Boots And Beyond — No Exchange or Refund. Won't pick up calls or reply to emails.

Address:	Skintific Private Limited SCO No 23, Green estate, Barwala road, Dera Bassi, Punjab, India 140507
Website:	www.bootsandbeyond.com

I ordered a product from their website but the product didn't fit me well. Their website clearly states that they have an refund and exchange policy.
I tried to call them, email them, personally messaged them on instagram but to no avail. They don't pick up calls, respond to emails and blocked me frrom Instagram. Please order from them at your own risk since they basically won't exchange or return.
I fell into their trap after looking at the amount of marketing they do thinking they are a genuine business.
My money has been looted but i hope other don't fall into their trap.