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Updated: Dec 3, 2025
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boAt reviews & complaints page 259

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K
kushpk
Jul 1, 2020
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One side of wireless headphone was not working properly, so i raised complaint on 20 june 2020 and product is picked on 22 june 2020, after tracking my shipment it shows whhandover & current status of product is delivered but it is not reach to me. Now 1 july 2020, its been 12 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1200984
boAt customer support has been notified about the posted complaint.
Jul 01, 2020
Updated by kushpk Product name is Boat Baseheads 103 Black. it's wired earphones in above i write it wireless headphones by mistake. here i m attaching shipment status image.

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    Shatansha Coachgawae
    Jul 1, 2020
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    My earphone is not working properly only one side sound is coming plz have a look
    boAt customer support has been notified about the posted complaint.
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      R
      Royal Abhay
      Jul 1, 2020
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      Website: Boat

      I applied to take warranty of my boat rockerz they picked up the product and now 40 days passed there is no status customer care is not responding and traking i'd is also not providing any relvent details
      boAt customer support has been notified about the posted complaint.
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        S
        Shivam1118249
        Jul 1, 2020
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        They picked up my earphones on 28 may and product replacement issued on 18 june but they didn't dispatch my earphones till now on 1 july.

        My ticket number is 1118249.
        Plz help me to dispatch my earphones as soon as possible.
        Im very frustrated by their service.
        +1 photos
        boAt customer support has been notified about the posted complaint.
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          R
          Ravik1411
          Jul 1, 2020
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          Resolved

          I have called so many times to boat customer service but they didn't take any call. They had took my boat headphone boat rockerzz 255 ragging red, but haven't delivered me replacement product yet. My ticket number is 1101721. On tracking via the ticket no. It displays that "whhandover" every time.
          I have tried to contact the helpline no. [protected] but this no. Is always get a busy tone.
          +2 photos
          Apr 1, 2021
          Complaint marked as Resolved 
          The company delivered the new set of earphone within 15 days of complaint. thank you
          boAt customer support has been notified about the posted complaint.
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            R
            Rudransh Rajput
            Jul 1, 2020
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            I raised my complaint for boat basshead 100 as both of its sides were not working ticket no.-1090529 and it was picked up by courier on 15 may and delivered to boat center on 30may and now its about 30 days and there is no confirmation on receiving or any thing about my product from boat.. There call centre are so poor that no one pickup the call and now its really becoming frustrating as its all about 2 month but i don't even know that where is my product now. If i don't get any confirmation on futher procedure i'll forced to move to consumers court.
            +1 photos
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              B
              Bhagyesh Darji
              Jul 1, 2020
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              I have raised complaint against my warranty product for replacement and they have picked up my product and they have received at 16th june but after that no update from their side and they are giving reason of covid 19... My complain number on boat site is. 1141266 and one of my friend who have raised complaint for same service and their product has been replaced in 10 days their complaint number is 1180253 so i just have one question why they are discriminate with complaints and they are not picking up my calls not replying mails so please take action for replacement of. My product
              boAt customer support has been notified about the posted complaint.
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                R
                Ramanuj dodiya
                Jul 1, 2020
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                Bluetooth earphone return

                One side of wireless headphone was not working properly, so i raised complaint on 30 may 2020 and product is picked on 11june 2020, after tracking my shipment it shows whhandover. Now 15 oct 2019, its been 7 days still no update from boat. Customer care not responding for calls and mails.

                Please help here i want my headphone as early as possible...
                Ticket no. Is [protected]*...
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                NagarajanPS
                Jul 1, 2020
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                One side of my bluetooth headphone was not working properly, so i raised complaint on 21 april 2020 and product is picked on 04 may 2020, after tracking my shipment it shows whhandover from 29th may 2020 04.52 pm. Now 01 jul 2020, its been 32 days, still no update from boat. Customer care not responding for calls and mails.

                Please help here i want my headphone as early as possible...
                Ticket no. Is 1072578.
                boAt customer support has been notified about the posted complaint.
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                  H
                  Harsha Eligeti
                  Jul 1, 2020
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                  Address: Mail : [email protected] phone no. 8919838985

                  One side of wireless headphone was not working properly, so i raised complaint on 04 may 2020 and product is picked on 08 may 2020, after tracking my shipment it shows whhandover from[29 may 2020]. Now 01 july 2020, its been 30 days still no update from boat. Customer care not responding for calls and mails.

                  Please help here i want my headphone as early as possible...
                  Ticket no. Is 1083647
                  Awb:[protected]
                  +1 photos
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                    M
                    Mr. Patangbaaz
                    Jul 1, 2020
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                    Respected concerned authority,
                    One side of my headphone was not working properly, so i raised complaint on 26th of may 2020, and product was picked on 27th of may 2020, after tracking my shipment it shows whhandover from 16june 2020, 6:41 pm. Today is 1st of july, its been 15 days still no update from boat. Customer care not responding for calls and mails.

                    Please help here i want my headphone as early as possible.
                    Ticket no. Is 1112320.
                    My awb/ reverse pickup number is[protected]

                    Regards
                    Shashwat mishra
                    +1 photos
                    boAt customer support has been notified about the posted complaint.
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                      O
                      official series
                      Jul 1, 2020
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                      Respected concerned authority,
                      One side of my headphone was not working properly, so i raised complaint on 26th of may 2020, and product was picked on 27th of may 2020, after tracking my shipment it shows whhandover from 16june 2020, 6:41 pm. Today is 1st of july, its been 15 days still no update from boat. Customer care not responding for calls and mails.

                      Please help here i want my headphone as early as possible.
                      Ticket no. Is 1112320.
                      My awb/ reverse pickup number is[protected]

                      Regards
                      Shashwat mishra
                      +1 photos
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                        A
                        AMIT WADKAR..
                        Jun 30, 2020
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                        Address: Latur

                        Plz my order detail check argently.. My boat rockerz bluetooth earphone are not delivered eat.. Plz reply me fast
                        boAt customer support has been notified about the posted complaint.
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                          S
                          Shiv53
                          Jun 30, 2020
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                          Awb no[protected]
                          Still not reciveid the delivery
                          Complaint id -1184561
                          boAt customer support has been notified about the posted complaint.
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                            A
                            Abhimanyusidh
                            Jun 30, 2020
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                            My complaint no is 1128338 status is showing that replacement product is issued on 24th June 2020 but neither got the replaced earphones nor got any courier no.
                            +1 photos
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                              R
                              Rishabh@2690
                              Jun 30, 2020
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                              Resolved

                              I had registered complaint on 04 Jun 2020 with a ticket number 1151830. The product was collected from me on 11 jun 2020 and the service center received on 23 Jun 2020, when i check in boat website with my ticket. I saw that on 26 Jun 2020 they agree for replacement but till now there is no change in the status of my product.
                              +1 photos
                              Jul 6, 2020
                              Complaint marked as Resolved 
                              My complaint has resolved.
                              boAt customer support has been notified about the posted complaint.
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                                P
                                Poojitha Hebbar
                                Jun 30, 2020
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                                Address: Mumbai

                                Ticket no: 1109401
                                Shipment tracking id:[protected]

                                I had purchased boat rockerzz 400 headset in oct, 2019. It had a warranty claim period if 1 year. I had raised a ticket on boat support portal on 19th may, 2020 as the bluetooth connectivity was not working. The pick-up was made on 30th may, 2020.

                                The shipment tracking status shows "delivered" to the service location of boat on 16th june, 2020. However there is so update from the boat customer support or any reply to the mail sent, till today (30th june, 20202). The last status of the ticket on the boat support portal (As on 25th may, 2020) shows "product pick up generated for servicing and replacement" and no updates since then.

                                I would like to know the estimated time by when will be the headset be replaced and a reply to the mail on inquiry
                                boAt customer support has been notified about the posted complaint.
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                                  M
                                  Mitul Debnath
                                  Jun 30, 2020
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                                  I have a one year warranty card on this product. I bought it through flipkart. I want to get a replacement or repairment service.
                                  boAt customer support has been notified about the posted complaint.
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                                    K
                                    Kiran Cullen
                                    from Mumbai, Maharashtra
                                    Jun 30, 2020
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                                    Address: Boat, mumbai

                                    Hi team I have send my boat Rockerz 255 bluetooth headset for service on may 20th, it's been more than 1month no response from the team, i tried contacting them several times through email and phone support but no response, hope it will be sorted out ASAP, team didn't contact me to send back the headset to proper address waiting for callback to ensure proper address for shipping back new product.
                                    +1 photos
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                                      K
                                      Kiran Cullen
                                      from Mumbai, Maharashtra
                                      Jun 30, 2020
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                                      Address: Boat,mumbai

                                      Hi team, i have send my boat rockerz 255 bluetooth headset for service on may 20th it's been 1month still there is no response from team regarding warranty service, i tried contacting boat customer support team several times it's not getting connected, contacted through email no response iam fed with this service process
                                      boAt customer support has been notified about the posted complaint.
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