boAt Complaints & Reviews

I filed a complaint against my order (Boat rockerz 255 neon sports bluetooth wireless earphone) around 2 months ago and it's not get replaced yet. I called boat 50-60 times but they didn't picked that. I also mailed my problem to boat but they didn't answered to that also.
Ticket number: 1095552
Awb number: :[protected]

My complaint id-1098460

My boat earphone one side stopped working. I raised compliant against it on 13th may and it was picked up from me on 19 may. Defective product received to center on 26th may (Check track). 26th may status was replacement product issued. After issuing still today, material not yet dispatched. I called service center more than 20-25 times no response and i sent mail more than 10 times. No response.. Kindly dispatch the material immediately. How long it will take to dispatch the material?

I sent my headphones for the replacement in the end of june but i did not received it yet, even i tried to connect with customer care helpline but they had not given any response to me. Kindly give me a solution for happening condition as soon as possible. (My ticket number is 1174111)

Thanks
Warm regards
Shiv charan

Left side earbuds is not working

Complaint id#1136340
Defective product picked up for repair or replacement, the complaint status shows replacement is issued but i didn't receive any product or sny update on when will i get the product. I raised the complainant on 30th may

I registered a complaint for my boat cable on 9 april and was approved on 11 april but still no action was taken yet. Complaint ticket no. 1065173

Am using boat wireless headset 235v2

And its been 8 days since is bought this offline

Now mfb is not working and rest buttons are not working properly and power button is not working...

Hello,

I have registered a complaint on boat on 20-june-2020. Complaint no is : 1194477

On 30-june-2020, service center received my product for servicing and on 3-july-2020 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting,
When can i expect a delivery of my replacement product.

Regards,
Pratik

My earphone right side part is not working

I claimed warranty on my boat basshead 172 wired headset... On june 5 nd pickup was done on june 13 2020. I haven't received my boat earphones yet. My ticket no is:1153477. When will i get my earphones back... Plz reply.. I checked status of my earphones it shows delivered but i have not received it.. I am attaching screenshot of my status with the mail... Kindly help... I want my earphones back...
I am continously asking for my product boat 172 wired headset that when i will receive my replacement product boat headset. Ticket was logged on 05
06.2020, ticket no was 1153477 also picked this product through xpress bee against awb[protected]. Product was received on service center on date 15 jun 2020, but from 27.06.2020 status is showing replacement product was issued. Could you update the status with courier details so that on my level i can track for same.
Because i am totally hopeless with you customer oriented service, kindly update status of my ticket 1153477 asap otherwise i have to escalate this matter with higher authorities.
Still i am waiting for my replacement product after 1 month . It is too horrible service.

Please refer to my order dated 21june 2020 in which i raised a request for my boat earphone left side not working. On 26th june 2020 my product was picked up by xpressbees and now its been more than 12 days that the product has not yet delivered to boat service centre in mumbai. Currently it is showing whhandover. I want a replacement for my product as soon as possible.
Awb no[protected]
Ticket no. 1203913

Ticket no-1114490
I had registered my product for warranty claim on 21 may and it was picked up on 27 may from that time there is no response from the company . The ticket no which they have given is also not updated on their website.
.They never picks up the calls from customer
My order pickup company xpressbees.com
Awb no[protected]

I filled my complain on 9 June 2020.. And the delivery man was came on 15 June 2020 to pick up my products for replacement. It's received on 26 June 2020.. But their was no results come whether their is replacement done on not.. Many times I called customer service but didn't respond my call.. I also mailed about my status.. But they didn't response on my mail also.. My ticket number is 1165030... Please help me at least update my complain...

I have raised multiple tickets for replacing my faulty Boat Rockerz 255 Headset starting from May 2nd .Finally they responded to a ticket on May 27th. (1129416 Ticket no)

It has been 45 days since their first response. Till now, my product replacement has not reached me. Also, No one replies to my mails or responds to my calls on customer care number.

From June 24th onwards, the status is same on portal saying " Replacement dispatching soon" .

They say we provide warranty of 12 months for this product, but in that 2 months they are keeping the product with them.

I need my replacement to be issued at the earliest. Else, request you to take necessary action on them.

Thanks in Advance.

The status it shows: replacement product dispatches soon (Date:24th june).

But today's date :july 8th (15 days isn't soon)

Pls make it fast yaar. I haven't played pubg since 40 days because i have only one pair of earphones and now that is with you. Pls yaar pls. Make it fast. I know you are also facing problems. But it's been 40 days. There is a limit to patience.

Customer care isn't responding by calls or mail.

Pls respond.

Ticket number:1130861

It's been 20 days since they took my not working eatphones. The status of the complaint shows that the replacement product is dispatching soon. Its been 7 days since its showing this. Its been very long and i want the replacement product asap. Complaint number - 1191267

Hi, i have registered a complaint on 22nd of april, 2020 on boat website and it get approved on same day woth ticket id 1073393. Another day it has been picked up from my address by courier person and it take almost 55 days almost to deliver the product just to next station. Than it take 6 to 7 days for day and my complaint status to change to replacement product issued (Date 24 june) but for more than 75 days, i m still struggling to get my headphone replacement or status where it is stucked.

I work in a company where i do night shift and due to this pandemic situation, we are working from home. As an team manager i received a lots of call in night from my subordinates for assistances. But i cannot use my beloved headphone, due to which 1 hand get block for all my calls to get answer. And it impacting my whole team.

There is no communication from boat in this 75 days that it has delayed and we are trying fast to get ur product as soon as possible or something like that. I will make sure this brand shud not be taken again in my frnds and relatives.

My order (Order id-19451) is not delivered. There is no information available about it.. It was ordered on 26.06.2020... Please help me as soon as possible...

Regards

Product is not working from last 3 weeks.. It stopped suddenly working.. I brought it in oct.2019..

My ticket number is 1130301
I've submitted my problem about the headphones... And they have already picked up my product... And the delivery company said that it has already delivered the product... It's been a Month and there's still no update about my headphones... Not even on the site