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Updated: Jun 10, 2026
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boAt reviews & complaints page 239

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R
rumitgore
Aug 10, 2020
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Boat earphones were given for repair/replacement under warranty but there is no update after issuing replacement for the product.
Neither they are answering mail nor there customer care number is reachable.
All the date wise details are attached.
Its been more than 10 days after the issuing of replacement now.

Boat should either tell me what are the updates or should provide me with a full refund.
boAt customer support has been notified about the posted complaint.
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It's been more than 48 hours after filing a complaint here and still I haven't recieved any update on my product from Boat.
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    D
    Dlink
    Aug 10, 2020
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    I have raised complaint in boat website regarding my ear phones not working on[protected] and on june 2nd pickup was done and whhandoverd on 18th june but it's showing pickup generated for servicing and replacement i tried calling to customer care but no response
    boAt customer support has been notified about the posted complaint.
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      D
      DIVYA K R
      Aug 10, 2020
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      Resolved

      I raised a complaint with boat on jul14, 2020 for my bassheads which stopped working and it was pickedup by them on jul16, 2020. As you can clearly see in the screenshot that it got delivered to them on aug1, 2020 & by aug 4th they had updated as replacement product issued but till now (Its been almost a week) i didn't get any updates from their side regarding shipment.

      My ticket no is 1286755
      Aug 28, 2020
      Complaint marked as Resolved 
      Finally got my replacement after a long followup for almost a month
      boAt customer support has been notified about the posted complaint.
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        S
        Sarthak Upadhyay
        from Mundi, Madhya Pradesh
        Aug 9, 2020
        Resolved
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        Resolved

        I've registered a warranty complain on 26 july 2020, in which left side of earphone wasn't working. whose service ticket number is 1335623...

        complain was approved on 28th of the july. on 29th of july a boy from delhivery picked up my earphone. on 5th of the august Product successfully received at service centre and was in testing phase. on the same day warranty was approved and replacement was issued. and it's 8th of the august. till the date "Replacement Product dispatching soon" status is showing.

        please, dispatch it ASAP. i was willing to buy boAt airdopes 441. but, after seeing their customer supoort. i couldn't effort. please, revive your support. no one accepting my call..
        Aug 14, 2020
        Complaint marked as Resolved 
        they, dispatched my product. issue was due to covid containment zone.but, boat customer care never accepts call. this is cons of this company. meanwhile, products are amazing..
        boAt customer support has been notified about the posted complaint.
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        not dispaching my product
        ticket no =1313281
        Reply
        i have complaint about my boat rockerz 450 distructing sound on 22th july but boat does not dispaching my product
        ticket number=1313281
        Reply
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          P
          PankajK55185603
          Aug 9, 2020
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          I complaint by email for replacement in may 2020, i received an email for pickup from their end but till date no they did not take any action
          boAt customer support has been notified about the posted complaint.
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            V
            Vikul Tomar
            Aug 9, 2020
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            Address: 44 BAN PAC MEERUT PIN 250002
            Website: [email protected]

            Can't connect each other
            boAt customer support has been notified about the posted complaint.
            Aug 09, 2020
            Updated by Vikul Tomar             Airdopes can't connect each other

            Aug 09, 2020
            Updated by Vikul Tomar             Airdopes can't connect each other
            Aug 09, 2020
            Updated by Vikul Tomar             Airdopes 381 not working properly

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              A
              Aparna_s
              Aug 9, 2020
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              Resolved

              Ticket number : 1320678
              I complaint about my boat bassheads 172 wired headset on 23th july 2020 and, it got approved on 24th july.

              And on the other day 1 guy from delhivery took my headset.

              1st of august i got an update from boat that they got my earphones and is in testing phase

              On 4th august i got another two updates that a replacement earphones are issued and will be dispatching soon

              Today is 9th august and i didn't received any updates on dispatching or any kind of delay in delivery.

              I want my earphones its very urgent
              Aug 18, 2020
              Complaint marked as Resolved 
              boAt customer support has been notified about the posted complaint.
              Aug 14, 2020
              Updated by Aparna_s               Not received any updates till now. Status is still Replacement product issued on Aug 4
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                A
                Aashish kataria
                Aug 9, 2020
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                Address: Maharashtra Mumbai

                I gave my earphone to boat company for repair
                But after 4 months boat not return my earphone to me
                No help from boat side
                So i request to you please please help me
                Awb no.[protected]Xpbees)
                Mobile number [protected]
                Mail [protected]@gmail.com
                boAt customer support has been notified about the posted complaint.
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                  A
                  Anit Lucky
                  Aug 9, 2020
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                  Address: Mumbai

                  I have ordered my wireless headphones on 22nd july and now it is 9th of august and it has not been delivered... I want to cancel my order. Its a big request. My order number is 18138
                  boAt customer support has been notified about the posted complaint.
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                    A
                    akshay jawla
                    Aug 9, 2020
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                    I had claimed for my earphone. His left-side air phone was faulty. Then i sent my year phone boat service center on 28 july.

                    Today is august 9, it has been 13 days. My product has not returned yet.

                    There is no update yet after the replacement product issued was announced on august 5.

                    Sir, i request you please dispatched my product soon
                    boAt customer support has been notified about the posted complaint.
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                      A
                      Aparna_s
                      Aug 8, 2020
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                      Resolved

                      Ticket number : 1320678
                      I complaint about my boat bassheads 172 wired headset on 23th july 2020 and, it got approved on 24th july.

                      And on the other day 1 guy from delhivery took my headset.

                      1st of august i got an update from boat that they got my earphones and is in testing phase

                      On 4th august i got another two updates that a replacement earphones are issued and will be dispatching soon

                      Today is 8th august and i din't received any updates on dispatching or any kind of delay in delivery.

                      I want my earphones its very urgent
                      Aug 18, 2020
                      Complaint marked as Resolved 
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Shubham Surjuse0078
                        Aug 8, 2020
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                        I have requested for warranty replacement on 30/06/2020 for boat basshead 162 wired headset and it is not replaced tell now.
                        My ticket number is 1236941
                        I request for fast response.
                        boAt customer support has been notified about the posted complaint.
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                          R
                          Rahul Tarai
                          Aug 8, 2020
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                          It makes noisy sound after every 15 min.
                          boAt customer support has been notified about the posted complaint.
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                            A
                            akhileshmacha143
                            Aug 8, 2020
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                            As i have boat bluetooth headphones. I puchased it on feb 07 2020. And in a month of march only the 2 sides of the earphones are not working till from march i am raising complaint and no one responding only they are sending the service center address, but i m leaving in bagalkot distirict jamkahndi place, which is 580kms away form that service center. So to whom should i contact even coustomer care number is also not answering any one.

                            This is very bad experience with boat coustomer service. Whether u can claim my warranty or else please return my money will look for any differnt brand providers.
                            boAt customer support has been notified about the posted complaint.
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                              A
                              Anandaraman l
                              Aug 8, 2020
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                              Boat rockerz 261 malfunction

                              My boat rockerz 261 purchased on 09.10.2019. Due to malfunction i had give this product for service 5 times in the past. After every replacement the product malfunction is still not resolved. Customer care number was also not reachable and if connects they put too much long hold and never respond....
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                              Pravin Betkar
                              Aug 8, 2020
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                              I had purchased boat energyshroom pb09 power bank on 28/05/2020. Within 2 months it's stopped working. Power bank is not charging itself, and not able to charge other mobile phones. No led lights were blink while charging. Please help to resolve my query.
                              boAt customer support has been notified about the posted complaint.
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                                B
                                Bharadwaj.t
                                Aug 8, 2020
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                                I have claimed warranty for boat earphones its been 4 days its just showing "arrived at bom/rvp" please replace my product asap.
                                Ticket number:1339854
                                Awb number:[protected]
                                boAt customer support has been notified about the posted complaint.
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                                  B
                                  Bharadwaj.t
                                  Aug 8, 2020
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                                  Hey i have claimed warranty for boat earphones but i couldn't see any update while tracking order its just showing "arrived at bom/rvp" and thats it. Thats the same update for 5 days. Please replace it and asap
                                  boAt customer support has been notified about the posted complaint.
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                                    S
                                    Spdp2608
                                    Aug 8, 2020
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                                    Address: Bangalore

                                    I requested for replacement of my headphone, it was picked by boat service agent on 4 july. On 14 july the status was: replacement product dispatching soon. Its been 24 days, there is no udate on this, i haven't received my product yet. I also have not received any reply from boat customer care helpline or on my mail.
                                    Request you to provide reason.
                                    Ticket no: 1251333

                                    Thanks
                                    Divyanshu
                                    boAt customer support has been notified about the posted complaint.
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                                      S
                                      Sarthak Upadhyay
                                      from Mundi, Madhya Pradesh
                                      Aug 8, 2020
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                                      Resolved

                                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

                                      I've registered a warranty complain on 26 july 2020, in which left side of earphone wasn't working. Whose service ticket number is 1335623...

                                      Complain was approved on 28th of the july. On 29th of july a boy from delhivery picked up my earphone. On 5th of the august product successfully received at service centre and was in testing phase. On the same day warranty was approved and replacement was issued. And it's 8th of the august. Till the date "replacement product dispatching soon" status is showing.

                                      Please, dispatch it asap. I was willing to buy boat airdopes 441. But, after seeing their customer supoort. I couldn't effort. Please, revive your support. No one accepting my call..
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      they, dispatched my product. issue was due to covid containment zone.
                                      boAt customer support has been notified about the posted complaint.
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