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www.boat-lifestyle.com
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Updated: Mar 2, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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J
Jitskum
Aug 1, 2020
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Hello,

To whom it may concern..

One product was picked up on 7th of july and the replacement has still not arrived.

The online ticket tracking says that replacement product dispatching soon, but this has been the status for past 7-8 days.. Ticket number-1260346

I kindly request you to look into tha matter and gets this resolved on priority basis.

Regard,

Jitesh k
boAt customer support has been notified about the posted complaint.
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    S
    satyam saurabh
    Aug 1, 2020
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    Problem in claiming Warranty

    Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063

    I bought a BOAT micro usb cable last year in october and now there is problem with this product. And as product this is still under warranty I wanted it to get replaced. So for that I went to boat's support portal but unable to register my complaint there. So i visited to nearest service center that is nearly 25km away from my home and on reaching there The service center responded by saying we dont have this product in our warehouse so we...
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    Vishal Singh9168
    Aug 1, 2020
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    Address: L.I.G.622 New Avas Vikas Saharanpur U.P.

    One side of earphone was not working properly, so i raised complaint on 07 July 2020 and product is picked on 16 July 2020, after tracking my shipment it shows whhandover 23 july 2020 (4:53 pm) . Today is 1 August 2020, its been 9 days still no update from boat. Customer care not responding for calls and mails.

    Please help here i want my headphone as early as possible...
    Ticket no. Is 1259363
    boAt customer support has been notified about the posted complaint.
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      J
      Jojoooo
      from Tumkur, Karnataka
      Aug 1, 2020
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      Address: Mumbai

      I have raised a case with hoat. Ticket number is 1024745. They sent replacement unit to my address, however due to covid-19 delivery partner didn't deliver product and they sent replacement headphone to service center back to mumbai. I contacted courier partner and they asked me to contact boat to deliver it again. I tried to contact boat service team via email and phone but they are not responding to my calls and emails. Its been 5 months when i raised my complaint but they are not responding. Please help to get my replacement unit asap.
      boAt customer support has been notified about the posted complaint.
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        V
        Vasudev Gulla
        Aug 1, 2020
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        Address: Vasudev Gulla, Ashok nagar, opp No.1 ATM,kancharapalem, visakhapatnam, 530008

        Imagine Marketing Private Limited — boat 225 bass heads
        Jarvismainframe217
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        I purchased a boat 225 bass heads from paytm before few months.
        After few months the one side of the earpiece was not working and i raised a complaint on their website including the invoice (Complaint AWB No.[protected]. The product has 1yr of warranty so they arranged a pickup and i sent the product to them. But so far i didn't the replaced product. Hence, i contacted the courier service, they told me to contact the company.

        I tried to contact them via the number that is reflecting on their website, but the number not exists. So tried the care email id. So far i didn't get any replays from them.
        boAt customer support has been notified about the posted complaint.
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          Z
          Zakeer Sharief
          Jul 31, 2020
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          Address: Venkateswara nilaya, opposite gopalan school street, Basavanagar main road, hoodi, banglore 560048

          I have called to boat which is in basavan gudi, srinivas telecom, service center for my earphones one side not working they said we have replacement come and collect
          When i visited they said they don't have come and collect tomorrow
          Mean while i have travelled 40km
          Amd timings 10am to 3pm
          I took leave and went
          Irresponsible behaviour of the service center people.
          I lost my 2 days salary with there attitude
          Who will cover it
          For 500rs product dose it required to lost two days salary
          Literally manipulated companys these are
          boAt customer support has been notified about the posted complaint.
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            V
            vinoddm427
            Jul 31, 2020
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            I ordered my baot earphones 182 and now its one side is not working so i registered a complaint on support boat lifestyle and the next day a person from the company taken my earphones for repair and it's been 10 days i didn't get my earphones back my ticket number is 1312661 and when i tried to track it it's showing whhandover and done mail no response from boat the customer care is not receiving the calls boat please response and give me my earphones back as early as possible.
            boAt customer support has been notified about the posted complaint.
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              S
              Shashihavalda
              Jul 31, 2020
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              Whenever i touch the wire connection near the connecting pin the volume suddenly rises and then get muted
              boAt customer support has been notified about the posted complaint.
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                P
                Prajakta Badachikar
                Jul 31, 2020
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                Address: Kle engineering college sharada hostel, Udyambag belagavi

                I have ordered boat earphone on 12/09/2019 and it claims 1 year warranty and now i am getting some internal issue with earphones. So can u please fix the issue as soon as possible
                boAt customer support has been notified about the posted complaint.
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                  K
                  Kshitijjain
                  from Makrana, Rajasthan
                  Jul 31, 2020
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                  Resolved

                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

                  On 8 july 2020 i registered a complaint on support. Boat-lifestyle.com and on 10 july 2020 courier came and picked up the defective earphones. After 3-4 days the product was delivered to boat service center mumbai and till that date there is no response from boat regarding my earphones. On their portal still they're showing that product pickup generated. No update regarding product received at service center or any other update. I mailed on their email id but now they are not replying me and also no one is receiving calls.
                  I want replacement of my product asap.

                  Ticket id:- 1264564
                  Aug 11, 2020
                  Complaint marked as Resolved 
                  So when I registered complaint on this website I also tweeted to boAt at the same time, so I don't know from which source they resolved my complaint but I think they resolved my complaint by my tweet on Twitter. They replied me on twitter after 5 hours. After 7 days they dispatched my replacement product and it was delivered to me on 10 Aug 2020. So If you are facing same issue as mine you can tweet on boAt handel.
                  boAt customer support has been notified about the posted complaint.
                  Jul 31, 2020
                  Updated by Kshitijjain                   I tweeted regarding same thing and in 4 to 5 hours, everything settled and they are dispatching my product. look at the screen shot and compare from previous screenshot.
                  I don't know is this happened because of consumercomplaints.in OR of twitter. But I am happy.

                  View replies
                  On 8 Nov my defected earphone was picked up and on 13 it reached to the service center after that I was not getting any update so I called costumer care and executive said that the earphone model was discontinued by company so she gave me alternate option and after I choosed one of them she said it'll be delivered and since that I'm not getting any update.
                  I want my product replacement.
                  My ticket no.is 3942186
                  Reply
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                    G
                    Gaurav@6896
                    Jul 31, 2020
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                    Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

                    Hi,
                    My ticket number is : 1254884
                    I made a warranty claim request of boat micro usb cable on 05/07/20 and reached at service center on 16/07/20. And last status shown was "replacement product issued" on 21/07/20, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number but no one answer the call after long long waiting time. It is almost one month till now they don't dispatch the product. Please help me sir
                    boAt customer support has been notified about the posted complaint.
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                      S
                      Shivansh101
                      Jul 31, 2020
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                      Ome side of the earphone is not working properly and volume is oow compared to other side
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Sidhhesh Dharmamer
                        Jul 30, 2020
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                        Address: Sagar samrat B/407 mahim causeway road behind swami vivekanand garden mumbai -400016

                        I have bought this headset from flipkart on jan 20 /2020 which is in the warranty period of an year but one of the headset isn't working so i would request you to change it as early as possible as it has been more then a month since I have made a complaint on flipkart
                        boAt customer support has been notified about the posted complaint.
                        Jul 30, 2020
                        Updated by Sidhhesh Dharmamer                         Just adding up the pics of a Warranty card along with it to let you have a clear idea about it

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                          Bharath MB
                          Jul 30, 2020
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                          Address: Krishna Nagar Colony Macha Bolarum Secunderabad

                          One Song is playing for only 5 seconds and directly skips to next one, and this continue to the whole playlist.
                          boAt customer support has been notified about the posted complaint.
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                            Dhirendra4455
                            Jul 30, 2020
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                            Address: Kishunapur ramnagar District Barabanki 225202

                            My earphone is not working on the right side, it sometimes sounds and sometimes does not work.
                            +1 videos
                            boAt customer support has been notified about the posted complaint.
                            Jul 30, 2020
                            Updated by Dhirendra4455                             My earphone is not working on the right side, it sometimes sounds and sometimes does not work.

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                              S
                              Shivani Barge
                              Jul 30, 2020
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                              Address: Sangamner

                              Dear service provider,

                              With reference to the ticket number -1306577 .

                              On 28th july update received as a unit have been successfully received at our service center and will revert within 2 days, but still i have not received any update from your side.

                              I am tracking my ticket number on the website, from 28 th july to till date website status is appearing as in testing phase and not yet updated or improved.

                              Still i am waiting for replacement of headphone.
                              boAt customer support has been notified about the posted complaint.
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                                A
                                All Around Here!
                                Jul 30, 2020
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                                Resolved

                                Address: Pashu hospital wali gali near Brijesh dealer vinova nagar Sadabad Hathras Uttar Pradesh

                                My ticket no is 1276667
                                Product- Boat Bassheads 220 black
                                I have recieved my last update on 25july 2020 from boat which is "replacement product dispatching soon" but product is not dispatched yet and nor i get any futher update after that day
                                Please dispatch my product as soon as possible.
                                Aug 4, 2020
                                Complaint marked as Resolved 
                                boAt customer support has been notified about the posted complaint.
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                                  M
                                  Muqeem Ahmad
                                  Jul 29, 2020
                                  Resolved
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                                  Resolved

                                  My ticket no is 1276667
                                  Product - boat bassheads 220 black
                                  I have not recieved any update after 25july 2020 and the last update was replacement product dispatching soon but it not get dispatch till now nor i got any update of my product please solve my issue
                                  Aug 4, 2020
                                  Complaint marked as Resolved 
                                  boAt customer support has been notified about the posted complaint.
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                                    M
                                    Muqeem Ahmad
                                    Jul 29, 2020
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                                    Resolved

                                    Address: Pashu hospital wali gali near Brijesh dealer vinova nagar Sadabad Hathras

                                    My ticket no is 1276667
                                    Product-boat bassheads 220 black
                                    The website don't show any update after 25july as they said that replacement product dispatching soon but there is no update after that nor j received my product please kindly dispatch mt product to me.
                                    Aug 4, 2020
                                    Complaint marked as Resolved 
                                    boAt customer support has been notified about the posted complaint.
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                                      S
                                      Soumitro.m
                                      Jul 29, 2020
                                      Resolved
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                                      Resolved

                                      Address: Mumbai

                                      This is the third time, i am complaining against this company.
                                      I have given my boat bassheads 220 earphones for servicing and replacement but its nearly 2 months, still i haven't got my replacement product. Whenever i call them, they just say we will be dispatching it by this week or make any other excuses. They say we have forwarded it to our higher department team but still i haven't got any resolution yet. My ticket number is [1184083]. I haven't expected such a wonderful response and experience from this company. I want my product as soon as possible.
                                      Aug 3, 2020
                                      Complaint marked as Resolved 
                                      After complaining here for the third time, they dispatched my replacement product. As they feared of their reputation
                                      boAt customer support has been notified about the posted complaint.
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