Claimed

Orient Electric India Complaints & Reviews

1
Last updated Sep 19, 2023
Complaints 396
Resolved
50
Unresolved
346
Quick Links
Statistics
Share
Contacts

File a complaint to Orient Electric India

Having problems with Orient Electric India?

File a complaint and get it resolved by Orient Electric India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Orient Electric India
Customer Service Contacts

Orient Electric India Phone Numbers

Phone
+91 11 4050 7000
150
57
Fax
+91 11 4050 7004

Orient Electric India Website

Orient Electric India Head Office Address

82, 1st Floor, Okhla Industrial Estate Phase - III
New Delhi
New Delhi District
Delhi
India
110020

Orient Electric India reviews & complaints(396)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
from Delhi, Delhi
Sep 19, 2023
Report
Copy

I am chasing for this issue since last 4 months with Orient there is a manufacturing defect in their celling fans JAZZ model you will always get irritating noise whenever fans is on their multiple enginers visited my place bit no one resolve this issue and also they are saying it's issue in manufacturing but they are not ready to replace my fans. It's really frustrating.
Orient Electric India customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sunanda Deoda
    from Ahmedabad, Gujarat
    Sep 1, 2023
    Report
    Copy

    Address:C 1101, Sun Sky Park, Ambli Bopal Junction, Ahmedabad

    Water leakage fm gyser nob
    Orient Electric India customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sohelahamed
      from Pakur, Jharkhand
      Aug 1, 2023
      Report
      Copy

      Not getting repair of my I-Tome BLDC (with remote) ceiling fan.

      Address:240, 1st Floor, Okhla Industrial Estate Phase - III New Delhi - 110 020

      Dated on 07/05/2022 I was ordered Orient I-Tome BLDC with remote ceiling fan from Amazon. I got defective item and replaced it. Dated on 15/05/2022 I got the replacement.
      After 4 months o[censored]se it stopped working. I complaint to orient electric and within few days a technician Call me and asked about the problem and to send the invoice, warranty card, & the video through Whats App. He told me that the Board(PC) has damaged. After a...
      +3 videos
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Shakshi Dhanki
      Jun 30, 2023
      Report
      Copy

      Address:Shiv Sai nagar colony, Bairagiguda, hyderabad

      Pathetic service. No proper response after lodging complains. Have to do number of calls, but no proper service is done. each and every time I place a call, different false statements are given but the work is not done. Everytime complain is placed they take 1week to 10 days to work on it that too after so many follow ups.
      Worst decision of buying product from Orient.
      Orient Electric India customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sathish Khumar
        from Chennai, Tamil Nadu
        Jun 19, 2023
        Report
        Copy

        I have purchased BLDC Hector 500 model celling fan on March 2023. Within a month getting friction sound while running. I have raised complaint twice, service engineer came and attend the complaint. Then friction sound was reduced and not completely arrested. In recent days, decibel rate is high and we are unable to sleep peacefully.

        I request you to kindly arrange for product replacement.
        Orient Electric India customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajkumar/2211
          May 23, 2023
          Report
          Copy

          Address:9-5-3,

          I have purchased 10 geyser from your company, through flipcart. It worked well 7 months. Later on it's not heating n small leaking also started.
          On March 27th I have contacted customer Care n registered complaint. After one week technician called me asked all the details n he said new tank n coil ordered and will come ASAP. One month passed, again I called technician what happened so far not visited. He said some stories but not visited. So far 56 days passed, the issue not solved.
          I will take legal action if you don't solve it within a 3 days.
          NC[protected]
          NC[protected]
          NC[protected]
          NC
          +2 photos
          Orient Electric India customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            anilguptayours
            from Pune, Maharashtra
            Apr 24, 2023
            Report
            Copy

            I bought this fan last month and facing issues, I raised a complaint Call ID C[protected] on 7th April 2023 to fix the issue however it is not fixed by Orient yet(24th April 2023 even though called so many times to customer care and local service provider.
            Orient Electric India customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pjsubrahmanyam
              Apr 18, 2023
              Report
              Copy

              Address:Hon 4-19/26, Laxmi Nagar phase 2, Dammaiguda Hyderabad Telangana

              NC[protected] is my complaint number . Complained about my ceiling fan aeroslim is not working with remote though power is going to it . Though complaint is registered on 14th April, no one has addressed the problem yet. Very bad service on your part.
              Orient Electric India customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nee gupta
                Apr 14, 2023
                Report
                Copy

                We phase some issues in the celling fan which we recently buy in offline.
                Orient Electric India customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ajay Samuel
                  Apr 11, 2023
                  Report
                  Copy

                  I have purchsed this fan from Amazon. The company never contacted or responded for installation and I had my electricion follow the video to get the product installed. However, the fan does not work properly. It sometimes does not switch on and other times, it switches on briefly and automatically switches off after a few seconds. The light also does not stay on for a second, just turns on and switches off immediately. I have tried the app as well and it does not connect. I have tried customer care and they asked me to contact a local service provider, who has not responded. I have paid a good price for this product but am feeling disappointed now. Really shocked with the customer service of Orient Electric.
                  Orient Electric India customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jcd26
                    from Mumbai, Maharashtra
                    Mar 20, 2023
                    Report
                    Copy

                    Since 25th of Feb, I have been chasing your customer care to repair my fan. They've continuously given me new concern numbers everytime I called.
                    NC[protected],
                    NC[protected],
                    NC[protected]
                    But the numbers of repairmen they provide me, don't answer calls.
                    Today I called 5 times, wasting 1.5 hours, a guy named Neeraj answered my calls. He kept trying to transfer my call to a supervisor and the supervisor kept cutting my call. Finally the supervisor got connected and this guy had the worst attitude Ive ever experienced. He didn't show the least bit of concern that I've been facing challenges since 25th of Feb. He spoke like he was doing me a favor and he YET AGAIN CUT MY CALL.
                    TO HELL WITH ORIENT FANS. ITS A SHAME FOR YOU HAVE GOOD PRODUCTS BUT YOU HAVE A VERY UNPROFESSIONAL STAFF, WHO HAVE NO CLUE HOW TO HANDLE GUEST COMPLAINTS.
                    SHAME ON YOU GUYS.
                    Orient Electric India customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      lingamurthy p
                      from hyderabad, Andhra Pradesh
                      Mar 16, 2023
                      Report
                      Copy

                      No response after sales

                      Dear Team

                      i would like to bring your notice of my OLA experience the same was pathetic interms of products and service

                      please find below list of events

                      1. Initially i had booked 5-6 times for ola test drive however no one visited ( test ride booked with mobile number [protected])
                      2. After awaiting for long time i visited ola experience center -Begumpet - there no one responded first time...
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      Sarabjeet Sodhi
                      Feb 20, 2023
                      Report
                      Copy

                      Dear Sir,

                      I purchased an Orient Room Heater from M/S Baldev Electric Co, located at 5 Prem Jeet Market, near Aarti Chowk, with GSTIN: 03AAUFB7260K1Z4 on January 20, 2023. I have the original bill, and the company has given a two-year guarantee. However, my heater is not working, and I have lodged a complaint three times with the dealer, M/S Orient Electric, but I have not received any solutions to my problem.

                      I am requesting your kind assistance in resolving this issue with my heater. Please advise me on what steps I should take next.

                      Thank you.

                      Krishan Kumar
                      Shop No. 5, New Shopping Center,
                      Ghumhar Mandi, 141001
                      Ludhiana, Punjab.
                      +2 photos
                      Orient Electric India customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        k_jas0077
                        Feb 20, 2023
                        Report
                        Copy

                        Address:Algon kothi VPO marhi nauabad district tran taran

                        I have purchased a water heater before 6 months from your company but now it is not working at all . It doesn’t heat the water but it has the red light on it but the water is cold in it . Please send some workers to fix ta problem . As it has 2 years warranty on the product.We are facing a big problem due to this issue Please fix it as soon as possible . For my address please call at [protected]
                        Orient Electric India customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mohammed Arshad Hussain
                          Dec 5, 2022
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                          Report
                          Copy
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          My complaint number is 2763895 i have registered a complaint about the serious issue in my scooter brfore 5 days the front suspension bolt is fall of and all the buttons except power are not working, there's a front brake noise while reversing the scooter indicator button horn button headlight high beam/DRL button are not working, scooter grab rails are loose and unable to open charger flap and close properly i have tried contacting ola customer care they said my problem will be fix within 72 hours but until now i am just getting calls from service center and asking for whats the problem but nob3is coming to rectify my scooter issues its ridiculous i am now repenting buying ola electric.
                          +1 photos
                          Dec 5, 2022
                          Complaint marked as Resolved 
                          Complaint was on ola electric by mistake i have Complaint on orient Electric
                          Orient Electric India customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anil Kumar BSRDCL
                            from Patna, Bihar
                            Nov 24, 2022
                            Report
                            Copy

                            Company is not providing services Megus Neo Desert Cooler 85 Ltr as per Guarantee Card.

                            Address:Anil Kumar, Rashtriyaganj, Ward No.-7, Phulwarisharif, Patna, Pin-801505

                            I have purchased through Flipkart vide Invoice no.-FAC6EU[protected] dated 28.05.2022 an Orient Electric 85 Ltr. Desert Cooler. The flipkart has provided a old outdated cooler and major fault found and i have requested to replacement, but flipkart cancelled it on 31.05.2022. The Orient Electric India has given a Guarantee Card of
                            aforesaid cooler for 1 (one) year. Some minor issues regarding cooler were resolved by Oriant Electrical...
                            +1 photos
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            S
                            Subham214
                            Nov 8, 2022
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                            Report
                            Copy
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Orient geyser 15ltr leakage problem

                            Address:Service center , RACHNA NAGAR GOVINDPURA BHOPAL 462016

                            Orient geyser 15ltr model no. WF1501P and geyser is under warranty. I have complaint around 15 days no one came my house and company helpe line no. I call and its tell me it is your complaint is pending and service center does not accept my call and I have complained orient help line and company sent me this msg "Dear Customer, your call NC[protected] has been registered, share your experience. Highly Satisfied - 6937 Satisfied - 3400 Dissatisfied...
                            +2 photos
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            J
                            Javed1998
                            from Mumbai, Maharashtra
                            Nov 1, 2022
                            Report
                            Copy

                            This brand should be stopped.
                            The fan is running very slowly in 7 months. Orient ones are not being built after complaining. Just talking for 24 hours for 5 days. But no one came.
                            Orient Electric India customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prakhar.singh
                              from Dudhi, Uttar Pradesh
                              Oct 21, 2022
                              Report
                              Copy

                              Address:Dudhi, ward 7, sonbhadra - 231208

                              I am facing issue in electric geyser of orient, current is passing in through water aleeady complained in customer care 15 days back but no action has been taken yet. Very pathetic and unprofessional service from orient. Hoping to get it solved soon after this.
                              C[protected] - ticket number with orient registered but no action taken yet.
                              Orient Electric India customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pathan karimulla
                                Oct 20, 2022
                                Report
                                Copy

                                Address:IPD Colony Sangadigunta
                                Website:Orient electric.website

                                Electric glejer Water leakage from 1 month onwards
                                Orient Electric India customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit