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Skullcandy Complaints & Reviews

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Last updated Apr 9, 2024
Complaints 202
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21
Unresolved
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Skullcandy reviews & complaints(202)

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P
Priyankaaa06
from Asansol, West Bengal
Apr 9, 2024
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Bluetooth ear buds

2nd complaint.
It is been over a month now and I still haven’t received my refund
Order id: 74711207...
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Priyankaaa06
from Asansol, West Bengal
Mar 1, 2024
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Refund not yet credited

Ticket No:[protected]
Order Id: 74711207
I ordered earbuds but I realised I wanted a different product and canceled them immediately, mailed them about it to which they said that they are processing my refund. It's been 3 days and the refund is not credited yet, so I mailed them again to know my refund status, their response was that it's "under process". I tried calling the customer care number but I couldn't connect at all....
+2 photos
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R
RoviZ
from Kohima, Nagaland
Nov 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Order not Credited

Address:Delhi

Cancelled Order of Jib tm wireless earbuds on the Same day I ordered i.e on the 22 of September, 2023 (#[protected].

Today is the 1st of November, 2023 and till date have not received my Refund and all I recieve from the Company's Customer care service both via E-mail & Call is that the Transaction has taken place and to Check with the bank and payment source when in reality no source of transaction has even taken place and the...
+2 photos
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N
Nandu2005
Oct 15, 2023
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Refund Delay

I had ordered a Skullcandy earbuds on 22nd September 2023 by mistake and paid an amount, but as I realized I don't need them I wrote to customer service and cancelled the order and was assured that the refund will reflect in 12-14 working days.

But it has been more than 3 weeks and I haven't got my refund, i contacted them again as I needed the money urgently for something but they said it is being processed and no specific...
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A
Aryan Amar Patel
Aug 16, 2023
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Amount was debited but order not placed

I had got an offer from Gpay so I thought of buying from Skullcandy. I ordered from website. The amount was debited but I didn't get any confirmation of order...
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R
Rakesh Bhakta
Aug 8, 2023
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Refusing to give refund

Address:201, 2nd Floor, Chandra Bhawan, 67-68, Nehru Place, Delhi-110019.

Ticket No:[protected]
I place an order on 18th July 2023 and completed my payment. On 19th July 2023 i requested for cancellation of my order and provide me my refund. As their cancelling and refund policy is mentioned in their official website which promisses refund in 7 days if order cancled before dispatch. Which is my case.
I got confirmation from support team that my order is cancled and my refund will be provided within...
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Akhil Dinesan
Aug 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jib True 2 Wireless Earbuds - Chill Grey

I had ordered the jib true 2 wireless earbuds from the website of skull candy, when i went for payment i selected upi id and payed through the phone pay app. The payment was deducted from my account but the order was not placed and i was still redirected to the payment gateway only. I have also attached the transaction details and order details....
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A
adii24
Jul 23, 2023
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Earbuds Dime 2

I have ordered the earbuds dime 2 from skullcandy original website .
I have paid the amound through upi on friday 21 july but still they have not updated me about the curior.
while checking the order, it is showing that its still being processed.
i have paid 1899 rupess to them....
+3 photos
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C
Chandra sekhar328
from Mydukur, Andhra Pradesh
Jul 23, 2023
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Refund not credited

Address:Burugolla street,proddatur road,Mydukur

Hi,
I have booked a skullcandy push active and i cancelled it and raised for refund on 5th of july now it is 23 rd july their is no cashback credited to me till now customer care saying that payment has been initiated and it will credited to your bank week i am this words from 2 weeks but there payment initiated for me kindly look into this thank you...
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Keshav_Kirupa
from Ambur, Tamil Nadu
Jul 9, 2023
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Paid for the order 2 times, but Still Order not placed.

So I ordered skullcandy head pods. Filled up the form. And During payment, I clicked UPI Apps and with G pay I payed the amount, Payment is successful but Order not got placed.Again I repeated the same, but still My order not got placed. But Money is getting deducted. Please refund my money as soon as possible. Please check the attached images for reference....
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C
CyberKP
from Mumbai, Maharashtra
Jun 23, 2023
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Payment Processed, but displays Payment Pending

Ordered Hesh Evo Wireless Headphones and have paid the amount as well. The money has been debited, but, the website is showing the Payment is Pending....
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B
Bhawna tanwar
Jun 10, 2023
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Order not confirmed but money debited

I had payed for my earbuds through the UPI option on Skullcandy's website for my earbuds. The payment was done but the page didn't update and my order wasn't placed. I dont want refund, please just confirm my order and help me out for the same.
Date:- 10 june 2023
Time:- 6:45 pm...
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Bhawna tanwar
Jun 10, 2023
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Money debited order not confirmed

Address:Brand eyes distributors private limited

I've paid an amount of 1899.05 to skullcandy and my money is debited but my order is not confirmed and i haven't received any information or message regarding it.
Either make them confirm my order or refund my money back....
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N
Nitish Kumar gond
from Deoria, Uttar Pradesh
Jun 5, 2023
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Eiar

Address:Mahuawa buzurg
Website:Skullcandy

I order the skullcandy earbud I want to cancel because of my financial and family problem...
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L
Lathadhakshu
from Erode, Tamil Nadu
May 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund my amount

I ordered skullcandy dime earbuds on 1st may.. And i cancelled my order in 2nd may... They said wait for 10 to 14 bank working days to complete your refund... But more than 14 bank working days completed but not refund my amount..

My order details are attached here.....
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N
Nilesh Ranadive
May 9, 2023
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Faulty product received

Received the product on 3rd May My order no. Is 32283960. As the sound was too low and very difficult to hear anything on the same day 3rd May llmailed to their customer care email [protected]@brandeyes.in
for refund and return . I received mail on 4th May that cancellation and refund not possible as per policy. And a link of policy was shard. As per that if received any faulty product you have to revert in 24 hrs on same email id...
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V
Vanlalchhuana
Apr 10, 2023
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No updates on my order

Address:Second Floor, Chandra Bhawan 67-68 201, Nehru Place, Delhi, 110019

I ordered one of their Hesh ANC headphones. After they received payment, they sent a message saying that they would process the order as soon as possible, along with an order number(which is completely useless because you can't use it for anything).
It's been two days and they haven't given any updates, I tried emailing their customer support and got no response.
I know it isn't actually Skullcandy but an authorised dealer called...
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C
Chilaka mohan
Mar 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not confirmed

Address:Erragadda, hyderabad

Sir I am booked skull candy dime ear buds through online. Payed amount through phone pay to brand eyes distributors private limited company. Payment was successful but order is confirmed. Pls solved the problem refund my money....
+1 photos
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M
Mayank00114
from NEW DELHI, Delhi
Mar 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provided worst quality but shown good in the site

I purchased Skullcandy wireless earphone but that's quality very worst but shown in the site that is very good quality.

I complaint them via email and phone but they told me they don't have return policy and exchange also.

So, I need your help in this matter. And, I want to change this product with another product. If they don't return my money back.

I humble request, please take quick action on...
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A
Ankit kumar 98047
Jan 10, 2023
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Earphones Jib wireless earbuds

I ordered for Jib wireless earbuds and paid ₹1310 from my upi. The upi transaction was successful but i didnt received any information for my order successfully placed or not. Kindly resolve my problem....
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