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Updated: Aug 11, 2026
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boAt reviews & complaints page 257

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D
Durga24
Jul 12, 2020
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One side of wireless headphone was not working properly, so i raised complaint and product is picked on 28 may 2020, after tracking my shipment it shows whhandover on 16th june 2020. Now 12 july 2020, its been 26 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1114534...
Shipment id:[protected]
boAt customer support has been notified about the posted complaint.
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    V
    vinay123456
    Jul 12, 2020
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    Waiting for replacement product for 2 months. No response on email or queries, how long should i wait and where should i escalate this issue.

    Ticket 1119843

    Br,
    Vinay
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      G
      gargee patsariya
      Jul 12, 2020
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      My unit has been taken on 22nd of june after complain. But now i am not getting any update about my unit..
      I had asked on the same complaint many times and complaint 2 or 3 times but they are not responding me..
      Order id -1200008
      boAt customer support has been notified about the posted complaint.
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      I am not getting any response about my product
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        N
        Neeraj 0101
        Jul 11, 2020
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        Address: Mumbai

        Boat is not helping me out with my product. They are not accepting my complainant
        boAt customer support has been notified about the posted complaint.
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          D
          deepesh yadav.
          Jul 11, 2020
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          One side of wireless headphone was not working properly, so i raised complaint on 13 june 2020 and product is picked on 18 june 2020, after tracking my shipment it shows whhandover on 27 june 6:21 pm. Now 12 july 2020, its been 28 days still no update from boat. Customer care not responding for calls and mails.

          Please help here i want my headphone as early as possible...
          Ticket no. Is 1177930
          boAt customer support has been notified about the posted complaint.
          Aug 16, 2020
          Updated by deepesh yadav.           2 mahine ho gye h na toh koi contact ho pa rha h aur na waps aaya h mera headphone
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          Not solved my complain
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            E
            ekta sehgal
            Jul 11, 2020
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            My ticket no. Is 1188677 and its showing a msg from 3rd july that my product is dispatching soon but now its been 11 july and its not been dispatched yed i want that product urgently pls help me
            boAt customer support has been notified about the posted complaint.
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              S
              saurya singh
              Jul 11, 2020
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              Resolved

              Address: Mumbai, Maharashtra
              Website: www.boat.com

              Sir i give my earphone fir replacement on 27 they give me a ticket no which is 1128480... It was picked up on 3rd of june sir not it's more then 1 month and i haven't received any mail from boat nd no idea what they are doing with it sir please do something i need my earphone back i can't afford another one please give it to me as soon as possible i want it immediately they told me it will take more then 15 day but now it's too late i need it sir please do something my earphone is handel to whhandover on 16th of june in mumbai till now i haven't got any updates about that
              Jul 20, 2020
              Complaint marked as Resolved 
              How much time I have to give you details?
              boAt customer support has been notified about the posted complaint.
              Jul 17, 2020
              Updated by saurya singh               Still haven't received any response
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                J
                Jigar Joshi 04
                Jul 11, 2020
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                Address: N-35/S-4/3-1-1, Swami Vivekanad Nagar, Opposite Aadhar Medical ,Cidco, Nashik

                My ticket number is 1194247.
                I have emailed several time to the customer care of boat but i have got no reply.
                I have tried to contact them but the ydon't pick up the call.
                I want my headphones to be delivered soon.
                Please help me out.
                boAt customer support has been notified about the posted complaint.
                Jul 14, 2020
                Updated by Jigar Joshi 04                 Still no response from you guys.
                Please contact me as soon as you can.
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                  V
                  venumounica
                  Jul 11, 2020
                  Resolved
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                  Resolved

                  I've ordered boat bassheads 100 in www.boat-lifestyle.com website for rs.399/- with order number #22988 and made payment through razor pay portal.

                  As per the delivery policy i should get the order within 7-10 business days and the tracking number details should be sent to me once the product dispatched from warehouse. Till now i haven't received my product and tracking details. I've sent many mails mentioning my issue to [protected]@imaginemarketingindia.com and received no response from the team. I tried calling to the customer care number [protected] and the number is not working. Please look into this issue asap
                  Jul 16, 2020
                  Complaint marked as Resolved 
                  without giving any prior information they only raised new order request for my order
                  boAt customer support has been notified about the posted complaint.
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                    M
                    MILAN VINOD
                    Jul 11, 2020
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                    I had buyed a boat rockerz 380 wireless headphone on 19/5/2020.
                    After using it for two weeks it was not working properly.
                    So i registered a com plaint in the website of imagine marketing private limited. They approved my complaints with ticket number 1182423. And i got the conformation e - mail also. The product was picked up by delhivery private limited. After two weeks i got an email conforming that the product has been recived in the service center. The i have not recived any mail from them. It has been one month and i have not recived the product. Helpline number of imagine marketing pvt is not working since last one month.
                    boAt customer support has been notified about the posted complaint.
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                      Q
                      qadirjames
                      from Delhi, Delhi
                      Jul 11, 2020
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                      Dear boat,
                      This is in continuation to the aforementioned many emails and calls. With deep regrets it is to inform you that the organization seems to have lost all the ethics and courtesy

                      It has been more than 2 month of my product pickup but still i have not received any replacement unit.
                      Ticket no 1186469
                      boAt customer support has been notified about the posted complaint.
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                        V
                        venumounica
                        Jul 10, 2020
                        Resolved
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                        Resolved

                        I've ordered boAt bassheads 100 in www.boat-lifestyle.com website on[protected] for Rs.399/- with order number #22988 and made payment through razor pay portal.

                        As per the delivery policy I should get the order within 7-10 business days and the tracking number details should be sent to me once the product dispatched from warehouse. Till now i haven't received my product and tracking details. I've sent many mails mentioning my issue to [protected]@imaginemarketingindia.com and received no response from the team. I tried calling to the customer care number [protected] and the number is not working. Please look into this issue ASA
                        Jul 16, 2020
                        Complaint marked as Resolved 
                        without giving any prior information they only raised new order request for my order
                        boAt customer support has been notified about the posted complaint.
                        Jul 11, 2020
                        Updated by venumounica                         Can any one pls look into this issue
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                          S
                          Shradhaf
                          Jul 10, 2020
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                          Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063

                          I have not received my earphones yet which i was given for replacement, even though it was picked up 10th june 2020.
                          They are not even picking the calls nor replying to emails from customer care.
                          My ticket id is 1169622
                          boAt customer support has been notified about the posted complaint.
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                            P
                            Prince prudhvi
                            Jul 10, 2020
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                            My tictket number is 1219313
                            My pick up oder ki complete while checking my shipment track id it shows delivered but didn't any mali from yours my track id[protected]
                            boAt customer support has been notified about the posted complaint.
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                              R
                              Rajesh bharath
                              Jul 10, 2020
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                              Address: 8-3-291/1/a ramachandrapur colony, Road no:14

                              Still now airdopes not yet delivered
                              boAt customer support has been notified about the posted complaint.
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                                K
                                Keyur004
                                Jul 10, 2020
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                                Address: Mumbai

                                My boat rockerz 235v2 headphones stopped working properly and i applied for a replacement. They collected the product 30 days ago and still haven't notified me about whether i will be getting a replacement or not. The product is still under warranty as i had purchased it less than 5 months ago. When i call customer care, i get a message saying "we're sorry that we couldn't answer your call. We'll get back to you shortly." but they never call back. I've been trying to contact customer care for the past 5 days.
                                I have also mailed to support mail domain.
                                Still i did not get any feedback from them.
                                Contact details: [protected]
                                Ticket number: 1196341 & 12386
                                boAt customer support has been notified about the posted complaint.
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                                  H
                                  Harshal jagtap
                                  Jul 10, 2020
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                                  Address: At post kasara tal shahpur dist thane pin code:-421602

                                  My name is harshal jagtap i live in kasara. I buy boat 162 earphone but after we use 2 3 month one side of earphones is off. I face problem about the inconvenience so i request to repair or exchnage my earphone..
                                  boAt customer support has been notified about the posted complaint.
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                                    G
                                    Goswami Ishwar Puri
                                    Jul 10, 2020
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                                    Address: Baba mansab nagar khajrana indore 452010

                                    About earphone range its less then 1 mittre and one side r not working from that day
                                    boAt customer support has been notified about the posted complaint.
                                    Jul 10, 2020
                                    Updated by Goswami Ishwar Puri                                     I want return or replace
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                                      D
                                      DRx Harry Berwal
                                      Jul 10, 2020
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                                      Address: house no.-43,jawahar nagar,gali no-11,hisar-pin.code-125001

                                      I was send boat headphone last month due to one side earphones was damage but till now i haven’t replaced or recived
                                      Kindly slove this problem as soon as possible.
                                      Ticket no.-1138665
                                      boAt customer support has been notified about the posted complaint.
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                                        S
                                        Shrisha07
                                        Jul 10, 2020
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                                        I had applied for a replacement of my boat bassheads 225 on 21st may and it has been almost 2 months i haven't received my replacement yet. The tracking status says that the replacement product was issued but i have tried to contact the customer service many times but didn't get any response. Please tell me when will my replacement arrive.
                                        boAt customer support has been notified about the posted complaint.
                                        Jul 10, 2020
                                        Updated by Shrisha07                                         My ticket number is 1113695
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