Book My Yatra — cancellation refund | |
I book ticket from mumbai to patna return on then i canceled the ticket for 1 sector For 1 sector price id 6360 approx as confirm by yatra cc. Then yarta charge 3000 for cancellation and yatra charged 400 and promotional discount 600 then my refund amount should be 2360 approx and yatra refund 1717/- I got promotional discount rs-1200/ only. And yatra not responding. Booking ref no.[protected]. Pnr rib6kr Was this information helpful? | |
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Book My Yatra customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Dear Shahid,
Greetings from Yatra.com!
This is with regards to your Domestic flight booking under Yatra reference number[protected].
We would like to inform you that your refund of INR 322.00 has been processed from our end on 13 Aug, 2019. Please note, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Kindly find below the break-up.
Airline ticket cost: INR 13686.00
Discount provided by Yatra on ticket cost: INR 643.00
Convenience fees: INR 560.00
Discount applied: INR 1200.00 (YTPZ19)
Amount received by Yatra: INR 12403.00
Refund received from Airline: INR 3360.00
Discount reversal provided by Yatra on ticket cost: INR 321.00
Yatra service fee: INR 400.00
Discount reversal: INR 600.00 (YTPZ19)
Refund amount: INR 2039.00 (INR 1717 + INR 322)
Regards,
Yatra Care
Greetings from Yatra.com!
This is with regards to your Domestic flight booking under Yatra reference number[protected].
We would like to inform you that your refund of INR 322.00 has been processed from our end on 13 Aug, 2019. Please note, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Kindly find below the break-up.
Airline ticket cost: INR 13686.00
Discount provided by Yatra on ticket cost: INR 643.00
Convenience fees: INR 560.00
Discount applied: INR 1200.00 (YTPZ19)
Amount received by Yatra: INR 12403.00
Refund received from Airline: INR 3360.00
Discount reversal provided by Yatra on ticket cost: INR 321.00
Yatra service fee: INR 400.00
Discount reversal: INR 600.00 (YTPZ19)
Refund amount: INR 2039.00 (INR 1717 + INR 322)
Regards,
Yatra Care
Dear Sir, I am first time train ticket booking in yatra.com, my 843 rupess amount debited from my bank account but transaction failed show on Yatra, when I contacted customer Care of Yatra they disconnect my call and not any response, please help and my amount refund in my Bank account,
My Reference number[protected]
Booked on- 27/11/2019
My Reference number[protected]
Booked on- 27/11/2019
Tinku139's reply, Nov 29, 2019
Still not received my refund.
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Greeting from Yatra.com!
We regret the inconvenience you have faced, kindly allow us time to go through the query and assist you, we will connect with you shortly. Request your patience in the interim.
Best Regards,
Yatra Care