boAt Complaints & Reviews

I have purchased boat headset and i have reported a complaint.
I did not get any response from boat, but i commented in the boat facebook page and i got reply and they asked me to the send the product to the boat service center and i sent the boat headset (September 01 2020) to the boat service center.
After few days i messaged in messaged in facebook and got reply from them on september 07, 2020 like the replacement product will be dispatched in 2-3 days but already completed 9 days and the product is not dispatched yet. They have provide fake tracking number. Boat took my old headset and they are not giving replacement headset.

Again i messaged in facebook and boat blocked me in the facebook.

I sent so many emails but no response from them, customer care number is worst, they will not respond to customer care number and for email also they will not respond, not only for me and for all the customers they are doing like this.
Complaint ticket number: 1466367

Please do the needful.

My order no #44413 boat rockerz 450 agua blue. It was not manufactured well or finishing not done well. So i requested for replacement on 5th sept. It got picked up by delhivery courior on 5th and got delivered on 11th sept. Still there is no information regarding this and even the ticket no given to me #47388 there is no update on this and even on order page of boat site. I raisead so many mails but it taking too much time in responding to me and even i didn't get connected to boat customer care tried so many times.

Dear respective, greetings!

I have bought boat micro usb 500 black 1.5m cable via flipkart on 2nd jun 2020.

Here attached invoice for your reference, but not having an mfg box.

It's charging slowly, not working properly.

Tried using the cable via 1a, 1.2a, 2a branded charger adapters in proper power sockets. Facing negative results.

Kindly resolve the problem asap.

Actually, i’m a huge fan of boat brand. Almost all of my electronic devices are boat such as 255f earphone, rugby bluetooth speaker and including this cable.

Hope boat team won’t disappoint me by resolving this cable issue in quick action with hassle-free.

I had boat bluetooth speakers which stopped working properly after 2-3 months. Raised a complaint and they picked the speakers for service. Later i got a mail that speaker will be replaced. Later, no replacement nothing for last 6 months. I keep getting mails that the ticket will be closed. Whenever i respond no reply to my mails. They told its been shipped and provided some tracking number. I cannot find any details for that tracking number. It says no data found. I did not get replacement unit. Whenever i call their customer support, its not connecting. Worst customer service ever come across,

I ordered boat wired headsets on july 6, 2020 and i received the parcel almost after ten days and the same day i have raised the return request and it returned to the delivery person (From xpressbees) on 29th july 2020, now it's been almost two months still i didn't get any response regarding my refund and i have called to customer care support and i have raised many mails regarding it, but none of them was responded. I would like to know the status of my refund or the approximate time that those guys will gonna take to refund my money. Please look into the issue and solve it asap.

My order id is 22988

I had raised the complaint for my boat rockerz, due to charging issue. Same has been locked by the boat and also received the confirmation that they have received on 11th, july however no response on their side after that and no customer care number working and no reply by email. I bought it online through amazon.

My boat rockerz 255 cable has remove from the cable can u pls make it as soon as possible

I ordered boat basshead152 earphones on 16th june form amaazon and its currently 14th september and its not working properly from one side... I want to exchange it as soon as possible.

Boat (Bass heads 225 blue)

I have raised the complaint for replacement of boat earphones on 7 aug. On 10 august it was accepted. On 20th august replacement got issued but even after 20-25 days for product been issued the product is yet not received and there is no contact or tracking details. Even no reply on my mail and phone call of customer care is not receivable.
My complaint id is 1380427

I had raised the complaint for my boat rockerz 255f due to charging issue... Same has been locked by the boat and also received the confirmation that they have received on 9th se however now no response and unable to by their customer service by phone or by mail etc...

So i have no clue by when i will review this product

I claimed the warranty on june and have picked my parcel for replacement. It's been more than 4 months now not yet delivered my parcel. Haven't got any updates not receiving of calls. Bad experience

I have claimed the warranty of my earphone as one of the earphone was not working. They picked up my parcel n haven't yet returned it or replaced it as it's been more than 4 months now. Worst experience.

Boat lifestyle has some serious customer care issues. Even after a month of placing order, i have not received the product.
I have trying to reach customer care over phone and email, but both are not responding.

The order number is #42269. Please update me on status of this order.

My replacement product is not delivered yet. Token no. is 1471699

On july 14th 2020 i claimed for warranty for my earphone nd on 16 th delivery boy came on 16th nd picked up my product bt still this time i did not get my product back...what the hell is this...i am so sad of this activity...my ticket no. is 1286911 ...plz track this nd do something

Left headset not working

I issued a complaint for replacement of my earphones boat basshead 225 on 25th of August 2020 and on 26th of August 2020 the delibery boy from xpressbees came and took my earphones. After they provided me with a ticket no. And an AWB no., i kept a track of the product. On 2nd of September it was last updated as it reached Mumbai and was given to WHHANDOVER. Its been 18 days and i have not recieved my product back. My ticket no. Is 1447290 and my AWB no. Is[protected].

As i was curious so i tried calling their customer service but they dont reply to that.

This is a sincere request please give a new product or refund my money as it was in the warranty period. Thanking you in anticipation.

Against warranty i register complain online regarding headphone problem on 7 april. Product picked by boat. But still issue not resolved. Many mails i have sent but no one responded back.

I had applied for a replacement of my boat rugby speakers on 13 march 2020 before lockdown and it was well approved by boat too. But after that i have got no information as to when will they ship my replacement product as i have already gave them my defected piece. Earlier atleast their customer service used topick up the call and give me false promises but not not even their customer service picks up the phone. I feel very much cheated as it has been 7 months and boat has given me neither information about my product neither sent the replacement.
My complaint id was 1009511.