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Updated: Dec 3, 2025
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boAt reviews & complaints page 199

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B
Beingakram
Nov 25, 2020
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Address: BoAt Head Office Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India

Hi team

I have purchased the boat aavante bar 1550 sound bar on 18/06/2020 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone is always showing busy and in week days they are saying we are closed. Now it's already 15 days over. I have submitted the 2 ticket till now but when i try to track in the https://support.boat-lifestyle.com/ it is always showing invalid tickets.

1740553

1776001

Could please take intimidate action on imaginemarketingindia.com?

They people cheating with the customer I need a replacement or they should repair it at least I have 7 months warranty left
boAt customer support has been notified about the posted complaint.
Nov 27, 2020
Updated by Beingakram Please respond or else I will go to consumer court
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    S
    Sitzen Reach
    Nov 24, 2020
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    I bought my produt from boat there is a issue in my device its speaker i cant swictch off my device and connectivity issue but the company is not not respondsing properly.
    +1 photos
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      S
      Shaju kavi
      Nov 24, 2020
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      Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India

      I bought a avanta bar 2000 1 YEAR WARRENTY, .

      it is not working after 1 month, ...

      i raised the complaint 2 months back still i did not get any resolution from BOAT, ...

      WHEN I CALL TO CUSTOMER CARE, ...THEY ARE HAVING ONLY ONE WORD, ...( WITH IN 24 HRS OR 48 HRS) WILL BE RECTIFIED, ...

      BUT STILL NO RESPONSE FROM THEIR END.

      REALLY WORLD NO.1 WORST CUSTOMER SERVICE, ...

      PEOPLE WANT TO BE AWARE OF THIS KIND COMPANY, ..
      boAt customer support has been notified about the posted complaint.
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        V
        Vishu Dhankher
        Nov 23, 2020
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        Sir/mam I claimed warranty on my boat earphones on 12 June 2020 and till today(23/11/2020) I had not recieved my product back.Whenever I calls to there service center it shows busy.Please help me out.
        +1 photos
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          S
          Sivanesh v
          Nov 23, 2020
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          Address: 42,thiyagi kumaran street, thaneer panthal, peelamedu, coimbatore - 641004

          Its been 25days but i still didn't get my airdopes. Where is my airdopes?
          boAt customer support has been notified about the posted complaint.
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            S
            Sajin Rajeev
            Nov 23, 2020
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            Resolved

            I have sent two of my headsets, both not one side working, for warranty on october 30 and on november 9, my replacement product has issued and till now it didnt show any update..Please take the necessary steps asap.

            My ticket Numbers are: 1702895, 1702812
            +1 photos
            Dec 11, 2020
            Complaint marked as Resolved 
            Anyway I know boat was going to look into my replacement..I got over excited and post a complaint here after one day my product shipped and in 5 days I got my product to kollam, kerala from Thane, Mumbai..No spectacular delay in other delhivery offices..
            boAt customer support has been notified about the posted complaint.
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              M
              mayuri11p
              Nov 23, 2020
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              Address: 404 Navkhar(ranjankhar dawali) At-Navkhar(rangnkhar dawli), post-saral ALIBAG, MAHARASHTRA 402209 India

              I claimed warrenty on 05-Nov-2020 for boat bassheads 100 black my ticket number is 1719789. I sended my product to them but still(today 23-Nov-2020) I didn't get my product yet I tried to call them but they not picking my call so I am tracking my ticket
              boAt customer support has been notified about the posted complaint.
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                D
                d k sharma SHARMA
                from Guna, Madhya Pradesh
                Nov 22, 2020
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                Address: New city colony, Guna
                Website: Boatlifestyle.com

                Mere dwara boat-lifestyle.com se boat airdopes 402 ka order Diya Gaya .order karne ki tarikh 6 October 2020. mujhe Khali packet prapt hua tatha meri samasya ka koi bhi samadhan boat company dwara nahin kiya Gaya. jise imagine marketing India ke naam se Jana jata hai. mere dwara online 1299/- rupaye ka payment Kiya Gaya.Mera aapse nivedan hai ki mujhe apne dwara jama ki Gai Rashi ka refund prapt Ho dhanyvad.
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                  P
                  PYatish Sriram
                  Nov 22, 2020
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                  I gave boat 311v2 red left earpiece for replacement and I got black 311v2 different product as a replacement, how can I pair with my working red right earpiece
                  boAt customer support has been notified about the posted complaint.
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                    V
                    Vdj Dinesh
                    Nov 21, 2020
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                    Hi Team,

                    This is to bring into your notice that Boat branding imagine services are really treating customer unprofessionaly. There is no point of contact to reach them and finally when I got a call through social media, they just kept telling we don't have your complaint while my product is already taken back by their partner courier services Xpressbee.
                    Now at this neither do I have my product not do I have my money back.they have made their post sales services so complicated that it seems they don't want to provide refund after the product once sold.
                    I would like you to take an action against them and also keep me informed on the same.
                    Thanks
                    DINESH
                    #[protected]
                    boAt customer support has been notified about the posted complaint.
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                      S
                      Sri007t
                      Nov 21, 2020
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                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra – 400063

                      The issue that I have experienced was: i was order my Bluetooth 431 boat air-pod on 18th august.. i received my order on 26 august..initially there were no problem on my product.. after 15 days one side headphone not working properly. afterwards, i file my complaint in boat website on 5th October. they didn't gave proper response to me.after a longtime (two months after) they send me a replacement product on nov 13th. but that product was totally duplicate they are not working properly

                      It occurred on: 13/11/2020

                      i am trusting you more than a seller..i was completely disappointed.. this was the first i am facing these consequences. i attach the full details. please help me as soon as possible

                      I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
                      +3 photos
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                        J
                        Joevin
                        Nov 21, 2020
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                        Address: Mumbai

                        I had sent my boat bassheads 225 (ticket number 1374881 ) for warranty replacement almost 3 months ago . Its warranty was approved and i recieved a notification from you stating that a new product has been dispatched . But I didnt get product . I then contacted the courier partner to which they responded by telling me that my product has been returned to imagine marketing . It was returned because at that time my address was in containment zone.I then contacted ur executive through the customer service number and they said they have forwarded my compliant no for review. I have contacted the customer service number several times, but they have said that they forwarded my ticket number to a certain team. But till now no action has been taken and i havent recieved the product.
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                          R
                          Ramesh N Appana
                          Nov 21, 2020
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                          I ought to receive a replacement product from Image marketing through Xpressbees. The product is showing "in transit" for quite some time and was struck in "Xpressbees Visakhapatnam hub". I have contacted Xpressbees customer care service thrice but they won't care. So I personally visited the hub to know the whereabouts of the product but they have no clue where the package was. They were saying that the package might have lost or got damaged and they don't know where it is now.Boat complaint number is 1659907 and the shipment Id is :[protected]
                          Please look into this matter.
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                            P
                            Pirveen
                            Nov 19, 2020
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                            Address: Maharastra

                            Boat airdopes 402 bluetooth heatset

                            One side of the headset is not working. So i registered for replacement and the send it to service centre on 27 oct 2020. It seems to be out of delivery on 05 oct 2020 at maharastra. But still now i didnt get back my product. Kindly check it and give back my headset.

                            Please help me to get back my headset with charging box as earlier.

                            My ticket no : 1689994
                            +1 photos
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                            Not working left ear-buds
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                            Not working left ear-buds
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                            Both the buds are not working I want replacement on defective product
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                              Pirveen
                              Nov 19, 2020
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                              Address: Maharastra

                              Boat airdopes 402 bluetooth heatset

                              One side of the headset is not working. So i registered for replacement and the send it to service centre on 27 oct 2020. Still now i didnt get it back and no updates about replacement of my headset. Kindly check it and give back my headset with charging box as soon as possible.

                              My ticket no : 1689994
                              +1 photos
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                                K
                                Knowledge Bangla World
                                Nov 19, 2020
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                                This earphone problem is, the Bluetooth connection. Call connection problem..
                                The incident date is 15 October 2020.
                                I exchange this product, I hope boat company help me.. Thank you.
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                                  B
                                  bhishaji wadayekar
                                  Nov 19, 2020
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                                  Address: Kudal..
                                  Website: Kudal..lakshimi wadi

                                  Boat speaker are not working after few day...
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                                  Start button not working
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                                    K
                                    Krishna Vardhan Reddy
                                    Nov 18, 2020
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                                    Ordered Boat Storm Watch a week back, but no information about that watch till now.

                                    Order id: #81240
                                    +1 photos
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                                      S
                                      Sachinkumarmtr
                                      from Powai, Maharashtra
                                      Nov 18, 2020
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                                      Boat stone grande Bluetooth speaker not working . No response from boat costumer care
                                      boAt customer support has been notified about the posted complaint.
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                                        A
                                        AmeyR
                                        Nov 18, 2020
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                                        Address: bangalore

                                        I had bought boat rockerz 235V on 26th June 2020 it is a Bluetooth neckband type earphone. it stopped working after 3 months in October and this product has a 1 year warranty, and Since the incident I have registered my complaint in the Boat website three times, they schedule the pick up but the no one comes to pick the product and i receive massage saying consignee was not available i didn't even get any phone call from the pick up person. This is such a waste brand to buy product from.
                                        below I have disclosed the ticket numbers of my complaint in there official website.
                                        a. 1728334
                                        b. 1700521
                                        c. 1673782
                                        +1 photos
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