boAt Complaints & Reviews

Boat rockerz headphone charging slot have to repair. I have sent for repair or replacement in warranty period. I sent on 22july and on 26 july it is showing whhandvor and delivered. But didn't get my product yet.

Help me out to resolve.

Ticket number: 1196552
Your ticket status :
# date status
1 8 july 2020 replacement product issued
2 8 july 2020 replacement product dispatching soon
3 7 july 2020 product successfully received at service centre and in testing phase now
4 21 june 2020 product pick up generated for servicing and replacement
Track your product
5 21 june 2020 approved
6 19 june 2020 pending

Currently, the status is "replacement product issued".

Tried mailing and calling the customer care. Didn't got any respond.

When will i get the product?
What is exactly the status?

Replacement product issued ticket status updated on 8th july 2020 after that didnt get any update. I mailed and didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 25th june 2020o with a ticket number 1220731. The product was collected from me on 25th june 2020 and the service center received on 7th of july when i check in boat website with my ticket. I saw that on 8th the agree for replacement but till now there is no update in replacement
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails.

Myne boat rockerz 255 are not working properly iam getting sound Disturbance so i need the best product

It's been more than a month i have filed warranty for the product on june 24 2020 and after 1-2 days their reverse degree takes place and latest i was updated on 7th july that "the replacement product issued" and after that i haven't received any information about my product till now(26 july/20) and their customer care representative even did not receive the call anytime, i have done 100 of calls to them but they didn't reply any of them... pls help me what to do about it.

My ticket number is 1254966, on 9th july 2020, my replacement was picked and ticket status shows replacement product issued. As of 16th july on tracking it shows whhandover and it's 26th july...
I was promised a replacement delivery within a week which got delayed due to the covid-19 situation which was understandable but now it's almost 20 days, and i have no idea about any further details. I tried to reach out to the boat team through calls and emails but nothing seems to be effective. What kind of service is this, atleast keep me informed about it.
When can i expect a delivery of my replacement product.

Hi.. I purchased boat 100 earphone from paytm mall and right from the second of purchase, left side earphone is not working properly sometimes it stops working and again it starts working so i want to return this item

Hi,

My ticket number is 1225497, in 8th july ticket status shows replacement product issued. It's almost 18 days completed but upto now further information not displayed. What is the current status of my product?. I want that product urgent. Please dispatch it.in case it is in shipment. Please provide shipping details as soon as possible.

Thanks & regards

I gave my faulty earphone basshead 100, for replacement on 01.07.2020 and its about going to one month and i have not received that. My ticket no is 1233654. After 17.07.2020 status has not updated yet.

Faulty

I gave my boat headset to you for replacement at 8.7.20 the replacement product will dispatching soon at 20.7.20 still now there is no improvement for it my ticket number 1257856

I've submitted my faulty earphones on 17th july & its been more than one week im waiting for its replacement, the status shows whhandover

My waybill number :[protected]
Ticket number is 1274438
Kindly resolve it at the earliest

I had purchased a new headphones (Boat bassheads 225 in-ear super extra bass headphones with one button mic (Lime green) of boat brand from amazon (Amazon.in) with warranty of 1year. After a usage during which the period to return in amazon is completed, automatically it goes power on and off, the connectivity problem is also
I raised a complaint (Complaint ticket number [#1270569] on 16th july) with the boat brand selling in india with name
(Imagine marketing private limited) located at :
131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway,
Goregaon (E), mumbai - 400 063. India

Phone: +[protected] / 42102409 / 42102403
Email: [protected]@imaginemarketingindia.com

And have been sending emails since then, but they are not responding and are not taking any action either.

Please help me get a replacement or a refund. I am tracking the product then show wh handover. it is going to 20 days I have not received my product yet.so please replace my product

I bought this product in sep 2019
But one of this head piece is not working since december even in that situation also i have used this bluetooth but after 3months this bluetooth is not working so i have switched off and opened now, bluetooth is connecting and also sensor light is reflecting but headsets are not working..

Few months back my headphones got damaged and i applied for a replacement for the damaged product on 30th april.in the website page when i track my complaint, it is showing that replacement product is issued, and will be dispatched soon, this is on 8th july. But after that i haven't received any update regarding the dispatch. Please dispatch my replacement product as soon as possible, because its been already so many months i have lodged my complaint.

I gave boat headset to you at 8.7.20 for replacement it shows the replacement product will dispatching soon at 20.7.20 still now there is no delievery to me

Extremely dissatisfied with the service of boat lifestyle. I had given a product for replacement as it is in under warranty on last month, but still its about an month they never had replaced my product as well as i tried many times to contact their costumer care number but the number always said invalid. Too i had written many males to company but they haven't replied any single male.

Ticket no.- 1238765

Please resolve the condition at the earliest or either i have to complain a legal notice against boat company at consumer court.

I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 255 red but didn't give me replacement product. My ticket number is 1267640. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 15 days are over and my product is still not received.
And now they are also not receiving the call.

Dear boat you are one of my favourite product but your service disappointed me very much.

Please solve my issue as much soon as possible.

I have asked for replacement of my boat earphones 1 month ago and still I have not received it. They had just sent me an email saying that replacement product is dispatching soon and no further progress has been seen.
They have also not provided any method of contacting them regarding this matter.

My boat rockers 255 bluetooth earphone not working.i purchased this product on october 17 2019 and i have a 1 year warranty. i need you to immediatley replace this product.iam a music addict, so immediatley please replace this with a new one.its urgent