boAt Complaints & Reviews

I had purchase boat rockerz 335 smart buds ocean blue colour neckband. After using it for 20/25 times in a duration of 5 months it suddenly stopped working. I have claimed for warranty and submitted it at thane service center actually it is like collection center they don't have any product in stock.
They said company will send ur product at ur address. Then they started sending me concent form regarding product is discontinued and they offered me other option which was inferior and not of my product. So i have returned it and now company had closed my complain and not give my product not my money back... I have call customer care many times and sent mails also but my problem is not solved. It's very much bad service from such a reputed brand. I m totally disappointed and have to suffer for this... It's painful and Hassesment... I request to plz co operate and do the needful.

Want to return my smartwatch under warranty. Service center open only from 11am to 4pm. trying since long to reach customer services providing service after 6 pm. As service center not working on saturday & sunday and working hour is also within office hour Im unable to exchange my product. Only 10 days left then my product will be out of warranty. No1 else i can give my smartwatch since all working and for watch can"t afford taking leave or half day.

On feb 10 2022 i ordered boat airdopes 141 on boat official website..i paid through gpay QR code..my amount is debited..but order is not placed..i didnt get any refund..

I ordered a product in january 5th and cancelled in january6th but i didnt get my refund yet its been 1month i complainted somany times to the costemer service .i am a student its a big amount for me pls give me back my order id is 1347249pls give my refund

Sir i ordered an airdopes model 141 white purity at rupees 1299 but after few minutes the offer comes additional 10% discount so I canceled my ordered then i order again with discount now 1169.1 which is additional 10% discount but money detucted and order not placed please sir help me

I bought boat earphones, i have replaced them twice already and now the third earphones boat rockerz 385 v2 have stopped working.

I have to go to the service center one a month to get the earphones replaced. At this point, the earphones have spent more time being delivered than being used.

These are chinese made, very poor quality earphones. They cost a lot and they don't work after a few days. I want a permanent resolution.

I have purchased Boat Avante soundbar 2000 on Nov 20th 2021from Flipkart. From past 1 week I am facing connectivity issues and power on off issue. This is not we expect from boat. It's just 3 months and I am getting issues with your product.

I have activated my warranty and raised complaint now when I am trying to check status of my complaint it is saying my number is not registered. I have received ticket number of my complaint which is 4817173.

I received job card number [protected] and it is stated that engineer have to visit on 7th Feb from 4 to 7 PM but nobody has visited at my address. I am regularly chasing them and I am not getting any resolution regarding my concern.

I called there customer care on [protected] they have not provide any resolution and the customer executive Miss Manisha she don't know how to talk when I asked her to transfer my call to supervisor she denied.

I really got fed up by contacting them I request you to help me with resolution.

Thanks and Regards
Pankaj

I have purchased this Airdopes around 1 year ago i have exchanged it one time already but again it stopped working.
After 6 month of working it's left earbud Stop working so i requested for a exchange as it has 1 year warranty then again i get a new one but same after 4 months it stopped working again what should i do now it has 1 year warranty but i don't have invoice of my purchase as i have buy it from another account.
Such a poor quality Airdopes

I buy a vertex watch from Flipkart they specifyed the time 7 days for watch battery life but only 2 days watch was work i replace watch 2 time same problem have come i want refund my amount.

On 27th feb 2022 I ordered a boat airdopes 331 on boat official website.
I click the buy now button and payment via Google pay
amount is debited in my account
But the website browser show me( something went wrong)
So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I tried to reach the support section on boat website but every day they send ticket for waiting list to speak on customer care but I never get any calls from boat company still . So my money is threatening by boat official website he never contact me properly.

There was a battery problem in my Boat Airdopes 402 which are under warranty and are 6 months old. I registered the warranty complaint on boats official website and the pick up has been done on 23rd December by Boats courier partner and it has reached boat on 29th December. When i looked at the warranty tracking it said the product has been delivered and it would take 2 days to inward the product. After a few days it changed to the courier partner has canceled the pick up twice. I contacted the customer care and they told me to send a mail to the company and i did so but i dint receive any response from then after doing so twice. Then the status changed to the "The ticket has been closed as there was no response from your end". I kept contacting the customer service but there was no response and sent multiple mails to them and still i dint receive any responce from boat.
my product is with them and how can they close the ticket i dont understand. My ticket id is 4300463.

I have ordered airdopes 131 yesterday and now i don't want them as someone else gifted me the same so please cancel my order id:-1560294

I have submitted product to service center for replacement on 2nd oct 2021. but replacement of boat rockers 335 not received yet.
service ticket number is 3787597

I bought boat 441 year back, but the mic is not working, not able to use for calls, just listing to songs.

I have purchased bluetooth headset of boat in the last month of November. But it is not working while its warranty in one year, please advise.

Back side sensor light not working

My order id is - 1206441

Hi,

I placed an order on boAt website on 16th December 2021 and was eagerly waiting for shipment, As 7 days passed I did not received any update on my order i called the boAt customer care and had a word with Karan(CSE), he said to wail for 48 hours and I will receive update to my order

After 48 hours i called back again for any delivery update then i was assured by Saurabh that i will again receive update with in 48 hours

When I did not received any update in 48 hours again I called back and spoke with Rupashree and then she said that the order was out of stock, so I requested for refund and she asked that I will be updated in 48 hours again

And again I did not received any update related to my refund request against my order so I called back again and again and spoke with Manisha, Sunita, Pooja and Anita in the intervals of 3-4 days they all assured me that I will receive my refund with 3-5 business working days.

But the my refund is not initiated and the boAt website does have any option to cancel my order from my end so I cannot cancel the order from my end as well

The company has my payment of Rs 2249 from past 1.5 months and are not refunding the amount

Any help from your side would be appreciated

Thanks and Regards
Taha Rampurawala

The charging case broke and the right airdopes is not getting switched on or charged or connected to Bluetooth device. Not able to do factory reset either.

My order I'd 1498886i placed the order on 26 Jan 2022 it's been 7 days and I didn't receive my product still. I have made a purchase from their official website. They've only responded to me once that my product has left warehouse and it'll dispatch it 24- 48 hrs but the track details are showing otherwise.
Now they are not responding to me what should I do? I need my money back or the order I have placed. It's the boat head 242.

Worst customer service ever
I ordered a airdopes and bluetooth headset (order id #1217731) and i forgot to mention a gift voucher so i cancelled . It says your refund will be credit in your account with in 7 working days .
Today ill waited 2 months still i don't get my refund till now . I have sent an email but no response.
I need my money back