boAt Complaints & Reviews

Recently I had been scammed by an advertisement that had showed up on instagram for boat products where i had placed an order for a product and later realized that it was a fake website. My money got debited from my account but i did not get any updates regarding the product. Please do the needful so that we get our money back. Any action you take may be helpful for a lot of people who had been scammed

I order a product from boat website 2 time by mistakenly and it is 24 hours ago I was trying to cancel it and I tried more than 100 times but it is still not cancelling it shows “Please Try Again Later!".
You need to realise how big of a brand you guys are and the uncomfortable feeling of not being able to cancel the order is pathetic.
So, I request you to please fix the problem and cancel my order as soon as possible.

Order No. 2515415
Name:- Nayanjyoti Pegu
Phone Number:- [protected]
Email Address:- [protected]@gmail.com

I claimed wrantee it was collected from me provided some electronic malfunction after proper check and they r now sending me that product black saying its physically damaged!...

I am trying to contact their customer service but they are not responding to my problem and it has been just 10 days, since I purchased my earbuds and from past 2 days my right earbud is not responding.
I purchased online so it's not my headache to visit their center it's their duty to respond me as I am under the 1 year warranty period.

This is Gourav Soni from Bawal, Distt- Rewari, Hr.
Recently on 23rd july i ordered 2 airdopes 131 matte black from boAt website and after 7 days finally i get my order...but after paying delivery guy 1998 rupees i opened my package and i got only one airdopes 131 and the second one is MISSING!!!

I tried to call courier service but they refuses to take any responsibility..

I tried to contact boAt via call on [protected], [protected] but they never connect in one dial attempt...these numbers take 20 aur 25 times dialing to connect wt[censored]

after attempt dialing many times i get a chance to talk with their agent and the agent said you have to write email on [protected]@imaginemarketingindia.com about this fraud.
so i wrote to them but even 24 or 48 hours later there is no response from them...very dissapointed!!
so i have no option to call them again and after 28 dial attempts i finally connect again with an agent and she said she (shuruti) want to hold my call for 2 minutes and guess what she took my 55 minutes and after then hangs up!!!

so i tried again dialing (18 attempts) and this time agent said he highlight the problem to the email team...but still on 1st august 2022 there is no response of any kind...nor a call back neither an email...shame on you boAt ...very poor service!!

I have recently complained to claim my warranty card but the courier company cancelled my replacement order with out informed me.

We placed an order on boat website of rs, 4397 but no message or email was recieved. We placed the order as a guest by the
name - NAKUL PRASAD
phone no. - [protected]
email - [protected]@gmail.com
Order was placed on 27th july 2022 and till now no order I'd or tracking ID is to be found
Kindly look into this matter ASAP

I have ordered boat 131 pro airdops in July 21 . If order doesn't placed but amount deducted in my account, no any tracking ID, any other details. I have paid 1299.

At 9:56 AM 31st July 2022. I order boAt bassheads 103 at boAt official website, amount of Rs. 349 was duly deducted from my account but no confirmation message or Order Id was sent on my email or mobile no. Please solve the issue at earliest.
UTR[protected]

I ordered amazing combo, It offered to buy 1 and get 1, it was a boat wireless earbuds and bluetooth wireless headphone with Rs.1599, but I got different headphone with no bluetooth
please help to return or exchange it

I have given boat Rockerz 255 pro Raging Red, neckband to the pickup boy.
but in my warranty claim physical report they reject the my product saying i have send wrong product .but image of product in report is not mine i have given neckband.
there is a mistake on your side.plese look into matter.

Sir i ordered boat rockerz 333 in place of boat rockerz 333 ANC. Kindly cancel this order and allow me to order my right choice-boat 333ANC.
Order no-2495875
Ph-[protected]

I am facing issues with my boat earphones. I claimed a warranty for that. They picked up the product and their testing team has tested and told that there is no issue & will deliver the same earphones to me.
But what is the point in this. I am facing issue on everyday basis, this is not the way you treat your customers. I am facing issues while my office meetings are going on. You just try for a minute or two but if it is playing continuously then the issue exists.

Turn off automatically every time my bluetooth Rockerz 255 Pro

Hey!! I pre order boat wave call from official website of boat on 23rd July, my order number is 2448786 but I didn't receive it yet it is showing order is misrouted. I have already made payment of 1999₹.I want either money refund or deliver my order as soon as possible.

On29th june 2022 . i have purchased boAt Rockerz 450 pro from the boAt official website but haven't recieved any order ID or order confirmation message etc. My Transaction number is mentioned in secreen shot and my transaction amount was Rs 1499 done through debut card. The screenshot showing the payment reciept is herewith attached to this complaint.

Dear team I beg to say that my air drop one sided not working properly and showing many times battery low status. Model-Boats Air drops 402 please do the needful.

I purchased an original product and always a sort of first copy.
highly disappointed from you. If there is any problem you can say that you are not going to replace it. But please don't provide such things which dishonour your brand as well. The product in replacement I got today was the worst. It's not connected to the jack and I have to tie it while listening so I packed it back. Kindy provide some positive solutions for the problems. I am not here to write daily to you and ask for the replacement. I am highly low due to this behaviour and action from your side. The product is packed this time as you gave the first one I got was branded and had no jack issue other than its malfunctioning error but recent two are having too much noise and jack issue indicating that these are the local pieces nor from the brand.

Airdopes is not charged properly and bettery health is very slow, sounds is not good,

My Boat headphone rockerz 330 is having charging issue I brought it to boat service center pune listed at boat website. the person dealing there his behaviour was so arrogant. he refused to repair this and adviced to purchase new one I tried to convenience him for repair then he siad I will open it but what ever problem is there and what ever expences I will tell you have to repair it though if it costs more than its original price I tried to convince him to take some many and atlist try to find the problem but he simply refused.
to raise the complaint of same issue I contacted to Customer care executive he advised to repair in the private shop and said boat service is like this only. I asked him tell me platform to raise my issue to your senior or higher authority he said no one is above our position we are authority and solution is as I told you.
Simply horrible how to use product of Boat bakwas company