Book My Flowers — fraud online company

Website:www.bookmyflowers.com

I ordered half kg cake on 23rd january 2018 for my husband birthday but till now not delivered nor refunded. I followed up with customer care many times through mails n calls but no use. I got many mails mentioning refund will be done within 5 to 6 working days. Please don't buy anything from this company.
Order id: 777750
Order date: 23/01/2018
Total amount : ₹494.10
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These guys are so chip. I wanted to surprise my friends on his anniversary by ordering cake from here on 05th Dec 2018. The slot was to deliver between 1pm to 4PM. Now it is 6.30pm. These guys are not receiving call not deliver the order. Now i read the complaint about these morons and regret my self.
I had ordered a cake and flowers for my parents anniversary from bookmyflowers.com. It is a fake website and legal action should be taken against them. I lost Rs 1300 for this order.
I did not get delivered.
Order no 787676.
They dont respond to emails or phone calls.
How do I get my refund

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