Bosch Home India Complaints & Reviews

Washing machine purchased at Sri Surya stores Ambattur Bill No.784 dated on 24/04/2022.
First complaint raised on 08/11/2022 with complaint No. [protected] and it was closed with service of replacing the suspension.
Second complaint raised on 14/03/2023 with complaint No. [protected]
now facing the problem the water is dripping when is the power is switched of and making huge noise at the time of washing.
Within...

Dear Sir/Madam :
I had Lodged service complaint on 4.2.2023, with Service Request No. [protected], with a follow up compliant no : [protected]. Issue Not resolved.

Sequence of Events :
1. Compliant registered on 4.2.2023, with Service Request No. [protected]
2. Technician Mr. Nithin with Mobile no. [protected] visited & confirmed that there is Rust developed, which is clearly Manufacturing defect, he gave...

I purchased Bausch Wasing machine 8kg Front Load machine though Amazon, Order ID[protected].
Since then its front window is not working properly. I have already filed three complaints and your technicians have visited us but they are tring to convince us that it is ok. Secondly that it is a plastic door aand if it needs replacement we will have to pay for it.
It is some pre existing problem for which I may not be responsible....

I have taken warranty for my washing machine but company is not going to repair my washing machine. Very arrogant behaviour of bosch company. if product is under warranty they are denying the claim.
Type & Model: Washing Machine WOE654W0IN Date of Purchase: [protected]
Under Warranty: Yes Amount Paid: 1999
IMEI no or Serial no: 001315 Service Tag no.: 0004...

I visited Bosch Car service center on 10th Feb'23 (1st visit) for my Creta wheel balancing and alignment as I was having issue in slight left side wheel rotation, after they have fixed the wheel alignment and balancing issue now my car started moving right side then I again visited service center on 13th Feb'23 (2nd visit) for the same issue again the checked and finally they said that you need to do wheel calibration which is not done here...

Dear Team,

I have purchased Bosch washing machine in November 2022 month, there are issue in washing machine's door it's not getting closed, I have raised request to maninagar Vijay sales also Bosch technical team on 30th January but post 7 days still issue not resolved

I have received local manager's Mr. Samir vohra number I have called him but he is not responding on call also today I have called today to...

I purchased machine Bill date[protected]. Model WAJ2426AIN/2021. It was purchased through Amazon. There was problem with door closure, it was tight and had to be pushed to close properly. Service engineer Guddu came to attend and said it was a minor problem and will go with time. Nothing happened. Now on[protected] I again lodged a complaint. Service engineer Aman came to attend and informed us that it was a plastic part and needs replacement...

Repair order confirmation - [protected]

I had raised the ticket on 18th January 2023 for getting Bosch Glassvac repair but almost 12 days passed, and no one has contacted me.
Service center never picks up the phone, and now saying that this will take another 20 days for replacement; however no concrete details provided by the Mayapuri Bosch Service center....

Hi Team,

On 28th January 2022 we bought a 10 kg washing machine but in the last 1 year we have faced so many problems with the washing machine that it seems we purchased some old machine or some local machine moreover whenever we called in the customer care number we were always assured the the issue will be resolved at the earliest but that too was never done, no call backs from the technicians, fake promises and what not.br...

Refrigerator not working and technician team is saying that it will take 1 week...

Raised a complaint on 21Dec22 mentioning my wash machine isn't working but today is 23Dec22 and I hv had no one come and check on the issue .worst service ever....

I have purchased washing machine and it is delivered dated 07-dec-2022. Installation was supposed to be done within 48 hours of delivery, still it is not done. I have called the customer care 5 times. No response yet. . What kind of service is this ..!!!...

I have purchased washing machine and it is delivered dated 30-nov-2022. Installation was supposed to be done within 48 hours of delivery, still it is not done. I have called the customer care 8 times. No response yet. . What kind of service is this ..!!!

follow up number: [protected]
mobile number: [protected]...

I bought a Bosch fridge on Sep 2021. It was not working from Nov 27. Registered a complaint with their service center. Waiting for nearly a week now on no updates on when it would be resolved. Last update was they are waiting for spare parts from China. WORST SERVICE, DISAPPOINTED BOSCH. I had a Samsung fridge previously with no issues for 13 years....

I purchased a bosch front load washing machine on 14th Dec 2019. In under 3 years the drum started making sounds in November 202. To which i filed for service. The see rep in less than a minute says the suspension has failed hence the noise. He said this is because I didn't service the unit 2 years. Please tell me which customer is told to call service after 2 years by sales team at purchase. Plus im still in the second year when i have called...

I called bosch custome service and they send some techincian whose contact number and name is not known by customer service.. he didn’t do any service and took 800rs service charge. When asked for bill he asked to contact customer service for which even bosch service center has no clue.. now they have sent another guy name sanju.. even he didn’t give proper info..
Bosch service center is just a scam.. they just loot customers money...

Some sound came from the back side of the refrigerator on 05/07/2022 and registered service request order no[protected] on same day itself. Since yesterday was Sunday, I am okay that the technician was not available. Confirmation SMS received today (Monday) morning and contacted the concerned person three times and confirmed that he will be visiting, but not received till now, not attending the calls. Me and my family was unhappy with the...

Have requested so many times to give me a proper demo for the product

none has been done after mere 2 weeks the disc washers has started showing problems i am waiting for a demo...

I got and error in my Bosch washing machine and i called the Bosch Customer Care.
The Service engineer visited my place on 13th October 2022 and suggest me that the board and door lock has to be replaced and it would cost around 15000 and would be done in 2 days.
I refused to do so but i got a call from the Senior team leader of Bosch and he suggested me that the total cost would be around 8000 and would be done in 2 days.br...

We have been facing issue with the washing machine since 15th July 2022. Since then we have been connecting back to back to the customer care as well as the technician and the head technician. First of all no one is bothered to know if the issue raised have been resolved or not, on top of it I have to call every single time to ask for the update.

The issue with the machine are as follows
1.Drum not spinning at full...