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boAt Complaints & Reviews

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Updated: Sep 24, 2024
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boAt reviews & complaints page 196

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V
vankadaru
from Bengaluru, Karnataka
Dec 4, 2020
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Boat -Headset,Airdopes service issue

Hello,

There are 2 complaints .

1. Ticket no 1647393:
Airdropes not working one month later it got delivered.
Ticket has been created on October 13th, , 2020. Picked by Boat team on Oct15, 2020.
Product has been delivered on Nov 22nd, 2020 with out any accessories.
Still waiting for them as no action from Boat team...

2. Ticket no : 63717. New Boat headset was purchased...
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G
gyanendra9713
from Powai, Maharashtra
Dec 4, 2020
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Replacement not issued during warranty

Address: Imagine Marketing Private Limited C-255, 2nd Floor, Guru Gobind Singh Industrial Estate, Next To Jay Coach, Off W.E.Highway, Goregaon (E), Mumbai - 400 063. India

Dear sir,
My product complain ticket no is 1438485 registered on 21st august-2020 during my warranty period and still my replacement not issued to till date.
after so many call in customer care and emails no positive response get from boat.
So please requested to you that resolve my issue screen shot of the same attached....
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Hlo.
With a heavy heart, I am writing my concern to you.

I am a customer of boat 103 blutooth headphones.

So, on 1st week of November, I issued a warranty.
And on November, you've received my warranty product .

Then you successfully recieved it on 18 November and issued a replacement and got an update that the product will be dispatched in 5 days. But till now (4 December) I've not...
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G
Gunda Ramalinga
from Powai, Maharashtra
Dec 3, 2020
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Company is not sending the spare parts . That required for my repair.

Address: 6-26, Kesavanagar, Dharmavaram, 515671
Website: Iimaginemarketing.freshdesk.com

I have registered a complaint on 27th Oct 2020 about boat aavante 1500 sound bar . The engineer visited my house and ordered new spares, yet today is 3rd of December 2020 the company is not spares to required for my repair....
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B
Bhavesh Borkar
from Powai, Maharashtra
Dec 2, 2020
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Replacement not received yet. It's been 2 months now

Dear team i m Bhavesh Borkar from Panvel. I bought boat rockerz 450 bluetooth headphones from Amazon which having 1 years warranty. After few months it has connectivity issues. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 2 month still i am waiting for my headphones They having only one customer service number and they are not answering any calls on that...
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S
Suparna Sreedhar
Dec 2, 2020
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171

I have bought the item online 1 month back and I used it only a few times... But I am not able to charge the airdope now... Indicator doesn't work and the ear buds are not getting on......
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A
Asthaa
from Powai, Maharashtra
Dec 2, 2020
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Wired earphones boat bassheads 242 lime

I have boat basheads 242 lime now it doesn't work and comes under warranty duration so i thought to register a complaint against it but now i am not able to do so as it shows the address of their centre and not proceeding further...plz do something asap...
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Address: 724 prem ganj sipri bazaar jhansi

Please help me My ticket no is 1778936...
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A
aswina
Dec 2, 2020
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Type C cable not sent back

Address: Taiparambill House, Pattanakad p.o, cherthala. 688 531

I registered a complaint for a slow charging issue under the ticket 1716152(name: Aswina Asokan) on Nov 4th. I wasn't sure whether the issue was with adapter or the cable.

I packed both the items in the same pack, the same one in which i got from flipkart. I was provided with a replacement and got a new adapter on Nov 28th but didn't get the Type C cable back. The replaced product (adapter) was shipped back to me even in the...
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G
Gdevgude
from Sangli, Maharashtra
Dec 1, 2020
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Repairing

My token no is 1163304 i had sent my boat wired earphones for warranty claim 6 month ago but i did not get any responds from boAt care. i have called so many time but not get any response....
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P
przz
Dec 1, 2020
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Refund not initiated

I have cancelled and returned the product but yet there is no response from boat team,

Neither they reply to emails nor attend calls

No one responds to This +91-[protected] number at all.

My ticket is 67445

Don’t neglect the customers this way, refund the amount immediately...
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N
Nishant Burman
Nov 30, 2020
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I'm complaining about boat 235v2 model.

Address: East college para, Raniganj-713347

Just after 3 months left side speaker isn't working. It defects and only one side is audible now, so i want a replacement....
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V
Venom666
from Powai, Maharashtra
Nov 30, 2020
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Delivery service

I bought boat stone 650 from the boat website on 27 Nov and it's been 3rd day but the order is yet to dispatch, there is no clue when the order will be delivered please provide information regarding delivery status
I'd :- 92742...
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M
mmansoor403
from Powai, Maharashtra
Nov 30, 2020
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No order update

My bluetooth earphone had distorted noise when i hear...So, I requested for replacement of my Boat Rockerzz 255F. Order was picked up by XPRESSBEES on 17th of oct, 2020 and delivered to the boat on 21st of october. But I did'nt get any update from them. Its already 1 and half months...Kindly pls resolve this case...
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A
ashu_2021
from Powai, Maharashtra
Nov 29, 2020
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Boat is taking me for replaced product Boat stone 200 Bluetooth speaker

Website: www.boat-lifestyle.com

It has been 87 days since boat promised that my replaced product (due to defect under warranty period ) was dispatched for the first time. They did so 2 times by Delhivery and 1 time by Expressbee.
Surprisingly in all the cases I never received a single call or text regarding my delivery or why it's not getting delivered. and in latest dispatch the tracking Id they have sent me was invalid.
It seems clear that they are making...
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V
from Powai, Maharashtra
Nov 29, 2020
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Replacement product didn't get today please check

My ticket I'd is 1728055 my replacement product didn't get till today.
They said November 12 with in 5 days we will dispatch but till now not dispatched and no updates from your customer support teams didn't give me reply
Pls kindly dispatch my replacement product as soon as possible....
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N
Nitin 3B
from Powai, Maharashtra
Nov 28, 2020
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Not got my Airdopes after Paying the amount

Address: A-21 Keshav Vihar, State Hanger Road jaipur 302017

I have ordered Airdopes 131 from the official Boat website and I got damaged airdopes, than I requested for exchange the item, damaged airdopes already picked up from my place but haven't get new airdopes, It's been more than 3 weeks . I tried to call the customer support lots of times but no response from them. Pls have a look into this pls.
I'm attaching the screenshot below, I have only these proofs. I tried to get invoice to raised...
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R
Rakhibulla Shaik
Nov 28, 2020
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Boat Avanti warranty not accepted

Address: Mumbai

Hi,

I am using Boat Avanti Sound bar 2000 which gave the woofer problem within warranty period and I have also logged the complainant 1664633 within warranty period. Service engineer visited twice and informed they will replace the motherboard. But now they are saying it is not under warranty. Called customer care several times but no proper response. It is been 40 days without resolution.
Very much disappointed with...
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K
Kaviendra
from Powai, Maharashtra
Nov 28, 2020
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Boult Audio BassBuds Oak Pure

Address: Rampuri Shabd Pratap ashram

Lift sight earphone not working properly
Sometimes they have lost of connect...
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S
Shivani Barge
Nov 26, 2020
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Waiting for my replacement product

Address: Sangamner, Maharashtra
Website: Boat

Boat 103 bluetooth heatset

One side of the headset is not working. So i registered for replacement and the send it to service centre . Still now i didnt get it back and no updates about replacement of my headset. Kindly check it and give back my headset.
Ticket No -1728055...
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