Bookadda — Customer service and order processing

Address:Bangalore, Karnataka, 560009
Website:www.bookadda.com

I ordered 6 books from bookadda.com on 30th aug - order #[protected]; expected books shipment was within 7 days. However only one book out of 6 was dispatched. Now when i am calling customer care no given on bookadda.com, they tell me that 'books are going to be shipped today', this is happening from sat 10th sept and it is repeated on tue, wed.. I am getting same reply that "books will be shipped today" but no progress at all. Customer care service is not up to the mark and i am not sure if i will get remaining books in time.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BOOKadda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    31
    Pending
    0
    Resolved
    12
    BOOKadda Phone
    +91 80 674 15556
    BOOKadda Address
    13, First Floor, Palace Cross Road, Bengaluru, Karnataka, India - 560 020
    View all BOOKadda contact information