[Resolved]  Bookadda.com — not delivered book at all even after 1.5 months

Address:Assam

Transaction ID :[protected]. Name of book: "A New Environmental Ethics: The Next Millennium For Life On Earth".
The order for the book was placed on[protected] through online and amount of Rs.1555 has also been paid online. Made many queries through mail but din't receive a single reply from them. After that I made many calls also, their reply was that no one was there to receive the book so they went back but I don't agree with this as at my home atleast one person will always be there but they din't also call me. After making calls again and again on 17/10/2012 I again made a call and asked the analyst to pass the call to the manager and the manager was very rude with me and he was not allowing me to speak also. When I mentioned about everything then he started checking the mails and told me that the book will be delivered through DTDC and it will take 3 business days. He also mentioned that previously the book went back to them as First Flight couriers stopped their services in Assam and J&K but nothing was informed to me. Then he gave me a tracking ID: "X01926592" of DTDC which shows that the book was delivered on[protected] where as I din't receive anything till date and the details in the tracking ID also shows wrong. Kindly look into the matter. Expecting a positive action for consumers like me against BOOKADDA.COM.
Thanks.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Please go through the brochure/bills/receipts for any terms and conditions.You can send them a legal notice stating your grievance and for the refund. You have a very prima facie case against the Company. They will certainly start responding to you immediately. I am a lawyer. Please do not hesitate to call me.
Satish
Cell No.:- [protected]

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