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Updated: Aug 11, 2026
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boAt reviews & complaints page 251

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R
Ranvi Negi
Jul 21, 2020
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Hello. I registered complaint about boat wired earphones. I got ticket no : 1214429. It's showing your product will be dispatching soon and it's been 1 month I haven't received my product yet. What's wrong with you when will you deliver my product...
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    A
    Antas7
    Jul 21, 2020
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    Product given for replacement because it was not working. Replacement status has been on ‘replacement product issued’ since more than two weeks, it also said that they will revert in 4 days but they have failed to do so. No reply to phone calls and emails.
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      A
      [email protected]
      Jul 21, 2020
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      I visited your authorized service center they didn't respond in good manner and they even didn't lifting the call and they only responding in WhatsApp.In WhatsApp also they didn't responding in good manner. Kindly do the needful
      boAt customer support has been notified about the posted complaint.
      Jul 21, 2020
      Updated by [email protected]       My bluetooth earphones(BOAT 255F BLACK)didn't working properly from last 10 days. I have the warranty. So i visited the authorized service centre. But they are kept saying there is no stock available. They are not lifting the call and sometimes respond in WhatsApp only. So i want the replacement of product in warranty manner. Kindly do the needful.

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        P
        pbagwe72
        Jul 21, 2020
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        Address: Mumbai
        Website: www.boat-lifestyle.com

        My boat rockerz bluetooth earphones one side is stopped working.

        So I made a replacement complaint. The product was picked up on 12th June 2020 at 12:44 PM, after that on 18th Jun 2020 it shows the status "whhandover". Currently the data is not found. Tll now i have not received any replacement.

        And now no more updates till now after that.

        It's been 40 days now.

        No one in the boat customer care is responding.

        My boat ticket number is 1153974.

        My product was picked up by xpressbees courier services.
        And My AWB no.[protected]
        When can i expect the delivery of replacement.

        Pritesh - [protected]
        boAt customer support has been notified about the posted complaint.
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          N
          nidhimehta123
          Jul 21, 2020
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          Address: Goregoan Mumbai 62

          Sir, this is the second time im writing this complain, i have not received my product, it's been 2 months i brought my airbuds on feb 2020 and one side stoped working by june, i wrote a complain to boat as it was in warranty period, they took my airbuds on 11th june now it's 21th july. Still i did not get my product, i did complain here also... I call boat customer care each and every day, but no one answer my call i stay in mumbai itself. I need my airbuds as soon as possible, my ticket no. Is 1173307
          boAt customer support has been notified about the posted complaint.
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            A
            ajay202098
            Jul 21, 2020
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            Address: Mumbai

            I registered the complaint for my headphones and i have not received a replacement till now
            My product was picked up on 12 jun 2020 and till now i have not received any replacement.
            My boat ticket number is 1158215
            My product was picked up by xpressbees courier services.
            And my awb no. —[protected]
            When can i expect the delivery of replacement
            boAt customer support has been notified about the posted complaint.
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              S
              shaiksaleem2k17
              Jul 21, 2020
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              My ticket number is 1202831. I have placed a compliant for one side bluetooth headphones are not working agent pick my product nearly 35 days ago still i didnt recieve my product from boat rockerz.

              Please rectify the issue asap. If the problem is not resolve soon i will not buy this company product in future.
              boAt customer support has been notified about the posted complaint.
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                D
                Druvedianchal
                Jul 21, 2020
                Resolved
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                Resolved

                I gave my earphone bassheads 225 on 11th may 2020 for replacement as it got faulty under warranty period its been more than 2 months i haven't received my product and not even any mail about my product from you, and when i try to call you after trying 100 times i connect to your customer service but your customer service is really poor as they always lie to me that your product is dispatched and you will get it by next week, coming monday, tomorrow. This is how your bad after sale service is
                I'm really disappointed from your product and your customer service.
                Aug 24, 2020
                Complaint marked as Resolved 
                boAt customer support has been notified about the posted complaint.
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                My ticket number is 1085907
                Reply
                Sae things happens to ke brother what i do i really got frustrated, 28th july was Last mailed me.

                I had tried over hundred of calls 10-mails no response from mf* .

                Please help me from this liars.. tell me what to you have done.
                Reply
                Druvedianchal's [Complaint's author] reply, Aug 24, 2020
                I got my product few days before only they were saying that their service center was closed bcoz of that reason we get delayed.
                Now you can contact them and get your product updated.

                Thank you
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                  V
                  vicky qwerty
                  Jul 21, 2020
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                  On tracking details product delivery shows on 18june. But still product not delivered. And no update in the tracking details.

                  Awb no:[protected].

                  Please deliver the product asap.
                  boAt customer support has been notified about the posted complaint.
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                    U
                    umeshvaikom
                    Jul 21, 2020
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                    Resolved

                    Address: Pala Muncipality, Pala , Kottayam

                    I already register one complaint and ticket number 1234253.
                    Yet this time my problem not solved.
                    Jul 21, 2020
                    Complaint marked as Resolved 
                    Sir I purchased Boat Avantar 1150 sound bar ticket no 1234253. One technician examine the complaint and board have some problem. I used this sound bar only 3 days after purchasing the item. The technician infomed me that he register the complaint and replaced accessories issued by through Boat directly. Kindly take it as serious issue
                    boAt customer support has been notified about the posted complaint.
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                      L
                      Luckyjoshi
                      Jul 21, 2020
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                      Address: 21/660 chopasni housing board jodhpur

                      Ticket no 1266810
                      Not rec my product till now
                      boAt customer support has been notified about the posted complaint.
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                        L
                        Luckyjoshi
                        Jul 21, 2020
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                        Address: 21/660 chopasni housing board jodhpur

                        My earphone not working
                        I'm submit the complain
                        On 8 july product rec by company 10 july
                        Till now they not return my product
                        The not receiving any call and not given any update
                        boAt customer support has been notified about the posted complaint.
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                          F
                          Fauzan Mahfooz
                          Jul 21, 2020
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                          I have bought my boat airdopes 311v2 on 30th may, now it is giving problems while listening to music, the right earplug giving some interference in in between, and its not working properly, sometimes the music fades away on the right earplug. Its been less than 2 months since i bought the product and it causing error.

                          Help me asap else my money will be wasted as my product in warranty period.
                          Serial no.-b07y2y9cr4
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                            S
                            Sumit0311
                            from Patna, Bihar
                            Jul 21, 2020
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                            Address: Hardia Chowk, Railway Colony

                            My replacement order for boat bassheads 220 black having ticket no.- 1202559 is not dispatched yet. The pickup was on 25 june 2020 and the product hasn't yet dispatched
                            boAt customer support has been notified about the posted complaint.
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                              R
                              Rutik Makwana
                              Jul 21, 2020
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                              I want my earphones back. It's been 1 and half months and still, no news of my earphones of replacement and my old earphones are still at the boat warehouse. I can't contact you cause when i mail you i just get the same reply as always so it's kind of spam type and i can't call cause your help line no. Always busy.. I am really upset about your service. I want my earphone back so please repair or replace them as soon as possible. My ticket no is 1152835.

                              I know i will get as a response as mail but still, i am trying to contact.
                              boAt customer support has been notified about the posted complaint.
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                                D
                                DineshSingh246
                                Jul 20, 2020
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                                My earphones stopped working so i put up a complaint for the replacement of the product. The earphones were picked up in june 2020 and the status of the product shows replacement issued but still no update from boat's end regarding dispatch.its been more than a month.

                                My complaint ticket number:1192312
                                boAt customer support has been notified about the posted complaint.
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                                  N
                                  Niravjethva
                                  Jul 20, 2020
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                                  I had a battery issue so i had been given replacement of headphone but after 10 july there is no update regarding where is my headphone
                                  boAt customer support has been notified about the posted complaint.
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                                    N
                                    Naga Nishanth
                                    Jul 20, 2020
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                                    I want to claim the warranty of boat earphones model bassheads 100. Purchase date:[protected], model number: bassheads 100, model year:2017. Please respond on the same.
                                    boAt customer support has been notified about the posted complaint.
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                                      R
                                      rangrezz
                                      Jul 20, 2020
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                                      Address: MUMBAI

                                      Dear sir
                                      My product boat earphone 225 base whose right side is not working properly i have submit a complaint and sent my product to replace it but my product i have not recieved back
                                      Plz help me to recieved my product back
                                      boAt customer support has been notified about the posted complaint.
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                                        H
                                        Harsh_
                                        Jul 20, 2020
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                                        Address: Mumbai

                                        I bought Boat bassheads 225 in wired earphones on November 2019. And one month ago i was having distorting sound issue with it. So to claim my warranty i filled complaint on official website. On 29th jun 2020 pick up was done. And on 8th July 2020 i got the mail that it has reached to the factory and will be returned to me in 4 days. 4 days passed i thought it must be because of lockdown but today whole 12 days have passed since i got the mail and 3 weeks since the pick up was done. I tried calling them, mailed them but on call it's showing line is busy and they aren't replying my mail. And the status of my ticket hasn't change from 10th july. It's still saying dispatching soon. I don't know what to do now!! Can you help me with this?
                                        boAt customer support has been notified about the posted complaint.
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                                        Same with me
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