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boAt Complaints & Reviews

www.boat-lifestyle.com
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Updated: Apr 8, 2026
Complaints 5807
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426
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 79

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D
Deeksha L
from Mysore, Karnataka
Dec 6, 2021
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Hi Team,

boAt Rockerz 385v2 Bluetooth Neckband with Qualcomm® aptx & CVC is not working.

I had bought it from amazon.

Please replace it or exchange it
boAt customer support has been notified about the posted complaint.
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    Y
    Yoyoyo Yo
    Dec 5, 2021
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    Address: Delhi

    Please provide call receiving option in watch.
    boAt customer support has been notified about the posted complaint.
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      M
      Mahima G Shetty
      from Bengaluru, Karnataka
      Dec 5, 2021
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      Bought the headphones 4 months back, the strip is already broken! And when we reached out to the service center, we were charged instead of covering it in warranty and all they did was to put a gum and it broke again within a day!
      Such a cheap service for a brand like Boat!
      Expecting a revert ASAP.
      boAt customer support has been notified about the posted complaint.
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        M
        Malathi_P
        from Chennai, Tamil Nadu
        Dec 5, 2021
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        Address: Tambaram
        Website: Boat

        Transaction id:[protected]
        Amount paid: 999
        Product: Boat Air dopes 131
        boAt customer support has been notified about the posted complaint.
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          R
          Rudrarajput
          from Noida, Uttar Pradesh
          Dec 5, 2021
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          Address: Noida

          When I want to raise a order they show product will deliver tomorrow but when I submit my order and make payment they show product will deliver on 11 December and when I want to cancel my order it's show product is not delivered they are scammer my order id 1157173
          boAt customer support has been notified about the posted complaint.
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            R
            Rajaadt
            from Vijayawada, Andhra Pradesh
            Dec 5, 2021
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            Boat team took back boat rockerz 335 due to manufacturing defect .one month passed still they are not communicating or responding even if we call many a times they dont respond.
            boAt customer support has been notified about the posted complaint.
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              M
              Mohammedwasif Patel
              Dec 5, 2021
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              Website: www.boat-lifestyle.com

              I've order a headphones (order I'd: 1066252)
              On 18 Nov 2021 and it supposed to get delivered by 22 Nov 2021 and I've tried calling boat customer support but not got my item delivered till now(05 Dec 2021) almost 18 days they are using my money and also not delivering the item.
              boAt customer support has been notified about the posted complaint.
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                K
                KarthickRaja M
                from Chennai, Tamil Nadu
                Dec 5, 2021
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                Order Id is not valid

                Website: www.boat-lifestyle.com

                I ordered my hustle headphones 25th November 2021 nearly 11:45pm before that I ordered one product cancelled then only I bought hustle headphones from shiprocket it says today the delivery date but still not update from shiprocket that also ok but from boat whatsapp account I asked to track my order and entered my order Id then it again asks enter your order Id it means that my order is not valid.I paid online through zest money.lets see...
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                D
                Disha 12
                from NEW DELHI, Delhi
                Dec 5, 2021
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                Address: Kalkaji
                Website: dtc.boat-lifestyle.com

                As I had ordered boat airpods on 18NOV 21 and one is not working. So I returned it and their staff said that you will get Refund as we don't have same colour you will get mail for your account details as you paid COD. Its being 1 month I did not getting any mail for bank account details. And whenever I call them they just make me fool that you will get mail in 72 hrs but I did not get any mail and my refund. ORDER NO. 1047795 MODEL NO. TRebel Airpodes 402
                boAt customer support has been notified about the posted complaint.
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                  S
                  Santosh Ghatekar
                  from THANE, Maharashtra
                  Dec 5, 2021
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                  Address: Flat no 2501 saibaba mandir road vartaknagar Thane West 400606

                  BoAt Complaint [ID: 3053906] not resolved
                  boAt customer support has been notified about the posted complaint.
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                    A
                    Arunraj J
                    Dec 4, 2021
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                    Boat website is very poor and customer cannot return their products if they don't like and they are saying refund option not available. They just want money only. Collaborating with Customer is ZERO. Also customer care executives from ([protected]@imaginemarketingindia.com) are VERY WORSE and they reply with "COPY and PASTE MESSAGES ONLY" without checking our emails / calls. Got irritated for ordering wrong product and getting return / exchange.
                    boAt customer support has been notified about the posted complaint.
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                      L
                      lethal thug
                      Dec 4, 2021
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                      Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi, Delhi 110016

                      Sir,
                      My replacement product is not issued from many days. I was in my hometown last month but I am not residing there anymore.
                      Thus I want to change the address of replacement product.
                      My address is ; hz-178/179 galino 8 deep enclave part2 vikasnagara uttam nagar new delhi-110059
                      My ticket ID is : 3945337
                      Please issue the replacement product on above address.
                      boAt customer support has been notified about the posted complaint.
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                        H
                        Harly peter
                        Dec 4, 2021
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                        I have purchased a new speaker online from boat online site on Feb 2021 and the speaker completely dead by Aug 2021. I have raised a warranty request in boat support portal. But the speaker which i have received as replacement is also not working properly. So i have raised the concern in the same request which i have raised. But i didn't get any response even after several follow-up on the ticket portal and with customer care executives. So i forced to raise fresh request again to replace the newly received speaker. Now they again take back the speaker and recieved a replacement which is in the same condition. Likewise I have raised 4 requests to solve this issue, but still i haven't received it solved.
                        boAt customer support has been notified about the posted complaint.
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                          A
                          Aanchal142
                          from Kanpur, Uttar Pradesh
                          Dec 4, 2021
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                          My boat rockers 245 V2 bluetooth has been damaged so kindly resolve the issue or replace the item immediately
                          boAt customer support has been notified about the posted complaint.
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                            K
                            Kanhub
                            Dec 4, 2021
                            Resolved
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                            Resolved

                            Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India

                            Official website - https://www.boat-lifestyle.com/

                            I thought it's official website and get discounts in every purchase above 999rs, but lots of problems are there.

                            After paid through online (prepaid), taken 2days for confirmation...
                            already paid but shows COD.

                            I have mailed to _ [protected]@imaginemarketingindia.com and taken 2 days but still not received any reply/solution.
                            my order id 1120569.

                            Today (04/dec) product returned.

                            Rating-

                            Customer service _ 0 (Very very.. Bad)

                            Payment system _ 0 (not working)

                            Boat app _ 0 (not useful)

                            Refund process _ 0 (30 days )
                            Other site like flipkart refunded in 1 day

                            Delivery time _ 0 (upto 6-8 days)
                            Other site like flipkart delivered in 2days.

                            This type of customer service, i am not expecting from boat official. Very very SAD...😔
                            Dec 8, 2021
                            Complaint marked as Resolved 
                            Problem Not Solved But money refunded after product returned to warehouse... Very disappointed 🤧😔😔😶😶.. if you are reading my message I suggest you Please do not order any product from boat official website we can go ahead like flipkart... thanks
                            boAt customer support has been notified about the posted complaint.
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                              K
                              Kanhub
                              Dec 4, 2021
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                              Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India
                              Website: www.boat-lifestyle.com

                              Official website - https://www.boat-lifestyle.com/

                              I thought it's official website and get discounts in every purchase above 999rs, but lots of problems are there.

                              After paid through online (prepaid), taken 2days for confirmation...

                              already paid but shows COD.

                              I have mailed to _ [protected]@imaginemarketingindia.com and taken 2 days but still not received any reply/solution.
                              my order id 1120569.

                              Today (04/dec) product returned.

                              Rating-

                              Customer service _ 0 (Very very.. Bad)

                              Payment system _ 0 (not working)

                              Boat app _ 0 (not useful)

                              Refund process _ 0 (30 days )
                              Other site like flipkart refunded in 1 day

                              Delivery time _ 0 (upto 6-8 days)
                              Other site like flipkart delivered in 2days.

                              This type of customer service, i am not wish from boat official. Very SAD...😔
                              boAt customer support has been notified about the posted complaint.
                              Dec 08, 2021
                              Updated by Kanhub                               Boat official not serious about your problems...
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                                N
                                nagratna gowda
                                Dec 4, 2021
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                                Address: Tanaji nagar road no-01, Malad east

                                I purchased air dopes in this year august. The product worked good till second week of November and then it's showing a charging problem one of my air dopes is not working.
                                boAt customer support has been notified about the posted complaint.
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                                  K
                                  KARTHiak1999
                                  from Erode, Tamil Nadu
                                  Dec 3, 2021
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                                  I placed order on 16.11.21 boat air 131 but not yet dispatched and also unable to cancel order. Order I'd:#1060178
                                  boAt customer support has been notified about the posted complaint.
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                                    D
                                    devanshu@123
                                    Dec 3, 2021
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                                    I have a boatrokerz and a crack has been formed at the extention band of the headphone
                                    i need a replace due to bad manufacturing
                                    boAt customer support has been notified about the posted complaint.
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                                      A
                                      Ashishiva
                                      from hardoi, Uttar Pradesh
                                      Dec 3, 2021
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                                      I have send my boat rockerzz 335 under warranty on 9 november. It got delivered to service centre on 16 november and they told me to repair that in 2 days.but nothing happened like that and i waited for one week.On 25 november i got a mail about getting me replaced product but i have not recieved anything. Also they are not giving any update and not responding to my mail...please help me
                                      boAt customer support has been notified about the posted complaint.
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