BookMyOffer.com / Saturday Sunday Media Internet

[Resolved] BookMyOffer.com / Saturday Sunday Media Internet — Delivery of wrong product and no response on the complaint placed with them

sunraman007

from Chennai, Tamil Nadu

Address:	Gurgaon, Haryana, 600080
Website:	www.bookmyoffer.com and www.bookmyoffercom.freshdesk.com

I had ordered for a Samsung Evo 128GB memory card on[protected] for a total amount of rs. 649 through cash on delivery option. On[protected] the package was delivered and the courier guy never gave a chance to check the package, got the money and went off. When I opened the package, I found out that they have sent me a 64GB fake memory card instead of 128GB memory card which i had ordered. I notified this to Saturday Sunday Media Internet Pvt. Ltd on the same day of receiving the wrong package with necessary screenshots and photos and there is not even a single response from them till now.

My order no. is [protected] and the complaint ticket no. is 17713.

I want them to collect the product back and refund my money ASAP or I am going to file a complaint on the concerned people in consumer court.

+3 photos

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Nov 12, 2016

Complaint marked as Resolved

They have provided me with a replacement after all this days. The replacement arrived today. Even though the replacement product too turned out to be a fake samsung 128Gb memory card, I am closing this issue. The point is, I learnt a lesson and i am not willing to waste anymore time fighting against such a company

BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.

Oct 24, 2016

akash kharat's response It's not memory card small plastic pis an product price 448

Oct 24, 2016

akash kharat's response This website is fake do not buy anything products 😥😥

Oct 26, 2016

Anil kujur's response Sir
My name is anil kujur and today i have receive the Samsung Power Bank which is totally damage and doesn't work Awb[protected]. My phone no:[protected].
i humble request to that please exchange this product. :(

Oct 31, 2016

Updated by sunraman007 update 1

I got a call from the bookmyoffer support guy by 9:56 P.M. He asked me from my bank details and he said he could do with SBI bank. He asked for my Debit card no., Its expiry date and the CVV no. I have strict instructions from my bank to never disclose my CVV no. Even though you ask it for verification purpose, I am not ready to disclose sensitive information and that guy just hung up the call just like that.

This is totally a poor customer support and they called me again and asked if they can give me movie tickets, I said no, then again they hung up the call. Frustrated I called them back and again the same.

So this is it. Your delivery guy will be coming to pick the product back from me. So I need them to pay the money as cash (I am insisting on cash since i brought the product through cash on delivery). Again if they are not going to do the necessary actions, I am going to consumer Court

Verified Support

Nov 03, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,

We apologies for the inconvenience.We will share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks

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Comments

akash kharat

from Mumbai, Maharashtra

Don't buy this website Bookmyoffer. Com

Pavan998

from Hyderabad, Telangana

I have ordered 64gb memorycard so cancel my order for improper order.orderid:[protected]

charlie singh

My samsung 64 gb memory card is not work

Anil kujur

Sir
My name is Anil kujur. no 26 oct i have received samsung power bank which do not work . Awb no:[protected]
my phone no:[protected]
I humbly request to take your product from me give me the cash

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response, Jan 6, 2017

Verified Support

Dear Customer,

We apologies for the inconvenience.We will share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks