boAt Complaints & Reviews

My name is Chaitanya Chavare, resident of Mumbai. I had raised the complaint on 12th June 2020 regarding my boAt rockerz 255 Active black Bluetooth earphones one/both sides not working. My ticket number is 1177288. The product was reverse picked on 17th June 2020. On 21st June, it reached to the warehouse where the replacement unit Was issued. Ever since then, it's showing the same status as dispatching soon. Where have you dispatched it to? The moon? This is totally dissapointing. I had never expected this kind of service from boAt. I have been calling the designated helpline and sending emails, but they don't even care to revert with a proper Explaination. I don't think if someone buys a new product, there will be such a delay to it. Then why such discrimination against warranty related services? Also, they're producing cheap quality earphones as I have had to replace it twice in a span of 9 months only. I am gonna make sure from now on I don't buy any boAt product ever again and also tell my companions to do so.

My left earphone of the boat rockerz 255 has stopped working within 6 months of purchase
Whereas my warranty is still 1 year
Please do the needful

One side of wirless headphone was not working properly, so i raised complaint on 20 june 2020, and product is picked up 22 june 2020, after tracking my shipment it shows whhandover .
I did not recieve my product while it showing on your website courier partner [xpressbess] that my product have delivered.
My ticket no is - 1201149
And AWB no is[protected]
Kindly please give me some update related to my query on my gmail
[protected]@gmail.com

One side of my headphone was not working so I returned it in warranty but it's been a week it says WHHANDOVER and no longer updates are given to me

Boat basshead 220 (Red)
Ticket number- 1175978

I have returned my boat wireless earphones as it was under warranty period. The return was successful but it has been one month since i did not receive my replacement unit.
There has been no response from their side either on mail or on calls. I have been a frustrated customer from their service now and it's been high time they should value their customer.
I want to get updated on my product and want my replacement unit as soon as possible. Please notice this issue and forward this complaint so that they can issue me the product and value thier customers.

I did not get the earphone back till now

Boat — Boat earphones complaint


My boat earphones was picked on 27 June 2020 and they are not arrived yet.Currently xpressbees is showing Arrived at BOM/RVP, MUMBAI, MAHARASHTRA this as shipment status and estimated delivery is 29 June 2020.My ticket number is 1224129. Kindly resolve my problem asap. Why it is taking so long!!!.

My boat speaker sphinx 2.0 was not working properly, so i register a complaint and they took my product on may 16 2020 for servicing.. I am continuously tracking my product. By given tracking link.. But from 6june there has been no update of it, also customer service person are not receiving my call.. It's been near to 2months i didnt get my product back..

I want to know where is my product.. Why they are taking so long to return it to me... Also no one picking calls, neither reverting to emails complained... I think they have stolen the product.. There are many similar complaints about them in their site.
My ticket no. Is 1102081.. I could not find my product detail. Status.
Please get me it status.

My boat speaker sphinx 2.0 was not working properly, so i register a complaint and they took my product on may 16 2020 for servicing.. I am continuously tracking my product. By given tracking link.. But from 6june there has been no update of it, also customer service person are not receiving my call.. It's been near to 2months i didnt get my product back..

I want to know where is my product.. Why they are taking so long to return it to me... Also no one picking calls, neither reverting to emails complained... I think they have stolen the product.. There are many similar complaints about them in their site.
My ticket no. Is 1102081.. I could not find my product detail. Status.
Please get me it status... Soon...

My ticket no.:- 1151132
I have returned my boat rockerz 255 active black to the courier boy because is in warranty and it's almost a month it does not dispatch for delivery.
In mail they said that they Would dispatch with four days. In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
Please help me with that return my replacement quickly...

One side of wireless headphone was not working properly, so i raised complaint on 21 june 2020 and product is picked on 23 june 2020, after tracking my shipment it shows whhandover. Now 3 july 2020, its been 6 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my earphone as early as possible...
Ticket no 1203836

Boat rokerz 255 headphone left side speker is off not sound

I bought those earphones from Amazon in the month of January 2020. And it stopped working in the month of April 2020. Please replace as fast as possible.

I have claimed warranty on my boat basshead 172 wired headset... On june 5 nd pickup was done on june 13 2020. I haven't received my boat earphones yet. My ticket no is:1153477. When will i get my earphones back... Plz reply.. I checked status of my earphones it shows delivered but i have not received it.. I am attaching screenshot of my status with the mail... Kindly help... I want my earphones back...
I am continously asking for my product boat 172 wired headset that when i will receive my replacement product boat headset. Ticket was logged on 05
06.2020, ticket no was 1153477 also picked this product through xpress bee against awb[protected]. Product was received on service center on date 15 jun 2020, but from 27.06.2020 status is showing replacement product was issued. Could you update the status with courier details so that on my level i can track for same.
Because i am totally hopeless with you customer oriented service, kindly update status of my ticket 1153477 asap otherwise i have to escalate this matter with higher authorities.
Still i am waiting for my replacement product after 16 days. It is too horrible service.

My data cable was not working properly, so i raised complaint on 09 june 2020 and product is picked on 13 june 2020, after tracking my shipment it shows whhandover from 18 june 6:28 pm. Now 2 july 2020, its been 14 days still no update from boat. Customer care is not responding the calls and mails

Please help here i want my data cable as early as possible.
Ticket no. Is 1164341

I have registered a complaint with boat that one side of my bluetooth earphone was not working. I was given a number then and my reverse pickup was done on 22nd june 2020. It's been 11 days and i haven't received my earphones yet

Details of the complaint

Waybill number :[protected]
Ticket number for future assistance :
1196363

Thank you

Charging point of wireless headphones was not working properly, so i raised complaint on 20th may 2020 and product was picked up on 6th june 2020. I have been continuously tracking which now shows whhandover.

It's 3rd july now and even after 27 days (Almost a month!) still no update from boat. Customer care not responding for calls and mails.

Kindly look into the matter, i need my headphones asap.
Ticket no. Is 1136572.

I have been contacting continuously but they never reply, neither by phone nor email. This is really annoying and utter disregard somebody's time and money.

Ticket number: #1198417
Created on: 19th june
Problem: left side earpiece stopped working suddenly

My data cable was not working properly, so I raised complaint on 09 June 2020 and product is picked on 13 June 2020, after tracking my shipment it shows WHHandover from 18 June 6:28 pm. Now 2 July 2020, its been 14 days still no update from boat. Customer care is not responding the calls & mails.

Please help here I want my data cable as early as possible.
Ticket no. is 1164341

My boat Rockers 400 headphones was picked on june 15th.it was told tht it vill be returned within 15 days but nw it has been 18 days.the order tracking status has been stopped on 30th june.no proper info wr is my product now.plz do the needful n. Send my product as soon as possible.