Bookthecart.com — Faulty memory cards received

Address:	New Delhi, Delhi, 110001
Website:	bookthecart.com

Following are the details regarding my order:

Actual order date: 01 april, 2016
Order number: [protected]
Ordered items: two samsung 32 gb memory card class 10
Price (In rs): 249 * 2 = 498
Shipping (In rs): 100
Total (In rs): 598

Order date mentioned in receipt: 03 april, 2016
Invoice number: jwh[protected]
Delivery date: 08 april, 2016

When i received the memory cards, delivery boy did not allow me to check the items in parcel. After paying the amount of rs 598, when i unpacked the parcel, it contained two samsung 32 gb memory cards class 10, each with 5 years warranty.

The issues i faced with both the memory cards:
1: one out of two is not working. My mobile is showing it as damaged sd card. I am not able to even format it.
2: another memory card is working really really slow and mobile goes into hanged state each time i access anything from the card.

Kindly note that i already use a 32gb samsung memory card that i had bought from other company which is working totally fine and fast in my mobile. So the faults that i have mentioned above are only with the cards that i have received from bookthecart.com.

I tried calling the mobile numbers provided on bookthecart.com. But one number is busy and another is switched off. These are the numbers: [protected], [protected].

It really gives the feeling of being cheated. I request you to kindly take some actions about these faulty items and help me to get the full refund.

My email id: [protected]@gmail.com
My phone number: +91 [protected]

Thanks