boAt Complaints & Reviews

One side of Bluetooth headphone was not working properly, so i raised complaint product is picked on December 21, 2020, after tracking my shipment it shows reverse pickup received. Now 08 January 2021, its been 18 days still no update from boat. Nor received my replacement product. Customer care not responding for calls and mails. I have sent 4 reminders but bot reply from boat

Please help here i want my headphone as early as possible...
Ticket no. Is 80990

One side of my Boat Rockerz 370 red has been broken within 3 weeks of purchasing.I have been not used it so far.I handled it with atmost care.Warranty claim is rejected by the company.I requested them atleast to repair.But they not accepted.The company should be responsible for this.

Boat airdopes 171 had one side issue after one month o[censored]sage, so I made a complaint regarding replacement. Later I was assigned a ticket no of 1834058, then product was picked by them through XpressBees delivery on 3rd week of December 2020. But it was not updated in their complaint portal, still it shows product will be picked up soon. I can't resist this, so I e-mailed them about this issue. Then then replied by saying XpressBees had cancelled the request for pickup and I was asked to make a new complaint again.

With that said, I registered a complaint enclosing all the above issues, then received a same sort of reply stating that product will be picked up soon and I was assigned a new ticket no. of 1907581.

Am I a joke to them? I really can't understand what the heck wrong with them?

Do anyone faced similar kind of issues, if so how do you resolved it?

Hi i got a call from [protected] regarding cancelling my order boAt bassheads 103 black on 5th jan 2021. They told me like that the delivery is not available to my address -524310 so he cancelled my order. But Still i did not received any confirmation through mail or msg and also not received refund.

I bought this speaker, invoice dated on 25.10.2020 from Amazon site. Within a month it become complaint.I had registered a complaint in your customercare with TICKET NUMBER 1783253 on November 27, 2020 regarding the subwoofer, power failure issue.I got a message within 48 hr they will get back, nobody come's.When i contact the customer care number the said that within 72 hr will arrange the repaire, after a week nobody comes and not received any call from service centre. After this whenever i contact the customer care they are saying that my mobile number not registered, not have any proper reply from their side. Then i sent a complaint email. After 18 days, on 16.12.2020 a service person came and check the sub woofer, and said it's board is complaint, he collected warranty and invoice softcopy and sent to the company and informed us within 15 days it will get repaired. So far there is no response from their side now they are not picking the call. What i have to do ..now i lost my money, mentally distructed this, now my time also losing for drafting the mails and complaints, but no use at all. Please help us, please do the needful to get the sub woofer repaired or you please take back your product.

On 18th Dec I've registered a complaint about the charging issue in the boat authorization site. And my product (boat 650 red) reached their warehouse on 28th Dec after the service I've received the wrong product (boat 700 blac) on 31st Dec.

After I receives the wrong product immediatelty I contacted with their customer service executive person and mail also sent everyday untill 6th Jan 2021.

Mainly customer service executive person is hanged the phone call while explaining the above issue they are not responding totally

One side of wireless headphone was not working properly, so i raised complaint on 28 december 2020 and product is picked on 31 December 2020, after tracking my shipment it shows whhandover from[protected]:12:13. Now 06 January 2021, its been 5 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 85861
AWB no.[protected]
ADVERTISEMENT

I ordered a boat strom watch for boat offical website. The they not customer care not answering the call .I apply for refunding . so They not refunding after 27 days . plz as ASAP do .

I'he ordered boat wired headsets on boat life style website on Dec 20, till jan 5 i didn't get any update regarding the order and i have raised many mails and called to customer care many times, but they didn't respond to my mails and calls. I want to cancel my order but i am not unable to do it from my logged account (From where i'he purchased the order - boat lifestyle).in the cancel option area it is showing not delivered (Only text), maybe because of that i am not able to cancel the order. Please resolve this issue asap.

I had registered a complaint for my defected boat airdopes 631 product for replacement on 11 dec 2020 and it was picked up by delivery boy in 2 days and reached to service centre on 15 dec 2020 and on 18 dec 2020 on tracking id it was showing your product will dispatch in 5 days and today is 5 jan 2021 i.e around 20 days and product is not dispatch yet. Is this a new scam this company is doing.
I m going to file a complaint against this company in consumer court and even going to register an fir against this. I have every proof that of thr company that your customer support are saying it will dispatch in 2 days whenever i m calling them. I always record their calls. And even no reply of my mail.

My ticket no is 1827746. Pls give me updates on my mail as in 1 day.
Otherwise i have to file a FIR against the company in gujarat police and consumer forum with the proof.

Pls resolve this as soon boat

The ear cushions are not comfortable for my ear. My ears pain a lot whenever I wear it. Please do the helpful

Hi Team,

We placed an order on 26 Dec 2020 .i.e. for soundbar 1500 and Bluetooth earphones (ordered copy attached). But we didn't receive any update on the status of the order.
When we are trying to track the order it is only showing one message ("Your order is almost ready to be shipped. Sit back and relax, your trip to Nirvana will begin soon ") from the last 11 days.
This item has not been dispatched yet. It was mentioned in the website that order will be delivered in 3-5 business days but it has been 12 days now that order is still waiting for dispatch.
Also we have called multiple times to customer care of boAt but we did not receive any satisfactory and good response from customer care.
Please let us know the reason why the order has not been dispatched yet.
We ordered the item for the New Year celebration (1st Jan) but this is a really disappointing situation that we have not received yet.
Kindly help us in the fast delivery of our ordered products and also escalate this issue to the higher authority in boAt.

Order detail:
Order number: 133559
Order item: 1. Aavante Bar 1500 - Black
2. Rockerz 240 - Black
Bill Paid 7999/-

Thanks & Regards
Gaurav Kukreja

Airpodes not working during media playing except voice call. This is second time I have facing this issue.

Once company already resolved my same issue, but again I have facing same problem. It's very irritating... Please do something, so this problem resolve completely.

I ordered Rokerz 235 from boat official website and paid online payment of INR.934 Date.12.Dec.2020 Against order I'd 116037 but after 24 days no updates received from boat official,
I tried to contact customer service but no response. After seeing reviews on boat official website there are number of customer facing the same issue

I ordered boat storm black watch and I didn't get any refund amount till today my refund code is 69075

I registered a product and it reached your service center on 24th December.But till now the replacement product has not been dispatched.I got mail that the product dispatched.But with tracking number, I tracked and I saw that it had not been picked up by courier dut to shipment was not ready for pickup.

I was orderd an earphones on 20th dec 2020 but still i did not received any update from boat lifstyle.com . i cant cancel order also

I placed an order on jan 02.01.2021 and it’s been 4days but my order hasn’t been shipped. No response on customer care, Tickets. And whenever they reply on DM they assure that it will be dispatched in 7-10 days. This is being said since day 1 but no resolution has been provided. Please help me to get my order dispatched. Thanks!

Ordered boat rockerz 335 on 02.01.2021 .its almost 3 days still not dispatched yet .i have payed my money also...

I sent my boat earphones on 8 may 2020 for warranty claim for repairing, after 20-30 mails in this pandemic, i received my replacement on 21 june, but they sent me necklace in place of my boat earphones.
So then after 10 mails they sent mail on 2 july for sending a fresh earphones and then on 10 july it reached to my city hub and at evening the status is showing that product is returned to the merchant (Imagine marketing) back without reaching me.
Now company is not even attending calls and replying to mail. It's been 7 months but i haven't recieved my earphones.
Please help me get my earphones back please.
Ticket no-1079802