[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Product is not WELL & DUPLICATE

Address:Lucknow, Uttar Pradesh, 226005
Website:bookmyoffer.com

Case Tracking ID: 7DG-66X-ZWM6
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PRODUCT IS NOT WELL & DUPLICATE


Tracking ID: 7DG-66X-ZWM6 (Ticket number: 114130)
Ticket status: New [Mark as Resolved]
Created on: [protected]:31:52
Updated: [protected]:42:16
Last replier: UPKAR SINGH
Category: Product Replacement
Replies: 2
Priority: High


Date: [protected]:31:52
Name: UPKAR SINGH
Email: [protected]@gmail.com
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Order Number: [protected]
Message:

I HAD ORDERED FOR SAMSUNG POWER BANK 16800 MAH WHICH I RECD ON 12.05.16 BUT WHEN I CHECKED IT PIN INPUT CHARGE PIN WAS VERY INSIDE THE POWERBANK THAT NOT ABLE TO PIN IT UP WITH CHARGER & POWERBANK WAS DUPLICATE. WHEN I OPENED IT COVER I FOUND ALL BETTERIES WERE IN VERY BAD CONDITION. SO I WANT TO RETURN THIS POWERBANK & I HOPE YOU WILL TAKE IMMEDIATELY STEP TO TAKE IT BACK OTHERWISE I HAVE TO GO FOR SOME LEGAL PROCEDURE.


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Apr 9, 2017
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
May 16, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience, we appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Complaint comments 

Comments

I want to return this bogus product immediately with full refund of money including handling charges i.e. Rs 648/-.
Where is the effort from your side bookmyoffer.com team ? If still you not take necessary step for item return, i will file case against you.
Dear Consumer complaints forum team- Plz look into the matter as still matter is not resolved. First they are supplying duplicate, all batteries inside the product were so old and damaged & now they are not resolving this issue as sale return.
Dear Consumer Complaints team- Plz look into this & help to resolve the problem.

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    BookMyOffer.com / Saturday Sunday Media Internet Phone
    +91 80 1000 1133
    BookMyOffer.com / Saturday Sunday Media Internet Address
    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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