boAt Complaints & Reviews

Its been two days now, but the order is not yet dispatched. Please do the needful
Appreciate your quick action on this.

Thanks!

Blutooth is not working before i face this problem wile connecting it but now the voice is coming cracking voice since on 9.4.23. I bought from amazon[protected]

Boat airdops 131 pro one side not working so I claim warranty so he pick up my product but not return deliver me, the delivery person not contact me on my mobile

On April 4 I Make Payment Of Rs 378 To An Ad Of Boat Company product Saw On Instagram And Till Now As On April 9, They Are Not Responding And I feel They Have Done Fraud with Me
email address from I received order Confirmation- soundbar.[protected]@gmail.com

Recently I purchased Boat earbuds from Myntra.
Now i facing problem with one bud sometime its work or sometime not Kindly replace it or repair it ASAP !

I have bought a boat storm call watch from flipkart. But after some days the display is not working properly. So, that's why i have send application to boat about warranty claim.
When the boat courier partner pick up the product the product does not have any physical damage. But after some days i have receive the message that the claim request is cancelled due to physical damage but my watch does not have physical damage when he was picked up.

I paid the money but for some reason my order has not been confirmed yet kinda scared what to do .

On 6th April I placed an order for boat airdopes 141 and the amount was deducted from my account but the order is not placed. I don't want to order it now but please initiate the refund immediately. The amount was Rs 1284, which is a huge amount. Taking so long to refund for the order that is not placed at all is not acceptable. I am really disappointed and please do the needful as soon as possible.
Thankyou.

Hi, I bought this boat rockerz 235 v2 wireless neckband from flipkart About 6-7 months ago. Everything was fine but recently it started to not working on the mic and sometimes right ear. So I claimed my warranty card and raised tickets on the official website and within two days they pick up my product. *Remember there was no damages outside. But after 3-4 days later they are letting me know through WhatsApp and email that my pv claim has been rejected due to "damaged" product (negligible). I will add the pic of "damaged" part. I want replacement ASAP. PLEASE HELP ME.

Recently having problem with one buds sometime not charging or not working properly kindly check it or replace it ASAP!

My product stopped working after only 6 months and was within warranty, claiming the warranty took a month and a half and then when the replacement product was delivered it turned out to be an empty torn box. Seeing the box, i recorded the opening process as the side tape was still intact but it was open from above. I made a new complaint about recieving empty box to which they asked me to submit video evidence which i did the next day. Then it took another 2 weeks for them to check the email and i had to call every two days because they kept postponing it by 2 days everytime I called. Then instead of a technical team, the customer care lady just puts me on hold after the 2 weeks had passed and checks the video evidence herself and claims it to be fake and denying my product which was already supposed to be a replaced warranty product. Talks very rudely and shouting back, cutting me mid sentence to get her robotic answers off their sheet in.
Very bad customer experience and would not recommend anyone else to buy products from this company with such garbage customer care team.

I purchased a bluetooth headphone on last year and few days ago It automatically stopped working and my product is in my warranty period.
Now Boat company reject my warranty complaint by saying that the product is damaged but My product was not damaged.

I claimed a warranty for my product which was 20 days old due to malfunction . The delivery partner while receiving looked thoroughly the product in and out before receiving, when the product reached the service centre they are claiming it to be damaged and not just scratch but in two pieces.
There was not a single scratch from my end and how can it break in two pieces being in a box. I have submitted it in the same box they've sent it. With most protection.

I've been scammed. I really need help with this . Though the product price for others may be very less but for me it is too much .

One side of earphone not working after 10 days of purchase

I had purchased boAt airdopes 131 on September 2022. And I was facing connectivity issue and mic problem so I wanted a replacement because it was under my warranty period. Now they are telling me that the product is damaged. According to them the pogo pin is damaged, but the pogo pin was like that only from the date of delivery. I thought it was a part of the design that’s why didn’t return it and it was going well for 6 months. Now I’m facing connectivity, low sound, and mic issues. That pin was like that only from the beginning and now they are telling me there will be no replacement. Kindly look into this issue. I have used so many boAt products before but never faced something like this before. It is simply not valid. Kindly look into this matter.

Order id-4258034EX1, compliant id[protected]

I had purchased boat wave lynk voice active black watch through boat website on dated 21.02.2023 and received on 25.02.2023 but watch was not connecting properly so i had lodged complaint through customer care and customer care executive said that no problem, we will replace watch and after that connectivity issue persist then we will issue your refund because connectivity issue is a big issue but after replacement same watch had received from your side with same connectivity issue. I have again lodged complaints many times but nobody is responding on refund after many complaints and when I call boat customer care they still say we can’t do anything, I am totally frustrated with the boat and their response.

Now I want to know if the connectivity issue in watch from starting then why i will wait for replacement again n again. I don't have time or money to waste.

So now I request you to issue a refund as soon as possible and collect your worst item.

I raised so many times no action taken 5 months completed. please proceed legal action on boAt.

This boat.lifratyle Website Order To Airbuds 131 Boats the Delivery in 20arch And This Package seen This To Airbuds Duplicated Is No Working and Not Charger pin attached
Then After Complain but 24 to 48 hrs Respond me..but No Respond.

I had mic and connectivity issues in the Silver NIRVANAA 751 i brought from boat official website. I proceeded to claim warranty and gave the product to delivery partner and now after few days they mailed me that my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery partner for warranty process shipment. I need a replacement for the product. I don't want the damaged product as return ( which may be damaged during the process of shipment or service fulfilment centre ) . Please i can't afford for new one. Kindly look over the issue and replace the product with new one.
mail: [protected]@gmail.com
Thankyou

BoAt Rockerz 103 Pro

ORDER NUMBER: #3399057
Final price after discount: INR 834

I ordered the above product on 25 November 2022 but I didn't receive the product, thus I contacted them regarding this problem and told that the product will be re-shipped and will be delivered.
When the delivery date reached, I was out of station that time and there was no network in my phone so I recieved no call that day.
But to my surprise, it showed that product has been delivered.
So, as soon as I saw the email, I contacted them and they said that the same thing can't happen twice so they would not be providing any further support or refund.
This took more than a two weeks. At last they told me to contact the Delivery service which delivered it but DELHIVERY stores data of order delivered and received till 7 days only and BOAT has already taken more than that time for giving me such reply and that's why I was unable to contact DELHIVERY too.
Then I contacted BOAT back to back but nothing but computerised replies only that I got.

I got to know about consumer complaint website yesterday, so I thought giving it a last try because my father's hard earned money went in their pocket for the product which I never received.

I hope I will get my money back and you will help me in this.