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Updated: Sep 7, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 218

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Y
Yakshit jain
Oct 4, 2020
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I had a very terrible experience with boat for the very first time.
I claimed the warranty against the earpiece of bassheads 225 which stopped working.
Initially the support was quite good.The took the product from for resolving my complaint.
It has been 3-4 months and the customer support refrains to reply my mails and recieve my mails.
I tried every possible way to reach out them. I think they have blocked me.
My ticket no is 1094496
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    Aswin Vijay
    Oct 4, 2020
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    I have requested for replacement of my boat rockerz 235 v2 as it was malfunctioning. After almost 2 weeks, Its showing that replacement unit is issued in their website. But I still haven't received it yet. My ticket number is 1555420. I tried calling customer service and even mailed them. Still there is no response from their side.
    boAt customer support has been notified about the posted complaint.
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      T
      Tejas_4321
      Oct 4, 2020
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      I gave my product for a repair and check up but till now i didnt received my product
      I reqst a repair on boat support on 7th of September 2020 and it was picked up by them on 9th of September 2020 and on 17th of September they got my product
      And then all magic happened no tracking status no info about my product they don’t received any calls dont mail back dont read mails
      And i dont know where is my product please help me
      Thnk you!!
      boAt customer support has been notified about the posted complaint.
      Oct 04, 2020
      Updated by Tejas_4321       My ticket number is 1506095
      Oct 04, 2020
      Updated by Tejas_4321       I gave my product for a repair and check up but till now i didnt received my product
      I reqst a repair on boat support MY TICKET NUMBER IS 1506095 on 7th of September 2020 and it was picked up by them on 9th of September 2020 and on 17th of September they got my product
      And then all magic happened no tracking status no info about my product they don’t received any calls dont mail back dont read mails
      And i dont know where is my product please help me
      Thnk you!!
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        H
        himanshu1214
        Oct 3, 2020
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        I ordered boAt Rockerz 255 from the boAt's official site but received a damaged product. So, i contacted them to either give my money back or replace this product. The delivery guy(from Bluedart) took the product from my home on 28th September and still hasn't reached boAt's centre. Whenever i track the product, it shows that wrong delivery pincode, will affect delivery. I also have been trying to contact their customer service for a long time but haven't got any response. Please look into this matter and either give me a refund or replace the damaged product.
        refund ticket number is 54236.
        Reverse Pickup number is [protected].
        boAt customer support has been notified about the posted complaint.
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        I haven't got my refund yet... it's been two months
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          H
          HARDIL AJIT
          Oct 3, 2020
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          Address: Kulwant colony patiala cantt punjab

          The left shifter is broken by stretching it when I am using the headphones please help me how much money is taken on its manufactur I will give
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            L
            Laxman620555
            Oct 2, 2020
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            I tried mailing as well as calling to customer service, both xpressbees and boAt are not responding.
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              L
              Laxman620555
              Oct 2, 2020
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              Few days back, I have registered my complaint on Boat official website. After that I got an email regarding pickup of my product. Along with that I got AWB no. from xpressbees for pickup of my product. After successful pickup of my product I tried tracking my product it shows it will deliver to service center by 1 October and today is 2nd October still no confirmation from their side. As well they are not receiving the call please help
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                G
                Gul T
                Oct 2, 2020
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                I had registered my complain they took my product through courier and the product is delivered to service center but they are not telling the status of my product. It was last updated on 26th of September. There it is clearly mentioned 2 business days. But no reply by them. Please help me in this situation..
                My ticket no. is 1570404
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                  N
                  Nitin Pendokhare
                  Oct 1, 2020
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                  I purchase boat Aavante Bar 2000 online on flipkart on 06.08.2020. But now my woofer not working properly. I register compaint at customer care and my ticket no. is 1601388 but check status show ticket is invalid and no responce from customer care.
                  boAt customer support has been notified about the posted complaint.
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                  HI IAM HARJOTPREET SINGH

                  I AM PARCHED Boat Aavante bar 2000

                  Dec 10 2021 on flipkart

                  Problem is subwoofer voice drop please solve this I am attached invoice 1 year warranty

                  Contact no [protected]

                                     [protected]
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                    M
                    manasa a
                    from Mysore, Karnataka
                    Oct 1, 2020
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                    Address: Mumbai

                    I registered a complaint As my earpodds were not working . Boat picked it up for testing and now no response its already past 5 weeks . They gave me ticket num 1452566: not able to reach the customer care num has well. Hope well known company like boat will help its own customer .. kindly respond... Loosing hope hear
                    Oct 18, 2020
                    Complaint marked as Resolved 
                    I receive the replacement thanku for your service and keeping up our trust
                    boAt customer support has been notified about the posted complaint.
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                      H
                      Harsh Shinde
                      Oct 1, 2020
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                      My boat rockers 255 with ticket number 1535908 has not been replaced yet. The ticket status is showing that it will be dispatched but no such thing happened. It's been 20 since my product has been picked up and I didn't receive any update on my replacement product. Please do the needful asap.
                      boAt customer support has been notified about the posted complaint.
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                        C
                        Chhaya Gangani
                        Sep 30, 2020
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                        Address: Mumbai

                        Respected sir/ma'am
                        I have given my boat rockerz 255 active black headphones for the replacement on 17 June and on 24 June the product picked from. My address and within 15 days it's time to deliver my product but I have not received my product yet my ticket no is 1216916 I have checked the status of ticket it's shown that after 18 July no future status is available...deliver my product as soon as possible else I have to complaint in cusumer form regarding this issues..and I have called boat rocks service center many times but they are not receiving the calls ..I have called on this no [protected] but they are saying our employees are busy now... please do deliver product as early as possible else I have to complaint.. thank you
                        boAt customer support has been notified about the posted complaint.
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                          akusays
                          Sep 30, 2020
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                          I have purchase the airdrop from boat official when i received the product from that day the product is defective. i have complaint on 8 Sept but from that day the product not replace from boat. how pathetic service boat giving to customer i will never buy product and i ll refer to everyone that boat service is like a tortoise very slow service and no one call aslo related product replament.my ticket no 1509933 contact no:[protected]
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                            K
                            Kaalabhairava
                            Sep 30, 2020
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                            I had house of marley headphones and it has 2 years warranty and the product got damaged after 1 year. I claimed warranty and the product got picked up and I still didn't recieve my product it's been 4 months and it is is picked up in June and today is sep 30
                            Ticket number:1115483
                            boAt customer support has been notified about the posted complaint.
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                            could you please provide me the "mail id" to which you have raised your complaint to boat.It will be so helpul for me so that i can raise my issue to boat customer care
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                              R
                              Rakesh Kumar Maharana
                              Sep 30, 2020
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                              I had my boat micro usb cable, but it had some problem in charging. So i raised a complain ticket no 1455924 in the boat website, they picked up the product from my home.

                              But now the status is showing " it will be dispatched in 5 business days from 8th sept 2020. Till now not yet dispatched or not yet out for delivery.

                              I mailed boat about my complain, then they told me on 20th sept 2020 due to covid, it was late. But it will dispatched soon. But till now also nit yet dispatched.

                              How can i believe on boat??

                              My ticket no 1455924
                              boAt customer support has been notified about the posted complaint.
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                                S
                                shweta_patil
                                Sep 30, 2020
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                                Address: Shrinivas, Prakash Nagar(East) in front of ganesh kirana store latur-413512

                                I bought the product boat rockerz 255r bluetooth headset with mic and 6 months later one side of the earphones is not working. The customer service is answered by an automated system asking me to register the product and sent me link. I have visit their website and registering but they replied on that pick up takes place in 2 days but still no confirmation on that and it has been more than 15 days. I tried to mail them but they were not replying. This is very difficult to use my product.

                                Ticket no. : 1540052
                                boAt customer support has been notified about the posted complaint.
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                                  A
                                  Atharv Gorade
                                  Sep 30, 2020
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                                  Address: Mehboob ABU Saiyyed, V-care # Shop No.2, Mahavir Tower, Next Ganesh Talkies, MTNL Road, Near MTNL Exchange, Charai, Thane West, Maharashtra - 400601
                                  Website: support.boat-lifestyle.com/service-center

                                  I have order boat rockerz 235 v2 bluetooth headphones on 13 july 2020. After using for just one month it's buttons stop working so i registeresd my complaint on 27 august 2020. After 2 days it product is picked up, after tracking my shipment it shows whhandover from[protected]: from 2 september 2020 is is not showing any update from boat. It is almost 1 month still no update from boat. Customer care not responding for calls and mails.

                                  Please help here i want my headphone as early as possible...
                                  Ticket no. 1461026
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                                    ᴘʀɪʏᴀᴍ ɢᴀʀɢ
                                    Sep 29, 2020
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                                    Resolved

                                    I have send the product for replacement on 25 august 2020 with ticket no 1437335 and my replacement product was issued on 8th of September and now its the 21th day and my product is still not dispatching and the customer care is just procrastinating their work they are again and again saying it will dispatch in 3-4 days since 17 days .
                                    Dont take me lightly i have seen tons of complaints against your company if my product does not dispatch within next 2 days i would to consumer forum and file a grievance against your company . Every now and then they have excuse that i was sunday and they are just delaying it and playing word game. I have lost my patience i am warning boat dispatch and my product other i have to file a case
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    boAt customer support has been notified about the posted complaint.
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                                      P
                                      Prudhvi Narayana
                                      Sep 29, 2020
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                                      Website: support.boat-lifestyle.com

                                      I have registered a complaint on 5 september regarding one ear piece is not working

                                      It has been approved to pick up on 7 september and picked up on same day

                                      I got a message on 14 september that product has been inwarded and is in testing phase and requires 2 days to complete

                                      On 18 september replacement product issued and dispatching in 5 business days they have been given on their website

                                      But today is 29 september and till now i haven't got any update regarding this from boat regarding dispatching product

                                      My complaint number is 1500402

                                      Please 🥺🥺 give me a fast response i need earphones very badly
                                      boAt customer support has been notified about the posted complaint.
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                                        Prudhvi Narayana
                                        Sep 29, 2020
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                                        Website: support.boat-lifestyle.com

                                        I have registered a complaint on 5 September regarding one ear piece is not working

                                        It has been approved to pick up on 7 September and picked up on same day

                                        I got a message on 14 September that product has been inwarded and is in testing phase and requires 2 days to complete

                                        On 18 September replacement product issued and dispatching in 5 business days they have been given on their website

                                        But today is 29 September and till now I haven't got any update regarding this from boat regarding dispatching product

                                        Please 🥺🥺 give me a fast response I need earphones very badly
                                        boAt customer support has been notified about the posted complaint.
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