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IFB Industries Complaints & Reviews

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Updated: Jan 31, 2025
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IFB Industries reviews & complaints(6879)

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S
santhoshmani
from Bengaluru, Karnataka
Jan 31, 2025
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Washing machine under AMC but no service

Address: india

Hi,

I have raised a complaint long time back and so far there is no update or solution for the issue. Its disgusting to see this kind of response from a reputed company as I believed and took an AMC.

Ticket number-[protected]

Now I can see its being cancelled for no reason.

History of the complaint start some time back that machine was shivering while using the spin. As its was under...
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P
pankajmca0605
Nov 5, 2024
Nov 5, 2024
This thread was updated on Nov 5, 2024
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Washing Machine

Address: https://www.ifbappliances.com

We purchased a new washing machine but that is not working. Technician came to check and found the new machine to be faulty. The machine needs to be replaced, but there is no action happening from IFB side.
We are struggling everyday to follow-up with them but still there is no solution....
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MURARI KARMHE
from Jaipur, Rajasthan
Oct 2, 2024
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Washing Machine (TL#SGDG 7.0 KG) not working properly

Address: RPS Savana T1 1503

Water is contineously emiting from bottom of the machine...
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S
samirsharif
Aug 29, 2024
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Continuous and repeated problem

I want to highlight the issue with my washing machine. In less than 2 years, the washing machine has had issues 4 times. Please let me know whether this model is suitable for household use or if I need to replace it. My experience has been very bad.
Purchase date: October 2020
Tickets raised with IFB:
[protected]: 10th June 2023
[protected]: 2nd September 2023
[protected]: 21st April 2024
[protected]:...
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I
IFBUser34
Aug 26, 2024
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Water leakage

When the washing machine is spinning water leaks from the bottom. This issue had happened before and technician told that there was issue with manufacturing and changed the tub (he told). But now, after 20 days, the water has started leaking again...
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M
Mashaikh
Jul 16, 2024
Feb 5, 2025
This thread was updated on Feb 5, 2025
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urgent: ac repair request pending since 10 days

Hi IFB Customer Service,

I am writing to express my extreme frustration and disappointment with the abysmal service I have received regarding my malfunctioning AC. Despite lodging a complaint, no one has bothered to reach out to address the issue. The error code "E0" has persisted for the past 10 days, rendering our AC completely unusable.

During a recent call with your customer service team, I was assured that...
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M
MS Kumaran
Jul 2, 2024
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Unsolved complaint regarding ifb washing machine

Address: 26/138-B, WEAVERS COLONY PUTTUR

I am writing toregister a complant regardingmy IFB washing machine model TL SDIN 9.5KG AQUA . which i originally filed on 14/5.24. the issue with the machine is not solvednotake action
despite registering yhe complaint earlier, the problemhas not been solved .i have not received any uupdates or service from your team since then.
for your reference my contact details
M S KUMARAN
MONIKA TRADERS
[protected]br...
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K
Kesava2
from Bengaluru, Karnataka
Jun 6, 2024
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washing machine front load - regd. mobile no. 9490757557

I have ordered the Washing Machine from IFB industries through online on 18 April 2024. After 3 days their technical team visited our home for installation and informed us that the washing machine is a defect product and not to use and that will be replaced with a new one in a weeks time. After a week we have been following up with the technical team for the replacement on a daily basis. Initially they have told they will replace in 2-3 working...
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K
kartikgupta7409733654
from Agra, Uttar Pradesh
Jun 2, 2024
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Not working properly

Address: 404 bihab grand near pasvanth panchwati fatehbad road agra

Not working properly my washing machine...
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S
sreddi
from Vinukonda, Andhra Pradesh
May 15, 2024
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washing machine - under warranty - service issue

Address: Bobbili, Vizianagaram Dist, Andhra Pradesh 535558

Hi IFB team,

Location: Bobbili, Vizianagaram Dist, Andhra Pradesh 535558

Quite unfortunate to raise a complaint on the service from a well-known washing machine brand in India, which is IFB. My washing machine is in warranty period and technician is shown very much unprofessionalism. Handling the washing machine not with care.

Ticket # [protected] - The technician visited my home and told me that...
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V
Vkas121
from Jodhpur, Rajasthan
May 10, 2024
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repair - machine is within warranty, however no one is responding properly

Website: www.ifbappliances.com

I have raised a IFB washing machine repair service (IFB Ticket [protected]) on 24/04/2024, technician visited on 26/04/2024, and told that that part will be replaced, and he will come back within 2 days with parts and fix it. However, he did not visit, when I called him, he shared number of Mahaveer Singh (who is managing IFB service in Jodhpur). I called him, he said technician will in next 2 days with parts and fix it. Again, after two days...
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S
sibinphilip
from Noida, Uttar Pradesh
May 9, 2024
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I requested for a AC servicing on 3rd April (free service as product was under warranty) from IFB. At the time registering for service, the customer care guys told to check company id's of the AC servicing guys. I was told to reject the service if they had no company id. When the AC service guys came they had no company id, so i sent the guys back and asked them to send guys with proper ids. Even after repeated escalation(around 4-5) they didn't send anyone. Eventually they sent other people but they also didn't have company ids with them. But seeing no hope of not getting any other persons to do the servicing, I allowed them to do the servicing.

But the AC service guys did their work very poorly. Proper cleaning was not done. On requesting to do proper cleaning, they said that in free service you please expect only this much.

But I didn't give them the code to close the ticket. TIll date, i.e., 9 May apart from email conversations(occassionly) IFB has not even bothered to take interest in resolving my issue. They even haven't offered to redo my servicing.

IFB is more concerned about money than customer satisfaction
IFB Industries customer support has been notified about the posted complaint.
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    N
    Nalina ML
    Mar 31, 2024
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    To know the price of spares

    Our washing machine is senorita aqua 5x 6.5 kg front load. Now machine is not working properly. So your technician is telling to replace Drum along with rubber and one more part (I forgot its name) is it so? Is it not possible to use the old rubber which is in usage?
    01 Now my question is what are the parts to be compulsorily replaced along with drum?
    02 Three months back your technician had brought and replaced the said machine...
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    P
    pradipto nandi
    from Mumbai, Maharashtra
    Mar 18, 2024
    Mar 19, 2024
    This thread was updated on Mar 19, 2024
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    UNETHICAL Social Media team headed by NUPUR SINHA

    Address: G-41, Kailash Vaibhav, Parksite, Veer Savarkar Marg, Vikhroli West, Mumbai, Maharashtra 400079

    Background:

    We had marked a complaint as resolved after the CEO intervened on our request that was ongoing for months,
    but today Ms NUPUR SINHA, head of IFB social media team was found COVERING UP for her team's REPEATED UNETHIHCAL CONDUCT by BLOCKING reviewers/comments reviewing IFB on social media, DISOCNNECTING CALLS RUDELY and NOT CALLING BACK
    This OVER MONTHS

    Further, Ms NUPUR SINHA herself...
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    R
    Revanth116
    Mar 13, 2024
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    Service is too bad

    Address: Tirupati

    Actually the issue started on feb 11, we have issue with the washing machine and we booked service slot by calling service center number.2 guys with ID card vistied our home and did service and charged 2890 and let.Now on 10 march we have the issue again and another guy visited and our home and stating that the previous guys are not from our franchise, we terminated them 6 months. And now again they are charging service charge and forcing...
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    S
    surendran310576
    from Pondicherry, Puducherry
    Mar 11, 2024
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    Washing machine top load 6.5kgs

    Address: no 4 2nd crossmoorthy nagar villiyanoor pondy

    Dear sir,

    I was purchased washing machine in last 2 year back with 4yrs warranty, i have problem with machine and service engineer visited last 40days back they told t his model out dated
    still machine service not completed, unable to complete my regular work
    pl. repalce the washing machine immediately

    surendran
    moorthy nagar
    villiyanoor by pass
    pondy 605 110...
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    P
    prakashbw
    from Mumbai, Maharashtra
    Mar 3, 2024
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    Washing is delivered but not installed even after 14 days delivery

    Address: Bangalore
    Website: www.ifbappliances.com

    I brought the washing machine from flipkart(Order Id OD[protected]. Washing machine was delivered on 19th Feb but not installed until 3rd March. In their system mentioned as it's installed but actually it is not done. Please help in this....
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    On 19th Jan 2024 I have given complaint regarding the sound coming from the washing machine the technician had come and said problem is with suspension needs to be replaced but till date that is 01-03-24 complaint no [protected] the issue hasn't resolved...
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    V
    vinit.vinit Gupta
    from Dimapur, Assam
    Feb 20, 2024
    Feb 20, 2024
    This thread was updated on Feb 20, 2024
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    Delay in attending complaint despite of several request

    Address: C-2492, Panipat Refinery Township ,Haryana Pin 132140

    I have IFB microwave oven (20sc2). Which is being trip automatically on power plugged . For the same issue i had lodged the complaint on 24.01.2024 or on before also over the portal as well as on customer care also. Problem still persist however IFB technician closed the complaint as mentioned resolved . and further complaint is not taking as showing already complaint exist. pls do needful . and take necessary action to penalize the assigned...
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    M
    ManishSood
    from NEW DELHI, Delhi
    Feb 20, 2024
    Feb 24, 2024
    This thread was updated on Feb 24, 2024
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    IFB delay delayed delaying

    Address: New Delhi

    It been 2 weeks. I registered a complaint for my IFB washing machine. Complaint no WR[protected] dtd 7th Feb 2024
    Despite several follow ups no action has been taken and washing machine is still not fixed....
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