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Updated: Mar 2, 2026
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boAt reviews & complaints page 239

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A
Aparna_s
Aug 8, 2020
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Ticket number : 1320678
I complaint about my boat bassheads 172 wired headset on 23th july 2020 and, it got approved on 24th july.

And on the other day 1 guy from delhivery took my headset.

1st of august i got an update from boat that they got my earphones and is in testing phase

On 4th august i got another two updates that a replacement earphones are issued and will be dispatching soon

Today is 8th august and i din't received any updates on dispatching or any kind of delay in delivery.

I want my earphones its very urgent
Aug 18, 2020
Complaint marked as Resolved 
boAt customer support has been notified about the posted complaint.
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    S
    Shubham Surjuse0078
    Aug 8, 2020
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    I have requested for warranty replacement on 30/06/2020 for boat basshead 162 wired headset and it is not replaced tell now.
    My ticket number is 1236941
    I request for fast response.
    boAt customer support has been notified about the posted complaint.
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      R
      Rahul Tarai
      Aug 8, 2020
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      It makes noisy sound after every 15 min.
      boAt customer support has been notified about the posted complaint.
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        A
        akhileshmacha143
        Aug 8, 2020
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        As i have boat bluetooth headphones. I puchased it on feb 07 2020. And in a month of march only the 2 sides of the earphones are not working till from march i am raising complaint and no one responding only they are sending the service center address, but i m leaving in bagalkot distirict jamkahndi place, which is 580kms away form that service center. So to whom should i contact even coustomer care number is also not answering any one.

        This is very bad experience with boat coustomer service. Whether u can claim my warranty or else please return my money will look for any differnt brand providers.
        boAt customer support has been notified about the posted complaint.
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          A
          Anandaraman l
          Aug 8, 2020
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          Boat rockerz 261 malfunction

          My boat rockerz 261 purchased on 09.10.2019. Due to malfunction i had give this product for service 5 times in the past. After every replacement the product malfunction is still not resolved. Customer care number was also not reachable and if connects they put too much long hold and never respond....
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          Pravin Betkar
          Aug 8, 2020
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          I had purchased boat energyshroom pb09 power bank on 28/05/2020. Within 2 months it's stopped working. Power bank is not charging itself, and not able to charge other mobile phones. No led lights were blink while charging. Please help to resolve my query.
          boAt customer support has been notified about the posted complaint.
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            B
            Bharadwaj.t
            Aug 8, 2020
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            I have claimed warranty for boat earphones its been 4 days its just showing "arrived at bom/rvp" please replace my product asap.
            Ticket number:1339854
            Awb number:[protected]
            boAt customer support has been notified about the posted complaint.
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              B
              Bharadwaj.t
              Aug 8, 2020
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              Hey i have claimed warranty for boat earphones but i couldn't see any update while tracking order its just showing "arrived at bom/rvp" and thats it. Thats the same update for 5 days. Please replace it and asap
              boAt customer support has been notified about the posted complaint.
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                S
                Spdp2608
                Aug 8, 2020
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                Address: Bangalore

                I requested for replacement of my headphone, it was picked by boat service agent on 4 july. On 14 july the status was: replacement product dispatching soon. Its been 24 days, there is no udate on this, i haven't received my product yet. I also have not received any reply from boat customer care helpline or on my mail.
                Request you to provide reason.
                Ticket no: 1251333

                Thanks
                Divyanshu
                boAt customer support has been notified about the posted complaint.
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                  S
                  Sarthak Upadhyay
                  from Mundi, Madhya Pradesh
                  Aug 8, 2020
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                  Resolved

                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

                  I've registered a warranty complain on 26 july 2020, in which left side of earphone wasn't working. Whose service ticket number is 1335623...

                  Complain was approved on 28th of the july. On 29th of july a boy from delhivery picked up my earphone. On 5th of the august product successfully received at service centre and was in testing phase. On the same day warranty was approved and replacement was issued. And it's 8th of the august. Till the date "replacement product dispatching soon" status is showing.

                  Please, dispatch it asap. I was willing to buy boat airdopes 441. But, after seeing their customer supoort. I couldn't effort. Please, revive your support. No one accepting my call..
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  they, dispatched my product. issue was due to covid containment zone.
                  boAt customer support has been notified about the posted complaint.
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                    M
                    monaafern
                    Aug 7, 2020
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                    I have ordered earphones on 29th may 2020 but it is not working from one side and i registered a complaint but they are providing me with the details of address of their service centre but last time when i registered the complaint they picked up from my doorsteps due to this pademic i cant visit their service centre. I hope that my product will be picked up and replaced
                    boAt customer support has been notified about the posted complaint.
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                      I
                      imamahenra99
                      Aug 7, 2020
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                      Sir i complaint 2 month ago but my earphone was not deliver to me i am calling boat helpline number but they not pickup my phone every time says bussy please help me sir my ticket number is 1081279
                      boAt customer support has been notified about the posted complaint.
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                        N
                        Naitik Chheda
                        Aug 7, 2020
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                        Address: Andheri,Mumbai

                        My ticket number is - 1272758.
                        I claimed warranty for my earphone in july 2020 for boat bassheads 103 but the company replaced it and gave me another cheap quality earphone. I've been given boat bassheads 102 in return.
                        I need the same model as which i claimed warranty for.
                        I tried calling but it's continuously busy.
                        boAt customer support has been notified about the posted complaint.
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                          A
                          Aditya_ku
                          Aug 7, 2020
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                          Address: Goregaon Mumbai
                          Website: Boat

                          They took my earphone basshead 182
                          From a month ticket status is replacement product dispatching soon
                          boAt customer support has been notified about the posted complaint.
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                            M
                            maheshmahajan
                            Aug 7, 2020
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                            After complaint here they not dispatch my headphone. No update provide.

                            Please dispatch my headphone asap. Many time connect customer care but able to connect only waiting.

                            Ticket no: 1199422
                            boAt customer support has been notified about the posted complaint.
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                              S
                              susrita sarkar
                              Aug 7, 2020
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                              My product was picked up on 19th july 2020 its been 20 days since and i haven't heard anything from them, they do not reply emails not even respond to calls

                              My ticket number is -1305141
                              boAt customer support has been notified about the posted complaint.
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                                P
                                [email protected]
                                from Mumbai, Maharashtra
                                Aug 7, 2020
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                                I had ordered my product on 31 july but even after a period of 8 days i haven't received any updates regarding my order as to when will my product be shipped or delivered. I had tried contacting the customer care several times but there is no response from their end. My order id is 31229.
                                boAt customer support has been notified about the posted complaint.
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                                  P
                                  Pramod Meti
                                  Aug 7, 2020
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                                  Address: Lingadalli , Tq- Muddebihal Dist- Vijayapur pin - 586116 , Karnataka, india

                                  I took earphone last year september, but mine earphone's one side not hearing
                                  boAt customer support has been notified about the posted complaint.
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                                    S
                                    Sachin singh48
                                    Aug 7, 2020
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                                    I filed a complaint on july 20, 2020 for the issue of flat sound (No bass) with a boat stone grenade bluethooth speaker. The product was collected by the company and a replacement unit was issued on august 1, 2020 but it's still not dispatched. I've tried contacting via email and telephone but they do neither reply the mails nor attend the calls. I've also tried connecting via social media. I just want an update on the situation as to why there is a delay in dispatchment and when the said unit will be dispached. So all this thing make me to come in the customer court.
                                    My ticket no is 1309960

                                    Please notify boat customer support about my complaint.

                                    Regards
                                    Sachin singh
                                    boAt customer support has been notified about the posted complaint.
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                                    When will my product will be dispatch till now after complaining at consumer court why boat is not looking after my problem.
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                                      D
                                      Deepthi Naik
                                      Aug 7, 2020
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                                      Resolved

                                      I claimed warranty in june for my earphones. The website shows the status as my replacement product has been issued. This was on 8th july. Till date it hasn't reached me. They don't respond to mails, phone calls, nothing.
                                      I just want to know when am i gonna receive my product.
                                      My ticket number is 1201686
                                      Aug 17, 2020
                                      Complaint marked as Resolved 
                                      boAt customer support has been notified about the posted complaint.
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