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boAt Complaints & Reviews

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Updated: Feb 28, 2025
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boAt reviews & complaints page 286

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A
Abhay Neekhra
from Delhi, Delhi
May 7, 2019
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earphones

Address: Mahadevpura Bangalore, Bangalore, Karnataka, 560048
Website: Boat earphones .

Hello i have a very serious problem i bought my boat earphone in aug 2018 but 10 days back those were not working so i request for replacement the courier boy picked them on 21 april 2019 and yesterday 6 may 2019 they gave me message that they gave me new one but i didnt received any earphone yet i don't know to whom that delivery boy gave the parcel and i even didn't sign on receiving receipt or something they are now not giving any response...
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I
Indian408
from Palghar, Maharashtra
Apr 29, 2019
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stone 1000 bluetooth speaker

Bought one bluetooth speaker as a birthday gift on 7 march, delivered by 17 march and within a few days started producing crackling sounds. Had to go for a replacement option and replacement was picked up on 7 april. Tried to follow via email given on boat website but there was no satisfactory response. On 16 april a new product was issued, as it read on the cheack complaint status page
Complaint number 249027
They are behind...
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Yashwanth kokkanti
from Bengaluru, Karnataka
Apr 16, 2019
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headphones not been replaced during warranty period

Address: 500049

Hi team,

I have ordered boat 225 headphones worth 599 inr on 29 september 2018 through amazon.in.

Now the headphones mic and one side speaker is not working and raised the same complaint in boat.com/support web portal. Ticket number 240257. Its been more than 17 days but there is no response from the team.

There is no customer support number to dial in and raise the issue to next level....
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H
Himangi Rastogi
from Namagiripettai, Tamil Nadu
Jan 15, 2019
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no update from boat on pickup of products under warranty

Address: 560037
Website: Support.boat-lifestyle.com

I had purchased a boat's earphone on 3rd march 2018 and it is not working from 18th december, hence i have registered a complaint at support. Boat-lifestyle.com on 20th december with complaint id - 14*0. With repetitive follow ups and complaints no one has come to pick it up till date. Everytime i call the customer support they ask me to wait for a day but does not escalate my complaint.

This is not an acceptable behaviour...
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N
nitin nayan
from Hyderabad, Telangana
Jan 2, 2019
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boat bassheads 100 in-ear headphone with mic b071z8m4kx .invoice bom4-2268357

Address: Mumbai City, Maharashtra, 560100
Website: www.boat-lifestyle.com

I have purchased on 25.11.2018 Boat BassHeads 100 In-Ear Headphone with Mic and it is stopped working. today 2nd jan i have complaint with "Your ticket number is : 151737" and no clue for resolution.
When i called customer care they told it will take 12-14 working for replacement or resolution. They asked to come mumbai for resolution.
i didn't went Mumbai for purchase.
To get order it take 2 days and for fault it will...
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Address: Mumbai City, Maharashtra, 400063
Website: boat-lifestyle.com

While i want to give them the chance to provide them our products and service.
The telephone takes many circles to connect to the customer people. Hardly to listen from them. Even though the customer service people is really warmly hearted, but it takes too much time for me to wait and finally still cannot know the contact way for their importing manager....
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R
rajatrai1415
from Ahmedabad, Gujarat
Oct 10, 2018
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bass head 220

Address: 380015

I am using bass head 220 for last 2months and now it is not working properly.. The left side is only has problem, i have to press the jack or move sightly.. Other wise it does not give output..
Tried a lot to connect with customer care of boat but didn't get any answer from them.. The priduct is in warranty but seems to be of no use because a customer can not connect to customer care for the same.....
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S
shubgarg
from Noida, Uttar Pradesh
Sep 18, 2018
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earphones not replaced

Address: 110091
Website: www.boat-lifestyle.com/support.html

Ticket no. is 71577. I raised request for replacement of my boat earphones. after that they picked up my earphones via courier service on 25 August 2018 but never returned new ones. I mailed them many times and also tried to call hundreds times but no response from them. Please look into this issue.

email id : shubhamgarg.[protected]@gmail.com
mobile: [protected]...
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T
Tubai Paul
from Kolkata, West Bengal
Aug 12, 2018
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I am complain about my boat headphone replacement

Address: Mumbai City, Maharashtra, 700150
Website: boat-lifestyle.com/support.html

I am buy a boat headphone from flipkart but 2months later it's one side doesn't work then i complain register to boat official website on 30 july 2018 next day a delivery man pick up my headphone for replacement and deliver send to the boat company mumbai on 9 the august 2018 and till now i am not received the replacement or refund or any mail or sms from the boat company... And i doesn't connect to boat customer care because customer care...
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R
RohanSaj
from Calicut, Kerala
Apr 9, 2018
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earphone

Address: Kollam, Kerala, 691012
Website: www.boat-lifestyle.com

On march 6 i bought a earphone from flipkart and the brands name is boat by imagine marketing private ltd for 600rs
Now after one month it has stopped working due to some jack problem and i've sent a mail to the company but they aren't taking any action
I need a replacement for this headset or the company should provide me my money back
Its been such a bad product from the company...
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Address: Bangalore, Karnataka

I had purchased new headphones (Boat bassheads 225 in-ear super extra bass headphones with one button mic (Red) | b01mcusd3l) of boat brand from amazon (Amazon.in) with a warranty of 1year. After a month o[censored]sage during which the period to return to amazon is completed, the mic stopped working.
I raised a complaint (Complaint ticket number [#41317] on 11th november) with the boat brand selling in india with name
(Imagine marketing...
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Ýãšh Vëřmą
from Dhaka, Bihar
Mar 9, 2018
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responsibility and laziness towards the service. fraud with their loyal customer

Address: Patna, Bihar, 800020
Website: Www.boat.com (india)

Hello my name is yash verma.
Actually befor 10 days i had file a complaint about my product boat bassheads 225.
Registration no. [protected]
The company had aslo generate a pick for me.
And i also give my product to that courier agent.
10 days had already finished.
Now i am got frustrated as i didn't know anything about my product.
Maine apna product bejh wa diya hai.
Ticket no. 9325br...
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M
Mayank1990vash
from Mumbai, Maharashtra
Feb 17, 2018
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negligence and misconduct

Address: 411033

Boating staff shows reckless behavior towards watch on people using boat.in case of emergency you are on your own. Those people will be busy in themselves. It happened with me & my family. My boat's handle stopped working & we were about to hit the wall & we were shouting for help for 10mins (It is big time in case of serious emergency) then we receive their attention. When we reach to landing & went to lady, who sells ticket (She was also...
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M
malatesh neglur
from Bengaluru, Karnataka
Oct 13, 2017
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boat bass headphones 200

Address: 560025
Website: snapdeal

Its been 8months i bought boat headphones, it was all good these months. Now suddenly left ear plugs are not working. As per the brand one year replacement warranty is offered. Headphones has been handle with care and no external damage,
Pl do the needful.

Boat bassheads 200 in ear wired with
Mic earphones black
Item code:. Dw2164801
Order no: [protected]
Suborder no: [protected]...
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M
Mrigank\
from Delhi, Delhi
Oct 4, 2017
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very bad customer service

Address: New Delhi, Delhi, 110063
Website: www.boat-lifestyle.com

I bought bass heads 600, they had a problem in sound after some time.
So, i contact the company via email, and asked for replacing or repairing.
They assured me that they will be replacing them with new bass heads 900. Now its over 2 months that i had not received the headphones.
My ticket number : [#30663], for the complaint.
There customer service number is all time busy.
My name is mrigank sharma....
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Address: 560011

Since the purchase I am really disappointed with the product.I encounter below issue every time.

1) It doesn't charge completely
2) What ever is charges last only for about 10 mins of continuous use (call or music)
3) Since yesterday, the device is not even charging. I.e with out the charger plugged, the device wont event switch on for search.

I have raised a request with the product company as...
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