boAt Complaints & Reviews

They send a email regarding the damaged product is now temporarily
discontinued due to production challenges and hence we are unable to provide the
same for warranty replacement purposes.so they told that they will send a upgraded product after 2 days but now I have been 1 week and I called the customer service they told like the same within 2 days but the same it is showing in the tracking
My ticket no is 3644046

Company website is designed in such a way, customer will get confused and no idea where he can get required information.
After going to service center, company issues an invoice where in tracking number is not clearly mentioned. There are no clear instruction which number to be referred as tracking id.
Its just a business of making customer fools.

I purchased boat smart watch from myntra site. Even after only 15 days its not working properly. Its 1 year warranty is available. please do needful.

Product one site not working

Ticket no : 2352832
Bluedart waybill no : [protected]

Product has been picked up successfully on 13th may and it has been delivered to Bhiwandi mumbai on 17th of may. I have attached the screenshot.

I did everything told by customer care executives. Called them 30-35 times in last six months. Every-time they say same thing thing that I will get replacement within few days and no need to call back. Now they are saying that they did not received my product. They gave me four new email addresses and asked me to send my complaint but never received any call back or email from them.

Its so frustrating to call them so many times and still stuck on same issue. As per company policy it says replacement will be issued within 20 days, but its more than six months still no single callback or mail or actual replacement.

Boat complaint ticket no. 3659567 we handed over the boat baashead 242 to delevery person for warranty replacement in 7 October 2021. I do not receive the product and tracking shows returned so plz return my earphone basshead 242 as soon 😭🙏🙏🙏

I was purchased boat sound bar before 3 months back. And I was raised the complaint on date 10/10/21 and after 4 days later technition visit at home.
. I called to customer care then after 4 days later technition visit on that day. He checked the product and told me panel was defect, will replace the panel. After that day today 5th day complete I don’t receive any Msg, Any call .
And still my problem is not solve.
I m really very dispointed about your customer service.

I bought boat basshead 225 black online but it is not working now don't know what happened and the earphones is still under warranty so please replace my earphone as soon as possible.I am facing a lot of problem because the earphone is not working.
THANKYOU

I ordered a wireless 102 earphone black on 28 September and prepaid the order also. On 13 th October I called boat customer care and they told me that product is still in warehouse since 15 days of my order. They assured me that in 3 days it will be out of warehouse and reach my house in 6 days but after 3 days ie. today 18th October the product is still in warehouse and I told the customer care to cancel the product and refund my money....

My product was not received. I give you for warranty replacement my product name is boat rokerz 235v2 .i give you this product at 8 may 2021. It was delivered to bhiwandi on 12 may 2021.
my Awb no [protected]
My ticket no is 2318528
This my product information in images

Hi. I've purchased a Bluetooth headphone of boat from Flipkart 4 months ago. The headphone name is boAt rockerz 235 V2 red.
It's not working anymore. Please help me by replacing the product.
Thank you for your kindness.

Ear pod not charging

I bought Bluetooth neckband named rockerz 335 which started having problem after 1 month, They didn't had any service center in my home location so i tried to contact the help line number but it took 3 days before i can get a answer then i came to know a service center in my father's office
city so i send the Bluetooth neckband with him but it is nearly 1 month but i did not got my neckband back and i came to know that the product i bought is defected by their side and they upgraded my neckband which i don't know is a upgrade or degrade but it is something as i did not hear anything from them in 2 weeks till now i did not got my neckband back. On their site it is showing it has dispatch for 3 days.

I have been trying to contact the boat store in kochi, i had call them several times and they are not giving any reply i wanted to get an enquiry about a headphone.If they are not interested in picking the call for what case are they providing the number for making fun of people.Train you staff to give some respect towards your costumers.

Sewa me sriman,
Sub:-To the Boat Complaint manager sir,
Aapka courier person sahi nahi hai. kyuki mera order automatic cancel kar diya. wo courier person aapka company ke liye sahi nahi hai. kyuki uske wajah se aapka customer kharab ho jayenge.aur hamare group me sabhi log BoAt ka hi Headset use karte hai.
Agar aisa chalta raha to aapka is location pe delivery ham log band band kar denge.is Brand se related product ki.
Aap log se request hai ki ispar aap apni taraf se karwai ki jaye..aur aapse request hai ki mera order jald se jald return liya jaye.
Order no:[protected].
Ticket No:-3711148.
Mob:-[protected].

I have ordered for a boat bluetooth headset on 9th Oct and the order Id is 915171.
Estimated delivery date was mentioned as 14th Oct and today it is 17th Oct yet I didn't not receive the product.

After Buying of 11 Days my boat rockerz 333 right side head speaker not working.

श्रीमान जी से निवेदन है कि मैने 10 अक्टूबर को बोट कंपनी का वायरलेस ईरफ़ोन आर्डर किया था जो कि पेमेंट पहले ही काट ली गयी थी।। आर्डर 14 को पहुंचना था ।जो कि अभी तक नही पहुंचा । और न ही डिलीवरी का कोई मोबाइल नम्बर मिल रहा है बोट ऑफिस में कॉल लगाते हैं तो बोलते हैं आर्डर पहुंच गया है।। मेरे पास आर्डर अभी तक नही पहुंचा
आप से यही आग्रह है या तो मेरी पैमेंट बापिस करे या मेरे आर्डर को डिलीवरी एडरेस पे भेजे
आर्डर id 923194
My payment transaction T2110101510322826402137

SHIPROCKET tracking number: [protected]

इसका हल करने की जल्दी कोसिस करे

I have ordered boat 441 eardopes on 6th october and today is 17 th oct, the expected delivery date is on 15th oct, I certainly can't wait anymore and i want my refund as I have decided not to buy your product...

When i contacted to boat customer care regarding warranty they told me u have purchased it from unauthorized seller. So now i have contacted to amazon regarding this issue. They told me take service denial letter or mail from boat and share it with us. Boat is not even giving it. Thay are not giving the reason in mail. In mail they only showed invalid invoice not anything about unauthorized seller