Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

The Daikin AC doesn't cool. Since the time I purchased the Daikin Split AC, every year I have consumed my time, energy, and money to get the issue fixed, but this AC has literally never worked.

Below is a brief history:
1) 05/05/18: AC Purchased

2) 13/09/18: No-cooling issue was raised.

3) 13/09/18: Gas Refilled. (Service Order# 2593. Rs00)

4) 24/06/19: No-cooling issue...

TICKET ID: ##26097499 ##26077725

Last year i complaint about the faulty PCB that come in AC and after lot of hazzles you replace another PCB.

Now again in 1 year and 3months the PCB is faulty again and your service team want us to pay again for new PCB. And you guys donot give any warranty on new PCB!!

HOW ARE YOU MAKING THIS AS BUSINESS IN INDIA TO LET CUSTOMERS REPLACE PCB EVERY YEAR AND DONOT GIVE ANY WARRANTY ON THEM TOO!!

THIS IS NOT GENUINE.

Hi,

I had purchased a Diakin split inverter ac Through Daikin authorised Dealer Pragya Metro Electronics, Loni SHahdra on 20th May 2020. Since its installation This AC giving problems every now and Then, In past I have raised several complaints, but this year since April 2023 This AC is cooling only for 2 days and then stopping.
I got it checked, got servicing done, got gas refilling done every time their technicians...

Pcb replacement time is 3-4 days.
Don't you think it's a harassment for consumers in this kind of weather.
Why spare parts are not availble early.The technicians seem least interested in the issue.

Complaint registered on 7th July
Your website is pathetically designed, service request providers state of service is not mentioned which creates a lot of confusion.

10th July (after 3days your service person comes for service)
He diagnosed the issue with inner unit PCB. Said it will come within a day.
I keep following for delivery, took 4 days to deliver a part from ghaziabad to Delhi.

14th...

It is to be brought to your notice that I had purchased 1.5 Ton NEW DAIKIN AC- FTKY50UV16V2+RKY50UV16V2 from LG LAMNATES, Shop : 2, Mangal Pandey Road Sadar Bazar, Lucknow UP on 18.06.2023 by paying cash. The said AC was installed at home by the technician by contacting the customer care after a day or two, but after the installation of the AC, its remote was not supporting at the same time, then it was informed by the technician that the...

The Daikin AC doesn't cool. Since the time I purchased the Daikin Split AC, every year I have consumed my time, energy, and money to get the issue fixed, but this AC has never worked more than 20 days in the last five years.
[AC model number: RL35TV16W]

Below is a brief history:
- 05/05/18: AC Purchased
- 13/09/18: No-cooling issue was raised.
- 19/05/18: Gas Refilled. Service Order# 2593
-...

This is a complaint regarding 1.5tonn daiken split ac complaint id[protected]. last year i paid 13000 for replacement of compressor as it was out of warranty. this year i again raised complaint and paid 13000 again for replacemnt of copper wire and gas refilling. Again my ac is not cooling.
kindly look after my problem as soon as possible. and take action against authorized daiken center in meerut (ashu electronics). as now they are taking time for replacement in compressor as it is out of stock.
pushpdeep singhal
meerut
[protected]
250002

This is a complaint regarding my daiken split ac ( ref id GHA[protected]) . last year i raised complaint for first time in which i paid 13000 against replacement of compressor as it was out of warranty. this year i again raised complaint of non cooling problem in which i was charged again 13000 for replacement of copper wire and gas refilling. further my complaint was not solved and now when i again call at ashu electronic(Authorized daiken service center meerut) There himanshu ji told me dat there is problem in your compressor, and it will take time to change your compressor as it is out of stock. it is requested you to plz look after my complaint and refund me some amount as ihav already spend lots of money
pushpdeep singhal
[protected]
meerut
up
250002

Poor cooling

my phone number [protected]

Sir,

On 18/06/2023 i have call to AC machinic from your company, to solve the leakage problem and refill the gas in my spilt AC. after 2 hours of repairing he tell me that your coil is fully damage, please replace the same. i agree them because i dont know about the spare parts of AC. Today i have call to some other machinic he told me that your indoor is fully damage also body is crack, sir its totally fault of your machinic. as he is doing work without removing the indoor from wall. some parts are crack and some part of body is also burn at the time repairing the coil.

Hi Team,

Even I bought Daikin Inverter split AC on April 2019 in Amazon. PCB board failed in June 2023 and when checked in invoice it says 5 years warranty for PCB board failure. But technician said it covers for 1 year alone and purchased after Sep 1st only has 5 years coverage. This is completely a scam from a well known manufacturer.

Ref id CHE[protected]

Today only ordered the Board.

Can I get soemone's attention on this issue ASAP and resolve my warranty issue. Even Dailin Support team is not clear about it.

Thanks
Santhosh

Dear Mr. Anurag,

Good morning.

Request you to kindly intervene and instruct your Mumbai Service center team to organize a free 2nd service which is pending.

Just to brief you that I had purchased Daikin AC on 1.6.2022 and I and my family were out of India for the past 5 months and we just came back to India last week.

Having said that yesterday I called your service centre to...

Hi, i have purchased Daikin AC in June 2020. As per website warranty for PCB unit is 5 years but technician says its out of warranty hence I have to pay 10, 000/- apprx. Hence I'm requesting to resolve my issue and also clarify warranty coverage

Sub : - CHEATING DONE by serviceman (Team) of DAIKIN

This is to bring to your kind notice that one of my Daikan AC was not cooling well. So we logged a complaint on 21/03/23 and then a technical visit was arranged . When the technician, whose name was Mr. Dheeraj came, he stated that we need to refill the gas in the AC and that’s why the colling was less.

He gave us two options, either we get it filled from...

A/c is not cooling, raised a request on April 27th, till date no solution. Today they are saying outdoor pcb is not working, but the new part is not available
at all.
model no: FTKC50RVMV
serial no:E002047
Complaint no:VJ[protected]

Hi Team,

We bug Daikin split AC GTL50/RLG50TV16 on 13th June 2021 but since then its not working.

We have submitted many complaints in last 2 years and engineer came and always fill the gas and after 10 days its stopped working.

I have attached all complaints (where engineer always mention colling issue) form and original bill of the AC.

So request you to please help in this matter.

Hi Team,

We bug Daikin split AC GTL50/RLG50TV16 on 13th June 2021 but since then it's not working.
We have registered many complaints in last 2 years and engineer came and always fill the gas and after 10 days its stopped working.

I have attached all complaints (where engineer always mention colling issue) form and original bill of the AC.

So request you to please help in this matter.

Sir i have purchased vrv a.C. During 2020. In this summer it stop working, i have lodged many complant, but there is no after sale service. My 8 lakh rupees is total waste..
Nitesh agarwal [protected]

My two VRVX units got installed in May 2022 and July 2022. Since installation there have been water leakage problem from one way cassette indoor units. There are FOUR one way cassette indoor units are installed. Multiple times I have informed the Daikin team and they have come to check but unable to fix it permanently.

Now the dealer and Daikin team has stopped responding to my messages and calls. I have serious doubts that they have installed faulty units in my home and are now running away to fix it. Daikin and the concerned dealer are now started behaving like 3rd class road side AC repair shop.

It is very very disappointing that after spending such a hefty amount on VRVX plant in my home, the product is 3rd class. I have wooden floorings in my rooms and they are getting damaged day by day. I have to keep rubber mats on the floor.

I will never suggest anyone buying the VRV from Daikin. They do not have well trained technicians and only work on hit and trial methods.

Ashish
[protected]