Body Cupid — Aloevera gel/Non delivery of product

I ordered Aloevera gel from the company's website on 28th June and the money was deducted from my account. Till now there is no information on the dispatch ment or the delivery of the product. there is no tracking feature available to track the product. I dropped them mails enquiring about product delivery but there was no response. I called 10-15 times on their customer service number but nobody is responding. I sent them message on the Facebook page but still no response. Please help me with the reimbursement of the amount I paid for the product.