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IFB Industries Complaints & Reviews

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Last updated Mar 1, 2024
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IFB Industries reviews & complaints(6863)

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On 19th Jan 2024 I have given complaint regarding the sound coming from the washing machine the technician had come and said problem is with suspension needs to be replaced but till date that is 01-03-24 complaint no [protected] the issue hasn't resolved...
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vinit.vinit Gupta
from Dimapur, Assam
Feb 20, 2024
Feb 20, 2024
This thread was updated on Feb 20, 2024
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Delay in attending complaint despite of several request

Address:C-2492, Panipat Refinery Township ,Haryana Pin 132140

I have IFB microwave oven (20sc2). Which is being trip automatically on power plugged . For the same issue i had lodged the complaint on 24.01.2024 or on before also over the portal as well as on customer care also. Problem still persist however IFB technician closed the complaint as mentioned resolved . and further complaint is not taking as showing already complaint exist. pls do needful . and take necessary action to penalize the assigned...
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M
ManishSood
from NEW DELHI, Delhi
Feb 20, 2024
Feb 24, 2024
This thread was updated on Feb 24, 2024
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IFB delay delayed delaying

Address:New Delhi

It been 2 weeks. I registered a complaint for my IFB washing machine. Complaint no WR[protected] dtd 7th Feb 2024
Despite several follow ups no action has been taken and washing machine is still not fixed....
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A
Abhishekmor
Feb 20, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about problem in spinning of IFB 10.5kg washing machine

Address:KALAYAT, district kaithal state haryana pin 136117

I have raised complain many times with your customer support number but they said they will send technician but no one came...
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MURARI KARMHE
from Jaipur, Rajasthan
Feb 9, 2024
Feb 9, 2024
This thread was updated on Feb 9, 2024
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7.0 aqua TL washing machine

Address:RPS Savana T1 1503

Water draining system of the washing machine is not functioning properly....
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P
pradipto nandi
from Mumbai, Maharashtra
Feb 7, 2024
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Feeling CHEATED by IFB with top management & founder of IFB in the know

Address:G-41, Kailash Vaibhav, Parksite, Veer Savarkar Marg, Vikhroli West, Mumbai, Maharashtra 400079
Website:ifbindustries.com

FACTS that should be verifiable at IFB end :

10.01.24
- A technician of IFB responding to ticket [protected] booked on 10.1.24
first tries to cheat us out of a part (Magnetron) still covered in warranty, although in vain, for an IFB microwave that stops heating in less than 18 months of purchase ( in the premises where a microwave of another brand worked fine for more than a decade!)
-After his attempts...
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N
N.RAJAMANI
from Bengaluru, Karnataka
Feb 6, 2024
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Dishwasher motherboard failure

Mydetails:N.Rajamani, No.16/13old Vinayagam st.west mambalam.
chennai. 600033. TN.
Product.IFB Dishwasher: Model:Neptune DVX1plus:
AMC:[protected].
complaint:mother board failed to operate.
complaint Ticket no.[protected]dt.01.02.2024.
grievance : complaint unresolved for the past six and more days.
Enquired for status of complaint with IFB ececutive.
Executive replies "SPARE NOT AVAILABLE":...
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A
Anjana Agrawal
Feb 6, 2024
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Washing Machine Service - Warranty Service

I have purchased Washing Machine in Oct 2022 and my machine is working fine. On 23rd Jan, 2024 I got a call from the franchise service centre of IFB and they insisted that I should get a Warranty service done . Personnel by the name Mr. Majit visited my house and his entire focus was to sell products to me. After his visit and after completion of so call WARRANTY SERVICE, my machine started giving problems.

On 5th Feb, 2024...
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A
Anjana Agrawal
Feb 6, 2024
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Washing Machine

My Washing Machine is under Warranty, Purchased it in Oct, 2022. Service Personnel by the name Mr. Manjit, from a Franchise Service Centre visited my house to perform a free WARRANTY Service (pl. note I never asked for it) and after his visit my machine started giving problem . Machine which was working absolutely fine started giving problem after warranty visit).

Then on 5th Feb, 2023 when a dealer personnel visited, he said...
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Arvind Satyanarayan Shah
from Anand, Gujarat
Feb 5, 2024
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New front loaded washing machine having many issues

Address:Bhopal

We purchased front loaded 8 kg IFB company's washing machine on November-2023. within 3 months we faced many issues and accordingly we complaint and it's solved too. but this time there is voltage error showing now them enginees says that in our home there is high voltage issue so we have to spend approximately 6000 for stabilizer while our other electronic equipments running without any stabilizer and also in our area/ society there is no...
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U
urravikumarreddy
from hyderabad, Andhra Pradesh
Jan 21, 2024
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Washing Machine Issue

Address:Plat No : 7, Falt No : 102, Akkenapride, Kakatiyahills, Pragathinager, kukatpally - 500090

Address - Hyderabad - 500090

Hi Sir/Madam,

I purchased IFB WM ELITE MXS 7012, 7.5kg Washing machine on[protected] with Invoice number - 1220/23/S-282.

On[protected] got the smoke from the machine while running it, we stopped and opened the door then got smoke heavily. On the same day raise the complaint after two days service team come and checked the machine. They concluded that rubber got damaged...
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B
Bhupendra388
from Kanpur, Uttar Pradesh
Jan 8, 2024
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Washing Machine Issue

Address:Kanpur

I have a IFB washing machine 8 kg front load fully automatic, purchased in 2019. In October 2023 they changed drum of machine costing 7000/- Rs. And now on January 2024 it's PCB got burnt. Cannot understand how whole PCB got damaged, as every electronic machine has its own fuse, which gets blown out in case of surge. And it's only job is to protect costly part of PCB elements from damage by getting blown out. But see the case of IFB waching...
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Address:[email protected]

Nature of the Complaint: IFB Microware not getting repaired from 6 months

Attempts to Resolve the Issue: 2

New Developments: service team is not good in Kurnool town.

Desired Resolution: Serivce team does not have skilled people to work upon. They are only doing.

Date of incident: may 2023...
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E
ehsan-ansari
Dec 27, 2023
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Ticket no 1012986819

I have raised more than ticket from last 1.5 months but problem did not get resolved yet and now technicians denied to visit and they have chargers more than 8k...
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From last 1 month i am facing issue that my machine drum is not spining i have raise kore 10 complaints and sent 20+ emails and called customer support more than 100 times but my machine still not running only 2 times technicians visited and they charged more than 8000 and from 15 days they saying company does not provide sufficient fund that they can visit more.here is letest ticket number [protected] and my mail is [protected]@gmail.com and...
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S
Sheetal_Verma
Dec 24, 2023
Dec 26, 2023
This thread was updated on Dec 26, 2023
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Dishwasher has never worked and not replaced

A dishwasher purchased from them has never worked and I have been calling their customer service for weeks now. They have not bothered to replace the dishwasher at all. Even the person who came to give the demo could not give the demo and these irresponsible people do not even bother checking if their tickets have been closed or not.
[protected] - Ticket ID

I would not recommend bothering with any of their products....
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P
PDbarman
from Delhi, Delhi
Dec 19, 2023
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Ticket No. 1012809184

Sorry to write this letter that my complaint vide Ticket No. [protected] mentioned above in the subject not yet been solved though a long period from registration of complaint has already been elapsed. So urgent action is requested....
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Address:C/o Kumar medical, sabji Mandi road,

My well-wisher/friend, Mr Sonu sharma, lives in Buxar, near Patna, Bihar. On October 29, 2023, he purchased an IFB 9KG AI powered eco inverter washing machine from Flipkart with the order ID OD[protected] and the IMEI/Serial No: [protected] 03T9. We did not receive a proper demonstration of the washing machine, and it did not work the next day.

We have made several complaints to the customer service team in the last...
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My well-wisher/friend, Mr Sonu sharma, lives in Buxar, near Patna, Bihar. On October 29, 2023, he purchased an IFB 9KG AI powered eco inverter washing machine from Flipkart with the order ID OD[protected] and the IMEI/Serial No: [protected] 03T9. We did not receive a proper demonstration of the washing machine, and it did not work the next day.

We have made several complaints to the customer service team in the last...
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S
Santhosh Prabhakaran
Dec 5, 2023
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Service is to sell a product not resolve issues

Address:G018, Habitat Splendour, AECS Layout, Bangalore

I don't trust IFB service because they come and start marketing some product saying it will resolve the issue. For same issue of washing machine vibration on agent mentioned you should load the machine fully (not overload) without space and recent service agent said you should not fully load. Recent issue of fabric conditioner not fully getting drained is still not resolved and the overall vibration still exist.
I think the service...
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