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IFB Industries Complaints & Reviews

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Updated: May 23, 2025
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IFB Industries reviews & complaints(6893)

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N
Navneetbyst
from Begusarai, Bihar
May 23, 2025
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Fraudulent AC Servicing, Incomplete Work Since 2 Months Demand Full Re-installation

Date of Incident about on 26/04/2025
Client number is- [protected]

It has been nearly 2 months since I first raised the issue regarding the AC servicing at BYST, and the problem is still unresolved.
The technician claimed to have replaced the spin motor, but I had marked the original motor, and he only rewired it—not replaced it. On being caught, he admitted the truth.
Now he is falsely claiming the blower...
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Address: www.ifbappliances.com

I am writing to report a billing discrepancy related to a recent drum replacement for my IFB washing machine. The customer care team informed me that the drum costs approximately ₹3000, but I was charged ₹7500 by the service technician.

I had shared all relevant details, including the date of purchase, product invoice, and the service invoice with your support team at [protected]@ifbglobal.com. However, I have not received...
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Shivamkansal1
from Noida, Uttar Pradesh
Apr 7, 2025
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Ac giving eo code

Address: SECTOR 137 NOIDA

I have purchased an ac in 2023 and same is not working his outer pcb is having problem which is under warranty

made a complaint 10 days past but still no techicial visited to check the issue...
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D
datura
Mar 24, 2025
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I am complaing about the rude customer service

So i just brought a new IFB ac from IFB services, and the installation was a success but a few hours later and a person from IFB services contacts us ( note that we weren't sure if he was actually a person from IFR or not because in the contact service it was not written anything about the IFB people instead it said a shop's name we didn't know which) the person kept on asking a cancellation code saying to give it and give it, I kept on asking...
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J
Jayantilal Dhimmar
Mar 18, 2025
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Non receipt of Booklet information book of ifb washing machine

Address: J.V.Dhimmar 11-B Panchdev society Valsad 396001
Website: IFappliance.com

I purchased IFB washing machine wt 8 kg TLSPLAqua from Dealer Valsad DIGI 1 shakbhaji market near tower Balzac on[protected].As per massage received from IFB my request registered with ref No [protected].on[protected]. I have to intimate to your mind honour with great regret that the BOOKLET/information book for working of washing machine for my general knowledge not given to me with washing machine.It is requested kindly to do need full and...
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H
Hariharan MK
Mar 7, 2025
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Poor response from IFB post raising a complaint to IFB

Address: Dhayari, Pune

I am writing to formally raise my concern regarding the IFB AC I purchased on24th April 2024, which has been fault remote and AC temperature display.

I have followed all necessary troubleshooting steps and have also reached out to your support team on multiple occasions. However, the issue remains unresolved. Since the unit is under warranty and the fault persists, I request a replacement as per consumer protection guidelines.br...
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S
Selva4u
Feb 22, 2025
Feb 23, 2025
This thread was updated on Feb 23, 2025
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Huge amount for front seal rubber Rs 3450 in the name of warranty

Hello Sir/Madam

My ticket number is [protected] raised on today ie feb 22 2025.. i have a ifb senorita 6.5kg washing machine and I have availed 1yr complete amc warranty on last April 2024. This is the first time i have raised a complaint since then.. my washing machine is not working now .drum is very hard to rotate so when the service person came he didn't check anything properly but said we need to change the drum and front...
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P
Prasannarubdi
from Dharwad, Karnataka
Feb 1, 2025
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Elina SX 6.5 KG

Address: 580008

I, hereby lodge a formal complaint against IFB Industries Ltd., for selling a defective product and failing to provide a permanent resolution despite multiple service requests.
Complaint Details:
1. Product Details:
Product Name: Washing Machine
Model Number: Elina SX 6.5 KG
Serial Number: protected
Date of Purchase: 29 Jan 2023
Invoice Number: Protected
Purchase Price: ₹ 21, 140br...
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S
santhoshmani
from Bengaluru, Karnataka
Jan 31, 2025
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Washing machine under AMC but no service

Address: india

Hi,

I have raised a complaint long time back and so far there is no update or solution for the issue. Its disgusting to see this kind of response from a reputed company as I believed and took an AMC.

Ticket number-[protected]

Now I can see its being cancelled for no reason.

History of the complaint start some time back that machine was shivering while using the spin. As its was under...
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N
Neerajkh
from Alwar, Rajasthan
Dec 31, 2024
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escalation request: urgent washing machine replacement

Address: House no. 119, scheme no. 7 , panchwati, alwar - rajasthan
Website: www.ifbappliances.com

Dear Jasmeet( Escalation Team- IFB)

I hope you are doing well. I am writing to escalate my ongoing issue regarding the replacement of my washing machine, which has yet to be resolved despite my previous attempts to address the matter. See trail emails.

On 16th December ‘24, I wrote an email to request an urgent replacement for the washing machine we recently purchased. It does not fit into the designated area...
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D
deepak3991
from Gurgaon, Haryana
Nov 26, 2024
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Top loading washing machine stopped working in just 2 months

This is one of the worst quality services I have ever faced, I am a big fan of IFB appliances and have been using it for the past 8+ years. But this time my experience was a bit different.

I bought a top load 7 KG washing machine in the month of Oct 2024, It hardly works perfectly for a week. After that I have registered 3 complaints and all three engineers have explained to me different, different issues but till today my...
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P
pankajmca0605
Nov 5, 2024
Nov 5, 2024
This thread was updated on Nov 5, 2024
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Washing Machine

Address: https://www.ifbappliances.com

We purchased a new washing machine but that is not working. Technician came to check and found the new machine to be faulty. The machine needs to be replaced, but there is no action happening from IFB side.
We are struggling everyday to follow-up with them but still there is no solution....
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Durga prasad rayapati
from Kovvur, Andhra Pradesh
Oct 16, 2024
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Rude behaviour of the franchise owner

Address: Kovvur Andhra Pradesh

As my washing machine getting sound from past 1month I raised so many complaints regarding the issue till now the complaint not closed as I went to the service centre and asked about my problem he was very rude and using unparliamentary language with ladies and saying that he will sold that parts for money he will not service to the under warranty such a disgusting behaviour and he is wearing swamy mala which is shameful for the god. The...
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M
MURARI KARMHE
from Jaipur, Rajasthan
Oct 2, 2024
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Washing Machine (TL#SGDG 7.0 KG) not working properly

Address: RPS Savana T1 1503

Water is contineously emiting from bottom of the machine...
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S
samirsharif
Aug 29, 2024
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Continuous and repeated problem

I want to highlight the issue with my washing machine. In less than 2 years, the washing machine has had issues 4 times. Please let me know whether this model is suitable for household use or if I need to replace it. My experience has been very bad.
Purchase date: October 2020
Tickets raised with IFB:
[protected]: 10th June 2023
[protected]: 2nd September 2023
[protected]: 21st April 2024
[protected]:...
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I
IFBUser34
Aug 26, 2024
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Water leakage

When the washing machine is spinning water leaks from the bottom. This issue had happened before and technician told that there was issue with manufacturing and changed the tub (he told). But now, after 20 days, the water has started leaking again...
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S
SRIKANTH BATHINI
Jul 31, 2024
Jul 31, 2024
This thread was updated on Jul 31, 2024
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Service issues

Address: KUKATPALLY, Hyderabad

We have raised a complaint AD451 with IFB for my front load washing machine. My machine was stopping abruptly while running, so one executive came from IFB third party service and said there is an issue with the motherboard and took it for repair for 2days but problem not solved. After multiple complaints one more technician came and did some soldering and charged ₹3, 500. But issue remains same. Now third party team is not responding even...
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N
nikunjagarwal4
from Vyara, Gujarat
Jul 28, 2024
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water leaking from dishwasher after service and technician not visiting

Address: Surat, Gujarat

Initially my IFB dishwasher stopped working due to issues with its heater. After repeated complaints and follow-up, the technician came and replaced the heating component (with 3 months warranty) and took the defective component with him (not sure why, no other company takes the defective component back). Then from that day (25 June 2024) the water started leaking from the bottom of the dishwasher. We have been following everyday since then...
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O
Omkar95
from Pune, Maharashtra
Jul 26, 2024
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IFB Senorita plus sx 6.5 kg 1000rpm amc not updated in your system

Website: www.ifbappliances.com

Hello Respected Sir/Madam,
Recently on 03/06/2024 i booked a technical visit for my front load machine because machine was giving DpEr error continuously. Technician came for repair on 05/06/2024 there was issue with drain pump.He repaired the same and suggested to take AMC . In few days i contacted him for AMC he sent me quote for amc (5600-10%i.e 5040), later i visited their service center personally to confirm the amount and my...
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M
Mashaikh
Jul 16, 2024
Feb 5, 2025
This thread was updated on Feb 5, 2025
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urgent: ac repair request pending since 10 days

Hi IFB Customer Service,

I am writing to express my extreme frustration and disappointment with the abysmal service I have received regarding my malfunctioning AC. Despite lodging a complaint, no one has bothered to reach out to address the issue. The error code "E0" has persisted for the past 10 days, rendering our AC completely unusable.

During a recent call with your customer service team, I was assured that...
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