Bookadda — No response or delivery initiated for last 10 days

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.acadzone.com

My experience is very bad when i ordered using acadzone in bookadda. Very poor customer care process. No response to the calls made and the status remains as "ordered" only even after 10 days from the day of placing the order. The transaction id is[protected] and ordered item is comptia cloud essentials exam c10-001 (English). This is placed on 12th may 2017