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Updated: Apr 8, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 99

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N
Nikita Dhamal
Oct 6, 2021
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Address: Vijay nagar kalewadi

I have made 2 payments for one order please can i get my refund back
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    P
    Prafful Chaturvedi
    from Indore, Madhya Pradesh
    Oct 6, 2021
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    Website: www.boat-lifestyle.com

    I've orderd the boAt 455 rockerz Pro headphones on 1 october 2021 and yet there is no update and tracking details of order. The amount of Rs.1749 has been deducted from account already.
    Please kindly provide me solution for this problem.
    boAt customer support has been notified about the posted complaint.
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      N
      Nikitarane0999
      from Mumbai, Maharashtra
      Oct 5, 2021
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      Address: Room no 1 chawl no 3 Chhatrapati Nagar Domnik D'mello chawl, Chatrapati Nagar, Bhandup East, Mum-400042

      Calling mic is not working properly and sometimes headphones are not connect with mobile phone it's disconnected automatically...I had registered complaint for this headphones in 28th June 2021 and I got replacement headphones which is boAt Bassheads 242 in red and black color...but they have also deteriorated now...I raise complaint for this replaced headphones
      boAt customer support has been notified about the posted complaint.
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        A
        Aasthasahu
        from Lucknow, Uttar Pradesh
        Oct 5, 2021
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        Resolved

        I have ordered boat bass head 182 on 5 Oct .my payment has been deducted, and it's showing I have not placed any order, I havenot received any order I'd too.plz help
        Oct 6, 2021
        Complaint marked as Resolved 
        I had called to the customer service number and the sale executive asked me to wait as the refund will take 10 to 17 days, but fortunately I got my refund today itself.
        boAt customer support has been notified about the posted complaint.
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          N
          Nikhil Kahar
          Oct 5, 2021
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          Address: 1/2334 nanpura machiwad surat, pincode 395001

          My blutooth Boat rockerz 235v2 is one side is not working
          boAt customer support has been notified about the posted complaint.
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            L
            Lata Kadam
            Oct 5, 2021
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            Address: Mumbai
            Website: Boat Rockerz

            I paid for 2 Boat Airdopes 131 wireless earbuds but didn't receive any invoices or tracking order number, total amount paid was 1598 INR on 5th October, 2021.
            I request to get my order details or request you to refund my money.
            Thank you.
            boAt customer support has been notified about the posted complaint.
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            I received a msg from my Bank account that the concerned amount has been deducted from my bank account after ordering BoAt Airdopes 131 wireless earbuds.
            Reply
            I have received this message from my bank account that the concerned amount has been deducted from my bank account after ordering 1blue and 1 pink BoAt Airdopes 131 wireless earbuds.
            Reply
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              A
              AswinCM
              Oct 5, 2021
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              One side headset is not working
              boAt customer support has been notified about the posted complaint.
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                N
                nimesh hirani
                Oct 5, 2021
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                Address: 251/ varsa society part 1 matawadi, L.h. raod varachha

                Hello sir,
                my order number #856528 is delivered on 3rd october but i dont receive yet.
                your delivery partner shiprocket mail me about delivery of my item.please give me solution about this
                boAt customer support has been notified about the posted complaint.
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                  A
                  Ayush3968
                  from PATNA, Bihar
                  Oct 5, 2021
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                  Complaint regarding product replacement and the entire replacement process

                  Worst experience with boat
                  A few months ago I purchased boat rockerz 335 ocean blue. One day I experience, , d a power on failure. Since my butt was in warranty I claimed for a repairment. Further, boat delivery partner took my product and delivered a replaced product after 25 days. Unfortunately the product I recieved was new but again a faulty product. Hence, I claimed for another replacement on the same day I recieved the new product....
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                  H
                  Hashir Mohd
                  Oct 5, 2021
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                  Address: 188/8/2 sahil colony, Rajapur, NEAR D.R. PUBLIC SCHOOL

                  Amount deducted from my account. But no order was placed
                  boAt customer support has been notified about the posted complaint.
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                    V
                    Vaishali Uniyal
                    Oct 5, 2021
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                    Boat has the worst customer service ever. They hang up the calls and never call you back. I had returned a product under warranty and now the product is missing. It's been almost a month and I have no idea where my product is. I will never ever buy another thing from this brand neither will ever recommend it to anybody. Worst customer care and support.
                    boAt customer support has been notified about the posted complaint.
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                      N
                      Nithish Kalyan
                      Oct 5, 2021
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                      Dear sir
                      It has been 15 days since i have returned the product. Still I did not get any of my refund.please help me to get my refund.
                      Thank you. My ticket no. Is:266573
                      Please help sir.
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Segupta yeasmin Barbhuiya
                        Oct 5, 2021
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                        Address: Assam, Cachar,Silchar

                        The order I placed was not able to delivered, so I was supposed to get a refund. On contacting the executives I was asked to wait till 4 October. But the due date has passed and there is no response yet. I request to respond me as soon as possible.
                        boAt customer support has been notified about the posted complaint.
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                          Y
                          Yashfeen Siddiqui
                          Oct 4, 2021
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                          Smartwatch

                          I purchased smartwatch from Flipkart... Now watch did not work properly... when I connect with my mobile then their were no notification show of messages, call etc...
                          My watch is now in warenty period so please resolve it fast....
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                          P
                          pradeep chitta
                          Oct 4, 2021
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                          Address: Worli

                          I have purchased the Boat flat 240 M USB cable(OrderID - 844147) from boat offical website, then this happened where I have spoiled my Mom's(Realme) and My(Vivo V15 pro) Smartphone completely by paying Rs. 287. Both gets rebooted, but mine is not turning ON without charges, this started happening since i connected both these devices on Charging using this cable bought through Boat.
                          On your portal its mentioned that its compatible with all Micro USB devices.
                          Now who will bare repair charges for smartphones.
                          boAt customer support has been notified about the posted complaint.
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                            R
                            Roja Sunkara
                            Oct 4, 2021
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                            I brought boat Strom watch in July, now it is not showing proper time and not even connecting to device. There is no physical damage or improper handling.

                            Even after trying to connect to with customer care none are responding.
                            boAt customer support has been notified about the posted complaint.
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                              P
                              Palak Prateek Khandelwal
                              Oct 4, 2021
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                              Address: Delhi

                              I want to contact customer service representative. I was trying so long but no responce.
                              boAt customer support has been notified about the posted complaint.
                              Oct 04, 2021
                              Updated by Palak Prateek Khandelwal                               My Ear buds are not working properly
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                                D
                                Daxesh03@
                                Oct 4, 2021
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                                In sound bar cable is damaged. so, i want to replace it with new one.
                                so, please mention your service center in vadodara.
                                Please do need ful
                                boAt customer support has been notified about the posted complaint.
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                                My name is Daxesh Patel
                                M-[protected]
                                vadodara
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                                  B
                                  Brijesh_rbl66
                                  from Lalganj, Uttar Pradesh
                                  Oct 4, 2021
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                                  Address: Brijesh Computers, Chimnamau, Lalganj, Raebareli, Uttar Pradesh 229206

                                  Courier partner XpressBees received my product on dated 11 Sep 2021 for returning process and updated on portal that customer not available.
                                  He dispatched it on dated 17 Sep 2021and 24 September it reached for complaint solution.
                                  After that no response found till not. I have raised so many queries about my product but no response found ever. Really I found worst service ever.
                                  boAt customer support has been notified about the posted complaint.
                                  Oct 22, 2021
                                  Updated by Brijesh_rbl66                                   On dated 14th Oct 2021 he responded that we would like to inform you that, the Rockerz 335 is temporarily
                                  discontinued due to production challenges and hence we are unable to provide the
                                  same for warranty replacement purposes. As a result of the aforementioned situation, we would like to offer you Rockerz 385
                                  V2 (“upgraded product”) which has a 40 Hours battery backup, premium build and
                                  higher selling price.
                                  In case no response is received within 48 hours, it will be deemed as if, you have
                                  given your confirmation for the same and we will ship the upgraded product to
                                  your registered address.
                                  Yet there is amount difference is both but anything is better than nothing so i get agreed to take this but till today where is my product i don't know. Really i'm very disappointed with the service and never suggest anyone to purchase product from this company. My personal experience is a worst service provider BoAT is.

                                  Oct 27, 2021
                                  Updated by Brijesh_rbl66                                   Dear Team,
                                  Could you notify me about the process or not? You are doing your job but I think I have wasted my money to purchase your product. So kindly inform me at my contact no. [protected] that what is the status of my complaint or it will be returned or not.
                                  Feeling a very very bad experience to purchase your product..
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                                    M
                                    Manasvi Chavan
                                    Oct 4, 2021
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                                    Address: KA 11, Aga Khan Baug cooperative housing society, Andheri West Mumbai 400061
                                    Website: hgbb

                                    I have purchase boat airdopes active black 1 set on 14 Sept 21, but today morning I found that it is not disconnecting and while opening case one side flap got automatically broken
                                    boAt customer support has been notified about the posted complaint.
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