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Updated: Apr 8, 2026
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boAt reviews & complaints page 239

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S
Sarthak Upadhyay
from Mundi, Madhya Pradesh
Aug 9, 2020
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Not answering calls, Not dispatching earphone while replacement issued under warranty period

I've registered a warranty complain on 26 july 2020, in which left side of earphone wasn't working. whose service ticket number is 1335623...

complain was approved on 28th of the july. on 29th of july a boy from delhivery picked up my earphone. on 5th of the august Product successfully received at service centre and was in testing phase. on the same day warranty was approved and replacement was issued. and it's 8th of the august....
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PankajK55185603
Aug 9, 2020
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I complaint by email for replacement in may 2020, i received an email for pickup from their end but till date no they did not take any action
boAt customer support has been notified about the posted complaint.
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    V
    Vikul Tomar
    Aug 9, 2020
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    Address: 44 BAN PAC MEERUT PIN 250002
    Website: [email protected]

    Can't connect each other
    boAt customer support has been notified about the posted complaint.
    Aug 09, 2020
    Updated by Vikul Tomar     Airdopes can't connect each other

    Aug 09, 2020
    Updated by Vikul Tomar     Airdopes can't connect each other
    Aug 09, 2020
    Updated by Vikul Tomar     Airdopes 381 not working properly

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      A
      Aparna_s
      Aug 9, 2020
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      Ticket number : 1320678
      I complaint about my boat bassheads 172 wired headset on 23th july 2020 and, it got approved on 24th july.

      And on the other day 1 guy from delhivery took my headset.

      1st of august i got an update from boat that they got my earphones and is in testing phase

      On 4th august i got another two updates that a replacement earphones are issued and will be dispatching soon

      Today is 9th august and i didn't received any updates on dispatching or any kind of delay in delivery.

      I want my earphones its very urgent
      Aug 18, 2020
      Complaint marked as Resolved 
      boAt customer support has been notified about the posted complaint.
      Aug 14, 2020
      Updated by Aparna_s       Not received any updates till now. Status is still Replacement product issued on Aug 4
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        A
        Aashish kataria
        Aug 9, 2020
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        Address: Maharashtra Mumbai

        I gave my earphone to boat company for repair
        But after 4 months boat not return my earphone to me
        No help from boat side
        So i request to you please please help me
        Awb no.[protected]Xpbees)
        Mobile number [protected]
        Mail [protected]@gmail.com
        boAt customer support has been notified about the posted complaint.
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          A
          Anit Lucky
          Aug 9, 2020
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          Address: Mumbai

          I have ordered my wireless headphones on 22nd july and now it is 9th of august and it has not been delivered... I want to cancel my order. Its a big request. My order number is 18138
          boAt customer support has been notified about the posted complaint.
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            A
            akshay jawla
            Aug 9, 2020
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            I had claimed for my earphone. His left-side air phone was faulty. Then i sent my year phone boat service center on 28 july.

            Today is august 9, it has been 13 days. My product has not returned yet.

            There is no update yet after the replacement product issued was announced on august 5.

            Sir, i request you please dispatched my product soon
            boAt customer support has been notified about the posted complaint.
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              A
              Aparna_s
              Aug 8, 2020
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              Ticket number : 1320678
              I complaint about my boat bassheads 172 wired headset on 23th july 2020 and, it got approved on 24th july.

              And on the other day 1 guy from delhivery took my headset.

              1st of august i got an update from boat that they got my earphones and is in testing phase

              On 4th august i got another two updates that a replacement earphones are issued and will be dispatching soon

              Today is 8th august and i din't received any updates on dispatching or any kind of delay in delivery.

              I want my earphones its very urgent
              Aug 18, 2020
              Complaint marked as Resolved 
              boAt customer support has been notified about the posted complaint.
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                S
                Shubham Surjuse0078
                Aug 8, 2020
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                I have requested for warranty replacement on 30/06/2020 for boat basshead 162 wired headset and it is not replaced tell now.
                My ticket number is 1236941
                I request for fast response.
                boAt customer support has been notified about the posted complaint.
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                  R
                  Rahul Tarai
                  Aug 8, 2020
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                  It makes noisy sound after every 15 min.
                  boAt customer support has been notified about the posted complaint.
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                    A
                    akhileshmacha143
                    Aug 8, 2020
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                    As i have boat bluetooth headphones. I puchased it on feb 07 2020. And in a month of march only the 2 sides of the earphones are not working till from march i am raising complaint and no one responding only they are sending the service center address, but i m leaving in bagalkot distirict jamkahndi place, which is 580kms away form that service center. So to whom should i contact even coustomer care number is also not answering any one.

                    This is very bad experience with boat coustomer service. Whether u can claim my warranty or else please return my money will look for any differnt brand providers.
                    boAt customer support has been notified about the posted complaint.
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                      A
                      Anandaraman l
                      Aug 8, 2020
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                      Boat rockerz 261 malfunction

                      My boat rockerz 261 purchased on 09.10.2019. Due to malfunction i had give this product for service 5 times in the past. After every replacement the product malfunction is still not resolved. Customer care number was also not reachable and if connects they put too much long hold and never respond....
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                      Pravin Betkar
                      Aug 8, 2020
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                      I had purchased boat energyshroom pb09 power bank on 28/05/2020. Within 2 months it's stopped working. Power bank is not charging itself, and not able to charge other mobile phones. No led lights were blink while charging. Please help to resolve my query.
                      boAt customer support has been notified about the posted complaint.
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                        B
                        Bharadwaj.t
                        Aug 8, 2020
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                        I have claimed warranty for boat earphones its been 4 days its just showing "arrived at bom/rvp" please replace my product asap.
                        Ticket number:1339854
                        Awb number:[protected]
                        boAt customer support has been notified about the posted complaint.
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                          B
                          Bharadwaj.t
                          Aug 8, 2020
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                          Hey i have claimed warranty for boat earphones but i couldn't see any update while tracking order its just showing "arrived at bom/rvp" and thats it. Thats the same update for 5 days. Please replace it and asap
                          boAt customer support has been notified about the posted complaint.
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                            S
                            Spdp2608
                            Aug 8, 2020
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                            Address: Bangalore

                            I requested for replacement of my headphone, it was picked by boat service agent on 4 july. On 14 july the status was: replacement product dispatching soon. Its been 24 days, there is no udate on this, i haven't received my product yet. I also have not received any reply from boat customer care helpline or on my mail.
                            Request you to provide reason.
                            Ticket no: 1251333

                            Thanks
                            Divyanshu
                            boAt customer support has been notified about the posted complaint.
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                              S
                              Sarthak Upadhyay
                              from Mundi, Madhya Pradesh
                              Aug 8, 2020
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                              Resolved

                              Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

                              I've registered a warranty complain on 26 july 2020, in which left side of earphone wasn't working. Whose service ticket number is 1335623...

                              Complain was approved on 28th of the july. On 29th of july a boy from delhivery picked up my earphone. On 5th of the august product successfully received at service centre and was in testing phase. On the same day warranty was approved and replacement was issued. And it's 8th of the august. Till the date "replacement product dispatching soon" status is showing.

                              Please, dispatch it asap. I was willing to buy boat airdopes 441. But, after seeing their customer supoort. I couldn't effort. Please, revive your support. No one accepting my call..
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              they, dispatched my product. issue was due to covid containment zone.
                              boAt customer support has been notified about the posted complaint.
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                                M
                                monaafern
                                Aug 7, 2020
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                                I have ordered earphones on 29th may 2020 but it is not working from one side and i registered a complaint but they are providing me with the details of address of their service centre but last time when i registered the complaint they picked up from my doorsteps due to this pademic i cant visit their service centre. I hope that my product will be picked up and replaced
                                boAt customer support has been notified about the posted complaint.
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                                  I
                                  imamahenra99
                                  Aug 7, 2020
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                                  Sir i complaint 2 month ago but my earphone was not deliver to me i am calling boat helpline number but they not pickup my phone every time says bussy please help me sir my ticket number is 1081279
                                  boAt customer support has been notified about the posted complaint.
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                                    N
                                    Naitik Chheda
                                    Aug 7, 2020
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                                    Address: Andheri,Mumbai

                                    My ticket number is - 1272758.
                                    I claimed warranty for my earphone in july 2020 for boat bassheads 103 but the company replaced it and gave me another cheap quality earphone. I've been given boat bassheads 102 in return.
                                    I need the same model as which i claimed warranty for.
                                    I tried calling but it's continuously busy.
                                    boAt customer support has been notified about the posted complaint.
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