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Yatra Online / YatraTrip.in Complaints & Reviews

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Updated: Oct 14, 2026

Complaints 2592

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1929

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Yatra Online / YatraTrip.in reviews & complaints(2592)

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Website: Yatra.com

I was trying to book 3 domestic tickets on Sep 23, 2026 and due to some technical error on Yatra's platform the tickets were not booked but the money was debited from my account twice. I have been following up with Yatra since Sep 27, 2026regarding the refund for the erroneously debited money and they said they will update me in 24-48 hours and it's been 16 days I have not received any response from them inspite of following up with them...

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Website: yatra.com

I had booked a return flight ticket from Jaipur to Goa and back. My flight booking was partially cancelled (return leg from Goa to Jaipur was cancelled).
Jaipur to Goa: Rs. 11722
Goa to Jaipur: Rs. 11718
Discount : Rs.2000
Total ticket cost:- Rs. 21440/- (after applying my SBI discount coupon which I cannot redeem again)

The Goa to Jaipur sector flight ticket was cancelled so the ticket cost: INR...

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Address: Delhi

Website: www.yatra.com

Extremely unpleasant experience with Yatra for my flight refund for ticket booking number[protected]. The flight was cancelled 2 months ago on 24th March. I just get identical copy paste emails WITHOUT ANY REFUND. Yatra is making no effort to refund my money!!!

They are harassing senior citizens like me!...

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Address: Yatra

Website: Yatra.com

I made a hotel booking through Yatra and the payment was successfully deducted from my account via PhonePe UPI. However, even after more than one hour, I did not receive any booking confirmation, voucher, booking ID, email, or SMS.

I contacted the hotel directly to verify the reservation status. The hotel clearly stated that:
1. They have received no reservation from Yatra.
2. They do not have any tie-up or booking...

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Address: Corporate Office (Gurugram): 2nd Floor, Gulf Adiba, Phase 2, Udyog Vihar, Sector 20, Gurgaon 122008, Haryana, India.

Hi

I had booked a ticket on Etihad airways PNR No 7LIEHZ. The same was cancelled by airlines due to airspace disturbance / war in Gulf region. As per the airlines and Yatra the refund was accepted.
Etihad refund request no[protected] on March 18, 2026.
However no refund has been received by me.

Request your support in this matter...

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Address: Gurugram, India

Website: Yatra.com

I tried to book an international flight on Yatra.com (Booking Ref:[protected] on 1st March 2026. The payment of Rs. 114, 809.00 was billed to my credit card (Transaction Ref: MT260610267000010039771).

On 2nd March 2026, Yatra.com confirmed the booking failed (Ref: YA:[protected] and promised a full refund. However, even after 23 days, no refund has been credited. I have sent multiple follow‑up emails, but Yatra has not...

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I booked an individual flight ticket through Yatra by selecting the “lowest fare” option. At no stage during the booking process was it disclosed that the ticket would be issued as a group PNR. I later discovered that my ticket had been combined with multiple unknown passengers under the same PNR, and the contact number registered on the PNR was not even mine.

Due to a medical emergency at around 1 AM (my flight was scheduled...

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Hi,

My flight IX1200 (PNR CY4ZHK) was cancelled by the airline on Jan 14, 2026, and the refund was processed by the airline on Jan 16, 2026. I initiated the refund on Yatra app but the status showed no progress. I sent an email to yatra support on Jan 25, and I got a response that my refund will be processed in 24 hours and that I will get an email confirmation from yatra but till date I did not receive any confirmation or...

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Address: Noida

To whom it may concern,

I am writing to formally complaint and request immediate action regarding a pending refund for my cancelled flight booked through Yatra.com.

Booking details
Passenger name: Gargi Saini
PNR: S3QZFI
Airline: Akasa Air
Booking made via: Yatra.com
Cancellation reason: Flight cancelled due to Indigo crisis
Amount initiated by airline: ₹13, 476br...

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Hello,

I have booked flight via yatra.com, I got an email regarding booking reference number but I got no PNR no confirmed tickets, PNR is showing 00000. No response from Yatra customer service, call is going unanswered even after 30+mins long wait. Worst service ever. Please issue a refund so I can book from somewhere else, it’s increasing price as we speak. Don’t rob of middle class. Please refund immediately or confirm...

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Yatra Booking Reference number :[protected]

I had booked a Return flight from Mumbai to Buenos Aires . The American Airlines had suspended the Operation of Flight AA 6658 ( operated by British Airways No BA 138 )

I have been requesting Yatra.com to issue Revised Air Ticket for the PNR Number GRTCJY, but still they have not issued saying they are waiting for the approval from American Airlines for the last 3...

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HI,

I had booked a deluxe room at Octave Hotel and Spa, Marathahalli Bangalore

Booking Reference No.[protected]
Booking Date : 5th May
Name : Dhanesh Ramanujam
Check IN Date : 8th June
Check OUT Date : 9th June
Payment Method : Bank Transaction
Amount: Rs. 1532

Cancellation Date : 16th May
Voucher No. A-4517459

I have not received...

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Website: www.yatra.com

I booked a flight on March 28 from Delhi to Trivandrum for March 31 and did the payment through credit card. The amount has been debited yet I did not receive any booking confirmation or ticket details.
I registered a complaint through Yatra support as well.
I have tried contacting multiple times on customer care but there is no response from anyone.
Kindly send me the full refund if payment is not received at Yatra...

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I have booked my flight ticket from chennai to London at yarta.com. I have received ticket details as unconfirmed status in email and the amount was deducted from my bank account. Please help. I was wondering if there was security breach in this website. I need to book this ticket asap as my trip was delayed today....

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This is in regard to the refund of cancelled flight of Vistara Airlines with PNR [protected]@FXF. Yatra has processed INR 6, 044 only on 20 April 2024. However, Vistara Airline has confirmed that a full refund has been processed of amount INR 45, 970 (Email attached). Yatra is not ready to refund the balance amount (INR 45, 970 – INR 6, 044 = INR 39, 926).

I have followed up with the travel desk for the last few days and have yet...

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I booked a round flight on Yatra.com on 26-3-24 from delhi to Singapore payment deducted but no booking confirmation. I received a mail that ill get my refund back from yatra in 30 minutes but its been 506hours my refund has not been credited neither its showing in yatra application for my refund...

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Address: Cochin

Website: Yatra

I wanted to travel from Rajahmundry to Cochin and i used my snap-mint id for the purpose. Due to technical problem the transaction got failed but the amt was deducted from my bank account....

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Please provide customer care number for rescheduling a flight. Facing lots of issue in rescheduling the corporate ticket....

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I am not able to use my 2 gift cards as it keeps on saying invalid promocode i am not using any promocode i am just using my gift card and at the end it just says something went wrong try later what the hell is this. I have attached videos and screenshot for the same
Thank you...

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Booked a To and Fro ticket from Hyderabad to New Delhi today but got PNR number for only(Hyd to Del) and for the Del to Hyd it's showing 00000 as PNR. But for both journeys in Yatra site/app it's showing as unconfirmed. While checking with Yatra customer service they mentioned I'll get confirmation mail for Hyd to Del in 2hrs but it's more than 8hrs I didn't received any. For the Del to Hyd they mentioned it will take 24-48hrs. I'm not sure...

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Recent comments

Since no tickets were issued, this isn't an airline refund. It's a failed booking, and that changes who you chase.

First, ask Yatra one direct question in writing: \"Did you receive bot...