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www.boat-lifestyle.com
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Updated: Jun 10, 2026
Complaints 5810
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 251

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D
DineshSingh246
Jul 20, 2020
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My earphones stopped working so i put up a complaint for the replacement of the product. The earphones were picked up in june 2020 and the status of the product shows replacement issued but still no update from boat's end regarding dispatch.its been more than a month.

My complaint ticket number:1192312
boAt customer support has been notified about the posted complaint.
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    Niravjethva
    Jul 20, 2020
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    I had a battery issue so i had been given replacement of headphone but after 10 july there is no update regarding where is my headphone
    boAt customer support has been notified about the posted complaint.
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      Naga Nishanth
      Jul 20, 2020
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      I want to claim the warranty of boat earphones model bassheads 100. Purchase date:[protected], model number: bassheads 100, model year:2017. Please respond on the same.
      boAt customer support has been notified about the posted complaint.
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        R
        rangrezz
        Jul 20, 2020
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        Address: MUMBAI

        Dear sir
        My product boat earphone 225 base whose right side is not working properly i have submit a complaint and sent my product to replace it but my product i have not recieved back
        Plz help me to recieved my product back
        boAt customer support has been notified about the posted complaint.
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          H
          Harsh_
          Jul 20, 2020
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          Address: Mumbai

          I bought Boat bassheads 225 in wired earphones on November 2019. And one month ago i was having distorting sound issue with it. So to claim my warranty i filled complaint on official website. On 29th jun 2020 pick up was done. And on 8th July 2020 i got the mail that it has reached to the factory and will be returned to me in 4 days. 4 days passed i thought it must be because of lockdown but today whole 12 days have passed since i got the mail and 3 weeks since the pick up was done. I tried calling them, mailed them but on call it's showing line is busy and they aren't replying my mail. And the status of my ticket hasn't change from 10th july. It's still saying dispatching soon. I don't know what to do now!! Can you help me with this?
          boAt customer support has been notified about the posted complaint.
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          Same with me
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            A
            Apple pie
            Jul 20, 2020
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            I get earphones back from boat given for service after more than 3 months. And they changed the product they gave me boat uno in ear black with mic in place of boat basshead238 black. And i really don't like these earphone neither in sound nor in design. It is also just wrapped in plastic cover with no box no card of originality. I want my original earphones back as soon as possible i don't need this one take them back and return me mine.
            boAt customer support has been notified about the posted complaint.
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              J
              Jigar Joshi 04
              Jul 20, 2020
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              Address: N-35/S-4/3-1-1, Swami Vivekanad Nagar, Opposite Aadhar Medical ,Cidco

              I have started the process of replacement almost a month back and from 3rd july it's status is that product will be dispatching soon. No one is picking up the call or responding to mails. I want my headphones as soon as possible. Very bad service. Do something as soon as you can. My ticket number is 1194247
              boAt customer support has been notified about the posted complaint.
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                V
                Vaishnav Bankar
                Jul 20, 2020
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                I have claim a warranty of my earphone in 25 jun 2020. A 25 day left my product is not delivered to me.
                It is a very slowly prosess of warranty of a product.
                boAt customer support has been notified about the posted complaint.
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                  A
                  Aashish kataria
                  Jul 20, 2020
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                  my boat rockerz 255 not returned to me

                  Address: Mumbai maharashtra

                  Maine boat company ki ek earphone kharidi thi amazon k madhyam se
                  Lekin kuch dino k bad usme kuchh khrabi aane k karan mne boat ki official site pr uski complaint ki thi or mujhe ticket no. 1092323 bhi receive hua or 16 may 2020 ko mera order pickup bhi kr liya gya xpbees site k dwara or is ticket no me invoice not valid bta rha hai jabki mne bilkul shi invoice pdf ki fom me diya tha
                  Lekin abhi tak meri earphone boat rockerz...
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                  R
                  Rupsap
                  Jul 20, 2020
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                  Address: imagine marketing pvt ltd,255,Guru gobind industrial estate jay coach goregaon east,Mumbai,Maharashtra

                  I have bought boat rockerz 255 earphones in november 2019 through amazon but since last few days one earphone is not working. I am not been able to hear from one ear. Since it has one year warranty what steps should i follow to resolve this issue
                  boAt customer support has been notified about the posted complaint.
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                    Pooja Mandhani
                    Jul 20, 2020
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                    The issue with the product is it isn't working properly. With the movement in wire there is a sound on the left part of the earphone. I think there's some internal problem with the earphone
                    boAt customer support has been notified about the posted complaint.
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                      P
                      payel sadhukhan
                      Jul 20, 2020
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                      Address: khardha rahara madhya para kol-700118

                      I complained about my bluetooth headphone boat 235v2 button problem, my complaint number is 1275681, this product has been picked up on 13/07/2020, but i have not received any feedback from the product yet.
                      Please tell me when you can get the product, what is the status of the product, i can be a little sure, because this pandemic time is very difficult for different work, so my office work and my study is very difficult. Being please send me my product a little sooner i will benefit you.
                      boAt customer support has been notified about the posted complaint.
                      Jul 20, 2020
                      Updated by payel sadhukhan                       please quick solved this problem
                      Jul 20, 2020
                      Updated by payel sadhukhan                       I complained about my Bluetooth headphone boat 235v2 button problem, my complaint number is 1275681, this product has been picked up on 13/07/2020, but I have not received any feedback from the product yet.
                      Please tell me when you can get the product, what is the status of the product, I can be a little sure, because this pandemic time is very difficult for different work, so my office work and my study is very difficult. Being Please send me my product a little sooner I will benefit you.
                      View replies
                      Boat rockerz 235v2 I have took the product in boat website after 1month it started button problem, as it was not working, continuously changes songs without pressing,
                      And multifunctional button is also not working unable to switchoff. I have tried to raise complaints in website but it's not working,
                      I was more trusted in this brand but all wasted, plz replace it or plz able to work it.
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                        gaurav2997
                        Jul 19, 2020
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                        Mic of my bluetooth earphones was not working properly, so i raised complaint on 12 june, 20 and product is picked on 13 june, 20, after tracking my shipment it shows whhandover thursday, 18th jun 2020 06.28 pm, its been 30 days still no update from boat. Customer care not responding for calls and mails.

                        Please help here i want my earphones as early as possible...
                        Ticket no. Is 1176551
                        boAt customer support has been notified about the posted complaint.
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                          putush98
                          Jul 19, 2020
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                          Address: Pand Residency,Satyabhmpur,

                          I had registered complaint on 1/7/2020. But i have not received product yet now. Company has already taken demage product but no any information regarding replacement.
                          boAt customer support has been notified about the posted complaint.
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                            Niks Goel
                            Jul 19, 2020
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                            I have made complaint no. 1225516 against boat rockerz 255 active black the product have been picked up from me on 27 june kn 10th july they update replacement product will b dispatching soon.. But till now there is no update.
                            Complaint number 1225516.
                            boAt customer support has been notified about the posted complaint.
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                              Prince prudhvi
                              Jul 19, 2020
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                              Address: Mumbai

                              My ticket number 1219313 my boatbass225red is replacemt issued but my product didnot dispacth its now 30 days completed plz help me i
                              Am facing so many problems with out earphones so plz make its fast
                              boAt customer support has been notified about the posted complaint.
                              Jul 19, 2020
                              Updated by Prince prudhvi                               My ticket number 1219313 my boatbass225red is replacemt issued but my product didnot dispacth its now 30 days completed plz help me i
                              Am facing so many problems with out earphones so plz make its fast
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                                S
                                shambhav02
                                Jul 19, 2020
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                                Website: www.boat-lifestyle.com

                                I had boat bassheads 172 earphones which sent for warranty and even after more than 1 month they are not sending my earphones back. Despite mailing them several times there is no reply even they don't answer calls
                                boAt customer support has been notified about the posted complaint.
                                Jul 19, 2020
                                Updated by shambhav02                                 My ticket number is 1168343.
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                                  Viresh Patel
                                  Jul 19, 2020
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                                  On call sometime mic of wireless (Air drope311v2) was not working properly, so i raised complaint on 27 may 2020 and product was picked on 4 june 2020, after tracking my shipment it shows delivered on thursday, 18th jun 2020 :06.23 pm to whhandover, its been 31days still no update from boat. Customer care not responding for calls and mails.

                                  Please help here i want my product or my money as early as possible...
                                  Ticket no. Is 1129998
                                  boAt customer support has been notified about the posted complaint.
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                                    J
                                    juned rana
                                    Jul 19, 2020
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                                    One side of wireless headphone was not working properly, so i raised complaint on 30 june 2020 and product is picked on 1 july 2020, after tracking my shipment it shows whhandover from[protected]:to 8th july now 19 july 2020, its been almost 11 days still no update from boat. Customer care not responding for calls and mails.

                                    Please help here i want my headphone as early as possible...
                                    Ticket no. Is 1237289
                                    boAt customer support has been notified about the posted complaint.
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                                      S
                                      Sharat H Nair
                                      Jul 19, 2020
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                                      Address: Goregaon
                                      Website: support.boat-lifestyle.com

                                      I had registered a complaint on 27/6/2020 the product was picked up on 29th my product replacement was issued on 7th of july but even after 12 days i have got no update on the whereabouts of my product or its status. My ticket number was 1225293.

                                      I even mailed them on 2 of their emails ([protected]@imaginemarketingindia.com and [protected]@imaginemarketing. Freshdesk.com) and then they generated a ticket for the complain and assured a reply within 24 hours and it has been 7 days since then.
                                      boAt customer support has been notified about the posted complaint.
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