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www.boat-lifestyle.com
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Updated: Jun 10, 2026
Complaints 5810
Resolved
426
Unresolved
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 230

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S
Shreerajnamita
Aug 26, 2020
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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063 See Map Customer Care: 022-49461882

Hi Team,

Its been now 2 months still i not received replacment of product that promise by boat team. On 4th july status of complaint Upgraded Product dispatching soon after waiting again for one month and several email boat team update same status on 17th aug.
When i cam get replacement.
Sep 11, 2020
Complaint marked as Resolved 
They took so much time almost 3 months for replacement and today I received product. But product is already use some scratches. dust in earbuds and major fault wire is already tattered.
boAt customer support has been notified about the posted complaint.
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They email me the tracking no courier partner xpressbees.but that tracking no is not trackable.

[protected] tracking no.
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    M
    MURAREE AHIRWAR
    Aug 25, 2020
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    Address: Room no. 320 uvsl bachelor hostel steel complex, bhugaon link road, wardha, Maharashtra 442001

    BoAt Bassheads 103 Blue Wired Headset jack has got malfunctioned.
    boAt customer support has been notified about the posted complaint.
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      B
      Barath Mohan M
      Aug 25, 2020
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      Address: Mumbai

      My name is barath mohan m.
      I gave my bluetooth headset which is named
      Boat rockerz 255 sports bluetooth wireless earphone
      With immersive stereo sound and hands free mic
      (Raging red) for servicing/replacement, dated july-08 2020.
      My ticket number is 1256614.
      My headset was successfully picked up from my location on time and delivered to the boat service center in mumbai, there was no response from the team whatsoever. It has almost 2 months now and the warranty period is over. But still i have neither received any update from the company nor any replacement product as promised. This is way past the waiting period and i'm worried that my earphone will never reach me. I request the respective authorites to check into this issue and provide me with the replacement as per the warranty.
      boAt customer support has been notified about the posted complaint.
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      My waybill number :[protected], it is notified to me by the courier company that my order has been succesfully deliverd to its destination.Yet my ticket number on the boat service portal hasnt been updated.Which means that my item has reached the destination but its been lying there untouched. So i requst the authorities to please check into it as soon as possible
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        D
        Dtrans7
        Aug 25, 2020
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        I have claimed warranty of my boat bassheads 220 earphones on 18 march 2020 and haven't received my earphones yet its been 5 to 6 months they didn't answered most of my calls on the costumer service and they were just making promises that it will dispatch it in 48 hrs or so but they never did. N it was difficult to connect with them as after 4 to 5 tries the call connects and then after that 10 mins waiting or so i can talk to them and they ate up my 5 months warranty by keeping the product to themselves on the service centre i want my warranty of 5 months back
        Aug 28, 2020
        Complaint marked as Resolved 
        boAt customer support has been notified about the posted complaint.
        Aug 25, 2020
        Updated by Dtrans7         I want my replaced product back
        Aug 28, 2020
        Updated by Dtrans7         No one called till now
        Aug 28, 2020
        Updated by Dtrans7         I didn't got my product back till now
        Aug 28, 2020
        Updated by Dtrans7         They didn't emailed or called they r not even recieving my call
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          V
          Vasanth Billa
          Aug 25, 2020
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          My boat speaker is under warranty..I handed over my speaker to the courier men on Aug 1...it's aug 25th...now..Not a single reply from your customer service..and the status of the ticket is same as what a I saw on 20days back..please help me as soon as possible..
          boAt customer support has been notified about the posted complaint.
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            C
            Chetan Naiwal
            Aug 25, 2020
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            One side headphone not working. Currently in warranty period. Please resolve ASAP. Thank you.
            boAt customer support has been notified about the posted complaint.
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              P
              Pratyush saini
              Aug 25, 2020
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              Address: B 259 gaali no 3 majlis park Adarsh Nagar,110033 new delhi

              My earphone is not working and it is under warranty as I bought it in may 2020
              boAt customer support has been notified about the posted complaint.
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                B
                Balkrishna w
                Aug 25, 2020
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                As i purchased boat rockerz 255 sports bluetooth wireless earphone with immersive stereo sound and hands free mic (Active black) | b07c2vjxp4 (B07c2vjxp4) hsn:8518
                On[protected] so currently one side headset is not working please provide a solution for this
                boAt customer support has been notified about the posted complaint.
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                  S
                  shaz alam
                  Aug 25, 2020
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                  Address: mumbai
                  Website: Support.boat-lifestyle.com

                  My boat stone 1000 speaker was picked up on 23rd of july for repair and the product was dispatching soon on august 1st. Today is 25th of august and the status remains the same. No response from customer care, no reply to e-mails. Please do the needful. My ticket# is 1310758
                  boAt customer support has been notified about the posted complaint.
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                    P
                    palak.khanna
                    Aug 25, 2020
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                    Hi .. MyOrder ID - OD[protected].
                    I have ordered ear phones from Flipkart on 22nd June. It's been only 3 months and its one ear has stopped working. How can I get it replaced
                    boAt customer support has been notified about the posted complaint.
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                      M
                      [email protected]
                      Aug 25, 2020
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                      Address: Len no. I6 Near Panchashil Mitr Mandal Sr. No. 25 Munjabawasti Dhanori pune 411015

                      It's almost 2 months passed my earphone does not get return to mee.
                      Please give my product as soon as possible. No costumer service get answers to mee. Is this real company or Fraud ???
                      Ticket number 1217037
                      Give my product as any condition.
                      boAt customer support has been notified about the posted complaint.
                      Aug 25, 2020
                      Updated by [email protected]                       My mobile number is [protected]
                      Contact mee and give my BoatRockerz earphone return
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                        K
                        K M L N Abhishek
                        Aug 25, 2020
                        Resolved
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                        Resolved

                        No response from the company for claiming warranty.

                        The earphones o[censored]s i.e. boat rockerz 255 have been sent to claim warranty. It had been two months that the earphones have sent to them. They are not giving any reply in "https://imaginemarketing.freshdesk.com/support/home".
                        Ticket Number: 1231186
                        Pickup date of product: 29 june 2020
                        Issue: Not get chaged when the charger is plugged in

                        I request that to consider my complaint and help me to claim warranty...
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                        R
                        rajeshwari9495
                        Aug 25, 2020
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                        I was having the issue with the product (On/off switch not working) a few months back and at that time, the product was in warranty period. So, i raised the complaint and got the replacement after 2 months. But now the product received is not functioning at all. It has the connectivity issue and it is no more in the warranty period. I have sent mail and raised the complaints also. But haven't got any response yet. Also not able to go through the calls.
                        boAt customer support has been notified about the posted complaint.
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                          S
                          shubhi singhal
                          Aug 25, 2020
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                          I have purchased boat earphones on[protected].They are not working properly now. I request you to please look into this and change my earphones.
                          Purchased by amazon
                          Order id-[protected]-1692332
                          Order date[protected]
                          In the name of shubhi singhal!
                          boAt customer support has been notified about the posted complaint.
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                            P
                            Prateekkumar.1
                            Aug 25, 2020
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                            Address: Dav sacholl bhadra hanumangarh Rajasthan

                            Not charging properly
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                              N
                              [email protected]
                              Aug 25, 2020
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                              From the last few days there is no update regarding my replacement unit, Right now it's showing replacement unit issued, But again it's showing in testing phase, When will I get my product
                              boAt customer support has been notified about the posted complaint.
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                                A
                                ANIKET MINHAS
                                Aug 25, 2020
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                                Address: Mumbai

                                I submitted my defected piece to the company but it's been 1 month and there has been no progress after approval of replacement product. The replacement product is due to dispatch since 20 days. I can also not contact the center by phone or even by mail. My service token no. is 1310164. I look forward to hearing from you.
                                boAt customer support has been notified about the posted complaint.
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                                  R
                                  Rukul
                                  from Mugma, Jharkhand
                                  Aug 25, 2020
                                  Resolved
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                                  Resolved

                                  Ticket number - 1391618

                                  The last status was on 20 august 2020 it was shy the product is already handovered. But in boat website when entering tickets number it was not showing anything. I want clearify where isy product and when i wil
                                  Sep 6, 2020
                                  Complaint marked as Resolved 
                                  Resolved I got my product .thanks Happy with the boat and consumer complaint site as well.thank u so much
                                  boAt customer support has been notified about the posted complaint.
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                                    L
                                    lrahul28
                                    Aug 24, 2020
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                                    My boat rockerz 255 pro raging red bluetooth earphone stopped working one side i sent it for replacement its been almost a month, the delivery partner said that the product is delivered but the service center didnt updated anything. There is no minimum courtesy to acknowledge the customer who pay you money yet gets stupid service please feel shame on yourselves for giving such worst service. My ticket no is 1349614. And people who are reading this dont give your product for replacement they wont respond and you will lose your defect product also..!!!
                                    boAt customer support has been notified about the posted complaint.
                                    Aug 31, 2020
                                    Updated by lrahul28                                     Do you people have any professional ethics there is no response from your irresponsible staff. I want my product back they are not even responding even after registering so many complaints it's been month my product is not returned
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                                      O
                                      Om Kulkarni Aaherwadikar
                                      Aug 24, 2020
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                                      Hello,
                                      I have placed a Complaint for my Boat UsB cable on 10th June n on 14th June itself the product was pickup by Xpressbess but unfortunately no updates of the product have been provided to me by the Company. My ticket no. is 1149499.
                                      I have tried number of times to contact them through Email id or Call but unfortunetly their is mo any response from the other side, request the company to give the product as soon as possible.

                                      My email Id - [protected]@gmail.com
                                      boAt customer support has been notified about the posted complaint.
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