Submit a Complaint
Claimed

boAt Complaints & Reviews

www.boat-lifestyle.com
1
Updated: Apr 8, 2026
Complaints 5807
Resolved
426
Unresolved
5381
Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
boAt

boAt reviews & complaints page 259

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prakash._.Nahata
Jul 6, 2020
Report
Copy

Sound breaking on right side of earphone. Boat official website doesn't accepting invoice. I have tried many times but it shows that invoice failed to upload.
boAt customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Swapnily05
    Jul 6, 2020
    Resolved
    Report
    Copy
    Resolved

    Ticket number: 1231791
    Complaint registered on 29 june 2020, approved on 30 june 2020.
    Picked up on 30 june 2020.
    It has been 7 days since the pickup, 4 days ago xpressbees shipment tracker showed it was delivered (Whhandover) to boat company but i haven't recieved any such updates from boat.
    Emails are ignored.
    Customer care contact number:[protected] shows server unreachable everytime i try to call.
    Please keep me updated if you have recieved the product or not and fix your mumbai customer care contact numer issue.
    Jul 29, 2020
    Complaint marked as Resolved 
    No response from boat on this complaint. Not even acknowledged it.
    boAt customer support has been notified about the posted complaint.
    View replies
    No response from boat on this complaint. Recieved my product after 1 month.
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      AJDJ1999
      Jul 6, 2020
      Report
      Copy

      There was problem on call on mic with my boat rockers 400. They picked it up 2 months ago and still i have not received it back. Neither they reply mails nor they pick up calls. Also there is problem with their answering system on calls. No input is being accepted. This is the worst experience of my with any company and i will make sure no one buys a boat product in my network ever see nothing has been updated after 24th july also i want to upload the mail conversation in which i recieve no response.
      boAt customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nannhe babu
        Jul 6, 2020
        Report
        Copy

        Address: Mumbai

        I had a boat company speaker whose model was the boat stone 170. Due to some problem in it, i complained about warranty / replacement in the company. After my complaint, the company got my product from express bees courier company on 10th june 2020, which was delivered to the boat company on 18th june 2020, after that the boat company has not given me any information regarding my product yet.. Even if i call their customer care, they do not detract from me, while the boat company says that in 12-15 days the product is returned to the customer and it has been about 1 month to my product. Please give me back my product! My ticket number is 1165721
        boAt customer support has been notified about the posted complaint.
        Jul 10, 2020
        Updated by Nannhe babu         Any information not recieved yet from the company, please help me
        Jul 10, 2020
        Updated by Nannhe babu         I called may times for company, but they didn't respond my call, what can i do? Please suggest me
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rahul07srs
          Jul 6, 2020
          Report
          Copy

          My headphone is not working properly so i put up a complained. And than my product was picked up on 31 may.
          After tracking i found my product is whhandover today is 6 july. Still my headphone is not deliver it's taking to much time more than 2 month.
          My ticket no is
          1124726
          boAt customer support has been notified about the posted complaint.
          View replies
          Did you get ur product?
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dineshbabu2311
            Jul 6, 2020
            Resolved
            Report
            Copy
            Resolved

            I have raised request for repair and replacement for my boat rockerz blue-tooth headset in https://support.boat-lifestyle.com/ on 24-may-2020.
            My product has been shipped on 26-may-2020 and received at service center on 16-july-202. I got status as my replacement product will be dispatched soon on 23-june-2020.
            It's been more than 2 weeks but still my replacement product has not been dispatched yet.
            I have sent more than 5 emails to [protected]@imaginemarketingindia.com and have made more than 20-30 calls to[protected] but no proper response at all. I was really very much disappointed with boat service.
            Ticket number : 1121867
            Jul 17, 2020
            Complaint marked as Resolved 
            Finally i have received my replacement product. Thanks!
            boAt customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              U
              Uwais Karni
              Jul 6, 2020
              Report
              Copy

              My boat airdopes 451 twin wireless earbuds is not working. Right airdopes is not working properly,
              boAt customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kowshik sai
                Jul 6, 2020
                Report
                Copy

                Recently my headphones got damaged and i applied for a replacement of the product on 30th april. It was picked up by the courier person from xpressbees, i think the product reached the destination on may 28th, but still i have no information regarding my complaint. It's been already 3 months i have applied for a replacement of my damaged product, but still i have'nt received any update from the company. So, please provide details regarding my compliant as soon as possible.
                My ticket number is : 1077008
                boAt customer support has been notified about the posted complaint.
                Jul 23, 2020
                Updated by kowshik sai                 Firstly, thank you for responding to my complaint.In the website page when I track my complaint, it is showing that replacement product is issued, and will be dispatched soon, this is on 8th july.But after that I haven't received any update regarding the dispatch.Please dispatch my replacement product as soon as possible, because its been already so many months I have lodged my complaint.Thank You.

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shubham shrimal
                  Jul 6, 2020
                  Report
                  Copy

                  One side/both side of earphones was not working properly, so i raised complaint on 15 june, 2020 and product is picked on 19june 2020, today after tracking my shipment it shows whhandover suddently on the date when "our for delivery" has been shown since 25th of june. Now it's 6th july and i've no idea about my unit. I m trying to contact with customer care but no one pickup my call

                  I also write a complain on consumer complaints 27 june 'u tell m that u should notified boat they contact me for several days " 9 days over but now no response from the boat
                  Help! Here i want my earphone as early as possible.
                  Ticket no. Is 1186189
                  boAt customer support has been notified about the posted complaint.
                  Jul 06, 2020
                  Updated by shubham shrimal                   One side/both side of earphones was not working properly, so i raised complaint on 15 june, 2020 and product is picked on 19june 2020, today after tracking my shipment it shows whhandover suddently on the date when "our for delivery" has been shown since 25th of june. Now it's 6th july and i've no idea about my unit.

                  I also write a complain on consumer complaints 'u tell m that u should notified boat they contact me for several days " 9 days over but now no response from the boat

                  Today 21 days complete write my compain
                  Boat said that at the time of complain 10-12 we provide ur replacement. I tried to call them and mail them but but they are not responding to me what should i do
                  Ticket no. Is 1186189

                  (I'm sending some screenshot of mail and call with these complain)
                  View replies
                  Both sides of earphones was not working, so i raised complaint on 24oct . And then it was marked as WhHandler from 1oct and it has to be dispatched in 5 business days . But till now no action has been taken nor i get my earphones . Please help me .
                  Ticket no . - 1684075
                  Shipment id[protected]
                  Reply
                  Helpful
                  10 other people found this review helpful
                  10 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bhavik Verma
                    Jul 6, 2020
                    Report
                    Copy

                    Address: Ahmedabad, Gujarat

                    Left earbud of my boat rockerz 255 stopped working. I booked a replacement on 7th june and the product got picked up on 12th june. Product was approved for replacement on 24th june, but it's been 10+ days from the date of approval and 20+days since product picked up now and i still don't know where the replacement product is. I have been trying to call them but they haven't answered any. I have attached screenshots below, for more details.
                    boAt customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kale M
                      Jul 6, 2020
                      Report
                      Copy

                      Boat rockerz Bluetooth headset sound problem

                      My boat rockerz bluetooth headset both sound are not working last 1 month...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      B
                      Bhavana8197
                      Jul 6, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063

                      Dear Sir,

                      I registered a Complain on 30th April 2020 for problem in my boat rockerz 255 Bluetooth Wireless Headset .No sound is coming in one side of boat rockerz 255 Bluetooth Wireless Headset. My complain no. is 1080146(Ticket no.). Pickup schedule on 5th May 2020, I have given my boat rockerz 255 Bluetooth Wireless Headset.
                      When I check on line status its shows “WHHandover” on 28th May 2020 and customer care is not picking up phone.
                      After repairing I have not received my boat rockerz 255 Bluetooth Wireless Headset till now & almost 2 Month complete, I have not received it yet.

                      You are requested, kindly do the needful action.

                      My Shipment ID is[protected]
                      Ticket No is 1080146
                      Registered Mob:[protected]
                      Mail [protected]@gmail.con

                      Regards

                      Bhavana Gupta
                      Mob. [protected]
                      Ticket No.1080146
                      Aug 1, 2020
                      Complaint marked as Resolved 
                      After a long time of 2 month, Issued resolved. Thanks for supporting your efforts
                      boAt customer support has been notified about the posted complaint.
                      Jul 17, 2020
                      Updated by Bhavana8197                       After posted complain, Boat customer support change status as "Replacement Product Issued" on 8th July'20, Till now my Product is still not dispatched.From Pickup schedule on 5th May 2020, it is almost 1.5 months.
                      You are requested to do the needful action.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tarunjains
                        Jul 5, 2020
                        Report
                        Copy

                        Address: Delhi

                        Try returning or replacing a boat product to boat company, you will know how we are progressing in life . It takes 25 days to reach the boat warehouse and they take 15 days to analyse the product and more 15 days to dispatch and then 30 days to reach you back . Hahha. What an amazing service
                        boAt customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Siddharth004
                          Jul 5, 2020
                          Report
                          Copy

                          One side of headphone was not working properly, so i raised complaint on 6th April 2020 and product is picked on 13th May 2020, after tracking my shipment it shows WHHandover from [xpressbees] 25th May 2020. Now 5th July 2020, its been so long and still no update from boat. Customer care not responding for calls and mails.

                          Please help here i want my headphone as early as possible...
                          Ticket no. Is 1063927
                          boAt customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            SUhit Banerjee
                            Jul 5, 2020
                            Report
                            Copy

                            Didn't get headphone replacement after almost 1 month. No reply after several mails, my ticket no 1099133
                            boAt customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abhi Raghu
                              Jul 5, 2020
                              Report
                              Copy

                              One side of wireless headphone was not working properly, so i raised complaint on 7 June 2020 and product is picked on 9 june 2020, after tracking my shipment it shows whhandover
                              boAt customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Naman1999
                                from Hamirpur, Himachal Pradesh
                                Jul 5, 2020
                                Report
                                Copy

                                I have complaint about my earphone damage with ticket no 1109566 and you said that it can't be deliver on my address. I purchased it from amazon and they deliver on this address. My warranty period is about to expire and i don't have alternative address and relative address is not possible in this corona situation so please contact to amazon delivery and exchange my earphone, otherwise i will always feel cheated by you. Never gonna bought your products.
                                boAt customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rajvanga
                                  Jul 5, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have claimed warranty on my boat Rockerz 255...on June 16th June pickup was done. I haven't received my boat earphones yet.My ticket no is:1179095. When will I get my earphones back...plz reply.. I checked status of my earphones As from 24th June it's showing Replacement Product Issued ..I am attaching screenshot of my status with the mail...kindly help ...I want my earphones back...
                                  I am continously asking for my product boat Rockerz 255 that when i will receive my replacement product boat headset.
                                  ticket no was 1179095 .
                                  Because i am totally hopeless with you customer oriented service, kindly update status of my ticket 1179095 asap otherwise i have to escalate this matter with higher authorities.
                                  Still i am waiting for my replacement product after 22 days. It is too horrible service.
                                  Jul 23, 2020
                                  Complaint marked as Resolved 
                                  boAt customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    teebee
                                    Jul 5, 2020
                                    Report
                                    Copy

                                    I registered my complaint for boat Bassheads 100 hawk earphones on 13th March 2020 and they got picked up on 17th March, then from 22nd March the whole country has been in lockdown so I didn't complain and Patiently waited but now when the lockdown is over, why am I not getting my earphones back? Earlier when I tracked my earphones form boat's website, it showed they are stuck in Mumbai, now it says "no data avaliable", on my ticket statues it just says "20 March 2020 - Replacement Product dispatching soon" . Would you please return my earphones boat.
                                    Ticket no. - 1035671
                                    Thank you.
                                    boAt customer support has been notified about the posted complaint.
                                    Aug 09, 2020
                                    Updated by teebee                                     So my problem has been solved, I posted this complaint on 5th July and got my earphones back on 28th July, I'm just glad that they are back even though it took 135 days.
                                    I know boAt did the best it could, I mean once the work started after lockdown, it must be hard to keep track of products of 3 months ago when you're getting them on prolly a regular basis, I hope boAt will provide good customer support and people won't have to face this kind of problem any more.
                                    Thank you boAt.
                                    Love your products!
                                    View replies
                                    So my problem has been solved, I posted this complaint on 5th July and got my earphones back on 28th July, I'm just glad that they are back even though it took 135 days.
                                    I know boAt did the best it could, I mean once the work started after lockdown, it must be hard to keep track of products of 3 months ago when you're getting them on prolly a regular basis, I hope boAt will provide good customer support and people won't have to face this kind of problem any more.
                                    Thank you boAt.
                                    Love your products!
                                    Reply
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Ganesh250101
                                      Jul 5, 2020
                                      Report
                                      Copy

                                      Address: 145/15/Type lll, Ekta Vihar, Sector 26, CBD Belapur, Navi Mumbai, Maharashtra, India

                                      Ticket no. : 1196834

                                      I filed a complaint for my earphone, in which both the sides weren't working.
                                      I placed the order on 19th JUNE, and till now it is 17 days and I haven't received my product. On 26th june it showed " Out for delivery" Then after sometimes it showed that it is still in process. They don't answer to our calls at all. They aren't providing the product nor giving me the refund.
                                      boAt customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Insasta
                                        1
                                        (202)
                                        Philips India
                                        1.3
                                        (1710)
                                        BookMyOffer.com / Saturday Sunday Media Internet
                                        2.3
                                        (3974)