IFB Industries Customer Care

Hi,
I have lodged a complain regarding my 20sc2 ifb microwave whose touchpad is not working. The service guy called for visit. I asked him what will be the charges for touch panel to which he replied charges is 2650 for touch panel & 350rs service charges. I asked that the price is too high for touchpanel can you just repair it coz only 2 touch button is not working. He denied and said its not repairable you have to change it to new touch panel. I told him that online the same touch panel is not so costly to which he said that must not be original one, we are from company so we have original parts. I recommend not to buy ifb product because its quality and service is pathetic.

Comfort liquid is not absorbed by the machine, and the clothes are washed well.It's not working properly.

1.machine is not rotating.
2. unable to see any display.

1. machine is not working.

Ifb 6kg front load washing machine 3 years old which is within warranty is not functioning.
Main switch trips as soon as “spin” cycle starts. The Technician upon his initial visit said “PCB” ie. motherboard needs to be replaced. It has been 3 weeks since then and today i am told the part is out of stock and not available in India

I complen more than 6 day.but no one still replying.bad survice

Ifb ka nam brand dekha ke hamne e purchase kiya tha.but etana jyada bura survice he pata hota to dusari koy brand me chala jata. Pls koy bhi ese mar kharidna.muje bhot pureshsni hui he. My ticket no [protected]

I have been complaining about the service since months, no one comes to repair the machine, moreover after calling a lot, after arriving the service station at Bhusawal charged too high, not even authentic company spare parts used, not able to produce proper receipts of parts and they were forcing us to take the complaint back as it will cost us high, said the technician. Further, the machine started working, on the first use itself due to the locally used spare part, high friction occurred and rupture of other parts. The technician again on calling for 8 days continuously arrived, and talked in extremely rude way and asking too high charge for the repair. Highly unprofessional behavior, not at all expected from brand like IFB. Even after complaining and escalating it no response about it.
Ticket no- [protected]
Ticket no is [protected] .

We recently got the door of the IFB machine changed. Within 2.5 months the door again got broken. On calling the authorised service center guys, they stated that a new door needed to be installed that too at an increased price. Why should I pay again for a faulty piece?? Such low quality material is supplied by IFB. I need the door changed that too within warranty as it has not completed 6 months o[censored]se.

I ordered a front loading washing machine on 3rd oct 2021 which was delivered to me on 5th Oct 2021... I am still waiting for the installation process to be done... Everyday I m getting a call saying dat it will be done within 5 days... It's already been 5 days ... I don't know for how long I'll have to wait for it...

My washing machines wires are damaged by rats. So I register a service request on IFB TOLL FREE NUMBER (Ticket no.[protected]).Ifb technician visited my home on 7/10/21 & seeing the machine he said its spare parts are not commonly available now a days because this is an old model machine . But for that one minute job/advice he charged ₹590/- as service charges & we gave the amount to him.The technician not do any other repairs/inspections in the machine.kindly take necessary steps on this overcharging and refunding the amount to me

My IFB washing machine getting electric shock while operating.I have registered complaint but they are not responding as I registered complaint on 24th Sep & today 27th September.
One of the worst experience I have.