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Updated: Mar 2, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 196

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T
Tanya Guna
from Delhi, Delhi
Dec 25, 2020
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Do i have to complain at every step till i get the delivery? First the order didn't dispatch for so many days, now that it dispatched it's not going beyond Delhi.
Not recommending official site to anyone
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    V
    Vishal Vajpayee
    Dec 25, 2020
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    Address: 004, daffodils heights ,Shahberi local market, Greater noida west 201009

    Suddenly my earphone stop working without having a single damage. . Pls check it ASAP
    boAt customer support has been notified about the posted complaint.
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      T
      Tanya Guna
      from Delhi, Delhi
      Dec 24, 2020
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      I ordered the above mentioned 2 days ago and it's still not dispatched. How many days should one wait
      boAt customer support has been notified about the posted complaint.
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        Q
        Qureshi umair
        from Mumbai, Maharashtra
        Dec 24, 2020
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        I had order boat airdopes 402 on 15 November from official boat website but after somedays I made a return request. They return my product after two days but it has been a month now but they haven't return my money back whenever I tried to call boat customer care it always shows busy please help me to get my money back.
        boAt customer support has been notified about the posted complaint.
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        Boat cancelled my order but not refund my money
        Reply
        I m book boat air pods but order not placed and my money detect my account and not refund my payment boat app my payment detecet before 10 day pls refund my paymnt i requst
        Reply
        I haven't received my refund till now. The CUSTOMER care support team doesn't know a ### on how to handle the CUSTOMERs. Till now they haven't responded back to the tickets that I have raised. Every time they mention they will get back to me within 48 hours and nothing happens. I want my money back asap.
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          K
          Krishna Vardhan Reddy
          Dec 23, 2020
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          Purchased Boat Storm watch and Returned it 2 weeks back and it is reached their Warehouse by 17/12/2020, but I didn’t get any refund and didn’t get any information regarding it.
          Kindly do the needful
          boAt customer support has been notified about the posted complaint.
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          Same issue with me . My watched reached on 1 dec still not recieved have you received it now ?
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            I
            Indru0902
            Dec 23, 2020
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            Address: Plot no.35, Sindhunagari, Gajanan Maharaj Nagar, kolhapur

            Customer name: Indrajit Ashok Shinde
            Product name: Boat storm watch
            Order id: 81079
            Order date: 10th Nov 2020
            Cancel order date: 12th Nov 2020
            Amount: 2499 ₹
            boAt customer support has been notified about the posted complaint.
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              R
              Radical Gamer
              from Delhi, Delhi
              Dec 23, 2020
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              Website: www.boat-lifestyle.com

              I ordered boat 370 on 21st december it has been 2 days but no info update on my order, this is the first time i have ordered something and have not got any email regarding my order, i paid the money online too and if i dont get my product in the next 3 days i will cancel my order and order from amazon instead.
              boAt customer support has been notified about the posted complaint.
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              Please reply as soon as possible and help me please as soon as you can.
              thanks
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                A
                Akash margane
                from Delhi, Delhi
                Dec 23, 2020
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                Address: Hadapsar Croma

                I have purchase 3 months ago boat wireless Bluetooth but now Bluetooth is not working
                boAt customer support has been notified about the posted complaint.
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                  C
                  Chandan Khaoash
                  Dec 22, 2020
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                  Address: Boat
                  Website: Boat

                  Hi team,
                  I have bought Boat Rockerz 255 Pro earphone 3 months back, now the right side is not working. Please help me to resolve this.
                  boAt customer support has been notified about the posted complaint.
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                    K
                    Kiranubhe
                    from Delhi, Delhi
                    Dec 22, 2020
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                    Address: Pune 611061
                    Website: [email protected]

                    The order was placed within 20 days but no order has been received yet
                    boAt customer support has been notified about the posted complaint.
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                      S
                      Shubhjeet Gill
                      from Delhi, Delhi
                      Dec 22, 2020
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                      Address: Delhi
                      Website: www.boAt-lifrstyle.com

                      I have ordered boAt airdopes 441 on 13th of dec20. And it was expected to be delivered on 23rd dec. but still it has not been despatched, i have already tried to contact customer through mail and customer care number but they are not replying on mail and thay always kept my call on que.
                      Kindly help.
                      Shubhjeet
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Sai Online
                        Dec 22, 2020
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                        I ordered earphones from boat official site but is not dispatched yet its been 3 days and whwn i am contacting them they are not resdy to pick the call
                        boAt customer support has been notified about the posted complaint.
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                          A
                          ATK Videos
                          from Delhi, Delhi
                          Dec 22, 2020
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                          Website: Boat lifestyle

                          More than 11 days no updates
                          boAt customer support has been notified about the posted complaint.
                          Dec 22, 2020
                          Updated by ATK Videos                           Place on 9 December 2020, Now 21 December 2020 11.40PM
                          No any updates tired of waiting... 😥😞
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                          Frustrated Annoying still Not Yet Despatch
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                            Y
                            Yogeeraj Gawale
                            Dec 21, 2020
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                            Address: Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-110093

                            I ordered boat rockerz 265v2 and boat rockerz 450 along with the free item boat progear b20 on 12 December 2020. My order got split in two 1st part(boat 265v2 + Progear) and 2nd part(boat 450). The 1st part never got dispatched and the 2nd part which was dispatched got "lost". I tried calling their customer support but failed to reach them as every time I called I was left in a queue and never reached them. I want to cancel the product now and get the refund but there is no option to cancel on their website. I tried messaging them on Instagram but the person always says "We have escalated your complaint and you will get a resolution " which never happened. please help me getting my money back
                            boAt customer support has been notified about the posted complaint.
                            Dec 21, 2020
                            Updated by Yogeeraj Gawale                             Also when I mailed the delivery company chosen by boat i.e. Xpressbees with my tracking id provided by boat they say "We regret to inform you that, the said shipment is not traceable in our network. We would request you please contact your respective client for further assistance". It makes me think did boat even tried to deliver my product or did it made a fake delivery status.

                            Dec 21, 2020
                            Updated by Yogeeraj Gawale                             Order ID: 114949
                            Dec 25, 2020
                            Updated by Yogeeraj Gawale                             They have not given me any refund yet
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                              S
                              shivam1024
                              Dec 21, 2020
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                              I've ordered boat bassheads on 19th december and order didn't even shipped yet nor they given me any expected date for delivery
                              order id :124432
                              boAt customer support has been notified about the posted complaint.
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                                H
                                Harsh Chandekar
                                Dec 20, 2020
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                                I placed order on 13 december.
                                It's been a week and I brought 5 products from boat, they said it will be delivered in 3 packages .
                                i received 2 packages but there is no update for the 2nd package till now.
                                not even 1 movement in 7 days .
                                Also i wanted to know that return policy is 15 days after receiving the item or 15 days after placing the order.
                                I am very unsatisfied with this .
                                please help me out.
                                here is attached order id bill and order
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  Sonu Waghmare
                                  Dec 20, 2020
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                                  Resolved

                                  I did not receive tracking code or any information about my order from boat.
                                  I ordered boat bassheads 172 on 17 December but till now on 20 December no reply or even a message from boat.
                                  Dec 22, 2020
                                  Complaint marked as Resolved 
                                  They placed my order yesterday on 21 December.today 22 dec my order is now out for pickup at bhiwandi then they will ship my order.estimated delivery date is 27 December.thank you very much for your help consumercomplaints team You solved my problem in only 1 day
                                  boAt customer support has been notified about the posted complaint.
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                                    G
                                    Geetavi
                                    from Delhi, Delhi
                                    Dec 18, 2020
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                                    I have ordered boat bass heads 100 earphones on 15.12.2020. Till date my order is undelivered. Its about 4 days to complete. I want to know the status of my order otherwise i will cancel this order and return my money
                                    boAt customer support has been notified about the posted complaint.
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                                      I
                                      Indu goswami
                                      from Delhi, Delhi
                                      Dec 18, 2020
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                                      Through the medium of this mail I have concern regarding the refund.I didn't get my money yet.Please refund my money as soon as possible.Here I am sharing the invoice and pick slip. Check it carefully and share me status of my refund.Boat gives the pathetic service . I connect to Boat site multiple times regarding to check my status of refund...But unable to connect .Very bad service ...seriously ...fed up...

                                      Thanks & Regards
                                      boAt customer support has been notified about the posted complaint.
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                                        P
                                        pradeepsekar
                                        Dec 18, 2020
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                                        I ordered the product on 6 Nov 2020
                                        Delivered on 9 Nov 2020
                                        Returned on 12 Nov 2020
                                        Delivered to your warehouse bhiwandi on 18th Nov 2020,
                                        Refund not yet processed. i raised many complaints regarding refund. It's Over a month now still I am being told have patience it will be done very soon
                                        new ticket number issued on 13th December 2020
                                        is 1832859.
                                        Order no 74894
                                        Ticket No 1794802
                                        boAt customer support has been notified about the posted complaint.
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