit has caused me utter inconvenience, to the extent that off late i have called the daikin service centres every alternate day to deal with the issues.

I have made great efforts on my part to have the problems solved but have failed miserably which brings me to believe that i was given a faulty piece.

I am short of a month away from the expiry of the...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — product missing

 saksham srivastava on Jun 3, 2018
I have purchased 2 ac's last month from sadana alambagh of daikin but when i received the ac's from one ac pm 2.5 filter was missing. I have complaint about this to daikin but yet i have not got the filter. They are asking 1000 rs for that filter. I have complaint about this 4 times to daikin but they always call me and say that tomorrow gour filter will come to your home but it never comes....
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — reference to the complaint no. 13784159

 Nitinnnn on Jun 2, 2018
Dear sir/madam,

With reference to the complaint no. 13784159. We have made complaint regarding daikin a/c on 26th april, 2018 thereafter your company person has came to our house on 28th april and told us that their is some internal problem in its outdoor and they will reolace it in one or two days. Thereafter we are regularly contacting at your service center at prabhat enterprises and in touch with mr. Suresh having mobile no. [protected] however we didnot get any proper response as they are saying they will come today by evening or tomorrow from last more than one month. We are...
Complaint comments  Read comments Complaint category Electronics & Appliances

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