boAt Complaints & Reviews

I have submitted request for replacement of my boat earphone they picked up it after a month and than now they don't send it after replacement, whenever i call they simply don't pick up a call and when pick up they just send we are dispatching your unit today it self but i didn't receive my product after a month also,
Please do need full for the same. My ticket number is 476794

I have submitted request for replacement of my boat earphone they picked up it after a month and than now they don't send it after replacement, whenever i call they simply don't pick up a call and when pick up they just send we are dispatching your unit today it self but i didn't receive my product after a month also,
Please do need full for the same.

Hi,
My ticket number is : 547042
The worst customer service, no one will take more than one month and till no response...
I made a replacement request of boat rockerz 255 bluetooth earphone on 14/09/19 and reached at service center on 02/10/19. And last status shown was "replacement product issued" on 02/10/19, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number but no one answer the call after long long waiting time. It is almost one month till now they don't dispatch the product. And from last 4 days on wards when i tried to contact customer care "we are leave today" i don't know how many days they are in leave.

I have complained about my boat airdopes 311 on august 23rd 2019 and they picked up in september 2019 and it has been 20+ days since a communication from the company's side.. I don't feel like buying any of the boat product again just because of the service and will strictly deny the users to buy boat product again if my problem is not resolved in next 2 days

As my earphone was malfunctioning and was under warranty period, so i'd raised an replacement request and the same was duly accepted and collected by one the courier representative. But i have'nt received any notification regarding the same and have'nt received the replacementas well!!! It has been like more than a week since your representative collected that earphone from me. So it's my humble request from you guys to look into it and resolve my issue.

One side earphone is not working. I had tried many times but the complaint page shows something went wrong .and I am not able to register a complaint to replace or repair it. this is been for 7 days custmer support no don't help.
it has a 2-year warranty and it been just 5 months .plz guide me on what to do.
how to get my earphone replaced or repaired

Ticket No: 505738
Its been nearly a month after sending my boat earphones to boat service center.
I received a mail stating that my boat 305 will be replaced with Boat Rockerz 275 Blue but after that there is no response. Its been a month and i dont see any update on my ticket nor anybody answers the call.
Useless service from boat.
Check below the dates and dispatch my earphones asap.

Shipment ID Order Type Total Items Shipment Status Current Location Destination Details
[protected] PRE-PAID 0 DTO MUMBAI MUMBAI
Date City State Hub Location Description
[protected]:54 PM
MUMBAI MAHARASHTRA BOM/RVP-MUMBAI WHHandover

Your Ticket Status :
# Date Status
1 17 September 2019 Replacement Product Issued
2 17 September 2019 Product Successfully Received at Service center
3 12 September 2019 Product Pick up generated for servicing and replacement
Track Your product
4 3 September 2019 Approved
5 3 September 2019 Pending

Hi,

My ticket number is 568640.

I have raised concern to replace my boat rockerz 255 earphones and it's successfully picked form my place. But after that, i have not received any update from the boat side its almost 1 month.
I sent mail 2-3 times but not got any reply from their side.

Regards,
Prateek

I made a replacement request of boat rockerz 255 bluetooth earphone on 21/09/19 and reached at service center on 27/09/19. And last status shown on ticket number - 569882 that "replacement product issued" on 03/10/19, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on "[protected]" but no one answer the call after long long waiting time. It is almost 20 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 569882. I am facing lots of problem regarding this.

The worst customer service ever seen.

I made a replacement request of boat rockerz 255 bluetooth earphone on 21/09/19 and reached at service center on 27/09/19. And last status shown on ticket number - 569882 that "replacement product issued" on 03/10/19, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on "[protected]" but no one answer the call after long long waiting time. It is almost 20 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 569882. I am facing lots of problem regarding this.

I have send my product for the warranty claim as i had some issues with the product but didn't got any further status of the claim its been five days. I was informed that i'll get the response within 4 days from the time they get the product. I also tried to get connected to there customer service representative but everytime an automated voice made me wait for 4 minute and later informed that the customer service representative was unable to reach to me they will connected me after some time and the call will get disconnect complaint no:596602

Contact no.:[protected]

One of the ear of my boat 225 earphones is faulty so i decided to replace them. you picked up the product from me on september 24 2019 and i haven't got any response from their side i tried calling the customer care and they are not attending the call. I have call them around 100 times
On email they just sent me the link to register the complaint the service no.
I need my earphones replaced in less than a week.

My ticket number is 583987

Hello,

I have registered my boat rockerz 255 headphones and pickup successfully but still, i have not received a replacement product. It's almost one month done for this... Very pathetic service.. Trying to call on service center number continuously but all executives are busy???
Will never take boat products after that... I need a replacement product as soon as possible... Otherwise please revert mony.

Hi,

I have registered my boat rockerz 255 headphones and pickup successfully but still i have not received replacement product. Its almost one month done for this... Very pathetic service.. Trying to call on service center number continuously but all executives are busy???
Will never take boat products after that... I need replacement product as soon as possible.

Dear Team,

My complaint no is 526122. It's been more than a month that I have registered my complaint and the last notification i received was that replacement unit has been issued. However till date i haven't received it. Neither there is any further update. Your customer service no keeps on ringing.

Kindly urgently confirm the status and the time frame by which i will receive the replacement. In case of any further delay I will be compelled to take the matter with consumer forum.

It's very sad to find such negligence on the part of a reputed company like you.

Regards

Kasturee Dutta
[protected]

I have sent my boat bassheads 900 for replacement by registering complaint on their website on 25 august 2019. My product was picked up on 27th and they (Imagine marketing pvt ltd) recieved it on 3 oct at their mumbai location. I got update as replacement product issued on 4 october. Today it's 8th already and no update from their side. I called them on their customer service number but always i get reply your call is important to us and no one picks call. I also sent emails but they didn't respond.. Please look into matter and send replacement at earliest..
My ticket number 598106
Name:aniket wani

One of the ear of my boat 225 earphones is faulty so i decided to replace them you picked up the product from me on september 20 2019 and i haven't got any response from their side i tried calling the customer care and they are not attending the call i have call them around 100 times
On email they just sent me the link to register the complaint the service no. Is saying me that the ticket no. Is invalid where as the site is saying it is correct.
I need my earphones replaced in less than a week.

Ticket no. -566818...

I had purchased boat rockers 255 on June and on September the right side ear stopped working. It would work sometimes and would stop working sometimes. Soo I decided to get it serviced . The product reached the service centre in Mumbai on 27th September and the status of the ticket is showing REPLACEMENT PRODUCT ISSUED since then . It's been 2 weeks already . Soo kindly issue the product as soon as possible. And the customer care number seems as if there are no customer care agents to pick the calls. My ticket number is 554383

My order was cancelled without any notification... Its the delivery partner was not unable to deliver your location... I want my oreder... Would you adjust the locations like 515411 r 518122 r 518144... Please i want that product immediately.... You cancelled without any notification.... That is offered product its less cost by offer... This is not correct to cancel my order...

One of the ear of my boat 225 earphones is faulty so i decided to replace them you picked up the product from me on september 17 2019 and i haven't got any response from their side i tried calling the customer care and they are not attending the call i have call them around 59 times in this week.
On email u just sended me the link to register the complaint the service no. Is saying me that the ticket no. Is invalid where as the site is saying it is correct.
I need my earphones replaced in less than a week.

Ticket no. -562405