Book My Offer — damage & duplicate product

Address:

Jamnagar, Gujarat

I have brought mi power bank from book my offer and yesterday I received the order . when I opened I found that box was broken. And that batteries inside the power bank were shaking . later I asked my frd who brought the same power bank from flipkart . according to that my product is a duplicate one. As it did not come in the same packing like how my frd got.he had company label. And a hallmark and brand chip. Where as I got this power bank in a broken plastic piece...