boAt Complaints & Reviews

Air buds no sound and Bluetooth connection

Hi Team,

I have Purchased boAt Aavante Bar 2000 160 W Bluetooth Soundbar from flipkart on 10/15/2020.

And I am facing issues (Sound Bar/Sub Woofer) not working properly.

I have raised complaints multiple time no response till now. I think have chosen the wrong product by trusting Brand (Boat). The service is really bad. I have raised ticket regarding Subwoofer not working. I didn't get the solution till now. Even Customer Support not connecting.

Here are my complaint tickets regarding this issue no update so far.
2825115
2617953

I want immediate resolution resolution. Please call me on my number [protected].

I am really disappointed with the service and product.

I ordered (ORDER NUMBER: #534701) this product from https://www.boat-lifestyle.com/ on 4th of July.But they are not delivering the product.Everyday there are just changing the delivery date without any transit update.When I am reaching them just getting a update like we have escalated the issue.But no outcome...Its very frustrating.I don't want the product any more because it will not solve anymore asking them to cancel and provide me the refund but they are not doing that as well.

I had received the replacement product of 235v2 headphone yesterday but the product's charge get exhaust quickly.

Pls resend the same with original product packaging.

I had a boat rockers 335 and it gets complaint and I claim warranty and I get it changed and within one month the new headset get the same complaint again

How cheap product you gaven to me one airpods is stucked in case while charging . Even i went to service center they did not solve my issue how can you give this type of product and services . Even you people are not replacing the product I have warranty card how can you do this . The market has boat company image is good but in reality how I am facing issue. Help me out I want my product if you people not solve this while I having warranty then I ll raise a complain on this company

This has been the worst customer care service I have experienced ever. It all started on 5th March-2021.
I tried to book Rockerz boat Bluetooth headphones on https://www.boat-lifestyle.com/ on 5th March 2021. At first, I did not make any profile, as I was in hurry, so I did it as a user guest. My money got deducted but my order was not placed. So I called up boat's customer care and I was told not to worry about the deduction, as it will be refunded within 7 days. And I should sign up first before I place an order. I did the same and it was successful.

It has been 5 months since(today it is 4-august-2021) and I still have not received any call leave aside refund of the amount. In those 5 months, I emailed them( at [protected]@boathelp.freshdesk.com and [protected]@imaginemarketindia.com) many times, and every time I got the only system-generated message( " Your request has been received and our team will get back to you). I also called up their customer care and provided them with the bank transaction details but it was no different story. They would say, " we have escalated your complaint to the concerned department, and our team will contact you soon".

Hello sir,
I bought boat stone 260 jassy blue (order no. #509008) and some technical error I returned it and it reached to your main center on 9 july after that I not get my refund till now. So please return my amount back. Please resolve my issue immediately

For purchase of boat rockerz earphone from their official website, make payment of 1199/- thru Paytm wallet on 13th May 2021 (payment Transaction ID # [protected]. Payment was deducted, but order not confirmed. Made many complaint over e-mail and toll free number, but the matter remained unresolved. Neither item delivered, not payment refunded.
I hv requested for refund but not got it upto 4th Augutst 2021

Sometimes My speaker does not work & bluetooth connection error... Few moments charging not connected....

Please provide replenishment

I have registered a complaint on 19 july
Last update was on 22 july
But i haven't received my product yet
It's been 12 days
Ticket no. 2863024

The speaker we bought just one and half month ago is not working . I don't know what's the problem but I hope you can help us.

This is to bring to your kind notice that I have purchased a boAt 2.1 SOUNDBAR SPEAKER SYSTEM (Model No. AAVANTE BAR 1500) on 18th May, 2021 from AMAZONE.IN . The system was installed on 19th May, 2021. And since then the total system is not working properly and it was informed several times but no one responded effectively on my complaint. I am sorry to say your service center attendant's behaviour is too rude.Which is not expectable and also not acceptable. In the running pandemic situation it is not possible for me to visit your place frequently for this mentioned purpose. At this juncture my heartiest request to you to replace the total systems without any further delay and as per my satisfactory level. Please do the needful by today positively.
Your kind cooperation in this regard will be solicited.
Please find the attachment for your ready reference.

Left side sound problem

Hey i contacted boat to download invoice since i missed my mobile i m not usung old number which is given ., so i request yu to provide otp vis gmail hence i can download easily my order id 319502

Boat Rockerz 235 red hendset product dubliceted Mila he muze

I purchased eardopes on 6.05.2021 from Flipkart . But it is not working not even connecting to my phone .
I just went to near by service centres ghaziabad, noida but they said stock is not available .

I was expecting high level of service from your company but now I am disappointed .
Expecting refund or replacement with high quality of pair of earbuds .

I registered my complaint and they took the product from me and It reached the service center.For further ticket status checking I don't know the ticket ID.What can I do??...

Terrible product. The size of both earbuds are different. Gives terrible pain the ear. Do not buy boat. Worst company. No returns available as well.

I want a different product.