boAt Complaints & Reviews

Address: B 204 Gayatri krupa apt tulinj road near saraswsti high school Nalasopar east

I palced a replacement request on 22/6/2020 which was to be picked up after request made for replacement and the time period for the replacement was told. By your employee was 10-12 days because of global pandemic... Product was picked up from me on 27/6/2020... From now till then i haven't recieved any update from your side neither i have got my replaced product... If there's any issue from your side make it quick or provide me refund i'll be happy to have my money back if you cannot provide me with the replaced product

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One side of wireless headphone was not working properly, so i raised complaint and product is picked on 21 june 2020, after tracking my shipment it shows whhandover on 27th june 2020. Now 15 july 2020, its been so long time still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1198745

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My boat bassheads 100 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 10 days, i found that the product has been wh handover but i haven't received my earphones!!!
I want my earphones back😠😠😠
Token no-1250388

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A

Akash@12

from Hāora, West Bengal

Dec 13, 2020

My boat bassheads 100 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy from expressbees for collecting my earphones.
But 2 days ago, the status show that "wh handover " at mumbai. I am from kolkata, west Bengal. But i didn't received my product till now.
I want my headphone back.😡😡😡😡
Tickit noHey boAthead,

ticket_no=1805537.

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A

Akash@12

from Hāora, West Bengal

Feb 3, 2021

I was booking a room from booking.com online website. The hotel name is Madhyamgram guest house. Yesterday a person who call me and told that booking is confirmed. But he call me again today at 8.25 am. I call him back . He said that pay this amount(297rs) through phone pay . The phone pay number is [protected]. Latter he told me again 100rs pay in phone pay for Gst. When i pay 297rs in phone pay . Then he blocked in WhatsApp. At that time i realized he is fraud . After that he did not receive my call . He did not refund my money.

This person's contact no is [protected].

I want my money .
Justice for this.

product is wh handover but i haven't received the product - Comment #3795013 - Image #0

product is wh handover but i haven't received the product - Comment #3795013 - Image #1

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A

AK popzz

Jul 17, 2021

My boat rockerz 450 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 10 days, i found that the product has been wh handover but i haven't received my earphones!!!
I want my earphones back😠😠😠
Ticket no-2766014

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Abhi79038's reply, Nov 5, 2021

Have you received your earphone?? From express bees..
I have also a same concern my earphone still not received

G

Garv khandelwal

Sep 1, 2021

Please tell boat to give my headphones and my ticket no is 3221520

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Last week i'd purchased boat headset bassheads 100 online from boat site. I made online payment too and received automated confirmation stating that the item will be shipped but there has been no confirmation on delivery yet. I made several call to their customer care but no response. My email note too did not revoke any response.

Boat lifestyle customer care no.[protected].

This is completely frustration as there is no confirmation on delivery or money refund. Can someone assist me in resolving this.

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K

ksrivats1

Jul 17, 2020

Dear Team,

Just received an email from Boat stating the item getting shipped to my address.

Will wait for further update from them. They are not reachable on anyy mode now. Their below email id is blocking my msgs now. [protected]@imaginemarketingindia.com.

Will keep you posted on this once I hear further. Many thanks for your wonderful support.

Regards
Srivathsan

product not delivered despite making online payment - Comment #3705693 - Image #0

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ksrivats1's [Complaint's author] reply, Jul 17, 2020

Please refer attachment.

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I'he ordered boat wired headsets on boat life style website on july 6, till july 14 i didn't get any update regarding the order and i have raised many mails and called to customer care many times, but they didn't respond to my mails and calls. I want to cancel my order but i am not unable to do it from my logged account (From where i'he purchased the order - boat lifestyle).in the cancel option area it is showing not delivered (Only text),...

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Address: khatio wali Gali,ward no 2,near bada Jain Mandir,bada halwai hatta,sonipat

Hi i am govind[protected], from sonipat haryana
I bought the boat aavante sb2000 sound bar on 4 june 2020. Right side speakers are not working in this sound bar and there is a burst sound in left side speakers.
Neither did they get any customer care. I have been calling so many times but their customer care is not available.
When i register a complaint, the complaint is registered. But when i check status, the youth ticket shows is-invalid, then nothing is being resolved now. I have been upset for a long time. Please give me some solution.

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Jul 15, 2020

Updated by Govindjangra241326 Please solution kr do meri problem ka

Jul 15, 2020

Updated by Govindjangra241326 If you are calling in customer care, then the call is not connected.
Very upset. The boat company is not doing any solution to my soundbar. Please help me.

Jul 15, 2020

Updated by Govindjangra241326 I myself went to Karol Bagh, Delhi, the service center of the vote, after waiting a lot. 70 km away from his Sonipat and going there he said that the service of Sir Sound Bar is home service. There will be no service here. If I am doing this and I am not getting the number. Could not talk to customer executive. I am very upset. Please help

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Address: Build A3, Flat no. 402, Kushal Swarnali, Kharabwadi Road, Chakan, Pune-410501

One side of wireless headphone was not working properly (As it was under warranty period period), so i raised complaint on 25th june 2020 and product was picked on 27 june 2020, after tracking my shipment it shows whhandover from "wednesday, 8th jul 2020 04.41 pm". Now 15 july 2020, its been 21 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is : 1218826
Shipment id :[protected]

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Address: Sennheiser Electronics India Pvt Ltd 104(A, B, C), First Floor, Time Tower, M.G. Road, Sector 28, Gurugram, Haryana - 122002 Phone: 1800 22 3632

Website: support.boat-lifestyle.com

I raised a complaint about receiving a replacement unit for my faulty headset at 02/06/2020 on boat's official support page. On 09/06/2020 it got 'approved' and on the same date they picked up the headset from my home and since then it is stuck at mumbai after 'whhandover' on 18/06/2020. They aren't updating any more statuses. I just want to know how and when am i gonna receive my replacement unit. Some quick assistance will be appreciated. Thank you.

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My one ear piece of boat rockerzz 255 is not working and also the rubber attachment ( bud) has got cracked as well as the surface of earphones has got damaged, the skin is wearing off in certain areas.

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S

SayaliC

Jul 16, 2020

When will I get my replacement

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I have registered a complaint about my boat rockerz 255 sports neon colour bluetooth headphones that one side speaker is not working on 24th june 2020 and it was picked by xpress bees courier on 28 th june 2020 and almost after 20 day's on 14th july 2020 they are showing status as whhandover i want my headphones delivered to me as soon as possible please deliver it to me.

Ticket no : 1213828

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My ticket no. 1196786.
the earphone shill not replace this is the service you provide to your customer
I have mailed so and contact bt no response still from yor side BoAt.

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Address: Jhumri telaiya

I registered my complaint on 13 June all process is done and taking lot time .
In status it shows replacement product dispatch soon on 4 july but today is 14 july but still it didn't dispatched. My ticket no is 1181795

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Address: Mumbai

Boat contact online number 983.552.9689) (Boat contact online number 983.552.9689

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Address: RD Paul Street,arisipalayam

Can u send my product as soon as possible

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My earphone's left side is not working so that i registered a complaint about boat bassheads 225 forest green on the date of 11th june 2020 & it picked up on the date 12th june 2020 by xpressbees. I constantly track my shipment & on date of 18th june 2020 showing shipment status that whhandover. And after no update given. Even i tried customer care number also, but no response given. Also i send e-mails also but still no response.
My shippment id /awb no is[protected]. Today's date is 14th july 2020 still i have not received my earphones which i given for then repair.

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Address: Mumbai

My ticket no 1219313 when the prodcut disptach from the serivce center

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Address: Boat , Mumbai

I am waiting for my product my ticket number 1171476. I will check my product details and my product will dispatch. Where is my bluetooth earphone. I have call service center but not respond. Please resolve the issue

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My headphone is under warranty period, on 22nd june boat received my headphone from my house, today is 14th July, stil the website shows dispatching soon. I am in great trouble, please help. Please, please.

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Address: G NO-69, TRISHALA HEIGHTS, SOHAM RESIDENCY, Opposite ABHINAV HOSPITAL, KHARABWADI, CHAKAN, TAL-KHED DIST-PUNE - 410501.

Dear sir,
I had purchased bluetooth headset against order no[protected] dt.[protected]...
But this product is not working properly... I want to replace this product... Pls do needful...
Thanks & regards
Tushar kanse

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I complaint about my boat bassheads 100 on 1st july 2020 and, it got approved on the same day.

And on the other day 1 guy from xpressbees took my headset.

7th of july i got an update from boat that they got my earphones and is in testing phase

On 8th july i got another two updates that a replacement earphones are issued and will be dispatching soon

Today is 14th july and i din't received any updates on dispatching or any kind of delay in delivery.

I want my earphones its very urgent

The ticket no. Of my complaint is : 1238364

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M

missishi

from Powai, Maharashtra

Oct 27, 2020

8 oct i complaint about my earphones is not working but its not arrived yet there is complete 20 days i want my earphones back
this show. replacement product issued

Replacement product issued but not dispatched - Comment #3754321 - Image #0

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V

Varun Jataav

Nov 1, 2021

My return product not received service center to my products 13/10/21 but not response to return product have talked customer care but not satisfied reply my earphone not working one side to return product policy is 18, 20 days door to door but not received my products failure service very bad service to boat company and service center

boAt Complaints & Reviews

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boAt reviews & complaints page 251

Still not get my product

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Replacement not delivered

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product is wh handover but i haven't received the product

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product not delivered despite making online payment

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Cancel my order

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boat bassheads 225 forest green

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