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www.boat-lifestyle.com
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Updated: Apr 8, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 230

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D
Dtrans7
Aug 25, 2020
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I have claimed warranty of my boat bassheads 220 earphones on 18 march 2020 and haven't received my earphones yet its been 5 to 6 months they didn't answered most of my calls on the costumer service and they were just making promises that it will dispatch it in 48 hrs or so but they never did. N it was difficult to connect with them as after 4 to 5 tries the call connects and then after that 10 mins waiting or so i can talk to them and they ate up my 5 months warranty by keeping the product to themselves on the service centre i want my warranty of 5 months back
Aug 28, 2020
Complaint marked as Resolved 
boAt customer support has been notified about the posted complaint.
Aug 25, 2020
Updated by Dtrans7 I want my replaced product back
Aug 28, 2020
Updated by Dtrans7 No one called till now
Aug 28, 2020
Updated by Dtrans7 I didn't got my product back till now
Aug 28, 2020
Updated by Dtrans7 They didn't emailed or called they r not even recieving my call
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    V
    Vasanth Billa
    Aug 25, 2020
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    My boat speaker is under warranty..I handed over my speaker to the courier men on Aug 1...it's aug 25th...now..Not a single reply from your customer service..and the status of the ticket is same as what a I saw on 20days back..please help me as soon as possible..
    boAt customer support has been notified about the posted complaint.
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      C
      Chetan Naiwal
      Aug 25, 2020
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      One side headphone not working. Currently in warranty period. Please resolve ASAP. Thank you.
      boAt customer support has been notified about the posted complaint.
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        P
        Pratyush saini
        Aug 25, 2020
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        Address: B 259 gaali no 3 majlis park Adarsh Nagar,110033 new delhi

        My earphone is not working and it is under warranty as I bought it in may 2020
        boAt customer support has been notified about the posted complaint.
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          B
          Balkrishna w
          Aug 25, 2020
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          As i purchased boat rockerz 255 sports bluetooth wireless earphone with immersive stereo sound and hands free mic (Active black) | b07c2vjxp4 (B07c2vjxp4) hsn:8518
          On[protected] so currently one side headset is not working please provide a solution for this
          boAt customer support has been notified about the posted complaint.
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            S
            shaz alam
            Aug 25, 2020
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            Address: mumbai
            Website: Support.boat-lifestyle.com

            My boat stone 1000 speaker was picked up on 23rd of july for repair and the product was dispatching soon on august 1st. Today is 25th of august and the status remains the same. No response from customer care, no reply to e-mails. Please do the needful. My ticket# is 1310758
            boAt customer support has been notified about the posted complaint.
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              P
              palak.khanna
              Aug 25, 2020
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              Hi .. MyOrder ID - OD[protected].
              I have ordered ear phones from Flipkart on 22nd June. It's been only 3 months and its one ear has stopped working. How can I get it replaced
              boAt customer support has been notified about the posted complaint.
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                M
                [email protected]
                Aug 25, 2020
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                Address: Len no. I6 Near Panchashil Mitr Mandal Sr. No. 25 Munjabawasti Dhanori pune 411015

                It's almost 2 months passed my earphone does not get return to mee.
                Please give my product as soon as possible. No costumer service get answers to mee. Is this real company or Fraud ???
                Ticket number 1217037
                Give my product as any condition.
                boAt customer support has been notified about the posted complaint.
                Aug 25, 2020
                Updated by [email protected]                 My mobile number is [protected]
                Contact mee and give my BoatRockerz earphone return
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                  K
                  K M L N Abhishek
                  Aug 25, 2020
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                  Resolved

                  No response from the company for claiming warranty.

                  The earphones o[censored]s i.e. boat rockerz 255 have been sent to claim warranty. It had been two months that the earphones have sent to them. They are not giving any reply in "https://imaginemarketing.freshdesk.com/support/home".
                  Ticket Number: 1231186
                  Pickup date of product: 29 june 2020
                  Issue: Not get chaged when the charger is plugged in

                  I request that to consider my complaint and help me to claim warranty...
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                  R
                  rajeshwari9495
                  Aug 25, 2020
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                  I was having the issue with the product (On/off switch not working) a few months back and at that time, the product was in warranty period. So, i raised the complaint and got the replacement after 2 months. But now the product received is not functioning at all. It has the connectivity issue and it is no more in the warranty period. I have sent mail and raised the complaints also. But haven't got any response yet. Also not able to go through the calls.
                  boAt customer support has been notified about the posted complaint.
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                    S
                    shubhi singhal
                    Aug 25, 2020
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                    I have purchased boat earphones on[protected].They are not working properly now. I request you to please look into this and change my earphones.
                    Purchased by amazon
                    Order id-[protected]-1692332
                    Order date[protected]
                    In the name of shubhi singhal!
                    boAt customer support has been notified about the posted complaint.
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                      P
                      Prateekkumar.1
                      Aug 25, 2020
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                      Address: Dav sacholl bhadra hanumangarh Rajasthan

                      Not charging properly
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                        N
                        [email protected]
                        Aug 25, 2020
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                        From the last few days there is no update regarding my replacement unit, Right now it's showing replacement unit issued, But again it's showing in testing phase, When will I get my product
                        boAt customer support has been notified about the posted complaint.
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                          A
                          ANIKET MINHAS
                          Aug 25, 2020
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                          Address: Mumbai

                          I submitted my defected piece to the company but it's been 1 month and there has been no progress after approval of replacement product. The replacement product is due to dispatch since 20 days. I can also not contact the center by phone or even by mail. My service token no. is 1310164. I look forward to hearing from you.
                          boAt customer support has been notified about the posted complaint.
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                            R
                            Rukul
                            from Mugma, Jharkhand
                            Aug 25, 2020
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                            Resolved

                            Ticket number - 1391618

                            The last status was on 20 august 2020 it was shy the product is already handovered. But in boat website when entering tickets number it was not showing anything. I want clearify where isy product and when i wil
                            Sep 6, 2020
                            Complaint marked as Resolved 
                            Resolved I got my product .thanks Happy with the boat and consumer complaint site as well.thank u so much
                            boAt customer support has been notified about the posted complaint.
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                              L
                              lrahul28
                              Aug 24, 2020
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                              My boat rockerz 255 pro raging red bluetooth earphone stopped working one side i sent it for replacement its been almost a month, the delivery partner said that the product is delivered but the service center didnt updated anything. There is no minimum courtesy to acknowledge the customer who pay you money yet gets stupid service please feel shame on yourselves for giving such worst service. My ticket no is 1349614. And people who are reading this dont give your product for replacement they wont respond and you will lose your defect product also..!!!
                              boAt customer support has been notified about the posted complaint.
                              Aug 31, 2020
                              Updated by lrahul28                               Do you people have any professional ethics there is no response from your irresponsible staff. I want my product back they are not even responding even after registering so many complaints it's been month my product is not returned
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                                O
                                Om Kulkarni Aaherwadikar
                                Aug 24, 2020
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                                Hello,
                                I have placed a Complaint for my Boat UsB cable on 10th June n on 14th June itself the product was pickup by Xpressbess but unfortunately no updates of the product have been provided to me by the Company. My ticket no. is 1149499.
                                I have tried number of times to contact them through Email id or Call but unfortunetly their is mo any response from the other side, request the company to give the product as soon as possible.

                                My email Id - [protected]@gmail.com
                                boAt customer support has been notified about the posted complaint.
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                                  N
                                  Ninadsb
                                  Aug 24, 2020
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                                  Address: Mumbai
                                  Website: support.boat-lifestyle.com

                                  Hey my ticket number is 1305287 and u guys have taken my product 1 month ago and still not sent a replacement for that it's like u guys don't even respond to my mails and the your customer service number is trash it's like u Don't even pick up the calls .i[censored] don't want to give warranty to your products say so don't give fake accusations that u will give 1 year warranty for all your products.this is the worst customer treatment I have received.you guys took the product 1 month ago and after that I haven't even got a single update on my product.like it's been 1 month and your customer service is trash
                                  boAt customer support has been notified about the posted complaint.
                                  Aug 25, 2020
                                  Updated by Ninadsb                                   Update got the update after the complaint I didn't understand why they could not tell me before I logged this complaint
                                  View replies
                                  Boat — The worst customer service in Pune

                                  I have purchased boat rockers 255 on Jan 21, but now it's totally worst. It's not working. Also customer service not responding in Pune
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                                    R
                                    Rohit Shivsharan
                                    Aug 24, 2020
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                                    Hello,

                                    It's been a month now i don't have my product. I paid 3k for the product and i'm unable to use it because you are not providing your service properly. By now i should have got my product from you. There's no proper reply from you my product is in dispatiching stage and i cant wait anymore. This is the last warning mail for you, if there's no proper update of my product from you i will be filing a complaint in consumer court against you by tomorrow. My ticket number is 1314496. Last call from my side!!

                                    Regards
                                    Rohit s
                                    boAt customer support has been notified about the posted complaint.
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                                      M
                                      Manoj Takale
                                      Aug 24, 2020
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                                      Address: Sr no. 92 Laxmi nagar shahu vawahat parvati pune 411009 near dattawadi police station

                                      I have purches some before days boat rockerz 255 f black but after fews days one hair plug is not working i submit complent to boat customer care currier pickup my head phone from my home at 22july2020 but after one month my boat rockerz 255f is not replaced my tiket no is 1313331
                                      I am very unhappy due to this service please replace my boat rockers 255 f black bery fast
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