Sir/mam.
I had ordered 63unit borosil dinner set from borosil.com on 2nd april 22.
I selected a particular design from website which wasn’t available anywhere. So i decided to order from borosil.com despite having a longer delivery time.
They delivered on 10th april, 4 days more the expected delivery date.
I bought this as a gift for my sister’s marriage.
I gifted this post her marriage because borosil had taken more than there expected time.
Now when i gifted her and she opened the pack, the product was totally different from what I ordered. It was a very regular design which was available easily available anywhere in cheaper price.
Now when i checked with borosil team. They have very casual reply that this is happened with the lot of customers please return will refund.
But what about the time energy and money i wasted on this whole process. It’s easy for them to ask for return, but in my situation I can’t do that.
Please urge you to take action against their this causal behaviour and logistical problem. So others can’t suffer this.
Also i asked for the compensation which they refused.
Please help me with this.
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