Orient Electric India
Orient Electric India
Customer satisfaction rating: 14%
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Orient Electric India Customer Care

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Address
82, 1st Floor, Okhla Industrial Estate Phase - III
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

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Fax:
+91 11 4050 7004  

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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14%
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Orient Electric India Complaints & Reviews

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I bought 4 Orient Apex ceiling fans in 2019. After one year, one fan stopped spinning. Called Orient and they fixed it free of cost as the warranty is 2 years. Then after a few months, another fan stopped spinning and they repaired it free of cost. Now, after 2 years and 5 months the third one has stopped spinning. Warranty expired so I'll have to pay for the repairs. Please don't buy any products from this company. How can Orient be so so horrible! The warranty on their useless and cheap products should be 10 years honestly! Now its just a matter of time the fourth fan will stop working. Horrible experience!!
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    1month ago a complaint was launched for repairing of 3fan in warranty no response from your service center .they say that model is no more in existing so parts is not available but product is in warranty so if parts is not available then please change the product
    COMPLAINT NUMBER IS -c[protected]
    MODEL NO-48 I FLOAT WHITE C FAN
    Every time we call new complaint number is generated.is this way company deal . without fan you can think our life
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      Hi,
      I purchased orient electric water geyser in 17.10.2020.now it not working so I called customer care they send...
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      I have requested for service for my orient subaris solo fan which is 2 year old, the technician came and replaced bearing and motor and charged 2700, on next day it started making heavy noise, the technician came again and instead of fixing the noise problem he broke the fans light dome/cover. Now no one picking the call and raised few service requests bit mo response yet. It's really pathetic to see the fan not working and light in ugly shape.
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        I had bought ur company fan in m
        June but it makes some noise but ur servic correspondents did not get it and it still makes a noise .Whenever they came we show them video of noise but they tell us now it should be in our presence .Now tell me what I have to do leave it to carry on same as it is and consider that this was my fault to buy ur product
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          I have complained many times in Orient costumer care service... Very bad experience... They assure me that i will get a call...
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          I had recently purchased 7nos I-float model fans, in which 4 fans were running faulty. After giving 3 complaints to customer...
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          My complaint has not been resolved. As I mentioned earlier the fan sound is unbearable . I have not received any email or phone call from the company that my complaint has been resolved. I have made three complaints on 10/08/21, 14/08/21 and 28/08/21 on the Aeroquiet Fan, whose request numbers provided by company are C21081000805/C21081400346/C21082800492. There is no response from the company, sairam
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          My complaint has not been resolved. As I mentioned earlier the fan sound is unbearable . I have not received any email or phone call from the company that my complaint has been resolved. I have made three complaints on 10/08/21, 14/08/21 and 28/08/21 on the Aeroquiet Fan, whose request numbers provided by company are C21081000805/C21081400346/C21082800492. There is no response from the company, sairam

          Orient Electric India — AEROQUIET 1200MM Ceiling Fan [Resolved]

          Dear Sir

          I have called your customer care division on this 14th August and assigned the above-mentioned reference...
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          I bought 4 ORIENT ceiling fans. The remote does not seem to working. Only level 1 and 5 is working!

          Can I get or buy a replacement?

          Sanjeev
          [protected]
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            Please change my coolar pump as soon as posible because its my second complaint . And aslo our engineer give bad service .he change the pump but still problem here.
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              Dear Sir,

              On 31st March, 2021 we purchased2 ceiling fans from local shop nearby our hometown. Both costs us...
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              Dear sir/madam maine 1 orient ka fan liya tha jo abhi guarantee period mai hai but fan me kuch problem hai or vo kaafi awaaz kr raha hai plz isse jaldi se jaldi shi karwa de
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                Not working
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                  I have purchased Orient Fontus 3L gyeser (2 Nos) . As per companys advertise it shows that free installation of the product.. But when technician installed gyeser and asked money for Plumbing fitting work. (200/-). As i know as per my concern there is no Major work for fitting and the compay is making foolish by wrong advertising. Please refund money for fitting work or I'll return the product.
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                    I complained about d product on 20th July 21 . Till now there is no response . Please respond as soon as possible.
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                      We have purchased a orient electric fan from Alappuzha on 04/07/2021.The fan is not working. We have to get it repaired urgently.
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                        Hi Team,

                        I purchased 3 Orient Fans 1 month back.one fan made so much noise i had already raised 3 times complaints.br...
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                        We are 4 family members. I hv purchased 25 ltr. ele. geyser on 28/03/2021 which was installed later on in April 2021.
                        We are starting it 25/30 minutes before using it for bath. However dispensed water is not so hot up to the mark and hence we are all disappointed, having purchased Orient Geyser for our family.
                        Earlier call was logged for the same and one Co.person visited our home, done something there and disappeared within 10 minutes.
                        Today I once again registered complaint bearing No. C [protected].
                        I request you to look into the matter and resolve my problem once for all.

                        Regards,
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                          Gaznfar Kaushal

                          Attachments10 Jul 2021, 13:33 (2 days ago)

                          to customer.connect
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                          मा. व्यवस्थापक (सर्व्हिस)
                          orient electric company

                          orient कंपनीचा...
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