Hi, I bought this boat rockerz 235 v2 wireless neckband from flipkart About 6-7 months ago. Everything was fine but recently it started to not working on the mic and sometimes right ear. So I claimed my warranty card and raised tickets on the official website and within two days they pick up my product. *Remember there was no damages outside. But after 3-4 days later they are letting me know through WhatsApp and email that my pv claim has been rejected due to "damaged" product (negligible). I will add the pic of "damaged" part. I want replacement ASAP. PLEASE HELP ME.
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