Orient Electric India Complaints & Reviews

I bought Orient Uno 120 BLDC fan with remote from Amazon recently in first week of June-2026.

After installation the fan worked fine just for one day. Two days later it stopped working. Neither power button nor remote could start the fan.
I called the customer care and within a day they sent their technician.

He confirmed that it's a PCB failure.
Be aware these are poor quality fans....

I am writing to formally complain about the unresolved service issue related to my father’s Ola S1 X Plus electric scooter having registration No. RJ-13-PS-8651. The scooter, purchased on 31st March 2024 and having run 3883 km since purchase, was taken to the Ola Electric Service Center in Amritsar on 21st July 2025 due to the issue of continuous rebooting when unlocking. Since then, despite more than two months passing, there has been...

I am writing to express my disappointment regarding the lack of response to my complaint about a defective Orient fan. Despite reaching out earlier and providing all necessary details, I have not received any satisfactory resolution or follow-up.
Complaint Details:
• Product: ceiling fan 1200 mm aeroquit
• Date of Purchase: [13/10/2021]
• Place of Purchase: [Retailer]
• Complaint Reference...

श्रीमान जी,
मैंने ओरिएंट कंपनी का गैस गीजर नवंबर 2023 में खरीदा था तब से लेकर अब तक लगभग 50 बार कंप्लेंट की जा चुकी है। यह गैस गीजर प्रॉपर्ली कार्य नहीं कर रहा है। अभी हाल ही...

I am writing to express my concern regarding an issue with my OLA Electric scooter, which I purchased on 03-2024. The scooter has been functioning well until recently when it failed to start despite multiple attempts.

Details of the issue:
Model: OLA Electric S1 Pro
Purchase Date: March 2024
Problem Description:
The scooter does not start when the ignition button is pressed. I have checked the battery...

I am a senior citizen . I puchased 6nos of ceiling fans from orient electric through Amazone. After fitting i found that these are not performing. I registerd a complaint trough theirv Toll free number as well as Watsapp number. Mr Anoop from Trivandrum, Kazhakoottam visited and understood the problem. however he says since I purchased through online I am not eligible for replacement though I am having their Warranty cards. I contacted their...

Dear Sir we bought 5 Orient Fans Orient Electric Hector 500
1200 mm BLDC Motor 3
Blade Ceiling Fan
Warranty: 2 Years on 24/102020 from you through FLIPKART vide invoice no FAD66O[protected], FAD66O[protected], FAD66O[protected], FAD66O[protected] FAD[protected],
but one of them is not working at all and another the cap is making noise rubbing against the body when starting. Kindly get the same rectified asap. They...

I have purchased orient auctor fan on 15-june-2021 from amazon at rs 4869 and after that my fan stopped working in 3 months only and after that they first refused to refund and give service then after that when we complain amazon then after 2 months they give us new fan in winter in november then after that we checked it is working but when no when summer comes on march 2022 we turn it on but only in 5 minutes it turned of then we complained...

I bought 4 ORIENT ceiling fans. The remote does not seem to working. Only level 1 and 5 is working!

Can I get or buy a replacement?

Sanjeev
[protected]...

Dear Sir,

On 31st March, 2021 we purchased2 ceiling fans from local shop nearby our hometown. Both costs us around rs 4700. Unfortunately, it is not giving air properly to whole room.

Although, we spoke to customer care and technician, latter said this fan is fine and it work according to its features. But we are not satisfied with the products. It feels like wastge of money.

Here is the product...

Dear sir / madam,

I am a proud customer of orient pspo ceiling fan which i was purchased 15 years back from csd trivandrum.
I am very proud to say that i have not faced any technical problems with the fan so far other than the leaves getting rusted and spoiling the impeccable record of such a beautiful product.
I have 5 such fans and all of them are having rust on their leaves.
I have used other brands...

My name is lokesh. I am purchase orient electric iron but its not working.
I am complain in customer care but its not supporting me. I am share my bill and services report with you.
Please solve my problem as soon as possible

Invoice number : ds[protected]
Order number : 483407
Date :[protected]
Buyer's name and address
Lokesh
12 l 20 udaigiri apartment indira gandhi...

I have bought 2 orient ceiling fans on 1st June 2014. To my surprise within a months period it started making lot of noise. My electrician says that there is a fault in fans and company has to do the needful. I have complained thrice for the same but no executive has visited my place to inspect the fans. As it is a computerised complain system I cannot talk to any executive. Please send the mechanic and help us....

I Booked ola 24/02/2024 and got ola scooter 02/06/2024 last 2 month at dashboard always show system issue but there is no resolution from ola company 27/08 my scooter is at service centre but there is no resolution

Mysel[censored]day Basavaraj works as an Enginner at Bangalore.
I purchased OLS S1 PRO New scooter 2.5mnths ago, DOP-1-6-2.24, KA02KZ2284.
From past 2 days on[protected] late night after i back to home and parked in my home place, on emergency i need to get out and I use to get start my scooter, but not possible due to parkmode side stand symbol displayed in screen continously, Even after side stand removed for ride condition also, Side stand display highlighted continously.
Can't able to swtich into drive condition. Vehicle off condition.
Regarding this i raised a complaint on[protected] by morning nearly 11am Ticket no. 0476103. Even after 2 working days from OLA team no one had been contacted me regarding vehicle problem. Problem not solved.
I request to the problem solved as earliest.
Not even 3mnths completed problem occured, From OLA team least bothered about the issue. No near by service station located. How to get it solved and how to connect with OLA service team NEARBY.
KINDLY SUPPORT REGARDING THIS ISSUE.

The current status of the order OET-[protected]-GOA172 delivery was expected on 5th May 2024 and insurance also generated on 7th May 2024. Still I did not get my scooter on hand but I have paid for insurance policy had been running from 7th May 2024 which is almost 2months ago. I have been following up starting from May 7th 2024 and asking for the delivery of my scooter with the below channels.
1) With Ola Experience center in person
2) Ola App
3) Sending multiple emails to [protected]@olaelectric.com from this email id and also [protected]@gmail.com

As the status is not updated in the app, although Ola experience center team has updated me with wrong status and I was waiting for the delivery intermittently. Due to ola customer service, wrong status in the ola app and also Ola Experience center team, I have lost 2 things starting from May 7th 2024:
1) Insurance payment for an unused period of 2 months. (Please note the vehicle is yet to be delivered to me)
2) Usage of Vehicle for 2months
Hence, I request to compensate the above 2 losses for me as the delivery is delayed due to ola app issue and unresponsiveness from Ola. Feel free to reply with your queries if you need clarification.

Zeno BLDC ceiling fan not working properly. Stopping in between several times in a day and starting, already changed PBC/ remote connected plate on 31/3/24 within 10 days of purchase 21/3/2024.Technician Mr Raju Ranjan Soni visited on 21/5/2024 and told PBC plate needs to be changed again, will come with plate by 23/5/24.Sir no technician visited till @545 hrs today 25/24.How many times Plate to be replaced during next 3 yrs warranty. Desire that fan be replaced with non remote executive model. I have several appliances of Orient Co working perfectly, perhaps this fan has manufacturing defect. Kindly advise and contact me . Thanks
K N Katyal R/o B1/42 second floor Sewak Park New Delhi 110059 M [protected]/[protected]

I have placed order for above model on 1st April 2024 and it's delivery date is 6th April 2024.
Today is 8th April 2024, still it is not delivered and not have any update of why it is not delivered.
I have prepaid for this order.
Order Id is 4779.

SRTP[protected]

No service appointments available.
After having a break down they were forced to accept my scooter at the service centre . Was returned with same problem, on trying to get a service appointment no appointments are not available on the application. Scooter is not charging now .

Hi

Had issues with one month old fan and on complaining technicians visited twice and was advised that the fan needs to be replaced.

Firstly getting the technician was a hassle and after all they even after the visit and the recommendation to replace the fan I had to keep chasing and chasing the Hyderabad lead and Telangana state lead and I am really frustrated with apathetic customer service and false promises.

I would request to get the fan replaced and issue resolved.

Dr Bala Krishna Reddy Kothwal
[protected]