boAt Complaints & Reviews

Boat earbuds are not working not well, facing problem in calling also

I returned my boat airdopes. Idn't got my order back. But it showed as a WHHandover and the status is delivered. Idn't got any mail and messages about my product kindly let me know please...thank you.

I ordered a earphone (bass head 102 on Oct 27 (order Id 979287) using card (payment Id:- pay_IERavcTpD9kxmn). but I canceled and returned that order on Nov 4th due to the delay in delivery. But till now the amount is not credited to my account. So please take necessary action for this at the earliest

My boat airdopes 131 right side is not working i want new and it is in warranty also

(hello sir my name is sohail)
boat earphones i purchase on last month 28th October 1 day use some problem earphone sounds jack pin and mic not working properly and I'm in return policy 7 days I'm return and select to exchange my product but product not available in stock call costumer care boat she's says don't worry your amount will be refunded on 10 days but today sir 20/22 days are complete no response and again I'm call to costumer care says 30 days etc status check daily refund pending show anytime sir i hope u help me

(order number) 979876

I bought a product namely boat airdopes 441(mint green) back in the month of August 2021. It's just been 2-3 months and the device has started showing defects...the left earpod doesn't work in the slightest...and the right earpod drains out battery way faster than it did before... This's the second time I'm buying a boat product and I'm highly dissatisfied because boAt never fails to disappoint me...The product claims a warranty of 1 year.., so it is expected that I get either a refund or return for this item...and that the matter is taken seriously.. Thankyou

I had booked boAt Airdopes 141 on 10th November, and it was supposed to be delivered on 14th November 2021. But that day it showed status of product as not delivered due to consignee unavailable. And it was not true to be honest. I was at available at the address I provided. And after 2 days the return of product started and finally after 5 days it was returned back to boAt and the order was accepted also. But even after the return was accepted, I didn't get my refund. So now I want to clearly know when and how will I get my refund. If I don't get refund, I'll file a case against the boAt company for a online fraud, as I am not only victim, I've read so many reviews talking about the same issue. So I expect that boAt would consider my complaint seriously, else the end result would not be good.

My product order ID : 1032896

boAt I seriously need my money back. Else you're going to lose your customers. Please provide a proper customer service to your customers.

I Purchased Boat progear B20 smart band through amazon. Band strap was broken how can I get another Band strap?

I ordered wire less bloototh hadset from boat website on 18th November and it's been 2 days and I have not even received a orded ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.
Payment was made through Paytm payment bank

My product id is still missing.its have been 2 days since i ordered my product but my product id is still missing and am still waiting for there reply

I bought the airdopes in the month of August and by the month of October I have issues with the product. On 15/11/2021, I visited ascent service centre in Basavanagudi, Bangalore and was told that the product will be replaced and delivered to my address within 10 days and today morning that is 19/11/2021 I received the product and after checking I am still finding the same issue and I think I've been resent the same defective product and I'm very dissatisfied with it because even after raising the complaint if I've been sent the same defective product then I don't understand what kinda unprofessional customer service are you providing?
I expect to receive a proper refund or a proper replacement of the product so that I do not have to come back here to write to you.
(Attached screenshot of complaint mail)

Company asked me to register complaint for the bluetooth head phone I need invoice pdf which is asked by boat website for that I called to customer care and they told me to go for boat wesite login ur id and download it from orders but my website is not opening in boat lifestyle then they ask me to whatsapp the boat company for getting invoice still there is no respone third time I called them they said within 48 hrs they will send the invoice in my email id, fourth time when i called they said they will send in 24 hrs, fifth time whn i called they said I should mail to Imagine marketing private limited then I mailed them still no response, sixth time when i called them it may take 4 more days to send the pdf of invoice

Only for getting my product invoice I have to come so many times and Iam very disappointed because they after registering complaint again they want 20-24 days time to complete all procedures, and I have all the boat electronics like 2 head phone and smart watch being a loyal customer they are being so irresponsible
I have all recordings of customer care which I can show as proof

Please help me to complete my things as soon as possible

Order id :888976
Email id : [protected]@gmail.com

It has taken more than 2 working days.

I have purchased BOAT ROCKERZ 245v2 ACTIVE BLACK headphones from shiprocket .In my headphones I am facing a bluetooth connecting issue . Kindly provide me Invoice to replace this product. I have tried many times to connect with shiprocket . But nobody gave me a response. Those mentioned on the box I have been typed.

Order : 824336_BGGN29768
AWB [protected]

MENTION ON BOX
BELOW BAR CODE[protected]

[protected]/1
BOAT ROCKERZ 245v2 ACTIVE BLACK
19/09/2021 aniket.boatb2c
GF-4-R1-D1 BINDX00278702

Regards
Nitin kumar Agarwal
[protected]

In October initially my product airdopes 381 had some battery issue. So, I raised a complaint and claimed my warranty. In replacement, I received a product which was not even working so I again raised for replacement and then i received a product which was working but its charging case was not even properly closing. So i again raised for replacement this time I received an empty box. And after sending emails to you guys i have not even received any response from boat. This is really frustrating. Since this was my first ever boat purchase and moreover in replacement, i was only getting the product in a plastic sheet no new box unit.

Which was again frustrating since these were refurbished units and defective too.

Am buy new airdrops 121v2, right side earmuffs not charging and working

Hi Team,

We have ordered Boat smart watch amount deducted on Paytm but order is not confirmed when i booked through your website, i dont have order id also. So if possible generate order id and deliver product as soon as possible or else please return our money back.

Sharing you the screenshot for your reference on transaction we have done.

Please help us out in fixing this issue.

Rockerz 3852 Wireless Neckband with
Qualcomm CVC & aptX, Up to 40H Nonstop Playback, FTV50 Type Cinterface. Magnetic Earbuds, IPX8 ter Resistance, ASAP Fast Charge(Active Black)
State/UT Code: 08
Place of supply: RAJASTHAN Place of delivery: RAJASTHAN
Invoice Number: HYDB-3381014 Invoice Details: TG-HYD[protected]
invoice Date: 28.08.2021
Order Number:[protected] Order Date: 28.08.2021
Billing Address:

Sold By:
Appario Retail Private Ltd
GMR Airport City, Survey No. 99/1, Mamidipally Hyderabad, Telangana, 500108
Village, Shamshabad
IN
Durgesh Kumar Ichiban crop science Ltd, F-639 Riico Industrial Area, Khushkhera, Bhiwadi RIICO INDUSTRIAL AREA KHUSHKHERA.
RAJASTHAN, 30170

Compent
Bluetooth not contacted any device its not work properly

One of my earphone side is not working properly, I have purchased on 18th October
Please replace it
Thanks

I have ordered boAt Storm smartwatch in 12th Friday 2021. But Unfortunately I have received a defective product.

The smart watch is Having problem and only vibrating and I can't use it comfortably.
I have dialled to the customer care for cancel this product and Refund but they're saying only Replacement can be done.

I have been boAt coustomer and was really happy With the service so far.However I'm bit dissapointed with this product.
So my request to you is please cancel my order and refund my money.