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Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

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Last updated Apr 22, 2024
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Daikin Air Conditioners / DaikinIndia.com Phone Numbers

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+91 12 4455 5444
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+91 92 1018 8999
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Daikin Air Conditioners / DaikinIndia.com Website

Daikin Air Conditioners / DaikinIndia.com Head Office Address

12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III
Gurgaon
Gurgaon District
Haryana
India
122002

Daikin Air Conditioners / DaikinIndia.com reviews & complaints(660)

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S
Sushil3504
from Howrah, West Bengal
Apr 22, 2024
Apr 22, 2024
This thread was updated on Apr 22, 2024
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I have purchased an AC in Jun 2020 wherein we were informed of 5 years warranty for PCB and compressor. Now when my PCB is faulty. Customer care is telling it will be chargeable and is out of warranty.

Model -FTKL50TC16V
Ser- 0093237.

Kindly look into it.

I have also escalated the matter through Twitter X however I am yet to hear proper reply from them.
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Apr 22, 2024
Updated by Sushil3504
I was going through complaints and surprisingly most of them are related to PCBs customers are complaining on. Even with such high quantum things are being taken lightly
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    H
    Harshita Luthra
    Mar 31, 2024
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    Ac complaint not resolved

    Sir/Mam
    I have request Check service request Ticket number is 41421396 on 30-2-23. Tries almost all means to contact to Daikin- gave miscall, but did not call back and number of technician given by Daikin was wrong, invalid. As you know scorching heat, its very difficult to stay without Air conditioner, I would expect Daikin to be more respectful towards thier customer and contact us, plz send technician ASAP.
    Kindly take this...
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    Address:Pavuluri Bhargava Rayudu,S/o Krishna Prasad,H.No : 1-110,Sivalayam Street,Punuru(Vill),Yeddanapudi(M.D.),Bapatla(Dist),PIN : 523169, Andhra Pradesh

    Hi Team,

    When we touched the Air conditioner Cooling fan got an electric shock. This is coming when we use the Air conditioner. Could you please check it once and do the needul.

    Thanks,
    Bhargava...
    +2 photos
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    Address:12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase III,Gurgaon - 122002, Haryana, India

    The Daikin AC doesn't cool. Since the time I purchased the Daikin Split AC, every year I have consumed my time, energy, and money to get the issue fixed, but this AC has literally never worked.

    Below is a brief history:
    1) 05/05/18: AC Purchased

    2) 13/09/18: No-cooling issue was raised.

    3) 13/09/18: Gas Refilled. (Service Order# 2593. Rs00)

    4) 24/06/19: No-cooling issue...
    +1 photos
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    TICKET ID: ##26097499 ##26077725

    Last year i complaint about the faulty PCB that come in AC and after lot of hazzles you replace another PCB.

    Now again in 1 year and 3months the PCB is faulty again and your service team want us to pay again for new PCB. And you guys donot give any warranty on new PCB!!

    HOW ARE YOU MAKING THIS AS BUSINESS IN INDIA TO LET CUSTOMERS REPLACE PCB EVERY YEAR AND DONOT...
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    P
    Pratig
    Aug 22, 2023
    Aug 23, 2023
    This thread was updated on Aug 23, 2023
    Resolved
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Pure scam in name of inverter ac warranty, selling defective products

    Hi,

    I had purchased a Diakin split inverter ac Through Daikin authorised Dealer Pragya Metro Electronics, Loni SHahdra on 20th May 2020. Since its installation This AC giving problems every now and Then, In past I have raised several complaints, but this year since April 2023 This AC is cooling only for 2 days and then stopping.
    I got it checked, got servicing done, got gas refilling done every time their technicians...
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    Aditi Sikarwar
    Aug 7, 2023
    Aug 9, 2023
    This thread was updated on Aug 9, 2023
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Pcb stopped working within one month of purchase

    Pcb replacement time is 3-4 days.
    Don't you think it's a harassment for consumers in this kind of weather.
    Why spare parts are not availble early.The technicians seem least interested in the issue....
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    A
    Abbarua
    Jul 26, 2023
    Aug 1, 2023
    This thread was updated on Aug 1, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Service request pending since three weeks!!!

    Address:NOIDA UP

    Complaint registered on 7th July
    Your website is pathetically designed, service request providers state of service is not mentioned which creates a lot of confusion.

    10th July (after 3days your service person comes for service)
    He diagnosed the issue with inner unit PCB. Said it will come within a day.
    I keep following for delivery, took 4 days to deliver a part from ghaziabad to Delhi.

    14th...
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    R
    Jul 10, 2023
    Jul 12, 2023
    This thread was updated on Jul 12, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Regarding Remote Not Working in 1.5 Ton Split AC

    Address:Lucknow

    It is to be brought to your notice that I had purchased 1.5 Ton NEW DAIKIN AC- FTKY50UV16V2+RKY50UV16V2 from LG LAMNATES, Shop : 2, Mangal Pandey Road Sadar Bazar, Lucknow UP on 18.06.2023 by paying cash. The said AC was installed at home by the technician by contacting the customer care after a day or two, but after the installation of the AC, its remote was not supporting at the same time, then it was informed by the technician that the...
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    A
    Jul 2, 2023
    Mar 18, 2024
    This thread was updated on Mar 18, 2024
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    Defective AC (Split AC model number RL35TV16W1)

    The Daikin AC doesn't cool. Since the time I purchased the Daikin Split AC, every year I have consumed my time, energy, and money to get the issue fixed, but this AC has never worked more than 20 days in the last five years.
    [AC model number: RL35TV16W]

    Below is a brief history:
    - 05/05/18: AC Purchased
    - 13/09/18: No-cooling issue was raised.
    - 19/05/18: Gas Refilled. Service Order# 2593
    -...
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    P
    pushpdeep singhal
    from Patna, Bihar
    Jul 1, 2023
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    1.5 ton split ac complaint against ashu electronics meerut

    Address:neel ki gali saraffa bazAR MEERUT

    This is a complaint regarding 1.5tonn daiken split ac complaint id[protected]. last year i paid 13000 for replacement of compressor as it was out of warranty. this year i again raised complaint and paid 13000 again for replacemnt of copper wire and gas refilling. Again my ac is not cooling.
    kindly look after my problem as soon as possible. and take action against authorized daiken center in meerut (ashu electronics). as now they are...
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    P
    pushpdeep singhal
    from Patna, Bihar
    Jul 1, 2023
    Jul 14, 2023
    This thread was updated on Jul 14, 2023
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    Split daikin ac

    Address:NEEL KI GALI SARAFFA BAZAR MEERUT

    This is a complaint regarding my daiken split ac ( ref id GHA[protected]) . last year i raised complaint for first time in which i paid 13000 against replacement of compressor as it was out of warranty. this year i again raised complaint of non cooling problem in which i was charged again 13000 for replacement of copper wire and gas refilling. further my complaint was not solved and now when i again call at ashu electronic(Authorized...
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    G
    Gani gopal kishor
    Jun 28, 2023
    Jul 3, 2023
    This thread was updated on Jul 3, 2023
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    Poor cooling

    Poor cooling

    my phone number [protected]...
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    N
    Nayak Kailash
    from New Delhi, Delhi
    Jun 25, 2023
    Jul 3, 2023
    This thread was updated on Jul 3, 2023
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    Complaint against AC mechanic

    Address:D-1, Road No.6, Street No.23/3, Shyam Vihar Phase-1, Najafgarh.

    Sir,

    On 18/06/2023 i have call to AC machinic from your company, to solve the leakage problem and refill the gas in my spilt AC. after 2 hours of repairing he tell me that your coil is fully damage, please replace the same. i agree them because i dont know about the spare parts of AC. Today i have call to some other machinic he told me that your indoor is fully damage also body is crack, sir its totally fault of your machinic....
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    S
    Santhosh33
    from Chennai, Tamil Nadu
    Jun 22, 2023
    Jun 25, 2023
    This thread was updated on Jun 25, 2023
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    Online warantty says 5 years warranty on PCB but Technician said only 1 year

    Address:Sholinganallur, Chennai

    Hi Team,

    Even I bought Daikin Inverter split AC on April 2019 in Amazon. PCB board failed in June 2023 and when checked in invoice it says 5 years warranty for PCB board failure. But technician said it covers for 1 year alone and purchased after Sep 1st only has 5 years coverage. This is completely a scam from a well known manufacturer.

    Ref id CHE[protected]

    Today only ordered the Board.br...
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    A
    Ajay Venkatesh Bhagavath
    from Chennai, Tamil Nadu
    Jun 22, 2023
    Jun 28, 2023
    This thread was updated on Jun 28, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    2nd Free Service not done. Ajay V Bhagavath

    Address:New Delhi

    Dear Mr. Anurag,

    Good morning.

    Request you to kindly intervene and instruct your Mumbai Service center team to organize a free 2nd service which is pending.

    Just to brief you that I had purchased Daikin AC on 1.6.2022 and I and my family were out of India for the past 5 months and we just came back to India last week.

    Having said that yesterday I called your service centre to...
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    Rajeshca
    from Vijayawada, Andhra Pradesh
    Jun 16, 2023
    Jun 24, 2023
    This thread was updated on Jun 24, 2023
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    Warranty for outdoor PCB unit

    Hi, i have purchased Daikin AC in June 2020. As per website warranty for PCB unit is 5 years but technician says its out of warranty hence I have to pay 10, 000/- apprx. Hence I'm requesting to resolve my issue and also clarify warranty coverage...
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    C
    Coolniki83
    Jun 14, 2023
    Jun 22, 2023
    This thread was updated on Jun 22, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    CHEATING DONE by serviceman (Team) of DAIKIN

    Sub : - CHEATING DONE by serviceman (Team) of DAIKIN

    This is to bring to your kind notice that one of my Daikan AC was not cooling well. So we logged a complaint on 21/03/23 and then a technical visit was arranged . When the technician, whose name was Mr. Dheeraj came, he stated that we need to refill the gas in the AC and that’s why the colling was less.

    He gave us two options, either we get it filled from...
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    K
    kovvuri Girees
    Jun 12, 2023
    Jun 19, 2023
    This thread was updated on Jun 19, 2023
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    A/c is not cooling and outdoor unit PCB not available

    A/c is not cooling, raised a request on April 27th, till date no solution. Today they are saying outdoor pcb is not working, but the new part is not available
    at all.
    model no: FTKC50RVMV
    serial no:E002047
    Complaint no:VJ[protected]...
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    H
    Harsh_99
    from Noida, Uttar Pradesh
    Jun 12, 2023
    Jun 13, 2023
    This thread was updated on Jun 13, 2023
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    Split AC 1.5 Ton not working SAC GTL50/RLG50TV16

    Address:YamunaNagar

    Hi Team,

    We bug Daikin split AC GTL50/RLG50TV16 on 13th June 2021 but since then its not working.

    We have submitted many complaints in last 2 years and engineer came and always fill the gas and after 10 days its stopped working.

    I have attached all complaints (where engineer always mention colling issue) form and original bill of the AC.

    So request you to please help in this matter....
    +2 photos
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