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boAt Complaints & Reviews

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Updated: Jan 15, 2026
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boAt reviews & complaints page 218

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N
Niks Goel
Sep 21, 2020
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Complaint number 1476124
I have raise complaint on 31 aug but didn't get my replacement till date. On 14th september boat updated status dispatching unit in 5 business day today is 21 september. This totally i am getting bad experience from boat.
Kindly take some need full steps.
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    Priyal pahuja
    Sep 21, 2020
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    Address: 506/18 Arya Nagar rohtak

    Yesterday I take a speaker from courier service but it's voice is missing it connected from bluetooth but music voice is not coming
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      G
      Gunashekar M
      Sep 21, 2020
      Resolved
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      Resolved

      I had purchased boat rockerz 255 sports bluetooth wireless earphones on 16/10/2019. After few months my earphones battery became weak i registered a complaint and they provided me with a ticket number - 1517885 and awb[protected], on the next day itself it was pickedup by bluedart delivery boy. I got a message on 11th september 2020 that they have received my earphones in there service center. I waited till 20th 2020 september, i tried to track my product on their website by the help of ticket no -1517885, it shows on 17th september 2020 out for delivery they had accepted my earphones for replacement, so i tried calling on their customer service number from the date of replacement accepted by them, people in customer service are not even bother to answer our calls, it just keeps ringing. So i tried to google for help, i got to know all the worst reviews of boat that their company employees are least bother to answer phones, to replace product - their are people who didn't received their products which were in warranty and its been above a month.

      I am really concerned about my product
      Please help me.
      +1 photos
      Sep 29, 2020
      Complaint marked as Resolved 
      Thank you for your support as i got the product back soon
      boAt customer support has been notified about the posted complaint.
      I have registered a complaint regarding my boat rockerz wireless Bluetooth on 30th September, as it was working one side after 10 days it was showing dispatching in 5 days but status was same and no one is responding on mails as well as on calls, complaint I'd is 1599511.can team help me on this.
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        S
        Shubhankars267
        Sep 21, 2020
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        Address: Imagine Marketing Pvt.Ltd,255,Guru Gobind Industrial EstJay Coach Goregaon East,Mumbai-400063

        First the headphone speaker stopped working after five months of purchase then one side is stopped working after ten months and now on 18th september 2020 the other side of the headphone is also stopped
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          Y
          yadavaakash
          Sep 19, 2020
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          About two months ago one side of my earphones stops working, as my earphones are in warranty period i requested for repairing. They told me that it will be returned within 14 days. Now two months are over, i didn't get my earphones back.
          boAt customer support has been notified about the posted complaint.
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            S
            Suneeta Jona
            Sep 19, 2020
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            Address: 500056

            The product was picked up on september 3, 2020 for exchange of aux cable but till date it is not delivered and there is no update in the website after september 11.
            Awb no.[protected]
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              Jeremy zac Thomas
              Sep 19, 2020
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              My replacement of boat 225 earphone is pending from 2 months no proper update from company my ticket number is 1339481
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                S
                Subbu S Kumar
                Sep 19, 2020
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                Address: Imagine Marketing Private Limited -255,2nd floor,Guru Gobind Singh Industrial Estat Off W.E.Highway, Goregaon (E), Mumbai Maharashtra , 400063
                Website: www.boat-lifestyle.com

                Boat (Imagine marketing private limited. Boat)
                They provided a number in their website as customer care number as tel:[protected]. For all warranty related and product related queries.
                But this number is not working. How do we contact them for any needs?
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                  Priyanka_Pandey2004
                  Sep 19, 2020
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                  Address: b 1009, sector 56, devinder vihar awho, Gurgaon-122011

                  Boat rockerz 450 mic not working. Purchased on 5 sep from amazon. Pls help. Gurgaon customer care number is not working.
                  boAt customer support has been notified about the posted complaint.
                  Same problem happening with my Boat Rockerz 450 headphones.
                  same problem
                  The mic is not working
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                    G
                    Govind L
                    Sep 19, 2020
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                    I ordered for a headset, i dint receive for a long time for more than a month. I paid for the product online. I cancelled the order as it took long time, i cancelled before they processed the order. But i received the order after 66 days. I informed them i have cancelled the order they asked to return the order through their portal. I tried but still their portal is responding "not delivered". I complained to the company with mail several times but now they are not even responding to the mail. I have all the mail proof regarding this. Please help me.
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                      S
                      Shivam2000
                      Sep 19, 2020
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                      Ticket no : 1428888, awb :- [protected]. I have not received any information from 1 month of my headphone. I am also trying boat customer care no. And email address every day but no response from their side. Kindly response as soon as possible.
                      boAt customer support has been notified about the posted complaint.
                      Sep 19, 2020
                      Updated by Shivam2000
                      my headphone is not working properly so it is under warranty period I claimed it for replacement, Ticket no : 1428888, AWB :- [protected] . My headphone has reached service centre on 3 sep, since I have not received any information from 1 month of my headphone . I am also trying their customer care no . And email address every day but no response from their side . Kindly response as soon as possible,
                      Sep 21, 2020
                      Updated by Shivam2000
                      Any update ?? From boat company
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                        Y
                        Yatishbhardwaj
                        Sep 19, 2020
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                        I ordered boat airdopes 131 on 27august it delivered to me on 31august, but after 2 days on 2nd sep i exchanged my product, courier boy picked my product on 2sep from that day till today 19sep there is no response from boat team,
                        I called them several times but no response i attached picked up slip
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                          ganeriwalyash2002
                          Sep 19, 2020
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                          I have given my product under warranty and replacement on 31st august and it was approved for a replacement.
                          The message for dispatch meant came on 11th september. Now it more than a weeks time and i have not yet received any update about my product.
                          I have mailed them but they don’t reply and their service centres do not pickup phones.
                          I am annoyed with their quality of service and worried about my product.
                          The ticket no is - 1476439
                          +2 photos
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                          Sep 19, 2020
                          Updated by ganeriwalyash2002
                          Ticket no 1476439
                          It’s more than a week but boat company has not given any update or response about my product.
                          They don’t pickup phones and don’t reply the emails.
                          I am very annoyed with this type of customer care service and will soon file a complaint if the product shows any further delay
                          Boat please try to dispatch and deliver my headphones as soon as possible
                          Sep 23, 2020
                          Updated by ganeriwalyash2002
                          still no action has been taken by boat company and they are not dispatching my replacement product !!!
                          Sep 25, 2020
                          Updated by ganeriwalyash2002
                          boat company is not dispatching my product
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                            K
                            Karthikkarthik
                            Sep 18, 2020
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                            Product boat rockerz 255 is received from me 2 month ago as its one side speaker is not working. But till now i didn't receive any response or product back.
                            +1 photos
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                            No response until now :( bad experience I ever had.
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                              Priya ThAkral
                              Sep 18, 2020
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                              Address: Maharashtra

                              My airdopes 441 (Black) was not delivered or refundable yet. I was called him many times but they don't attend my call. I was sent a email on boat email id. But their was no response. I want my money back
                              boAt customer support has been notified about the posted complaint.
                              Sep 18, 2020
                              Updated by Priya ThAkral
                              Electronics & Appliances Complaints
                              boAt

                              Hello,

                              I have registered a complaint on boat on 29-august-2020. Complaint no is : 1463945

                              On 29august, 2020 service center received my product for servicing and i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
                              I am unable to contact customer care,
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                                Viraj Rajput
                                Sep 18, 2020
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                                I have been ordered a boat 255F but due to some sound pbm i repaced it in warranty period and now it took near abt 20 days for the completed procedure and now product is not available to my door so pls take my problem seriously and i am trying to call your customer service from past 3-4 days. However ur line always busy so we dont able to communicate you.
                                boAt customer support has been notified about the posted complaint.
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                                  A
                                  anita gothwal
                                  Sep 18, 2020
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                                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

                                  Few days back I have claimed my warranty of my boAt earphones but I am facing an issue with the service. My earphones is not yet delivered to me as it is shown in my ticket it was dispatched. Its been 8 days.please help me out my ticket number is 1466437
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                                    B
                                    B Madan
                                    Sep 18, 2020
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                                    Address: Tirupati
                                    Website: support.boat-lifestyle.com

                                    My product boat airdopes 411v2 earbuds with voice assistant bluetooth headset with mic along with warranty card was kept for warranty which was collected from my home address (Tirupati) on
                                    6th may 2020 from xpressbees delivery person with shipping awb no as[protected]. When iam tracking the id it is showing it is out for delivery from mumbai. When i visited in tirupati office they told it is with some other delivery person in maharashtra.

                                    I need my product back. When will i receive my product.

                                    Attached is the image of the product shipment.

                                    I tried to contact many times they are not responding. I have already send a mail to imagine marketing and they created a ticket - 48002 and a is no response from your side.

                                    Please help me to get my product.
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                                    Can i get an update on this?
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                                      Rakshit malik
                                      Sep 18, 2020
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                                      Address: Mumbai

                                      The earphone is going for service center to replace the earphone but 21 days is for going .The ticket no. is 1417604
                                      boAt customer support has been notified about the posted complaint.
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                                        K
                                        Khushirani
                                        Sep 17, 2020
                                        Resolved
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                                        Resolved

                                        Address: Bhawanipur surajgarha Lakhisarai Bihar 811106
                                        Website: www.boatsupport.com

                                        Few months (16 march) back i registered a complaint at boat support website for replacement and a person came and took the product for replacement. After that whenever i try to track the replacement it shows invalid ticket number[protected] whereas the tickn number given is absolutely correct or sure.
                                        I humbly request u give my product back.
                                        Can i pls know when will i receive my product back.
                                        +1 photos
                                        Sep 17, 2020
                                        Complaint marked as Resolved 
                                        I complaint in march . registered my complaint then picked up my product by bludart delivery boy . after that koi reply nhi aaya company se. again and again gmail kiya in imaginary market then 22 june ko pickup ka reply aaya only gmail massage but product delivered nhi kiya
                                        boAt customer support has been notified about the posted complaint.
                                        Sep 17, 2020
                                        Updated by Khushirani
                                        main main complaint ki hu 16 march, complaint verify hogai thi replacement legai but still back nhi hu. again and again I complaint boat support care but don't give any response
                                        Boat not able to connect customer care service
                                        Replacement product is not delivered yet since it is 6 months

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