Body Cupid — Refund not received from company yet

Hi,

Please help in getting my refund amount back from Body cupid -INR 499 which was ordered on 16 jul’22 from Paytm with transaction id- [protected].

Package was return back on 31july as it was not up to the mark and same day logged a complaint for refund. Untilll now I hve not recieved my money back