boAt Complaints & Reviews

Despite repeated attempts the company is not fulfilling it's warranty conditions of responding for a service call for a faulty wireless Bluetooth Headphone by not generating any valid ticket number for the complaint already launched in their service portal
http://support.boat-lifestyle.com

On the contrary the company is gone to a hiding mode and tries to confuse the warranty claimers like me, by sending the contract...

Hi my ticket number is 70345 and order ID is 87874 and u guys have taken my product and still not received refund . u guys don't even respond to my mails and the your customer service number is trash . Im a social media influencer . I just want to say everyone and make everyone aware of this BoAt products and customer service to not loose there money like me. this is the worse customer service I have received.you guys took the product and after that I haven't even got a single update on my product.

Ordered boat rockerz 355 bluetooth headset but not received products r refund my money back, waiting for update delivery related but no in boat rockerz app, app saying your order I'd is incorrect please help

I ordered boat airdopes from their site but they have not shipped the product even after 40 hours. I am in dire need of the product. So, it would be really kind of you, if you help to resolve this problem.

(I am enclosing the details of the purchase but due to security reasons I not providing the shipping address)

Dear boat team
This is to infom you that I have purchased an item of boat grenade speaker 5w . It is not charging and also not working properly.
Item detail:
boat
Model no. Stone grenade speaker 5w
It's invoice attach with it.
Please solve it on urgent basis.

Charandrashekhar anuragi
[protected]
Ferozpur,
Punjab-200015

I had purchased watch storm from boat with order id 80667

i had returned it but no refund is provided and they shipped back the product to their warehouse they

Hey Boathead I am Aniket Sonawane my product name is Boat Airdopes 441 Spirit Lime [ colour ] .
So, my reason to mail you or to reply you after the product is being delivered to me is, you received my Replacement Request you Replaced my product also it is so good for me but the product you have given to me is in Red colour You Totally Replaced my Airdopes and the main thing is you Replaced that colour is good one but you have not given me the Accessories of that Red colour Product Why? In my ear default size earbud is not fitting well so what should I do now the Product case is in Red colour and the previous one product which I have is in Spirit Lime colour and I have the Accessories also But the colour of the product is changed. Imagine the way you treat your coustemer . Now I can't use that default size earbud it comes out from my 👂 Ears . I Want The New Product Now With New Case and followed by product Box Or send me new product or full Accessories of the product which you have replaced means Red Colour Product . Or Send me new Product Because You already have wasted my 10 days now I will not give my product first Replacement First You send me the Replacement product Then when I will get my new Product I will give your previous one product to the delivery man . Solve this issue in 2 days Please . It's 1st time I have seen such type of misplacing from you Boathead . Don't do like this I am your fan Boat the whole music item in my home is of boat . So don't do like this with us Boat ❤️ otherwise our trust from you will we removed. I am sending some photos below of your new Product for crosscheking my above request.

#TICKET NO= 1803822

PLEASE GIVE ME JUSTICE.

Your delivery company is providing fake update on delivering replacement order on your product . I am harassed by their behaviour . I have expected my order on 7 th Dec 2020 but till now I have not received it.

I have handover to the courier on 28th November and I got message that your replaced item will be dispatched in 5days but there is no update till now my ticket no is 1783220

Sir i submitted my boat stone granate on 30 nov 2020 and they told me that they will call me withing 4 to 7 days and now when i did not receive cal from their side i call them and they said that it is still not in stock nd i have to wait for next weak.
This is not the customer satisfication.
Firstly your product stop working withing 10 dqys if purchased and now customer wait for 20 days for getting his product back.
I send you showroom address please do needful
BT- Bhagwati Telecom
Shop no . LG-3 sector 12, hotel devi palace, opp raj cinema, gurgaon, haryana -122001
Mobile no of showroom [protected]/[protected]

Sir/Madam,
I order two items in boAt site. Order ID: 98680-1 and the AWB no. :[protected]. I received a mail and message on 06/12/2020 that "My order has successfully delivered". But I didn't recieved any order and didn't received the call from the delivery agent too. I tried to contact shiprocket who are monitoring the orders (ticket number: 1730070), but no solution reached so far and they themselves closed the ticket. I tried the customer care number provided by Boat (but call not getting connected in working hours). There is no forum given by the seller to redress the issues of the customer.

So I kindly request you to solve my issue and take necessary action against the responsible persons for not repeating the same to other public in future.

Thanks and positively expecting a positive reply from your end.

Regards,
J.K. Aravind,
Central Geological Service,
Geological Survey of India (Camp office),
Maisamgaon,
Baithalangso-782450.
Assam.
Mobile: [protected] & [protected]
email: [protected]@gmail.com

I have purchase boat Stone Granite 5w Bluetooth speaker on 30th october. Mine on/off button is not working, I took the same to your fort branch service station for repair twice in last 15 days, your technician said part are not available and will inform me after availability. I requested him to keep the same and inform me after repair, he refuse for same also. I also complained the same via email but no response.

Request you to solve my query and help with repair. This was not expected from branded company after sales.

I have ordered a boat rockerz 255 pro on 19th November 2020
The delivery was said to be arriving on 27th November.
But today is 9th December and I haven't received the product.
The delivery date keeps changing everyday but there is no progress in the delivery.

I have not yet received any information regarding the shipping of my order. I am concerned whether my order is still in place or not as I have not received any refund or delivery confirmation from yourselves. On the website it says the item is placed but it has been many days since the order and the item is still not delivered.

You are requested to please provide me with the tracking details of my shipment ASAP.

I have sent a product for replacement as its right side earphone was not working.It was covered under warrant. It has been 6 months but till now I have not received my product. Now they have also stopped replying to my emails. My ticked id is -1164424

My boat headset was not working .so, I claimed my warranty and they took the product on 30th december 2020 .On 7th
december I checked my ticket status and it was mentioned that the replaced product dispatched to the customer. But still now I didn't get the AWB number for my product number.I called the customer service number many times but they didn't take my calls.please look into the matter fast.

Boat bloothearphone voice break

महोदय,
वरील वीषयाच्या अनुषंगाने आपणास कळविण्यात येते की, मी ब्लूटूथ स्पीकर दिनांक 18.9.2020 ला फलीपकार्ट हया ऑनलाईन वेबसाईटवरून विकत घेतला आहे. परंतू ब्लूटूथ स्पीकरची ऑन/ऑफ बटन काम करीत नाही. करीता ब्लूटूथ स्पीकर दुरूस्त करण्याकरीता बोट कंपनीचे सर्वीस सेटर F1 Info Solution, FS – 019, 1st Floor, Keshav Imperial, Malviya Road, Near Shani Mandir, Sitabuldi, Nagpur, Maharashtra, Pin: 440012 येथे सूरूवातीला गेलो असता त्यांनी मला सांगीतले की ब्लूटूथ स्पीकर दुरस्त करून मिळणार नाही तर ते रीपलेस करून मीळेल, सध्या ते आमच्याकडे उपलब्ध नाही तरी तुम्हाला आम्ही फोन करू अथवा तुम्ही 5 दिवसांनी या ब्लूटूथ स्पीकर उपलब्ध झाल्यावर तुम्हाला रीपलेस करून मीळेल अशाप्रकारे मी मागील 1 महीण्यापासून जात आहे, परंतू अजूनपर्यंत त्यांनी रीपलेस करून दिलेले नाही.
करीता आपणास विनंती आहे की, तुम्ही आपले प्रतीनीधी मार्फत स्पीकर दुरस्त अथवा रीपलेस करून देण्याची कृपा करावी. सोबत इनव्हाईसची कॉपी जोडण्यात आलेली आहे.
वरील सर्वीस सेंटरच्या कर्मचा-यांची वर्तणूक चांगली नाही, वेळेवर उपलब्ध राहत नाही तसेच कस्टमरला विनाकारण त्रास देतात आणि एकंदरीत सर्वीस सेंटरची सर्वीस चांगली नाही. अशाप्रकारे बोट कंपनीची बदनामी होते. करीता आपणास विनंती आहे वरील सर्वीस सेंटरची सेवा तात्काळ बंद करण्याची कृपा करावी.
धन्यवाद !
model no. stone grenade, 5w

Where is my order, what the hell ### app, where is my order, order id is 103985

Before 9 days my order is not delivered and not get any updates