Yatra Online / YatraTrip.in Customer Care
Yatra Online Pvt. Ltd.
Customer satisfaction rating: 62%
Submit a Complaint
1513
COMPLAINTS

Yatra Online / YatraTrip.in Customer Care

Yatra Online Pvt. Ltd.

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Address
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 200 0800  [Domestic Flights]
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1888 469 9287  [US to India Flights]
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9
1860 200 0500  [International Flights]
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32
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35
1860 200 1800  [Domestic Holidays]
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11
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1860 200 1000  [Domestic Hotels]
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1860 200 0900  [International Hotels]
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1860 200 0900  [International Holidays]
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38

Phone:
Phone:
+91 95 5580 0800  [Customer Support]
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Additional info
Customer satisfaction rating
62%
Complaints
1513
Pending
510
Resolved
808
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Yatra Online / YatraTrip.in related photos (268)

Yatra Online / YatraTrip.in Complaints & Reviews

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Yatra Online / Yatratrip.in — didn't return bus fare

 Satya Prakash Chaubey on Jan 16, 2020
I had booked a bus ticket for 16-Jan-2020 from Ballia to Lucknow, booking reference is[protected]. Bus PNR: XALM[protected]....
Complaint comments  Read comments Complaint category Public Transportation

Yatra Online / Yatratrip.in — flight fare has been deducted with its been confirmed

 Tsewanglhamo on Jan 13, 2020
First of all i make the flight booking from raipur to delhi n it wasn’t confirmed and the money has been deducted from my...
Complaint comments  Read comments Complaint category Airlines

Yatra Online / Yatratrip.in — trip bookings

 its_gk on Jan 13, 2020
Hi,
I have booked a trip with yatra in last week of december 2019 for bhutan. The agent told us that they will provide...
Complaint comments  Read comments Complaint category Other

Yatra Online / Yatratrip.in — booking not confirmed money deducted

 rajeshlan on Jan 10, 2020
I was trying to book a flight from delhi to bagdogra for 18th jan on 12th jan but the booking wasn't confirmed and the money...
Complaint comments  Read comments Complaint category Airlines

Yatra Online / Yatratrip.in — refund due to flight cancelled goair dt 5th jan 2020

 anilgpatil2 on Dec 31, 2019
Pnr g2mlfy, reservation cancelled by go air as per his message on 30th dec. My nane anilpatil &family ticket booked well in...
Complaint comments  Read comments Complaint category Airlines

Yatra Online / Yatratrip.in — refund for international package booking

 Atul Jain11 on Dec 23, 2019
Dear sir

I have transfer the 4, 00, 000/- inr vide utr no alla[protected] from allahabad bank from account...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Yatra Online / Yatratrip.in — refund as per the fare drop policy

 vikki098 on Dec 13, 2019
Please look into ya:23075496
I raised this ticket to refund the fare difference as per the fare drop policy which you...
Complaint comments  Read comments Complaint category Travel & Vacations

Yatra Online / Yatratrip.in — app showed wrong boarding dates and driver denied my ticket [Resolved]

 Ashish Gupta Silla on Dec 4, 2019
THEY DON'T CARE About CUSTOMER GREVIANCE. The customer support especially for bus booking is the worst - PATHTIC.
Complaint comments  Read comments Complaint category Travel & Vacations

Yatra Online Pvt Ltd — bhutan tour package [Resolved]

 mauliksheth86 on Nov 29, 2019
No proper trip lots of messed in hotel booking and local agent create chaos below goo[censored]p
- waited 2.5 hours on airport...
Complaint comments  Read comments Complaint category Travel Agents

Yatra Online / Yatratrip.in — non-refund of money for cancelled jet airways flight and incorrect closure of complaint [Resolved]

 talatamfamily on Nov 28, 2019
H team,

I have not received any support regarding the jet airways cancelled ticket bearing reference no.[protected]...
Complaint comments  Read comments [2]Complaint category Travel Agents

Yatra Online / Yatratrip.in — refund issues on 30.10.19 [Resolved]

 Sanchak on Nov 19, 2019
Hello,

I have done one hotel booking of agra through yatra.com vide booking ref id[protected] on 22.03.19...
Complaint comments  Read comments Complaint category Travel Agents

Yatra Online / Yatratrip.in — booking failed but amount deducted [Resolved]

 Purnima-Joshi on Nov 16, 2019
I booked a flight ticket from delhi to bombay the ticket did not get booked but 10079 amount is debited from my account.
Complaint comments  Read comments Complaint category Airlines

Yatra.com — not processed my refund [Resolved]

 Awaiz Khan on Nov 13, 2019
I when i was playing for a trip with yatra.com
They asked me to pay a certain amount without planning anything just...
Complaint comments  Read comments Complaint category Travel & Vacations

Yatra Online / Yatratrip.in — refund not received [Resolved]

 Bhushan Shete on Nov 16, 2019
I cancelled Air India flight tickets (which was booked through Yatra )on 19th October. I am expecting the refund of RS 5436...
Complaint comments  Read comments [2]Complaint category Travel Agents

Yatra.com — fare protect for international airline booking [Resolved]

 nousername on Nov 8, 2019
Yatra provides what it calls a :"fare protect scheme" where if after booking the international fares fall, they will remit...
Complaint comments  Read comments Complaint category Travel & Vacations

Yatra Online / Yatratrip.in — yatra app for my hotel booking [Resolved]

 Aditya gundu on Nov 5, 2019
Have booked for 1dec to 3 dec in courtyard marriott in madurai. Even while confirming my payment i have checked and taken...
Complaint comments  Read comments Complaint category Travel & Vacations

Yatra Online / Yatratrip.in — voucher [Resolved]

 sunny68 on Oct 31, 2019
Hello team,

At the time of doing the hotel booking and this is the reference number "21968933" using the gift...
Complaint comments  Read comments Complaint category Travel & Vacations

Yatra Online / Yatratrip.in — payment refund [Resolved]

 s.k. auto on Oct 29, 2019
I booked a railway ticket from varabasi to mumbai in yaata aop.payment was deducted from my account but i didn't get the ticket...
Complaint comments  Read comments Complaint category Banks

Yatra Online / Yatratrip.in — very important : yatra not providing refund for last 7 months

 shalmath on Oct 25, 2019
Dear sir/madam,

I am writing this email to you with lot of hope. Last 7 months has been very disappointing...
Complaint comments  Read comments Complaint category Airlines

Yatra.com — refund not released deliberately [Resolved]

 rkthakkar-yatra on Oct 15, 2019
Air Canada refunded our canceled tickets from Zurich to Delhi and provided us exact amount and reference number which was...
Complaint comments  Read comments Complaint category Travel Agents

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