boAt Complaints & Reviews

I have registered a complaint for my boat bassheads 225 headphone, its one side was not working. My ticket number is 1260753. They picked up my product on 9th of July and its reached to the seller on 14th of July. Seller checked the product and replacement of my product was issued on 14th July. Since 14th of August till today 12th of September, it's still not dispatched. I have called them on 5th of September they said the address of my delivery is not in there deliverable location, So I emailed them my change address. But still they didn't dispatch my product.
Please help.

I have complained earlier and got a mail from you that they will contact me but they never did. I had made a complaint on boat portal regarding one side of the boat bassheads 100. After that, a delivery guy came to get earphones and i was given a waybill no. :[protected] to track the product. Once it reached mumbai i wasn't contacted by customer care. I tried calling them but their contact no. Is not reachable. I should have received my product in mid-august. Please contact them as they are not responding to emails too.

Ticket no.: 1295691

The product has been taken at 20/08/20
Still now not came, on 8/09/20 replacement is issued but didn't came till now
No updates of delivery
My ticket no is 1431750

I raised a complaint (Ticket no. 1208737) on 22nd june 2020 when my boat bassheads 100 earphones stopped working. They picked up my earphones on 29th june 2020 via delhivery (Courier service) tracking number :[protected]. Since then i haven't heard back and haven't received my earphones either.

My boat headohines charging cable was not working so i registered a comolaint to the onine site then few days later my product was picked however i have reiceved no replacement yet any message.its been mkre than 30days cant contact the customers service their call is busy.please provide help regarding this its been more than 1 month my ticket number is 1353656

Bout maine yeh prodact 26August 2020 KO liya tha yeh on nhi ho rhi hai on ho jati hai to diccant apne aap ho jati hai you wad product

I purchased my product aug 10 th, product working only 1 week, i raised complaint, and takn my product by boat, aug 20 th my product taken by expressbees courier, already 20 day s, he tells only 15 days my product return, whom complaint this

My airdopes have a low volume on the right side and also I'm having battery problem.
So I gave my boat airdopes (earphones) to the company for service..but still now I'm not getting any information about it .
I mailed them about this query also and also I'm not able to contact them.
Please check this and help me to get my airdopes soon repaired .

Ticket number : 1420968...

Hi i am trying to cancel my order in https://www.boat-lifestyle.com/, but i am unable to cancel the order and unable to contact the boat customer care too.

I want to cancel the order for the reason i want to purchase another headphone from you...

Dear sir/mam,

I just received my boar rockerz 510 headsets. It is nice product and thanks for such innovations and good products.
I have some issue with this as i am unable to use it on my pc as driver software is not being updated on pc despite numerous efforts. Kindly advise

Regards,

Vikas sharma
[protected]
(Hp)...

Greetings,
I recently purchased the boat airdopes 201 model on March 20th and the battery backup as mentioned was 3hours on one go and now it's hardly running for a half an hour to forty-five minutes I don't know whats the problem kindly raise my complaint on the same and tell me about the further process how can it be fixed.

I have ordered a boat wireless tws 441 pricing 2499 from official website of boat but after week they cancelled it for unavailability but till after three months they don't refund me my amount of 2499/- Rs and I think they do online fraud with me Iam having all the documents related to this and now I want to file a civil suite for online payment fraud by boat.

Hello,
My boat wireless bluetooth rockerz 225 model which was purchased on 13th oct 2019, is not working properly. So i have returned the product on 9th of april 2020. Till now i haven't received my product. I have mailed, made calls to customer care but it doesn't make any response. They is no proper response from the team or proper communication when i called to customer care number ([protected]). Neither i got the product nor my product is been replaced. Almost 5 months has been completed.

Hope i request here my problem will be solved.

Ticket id:1064455.

Thanking you:
My details:
Raghavendra panchadar
Mobile no: ([protected])
Mail id:raghavendra. [protected]@gmail.com

I am facing issue in low sound in one of the pod of earphones.kindly resolve the issue or replace as suitable to you as soon as possible.
Thanks

1420927 ticket number

On 29 aug they said will dispatch in 5 working days it has been more than 18 days from pick up. Still no response. My product is still with them. There customer service is not working

I have bought boat 235 V2 Bluetooth earphone from amazone and after 14 days the buttons were stopped functioning so as per rule i registered my complaints on boat site and i told them condition after that they took my product for servicing and replacement on 30 july 2020 and today is 10 september 2020 and yet no response came from the company. So i request if anyone who is capable to solve my problem please help me i will be thankfull

Hi team,

I bought boat rockerz 255 wireless headphones from amazon on 16th of july. And in only one and half month after it's right side of earpiece is not working at all.

Did not expected such a performance from boat, very disappointed.

So, i request you to replace my headphones as soon as possible.

Thanks,
Sakshi

Hello, my boat bassheads 152 wired earphone is not working. The right side earbud of earphone is not working. And this happen sudden when I am using using earphone.so, kindly please replace my earphone.

Replacement product issued status is showing from 5th September and customer service is not replying to my calls. Please help me as soon as possible.

I raised the ticket # 1075350 on 24th april

Considering it was lock down in mumbai and pune, i wasnt really sure if they would respond. But they did! And pickup was arranged immediately.

It was picked up on 5th may and tracking services showed it reached mumbai on 20th may.

Being understanding customer and citizen, i gave them enough time to respond. Its around 5 months and there is no response whatsoever!

I tried reaching out to the numbers given below, which i found in the email communication as well as through my research over internet and websites.

1. +[protected]Received in email, only voice message as response which says item picked up)
2. [protected] (Xpressbees - tracking for pickup and delivery)

The lease expectation was to keep us posted through email or phone call about the status! Which even small scale business in pune are doing by providing cell phone to their executives!

I need my earphones replaced since they are in warranty asap!