Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

I am writing to formally escalate a long-standing and unresolved issue regarding my Daikin unit’s PCB, which has caused significant inconvenience and frustration.

The PCB was replaced on May 30, 2025, but since the second week of August, I have been facing the same issue again. I have made multiple calls to Saini Aircool and have been chasing this matter via email since Aug 28, yet there has been no resolution.
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I am Shanthi, a customer who purchased a Daikin 1.5-ton AC in 2023. While we have had no major issues with the unit, I am writing to express my concern and disappointment regarding repeated maintenance-related issues and questionable practices by your service team.

Over the past few months, we have received frequent reminder calls from your Madurai customer service team for maintenance. On two occasions, including today (31/07/2025)...

Iam a regular customer for Daikin Air conditioners for the past 20 years. I recently replaced my 10 year old 1.5T daikin AC with another new 1.5T AC of Sept 2024 make from your local dealer M/s Koolwell Sales India, Chembur, Mumbai. I also purchased from same dealer another 1.5T daikin AC around 15 months back FTKM50UV16V.
I find the the latest model side-swing feature is missing and this change you never told as a difference in your...

From installation to performance, the entire process has been frustrating and disappointing.

First thing I noticed was the excessive noise as running two table fans simultaneously, the installation team was so bad and worst as the two young technicians who came, was clear they lacked experience and knowledge about the product, the room was like a barn post the process. The remote display is tiny and blurry, making it nearly...

I am writing to express my concern regarding a problem with the condenser coil of my Daikin air conditioner, which is covered under warranty. I purchased the unit on[protected], and it is model number Daikin 1.5 Ton 3 Star SplitAC with PM 2.5 Filter -White with serial number [protected],[protected].

I reported the issue with the condenser coil on[protected], and it has now been over 30 days without any effective resolution...

I am from Pune. My Daikin AC which was bought 15 months back is not functioning since 3 months. The same has been communicated to Daikin as well its service Partner Blue Ocean for more than 5-6 times. No service is being provided till now....

This is regarding 42674332. I bought 5 star Daikin split ac but ac not install from last four days.Your service center is providing very poor service in our area. This is just one call I am talking about but there are many others.

This is VERY URGENT and please get it done as soon as possible.

Here are the details of customer -
Name - Didar singh
Address - vill majri teh samana distt patiala br...

I am writing to file an anonymous complaint regarding the service and treatment I received from an air conditioning service provider. We recently purchased a new air conditioner, which began experiencing issues shortly after installation. We promptly registered a complaint with the service provider.

Initially, the service team contacted us and informed us that they required certain equipment to be sent for warranty application....

There is a fault in PCB and the company's engineer has visited by home and did the inspection. He confirmed that PCB is under warranty as my purchase date is June 2020. Another person from authorised dealer also confirmed that PCB has 5 year warranty, the dealer name is Shuksare and his contact no is [protected]. Now they are not replacing the PCB for no reason. It is more than 2 weeks that the AC is not repaired. Now the dealer is not responding too. Highly disappointed with such services of Daikin.

I haven't give the completion code .No one came to the spot to check the problem.But work completion SMS came within half an hour from the raised complaint

Called the tollfree number-26/04/2024 11:39am

Work completion code sent from daikin time: 26/04/2024 12pm

Work completed SMS without giving the completion code : 26/04/2024 12:30pm.Check the attached images....

I have purchased an AC in Jun 2020 wherein we were informed of 5 years warranty for PCB and compressor. Now when my PCB is faulty. Customer care is telling it will be chargeable and is out of warranty.

Model -FTKL50TC16V
Ser- 0093237.

Kindly look into it.

I have also escalated the matter through Twitter X however I am yet to hear proper reply from them.

Hi Team,

We have purchased the Daikin AC on 31st March 2024 from Reliance Smart Bazar, Location-Gaur City Mall, Greater Noida West .It got installed on 2nd April . It has not worked since that day. Also there is no booklet and Warranty card came with the AC . On asking the technician who came to installed it he said it is going to be there. When I checked AC boxes nothing was there and now I am doubtful whether they have given...

Sir/Mam
I have request Check service request Ticket number is 41421396 on 30-2-23. Tries almost all means to contact to Daikin- gave miscall, but did not call back and number of technician given by Daikin was wrong, invalid. As you know scorching heat, its very difficult to stay without Air conditioner, I would expect Daikin to be more respectful towards thier customer and contact us, plz send technician ASAP.
Kindly take this Ticket Request as Priority as resolve soon.
Kindly reply to this mail asap.
Best regards

Hi Team,

When we touched the Air conditioner Cooling fan got an electric shock. This is coming when we use the Air conditioner. Could you please check it once and do the needul.

Thanks,
Bhargava

The Daikin AC doesn't cool. Since the time I purchased the Daikin Split AC, every year I have consumed my time, energy, and money to get the issue fixed, but this AC has literally never worked.

Below is a brief history:
1) 05/05/18: AC Purchased

2) 13/09/18: No-cooling issue was raised.

3) 13/09/18: Gas Refilled. (Service Order# 2593. Rs00)

4) 24/06/19: No-cooling issue...

TICKET ID: ##26097499 ##26077725

Last year i complaint about the faulty PCB that come in AC and after lot of hazzles you replace another PCB.

Now again in 1 year and 3months the PCB is faulty again and your service team want us to pay again for new PCB. And you guys donot give any warranty on new PCB!!

HOW ARE YOU MAKING THIS AS BUSINESS IN INDIA TO LET CUSTOMERS REPLACE PCB EVERY YEAR AND DONOT GIVE ANY WARRANTY ON THEM TOO!!

THIS IS NOT GENUINE.

Hi,

I had purchased a Diakin split inverter ac Through Daikin authorised Dealer Pragya Metro Electronics, Loni SHahdra on 20th May 2020. Since its installation This AC giving problems every now and Then, In past I have raised several complaints, but this year since April 2023 This AC is cooling only for 2 days and then stopping.
I got it checked, got servicing done, got gas refilling done every time their technicians...

Pcb replacement time is 3-4 days.
Don't you think it's a harassment for consumers in this kind of weather.
Why spare parts are not availble early.The technicians seem least interested in the issue....

Complaint registered on 7th July
Your website is pathetically designed, service request providers state of service is not mentioned which creates a lot of confusion.

10th July (after 3days your service person comes for service)
He diagnosed the issue with inner unit PCB. Said it will come within a day.
I keep following for delivery, took 4 days to deliver a part from ghaziabad to Delhi.

14th...

It is to be brought to your notice that I had purchased 1.5 Ton NEW DAIKIN AC- FTKY50UV16V2+RKY50UV16V2 from LG LAMNATES, Shop : 2, Mangal Pandey Road Sadar Bazar, Lucknow UP on 18.06.2023 by paying cash. The said AC was installed at home by the technician by contacting the customer care after a day or two, but after the installation of the AC, its remote was not supporting at the same time, then it was informed by the technician that the remote was changed and made available to you. Will go or you can file a complaint on customer care.
After that, I contacted the customer care and lodged a complaint related to the remote, on which after two or four days the technician contacted me and came to my house and checked with another remote and found that the remote is not working or sporting. I requested the technician to give me the remote which you have brought with you until the new remote is made available to me but the technician refused to give the remote during conversation with his higher officials and I It was told that a new remote will be provided to you after a day or two, which till today date 01.07.2023 neither new remote was made available nor contacted. Two or three days ago I contacted the said technician Mo. No. [protected], then he was informed that the new remote will be made available to you only after it is available, which has not been made available till date.
Sir, if I had come to know that DAIKIN's service is so bad, I would never have bought DAIKIN's AC and in future I would not make the mistake of buying DAIKIN's AC, nor would I recommend anyone to buy DAIKIN's AC.