Daikin Air Conditioners / DaikinIndia.com Customer Care
Daikin Air Conditioning India Pvt. Ltd.
Customer satisfaction rating: 53%
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150
COMPLAINTS

Daikin Air Conditioners / DaikinIndia.com Customer Care

Daikin Air Conditioning India Pvt. Ltd.

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Address
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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17

Phone:
Phone:
+91 12 4455 5444
[Head Office]
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18
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7

Fax:
Fax:
+91 12 4455 5333
[Head Office]

Additional info
Customer satisfaction rating
53%
Complaints
150
Pending
60
Resolved
64
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Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

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Daikin Air Conditioners / Daikinindia.com — Continuous problem with inverter daikin ac

 Ahalawat79 on Jul 6, 2017
I purchased 2 daikin inverter ac on 4th june 2016 from sargam electronics. Noida. Invoice no of the purchase is snoida-02571.

I have many emails to daikin india since last year from my email id anuj. Ahalawat@gmail.com as i am continuously facing the issue with one of the 2 daikin ac purchased on 4th june.

Below are the major points regarding the issue.
1.ac is not doing cooling
2.ac compressor having issue.
3. Daikin server team visited so far not able to figure out the exact problem with in ac and not able to provide the proper and fulltime solution.
Complaint comments  Read comments Complaint category Appliances

daikin ac — Replacement

 Amit jaura on Jul 6, 2017
Daikin da head office to aakho mere nal contact krn mere number 9888250567 .. ki galti kr lyi main Daikin da ac lye k . J khrab ac bejya te onu replace te kro 50000 kharchya main middle class family cho aa paise jodh k chiz liti o v khrab nikl gyi hun meri sunwai nai hon dyi.. new ac chlya nai phela j hun replace kita o v cooling nai krda peya I think change nai kita mainu pagal bnaeya daram kita change da....
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — Ac is throwing warm air, rising complaint 4th time in 4 months from the date of purchase

 Thanigaivel Gopalakrishnan on Jul 5, 2017
Hi,

I am thanigaivel, have purchased the above said product on 3rd mar 17 from ratna cools and installed on 5th mar 17.
>
> this product is working good for 4 days, next day water fall inside the room, we have informed the issue to the service franchise, on the same day mr. Prem came addressed it by putting insulation tape over the drain hose.
>
> after that it was working good, but since 17 apr 17, the product is not working good only hot air is coming from the indoor unit.
>
> we have informed the service franchise again today and mr. Prem...
Complaint comments  Read comments Complaint category Other

Daikin Air Conditioners / Daikinindia.com — Don't buy daikin inverter ac

 Harsh Khera on Jul 5, 2017
Do not buy Daikin inverter AC, this was told me by the authorized service center of Daikin and by many people, but at that time I trusted Daikin and its service but now I really got worst experience.

I purchased my Daikin inverter approximately 3 - 4 years back. I had invested 55k, in this amount I could get 2 new AC at that time, but I thought let's invest in a good brand for a one-time investment.

I know this is an electronic product and can make a problem.and now its outdoor has been stopped working on 19-june-2017. but I didn't know that this Daikin AC repair amount...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — 5 star air conditioner

 Amit jaura on Jun 27, 2017
I have buy daikin ac lasthe month but my is not working for one day. I complaint in daikin service center on last month. Now 1 month ago my ac nothen working or no service provide. Tankishion say replace ur ac but.. Dealer say i have no replace ur ac.. And abuse me.. Plz sir help me for replace my ac.. Dealer seyal electronic.. Owner say i can't replace ur ac. Sir m belong middle class family. If daikin no replace my ac i can't pyi emi.. Sir i pay 20000 down payment.. Plz help mee sir....
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — Daikin inverter ac pcb faults

 Manickaraja on Jun 24, 2017
After 5 years of daikin invertor purchase, ac is turning off automatically in 5 to 10 min after power on. The service engineer came and troubleshooted the problem and appear to be pcb fault. Which may cost around 16k inr. This is almost half prices of the ac actual cost. Even i am using stabilizer with dual step up should have protected with voltage fluctuations.

Now i need to really think should i dump it or repair it? This is really surprising for me the cost of pcb boards, which i have never heard off.
If this could have been informed the customer before purchasing it it...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — Service [Resolved]

 R Varshney on Jun 17, 2017
This is further to my complaint about wet cleaning service.
After cleaning, there have been some problem with cooling. The cooling air is ice freezing even though we set the temperature as 29°c.
We registered complaint about this (Comp no. Gha1006201710975771) but the reason is still unknown. The engineer visited two times and they did something but the problem is still not solved. We have to keep temperature at 30°c and fan at lowest point to make it normal. The problem started only after cleaning, before that it was working as expected.
What is the solution for this problem...
Complaint comments  Read comments Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — Bad product and bad service [Resolved]

 sanjayca74645 on Jun 16, 2017
Dear sir,

With reference to above i here by submit as under:

1. My daikin air conditioner 1.50 ton inverter which was purchased by me in the month of august 2015 stop working due to some reqson. Dated (27.05.2017)

2. I registered the complaint to your customer care number and they registered my complaint.

3. On dated 29.05.2017 local service centre i. E. Vi sales told me that internal pcb damaged and to be changed. I agree for the same.

4. Further internal pcb be change on 1.06.2017 and i paid for this rs. 5350/-.
Complaint comments  Read comments [2]Complaint category Other

Daikin Air Conditioners / Daikinindia.com — Defective split ac sold by dealer beware of daikin

 Shivamagarwal123 on Jun 16, 2017
I have bought 1.5 ton split ac of daikin from bhasin brothers, begum bridge, meerut (Up) on 02/06/2016. After few days of working, the capacitor got shot, being under warranty the part was replaced but it took 2 complaints and almost 10 days, after few months again same problem arises, upon complaining, my unit was cleaned and washed properly and it was cooled down and it started working again, ac used to trip sometimes in a day, but i thought it was a normal cooling procedure. Winters arrived by this time and ac was no more used. Again in summers, it worked for 10 days hardly (With compressor tripping...
Complaint comments  Read comments [5]Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — Cooling issue registered - customer care helpline 22-5-2017/ not yet repaired 12-6-2017 [Resolved]

 DocJayachandran on Jun 13, 2017
Cooling issue a? C daikinspilit 1.5 t id - fte50 nrv16/od -50 re nv16 3 purchased on27-6-2017 1. Took indoor unit on 24-5-2017 //2. 9444134928/ request registered on 22-5-2017 / no response/ i went in person to authourised service center based on the exhibitted board... He demanded 500/= rupees as inspection charge/ i gave the amount & asked receipt. He said it willbe shown in the bill/ took the indoor unit on 24-5-2017 not yet repaired. Ist day estimation 2000/ next day4000/6000/7000/... Now 13, 074/=as communicated by manager daikin chennai. Not followed receipts, inspection report// estimation/...
Complaint comments  Read comments Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — Daikin india poor services [Resolved]

 KAMAL TAYA on Jun 9, 2017
Myself krishan kumar, from village rasulpur, distt-karnal bought a ac from sargam electronics, kunjpra road, karnal on 17th may 17 of daikin india company.
On 2nd july comes a problem in condenser of ac complained on same day i. E 2nd july. Today is 9th july till nobody try to resolve my issue. I call all the technical persons in karnal and in delhi and to your customer care but all in vain. No body giving me any satisfactory reponse. I request you to make arrangement of refund of my money.

. Compaint no.-cha020620171007637...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — Installation issue and bad behavior from installation boy (Raj Malluck & Rahul Mallick), [Resolved]

 Abhijit Ghanti on Jun 7, 2017
Installation issue and bad behavior from installation boy (Raj Mallick & Rahul Mallick), I was told them to install one AC which place I was chose, for there negligence they charged me extra money for extra coil& pipe & other,
Another negligence by Shop( Abhidhan, andul- mouri), I was purchase to AC 1.5 ton and 1 ton on 24.05.17, but your dealer confirmed to your office for one unit, for that reason your service guys was came with for one unit set, also provide me the price list which is collected by service boy

Regd
Abhijit Ghanti
# 9830698116
a.ghanti84@gmail.com...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — Faulty piece no support [Resolved]

 Puja Jaju Chandra on Jun 6, 2017
I had purchased 5 Daikin ACs - 1.5 ton inverter ACs in Oct 2016. Since installation 1 of the AC is not working. I called up the customer care many times and they send different Service engineer all the time but none has been able to resolve the issue. The guy come do gas filling and then say if you have this problem again do let me know. Again after 7 days I complaint, a new guy comes do gas refilling and says If you face this problem again do let me know... So in last 9 months I have got gas refilled 12 times and still problem persist. I have told them there is some others problem but engineers...
Complaint comments  Read comments [4]Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — Inverter ac [Resolved]

 Kovid Vats on Jun 5, 2017
Hi i purchased a daikin invertor ac one around 2 years back
And its the worst experience that i had of purchasing an air conditioner. Its gives the worst cooling i have 4 more acs in my house way older than daikin and are functioning very well . I urge the daikin team to kindly replace my unit with a non invertor ac which atleat works like an air conditioner .

My adress is c 34 gate number 4 mahendru enclave gtk road delhi 110033 near azadpur metro station
9899976289...
Complaint comments  Read comments Complaint category Appliances

Daikin India — Damaged compressor [Resolved]

 sanjayca74645 on Jun 3, 2017
Updated by sanjayca74645, jun 03, 2017
i received you reply and glad that daikin india has given some answer to their customer. Know i am giving my full detail to you.

Ca sanjay ajmera (chartered accountant)
1/107, malviya nagar, near government primary school
jaipur: 302017
mobile no: 9414238482 / 8696773333

we again forwarding you the service trail for your record

purchased date 15/03/2016 bill no. 1484, kanishk aircon, jaipur
report work sheet no. 176 ( ac pcb (internal) is not giving output. Dated 29.5.2017
Complaint comments  Read comments Complaint category Other

Daikin Air Conditioners / Daikinindia.com — Internal pcb of inverter ac [Resolved]

 sanjayca74645 on Jun 2, 2017
I bought a 1 ton daikin inverter a/c on august 2015. On sunday the 28th may 2017, 22 months after purchase the a/c broke down and stopped functioning. I have 2 more a/c's from panasonic and ifb that were also running at the same time and quite old when compared to daikin. Daikin does not have a proper service set-up and assigns the calls to channel partners. I have got a quotation for rs. 5350/- to change the internal pcbs in my unit (Paid 37, 000/- for the unit 22 months back) and the service engineer says that there is no guarantee that the even after the pcbs are changed, the unit will function...
Complaint comments  Read comments [2]Complaint category Other

Daikin Air Conditioners / Daikinindia.com — Split AC [Resolved]

 vinkesh01 on May 30, 2017
We have given a complaint of daikin split ac for not cooling.

Service engineer visited and cleaned the filer which improved the air filter.

But the cooling is same as before.

After confronting your engineer, a great revelation came ahead.

As per him it takes 2 hours for ac to cool after cleaning the filer. Wow.

Not expect such type of answer from a service engineer of daikin.

#91 97936 55555...
Complaint comments  Read comments Complaint category Electronics & Appliances

Daikin Air Conditioners / Daikinindia.com — Daikin ac under warranty and not getting service [Resolved]

 Dambaru Nahak on May 30, 2017
Dear support,

I had procured daikin split ac from your bhubaneswar outlet (Great eastern, 22 and 22b, bapuji nagar, bhubaneswar, odisa-751009) on dated 15-october-2016. Since it was first installed it has never been used at all. Now when we start using this summer we don't see that ac is cooling at all. I have already launched a compliant in daikin customer care on dated 22-may-2017 and having complaint ticket reference# 831583. You can also search in daikin customer database using my mobile number as 9937842473/9937002235.

Probably today it will be 5th or 6th call...
Complaint comments  Read comments Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — Poor customer care [Resolved]

 R Varshney on May 29, 2017
We have requested a Dry cleaning service for Daikin AC on Saturday and requested them to do it on weekends as weekday is not possible for us.
Their engineer visited on Saturday but did not bring anything to do dry/wet cleaning of AC. We did not know the difference between dry and wet cleaning and as the name suggest, there should be only difference of without water/water cleaning but the engineer informed that in dry service, only indoor unit will be cleaned. While in wet cleaning, both indoor and outdoor will be cleaned.

We called customer care to confirm this but they do...
Complaint comments  Read comments Complaint category Appliances

Daikin Air Conditioners / Daikinindia.com — Pathetic service [Resolved]

 Mahi Lalwani on May 28, 2017
Well, I have not even started using an AC and already I am facing such pathetic experience with a brand like daikin. Its been more than a week that we have purchased your product and it has not yet been installed. There is literally no value of what timings customer is giving to you. Your team will work as per their convenience only. We made a request to get it installed on Saturday, took an appointment with an installation person but he, very easily, without bothering of our time, his commitments, etc., postponed it to Sunday. Not to mention I was waiting for him for the whole day at home. And...
Complaint comments  Read comments Complaint category Electronics & Appliances

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