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Updated: Dec 3, 2025
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J
Jayeshsahu25
Aug 19, 2020
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Address: Mumbai

Please talk them. And help me..
My ticket number - 1371029
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    J
    Jayeshsahu25
    Aug 19, 2020
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    Address: Mumbai

    My boat product show 14 august despatching soon.
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      P
      Priyank Pawar
      Aug 19, 2020
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      Hey I am Priyank. I bought the Boat Airdopes 381 and they stopped working on first day itself. I registered the complaint twice. The first time there was no response. I registered the second complaint on 24th of July. TICKET NO. 1325495. The product was picked on 28th July and The replacement product was issued on 5th August. After that day i have not received any kind o[censored]pdate or any kind if mail. Its been nearly a month now. I hope to receive the product soon.

      Regards.
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        R
        RazaaHn
        Aug 19, 2020
        Resolved
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        Resolved

        I sent a request for product replacement on 23july and they issued a replacement on 1 August, but since 1 August they aren't responding nether giving any update. My ticket number was 1320896
        Aug 24, 2020
        Complaint marked as Resolved 
        Not a single step taken right now, plz help
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          L
          Luckyp98
          from Mundi, Madhya Pradesh
          Aug 19, 2020
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          I bought boat nirvana 715anc noise cancelation Bluetooth headphones from. Amazon on 10 Jun 2020.

          In just 20 days i start facing issues. So as product is in warranty period. I Register a complaint for replacement.

          On 3 July they picked up my product and on 10 July they issued replacement product. It's been around 50 days but i didn't get my product back.

          I tried customer care more than 100 times, but they didn't even pick the call. Nor replying to emails. Nor solve ticket that's generated on website.

          When will i get my product? I'm working from home facing lot of issue because of this bad customer service.

          I need my product as soon as possible.

          Yesterday even i complaint the same. It showed resolved without been resolved.

          Ticket Number : 1247615
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            R
            Rahul mh15
            Aug 19, 2020
            Resolved
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            Resolved

            My ticket no 1357915 for boat earphones is not yet delivered to mi. It showing wh handover from 10 aug 2020.
            There is no response from customer care on call.
            I already mail at [protected]@imaginemarketingindia.com
            But still no response.
            Please do check on this.
            It's urgent due to wfh due to covid
            Nov 10, 2020
            Complaint marked as Resolved 
            I contacted many times to boat consumer care and also mailed my complaint to them
            boAt customer support has been notified about the posted complaint.
            Oct 07, 2020
            Updated by Rahul mh15             No one from boAt consumer Support contacted me for my complaint.
            Low level of service they are providing to their customers.
            Which may leads to loose customers.
            Please do take some action.

            Regards
            Rahul
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              A
              Ayush Malik15100
              Aug 19, 2020
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              Address: A27 Mandakini colony near sbi mohanpura roorkee Haridwar 247667

              I registered a complaint within the warranty period of my headphone which wasn't working properly after it was picked up for service center on 28 june and replacement product was issued on 11 july. Since then there is no updates on dispatching of my replacement products for last 40 days. Please look into the matter
              Ticket no- 1226870
              +1 photos
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                N
                nittin saini
                from Jalandhar, Punjab
                Aug 19, 2020
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                Address: Bsf Campus ,Jalandhar
                Website: www.boatlifestyle.com

                I bought airdopes from amazon on 18 july, 2020. When i reiceived the dopes its volume was not full and the sound was also flat. So, i request you to please check these dopes. These airdopes are under the warranty period of one year.in case of any query please call at my number:[protected].
                Yours sincerely,
                Nitin saini.
                (A resident of bsf camus)
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                  I
                  IAMKEERAT
                  Aug 19, 2020
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                  My ticket number is 1322736
                  I hv purchased boat rockerz 450 from official boat website on 10th july 2020 and recieved it on 18th july... But the product was not working fine as one of its ear was producing low sound... So i filed a complaint for product replacement... Now its been almost a month and i didn't recieved my headphones back... The message showing on my ticket number is (Replacement product dispatching soon) kindly provide my product back for which i hv alredy paid... Or i should further look for some strict actions
                  +1 photos
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                    S
                    Sumit279
                    from Mumbai, Maharashtra
                    Aug 19, 2020
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                    Boat order id: 34218
                    Product: boat grenade bluetooth speaker
                    Order placed on: 6th august
                    The customer care numbers never gets connected they always say it’s closed today.
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                      Y
                      Yeduu
                      Aug 19, 2020
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                      Address: Kudavali naka, Kudavali naka

                      Not wroking code
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                        N
                        [email protected]
                        Aug 19, 2020
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                        Address: Mumbai

                        Xpressbees Logistics — boat bluetooth wireless earphones is not delivered but showing dto status and delivered in mumbai, and my product is from Jammu
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                          S
                          Sanchi Nalwa
                          Aug 18, 2020
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                          Address: Mumbai

                          I bought boAt earphones and they stopped working within 3 months, and then i gave them for replacement. The agents picked it up on June 25 and now it has been over months and they won't reply to my calls, or the emails.

                          Whenever I call them I'm put on waiting for hours, I'm helpless!!
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                            A
                            Anshul Duseja
                            Aug 18, 2020
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                            I bought my boat Airdopes 441 for rupees 2499 on 24 July 2020. On 18 August one of the bud I e. The right bud has stopped working. I have done the factory reset also but it is still not working. Only the left bud is showing blue light the right bud is not showing any light except the red light on touching.
                            +1 photos
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                              A
                              Aniket Gurav
                              Aug 18, 2020
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                              This company doesn't give the type of customer support they promise to their customers. I have filed for a replacement for a defective product on their website. The ticket id is 1250089. It's been more than one and a half months now, there is no response from their side. Nobody replies to the emails, nor does their customer helpline number work. I'm fed up with this. I don't even have an option to contact their customer executive.
                              boAt customer support has been notified about the posted complaint.
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                                P
                                Pranat Mishra
                                from Mumbai, Maharashtra
                                Aug 18, 2020
                                Resolved
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                                Resolved

                                I have bought a boat airdopes 381 by June 26, 2020 and after a month only it's right bud's touch stopped working. so I filed a complaint against it by 30th July and it got picked by 1st August. It has been 18days now and still I haven't received my product.when I track it, it's showing WHHandover. They are not giving reply to any calls and mails. I have to travel after a week and I don't know whether I'll be able to receive it or not.
                                Ticket number-1350178
                                Tracking number[protected]
                                +1 photos
                                Sep 3, 2020
                                Complaint marked as Resolved 
                                Delivered
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                                The current status is showing that the replacement product has been issued by 21st of August. Please update the delivery details.
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                                Pranat Mishra's [Complaint's author] reply, Aug 26, 2020
                                Ticket number 1350178
                                I have bought Airdops381 on 15 Feb 2021 and 2 month it is not working properly then I have given back to the boat company and then I have filled the complaint and my product was picked up on 10/5/2021 and today date is 20/6/2021 and still I have not received any message to the boat company. Today is 40th day and still I have not get my Airdops381
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                                  R
                                  Rahul Krishnan26
                                  Aug 18, 2020
                                  Resolved
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                                  Resolved

                                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063

                                  Replacement Product Issued Ticket status updated on 14th August after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                                  I had registered complaint on 3th august with a ticket number 1363133. The product was collected from me on 30th October and the service center received on 5th of august, when i check in boat website with my ticket. I saw that on 5th the agree for replacement but till now there is no change in replacement
                                  Till now i didn't receive my product,
                                  I called service center 100 times no one answers my call, no one replied my mails.
                                  +1 photos
                                  Aug 20, 2020
                                  Complaint marked as Resolved 
                                  [email protected]
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                                    B
                                    buntyabhay
                                    Aug 18, 2020
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                                    Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

                                    After a lot of follow ups I am not getting my product back and i have registered the complaint on 24th June 2020 and still waiting for the product. Not sure why its not delivered yet as I called the other centers and they are functioning but my product was in Mumbai when I last informed.
                                    Other locations like Pune are saying we are giving the replacement hand to hand but why Mumbai location is not sending the product on time its almost 2 months now I am still waiting for my product and just getting mails that it will be delivered and recently I got the mail that it with courier team and its 13 days now with courier so not sure where is my product now.

                                    Note : We raised the ticket for the first time on 24th June 2020 and the ticket number at that time was 1216400.
                                    +1 photos
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                                      S
                                      Shubham Chowdhary
                                      Aug 18, 2020
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                                      One side of wireless headphone was not working properly, so i raised complaint on 30July 2020 and product is picked on 2nd August 2020, after tracking my shipment it shows whhandover from[protected]:5:24 pm on 11 August 2020. Now 18 August its been more than 18 days still no update from boat. Customer care not responding for calls and mails.

                                      Please help here i want my headphone as early as possible...
                                      Ticket no. Is 1351217...
                                      +1 photos
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                                      Aug 18, 2020
                                      Updated by Shubham Chowdhary                                       Attaching Tracking status of Boat Site

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                                        J
                                        Javy Singh
                                        Aug 18, 2020
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                                        I complaint my boat headphones on 15 July 2020 and boat courier partner picked the product on 16 July 2020. My product delivered to boat company on 31 July 2020. After, checking product they issued the replacement of product and said replacement product dispatching soon on 31 July 2020. But, till now they didn't dispatched my replacement product. I mailed them many times but, they didn't reply and no one is attending the service number of boat company. Please help me, so replacement product dispatch as soon as possible.
                                        +1 photos
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