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Updated: Aug 11, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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J
Jagadeesh kumar Pulicheri
Oct 27, 2021
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I have raised a ticket on 17 Oct for the manufacturer default on airdopes 443 here is the ticket 19th they have picked the return but still it is not in process state also there it is showing on 21 October 2021 ( Product has been inwarded at our service hub and is in testing phase now. It usually takes 2 business days to complete ) today is 27 October it's almost 5days is done from 21st October still I didn't received replacement I didn't expected boat customer services like this registered number [protected]. For the query I have try to contact customer care I have been waited for more then 11 hrs still I didn't connected
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    Atharv\'s Corner
    Oct 27, 2021
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    Dear sir/ ma'am

    I am now seriously got annoy after getting no response from your service. I ordered Airdopes 441 from Amazon on January 2021. After few days it's left side airdope was not working. I sent an mail regarding it after that they fixed the product and return it. Then after few days same problem occurs again. Left side is not even charging. I sent mail against this almost 10 times but no positive response I got.

    After getting frustrated I am sending you this mail. I seriously want my problem got fixed.

    Thanks and Regards,
    Atharv Rastogi
    boAt customer support has been notified about the posted complaint.
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      D
      Dileep choudhary
      Oct 27, 2021
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      Hi Team,

      Warranty ticket no: 3363686

      I purchased Boat Bass heads with a carrying case last year. The left earbud stopped working and since the warranty period hasn't expired I contacted customer care & raised an issue ticket.

      My faulty product was picked up and I was promised to provide either a repaired/replaced product. I haven't received the product but my ticket was marked closed. I have informed customer care about the same & dropped mail regarding the same to the mail address provided "[protected]@imaginemarketingindia.com" on 11/10/21. There is no reply howsoever and my repeated pleas are ignored.

      I have informed customer care multiple times and their standard response is it will be informed to their higher-ups. However, still, the status is Closed and no update on it.
      boAt customer support has been notified about the posted complaint.
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        T
        Tiya Rajwansi
        Oct 27, 2021
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        Address: Bandhdih-utri Tola-Rajwardih Distic-Bokaro P/O Jainamore P/S Jaridih Near-Bandhdih High School Pin Code-829301
        Website: Amazone

        Boat rockerz 335 amazone se order kiye the jisme humko 1 sal ka granty mila tha 13 August ko hum liye the wo on nahi ho raha hai or amazone me replace ka koi options nahi mil raha hai mujhe wo product replace karna hai mera help kijiye.
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          B
          Bhuvan chauhan
          from Ghaziabad, Uttar Pradesh
          Oct 27, 2021
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          Address: Block - E , house no. - 31 Patel Nagar 2 ghaziabad pin code 201001

          Dear team,
          I have purchased bluetooth headset of boat rockerzz 235v2 but I am unable to talk on a call with this headset there is a big connectivity issue I have also visited to customer care cetre they gave me new piece in place of my original piece but still same problem I am facing in this piece also I am very much disappointed by boat and by this model also. Please do the needful as soon as possible.
          Thanks
          boAt customer support has been notified about the posted complaint.
          Oct 27, 2021
          Updated by Bhuvan chauhan           Please replace this model with the another one boat 255f pro+ model is very good in connectivity so please replace my warranty product with that model.

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            K
            Krishna JK
            from Madurai, Tamil Nadu
            Oct 27, 2021
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            Address: Bhiwandi Mumbai
            Website: support.boat-lifestyles.com

            I bought boat rockerz 335 smart buds in june 2021, after 3 month Oct 2021 my headphones were not power ON so I raised warranty complaint on Oct 08 2021.after approving courier took my product and sent to service centre in Oct 18 after 9 days still not updated my ticket number 3668178 please send my product to me
            I call boat warranty phone number and computer voice only replies (your product reached service center) only.I queries many to mail but not replying.
            Please service my product and receive to me.
            Thank you
            boAt customer support has been notified about the posted complaint.
            Nov 10, 2021
            Updated by Krishna JK             Atlast my replacement product arrived on Nov 10 2021
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              P
              Pooja Vicky Sabhandasani
              Oct 27, 2021
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              I have ordered boat storm watch from Flipkart on 7 th August, 2021. But I wa facing some problems with charging it so I registered the complaint regarding the same n I got it replaced on 16 October 2021.
              But the watch which I got is not working properly also I got different colour that is blue n mine was black...
              Please help ... I m extremely dissatisfied with the replaced product..It is of no use to me..
              I hope u ll understand my problemn try to solve it at Ur earliest.
              boAt customer support has been notified about the posted complaint.
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                S
                Sanjay@5
                from Coimbatore, Tamil Nadu
                Oct 27, 2021
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                Address: Coimbatore

                Hi sir /madam

                No updates in ticket no 3536290 in more then 30 day for my boat 335 headset and I am accepting replacement model boat 385v2 also ... No updates in ticket so call many times to customer care she told after 48 hours it will update and am waiting more the 4 day and no response for mail aslo ..pls response me
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                  M
                  Mrunalkhandare
                  from Thane, Maharashtra
                  Oct 27, 2021
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                  Address: Thane

                  I order 2 set of boat bassheads earphones on 18th October 2021,
                  I haven't received them in almost 10 days and received a mail for rating the products .
                  I would like to know when I will receive my order.
                  Thank you
                  boAt customer support has been notified about the posted complaint.
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                    I
                    inniAman
                    Oct 26, 2021
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                    Address: Ghaziabad
                    Website: Boat

                    I ordered boat Airdopes but there is some issue in the podes so i claim it under warranty period at delivery guy took my product at 8th of October and today its 26 Oct but still i dont receive any update of my product... Really ??? Is this scam or whatttttt
                    boAt customer support has been notified about the posted complaint.
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                      D
                      Debjit Basak
                      Oct 26, 2021
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                      Order number#960479 plz cancel this order & return my money I want buy boat vertex plz cancel
                      boAt customer support has been notified about the posted complaint.
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                        A
                        Abhishek95706
                        from Jamshedpur, Jharkhand
                        Oct 26, 2021
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                        Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India

                        I bought a boat rockeez 335 smart buds edition from Amazon and that product was so bad that it only lasts for week, I have got two times replacement 1st from Amazon and 2nd from boAt and after that rockeez 335 dot discontinued becouse of that product having manufacturing problem and now I it got off and not turning on, 1 have send it for replacement they said they will give rockeez 385v2 for replacement of rockeez but nothing came and it's about 1 month
                        I have mailed then 4to 5 time but no response and costumer is declining my calls, they're ignoring me

                        I want refund or replacement
                        Ticket no - 3670544
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                          M
                          Manisha pokhriyal
                          from Delhi, Delhi
                          Oct 26, 2021
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                          I purchased boat airdopes 402 black nd returned it as they were defected. But I don't get my refund it 's been one month since the return of product nd status shows it is refunded.
                          boAt customer support has been notified about the posted complaint.
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                            V
                            Vikas9123
                            Oct 26, 2021
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                            Boat rockerz 335 ocean blue is replaced into boat rockerz 385v2. But the product is not delivered yet and there is no response to my mails or calls to the customer care.
                            boAt customer support has been notified about the posted complaint.
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                              T
                              Tulsiram Yadav
                              Oct 26, 2021
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                              I have registered a complaint on my boat rockerz 335 bluetooth headset with warranty claim 17 sep 2021. They picked up the device and now its about 1 month, they didn't even replace my device
                              The boat team says that the complaint is resolved in 12 to 24 days but till now our product has not been sent back to us. We contacted the boat team.We tried several times to contact the boat team but did not get any reply, mailed, no reply, not response from customer care.
                              If you mail the team, then this auto-generate mail just comes. "Your request for escalation of your service ticket number 3451703 has been successfully sent to our team for an update and a possible resolution."
                              but no any update from team

                              Thank you,
                              Team boAt
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                                R
                                Rahul v v
                                Oct 26, 2021
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                                My refund was initiated on 16th september 2021 via refund id rfnd_Hy69y8BzdnNALj
                                i haven’t recieved the amount yet, kindly check the issue and resolve as soon as possible
                                i already visited your office and registered offline complaint too and still no updates
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                                  A
                                  Ajit Kumar mahto
                                  Oct 26, 2021
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                                  Address: Pt srping city mall pantaloons hinno Doranda road. 834002 Ranchi Jharkhand

                                  Left side sound is not coming
                                  Wireless Bluetooth.
                                  We bought full confidence this brand is good but within the month boAt Rockerz 333 Upto 30 Hours Battery Bluetooth Headset,
                                  So kinly reslove this issues
                                  boAt customer support has been notified about the posted complaint.
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                                    B
                                    Barkha130313
                                    from Dhanbad, Jharkhand
                                    Oct 26, 2021
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                                    I launched warranty replacement request as the device stopped working just with in a month of delivery, dey generated automated ticket and asked to return the device for inspection and replacement. After device was sent no email acknowledgement received from them for over 20 days and then post multiple calls dey sent email as device model not available they will send a different device. Post that no response and no device. They took the original as well and also did not send the replacement. Ticket # 3499925
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                                      D
                                      Delta Aman
                                      Oct 26, 2021
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                                      Address: Primary hospital center Buhana
                                      Website: Boat lifestyle

                                      I have not received my product which is upgrade into boat rockerz 385 v2. Please try to deliver it as soon as possible.
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                                        S
                                        Sandeep1594
                                        from Mannargudi, Tamil Nadu
                                        Oct 25, 2021
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                                        I bought the stated product from amazon on 2 Aug 2021. After 1 month o[censored]sage the product got defected. I raised a complaint in boat website and they informed they will arrange for the replacement with another product. I asked them to confirm the service warranty of the replaced product and they confirmed the warranty will not be extended.

                                        They are selling the defected products to the customer confirming the service warranty is about 1 year. After the product got defected they will provide the replacement with no service warranty. What a kind of service is this. They are literally looting the money. Soon they will lose their brand.
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