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IFB Industries Complaints & Reviews

4.2
Last updated Sep 26, 2022
Complaints 6683
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5586
Unresolved
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IFB Industries Website

IFB Industries Head Office Address

Plot No IND 5, Sector 1, East Kolkata Township
Kolkata
Kolkata District
West Bengal
India
700107

IFB Industries Phone Numbers

Toll free
1800 3000 5678
610
269

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Phone
+91 88 5376 9434
578
354

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Mobile
+91 81 2747 1352
305
192
Fax
+91 33 3048 9230
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IFB Industries reviews & complaints(6683)

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Bought a washing machine in 2018. A broken machine was delivered. Upon several complaints, company sent another machine which is a faulty machine. Makes noise like tractor and our neighbours complain a lot and dont allow to use. Raised several complaints and issue not resolved till now. I am now getting mental harassment for raising this matter again and again. I have raised several complaints on this. The technicians visit and do formality,...
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My old parents are stuck with complaint number [protected] since past one week for their IFB washing machine which is already covered under AMC.Please resolve immediately ....
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB Industries — Air conditioner not working since installed

Dear Team,

I am very much disappointed with the IFB AIR conditioner.
Nobody responded to my mail dated Sep 8, 2022 at 11:09 PM TO [protected]@IFBGLOBAL.COM

This is with reference to Tkt no [protected], [protected], [protected], [protected], [protected].
This AC has not worked since installed, multiple complaints raised but not been resolved.
All the time the technician visits and adds GAS to...
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I have a front load washing machine. We were having problem with the dryer as the clothes were not drying.
Complaint was lodged through the toll free number.
Service representative from Induja Home solutions Pvt Limited, behala, Kolkata34, visited us on 7th Sep'22 and changed one spare part - Billed us 988/-
The problem was not solved - another visit was made on 12th Sep, and this time the motor was changed and billed...
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Service people if we asked then he is saying we need to use full mineral water and still more than week. They are not able to provide machine

Don’t buy Ifb. We are frustrated with thier customer care...
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Purchased a TOP Loan IFB Washing Machine (Model: TL-RDSS 6.5 KG AUQA, SL NO[protected] on 26/10/2022 and warranty expired on 26/10/2022.

During these period we faces lot of problem with this device and currently we have issue with Vibration and Noise Issue and for that we logged the call on 29th of Aug and engineer visited the site and assuring us to replace some spare and it may work but after 13 days crossed still...
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The machine is not taking water in the drum
IFB Industries customer support has been notified about the posted complaint.
Dear Varun,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]
Regards
IFB APPLIANCES
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    Since, my mechine did not spin and showed as "taco" in its display, I made complaint... Past one week no one come to inspect and redress my problem...
    IFB Industries customer support has been notified about the posted complaint.
    Dear Sir/Madam,

    Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]
    Regards
    IFB APPLIANCES
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      It shows dper when 13 minutes left

      Address h. No 44H/nit5, Faridabad
      IFB Industries customer support has been notified about the posted complaint.
      Dear Sir/Madam,

      Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

      Regards
      IFB APPLIANCES
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        I bought ifb ac in april 2022.after one month it was not working. I am camplain on customer care number
        In regular basis but your service centre
        Did not solved the problem. It was worst service.your customer service executive say the will visit in 24 hours but they take 3 to 4 days for one visit...
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        I have purchased IFB washing Machine in Dec 21 after 2 months noise and vibration issues starts. Problem not resolved after 2-3 visit of engineer after that Mr. Himanshu Singh Service Manager appointed and he assured that problem will be resolved i asked him to replace my Machine. Major part changed of machine. Again after 4 months same problem started. This time(Aug) i complained and its about to 1 Months same manager appointed but nothing...
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        I brought a new executive zxs washing machine in Tulsi digital shop in Raigarh Chhattisgarh 02.09.2022 but he delivered to my house used second hand washing machine I will complain to shopper than he said to me I will change in two to three day but it doesn't happend than plz help to me give for new machine or either my money...
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        I bought a stabilizer for my IFB washing machine in the month of January 2022 on the advice of your service engineer with a 3-year warranty. By the end of April, the stabilizer had stopped working, and in accordance with the warranty, the unit was taken by the IFB-authorised service engineers in Kanchipuram Shakshine Enterprises. The stabilizer hasn't been corrected for more than three months, and whenever I get in touch with them again,...
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        This is really unacceptable, i have raised around 5 complains but no action has been taken from your side. You always ignoring the service request.

        What kind of service you company providing us?

        After raising complain only two service centre people visited us and they always demanding the money and providing excuses. Her name is Khushboo and her number mentioned below in the complaint screen shot.
        br...
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        Service representative replaced the mother board and from then it's been a week and the washing machine is no more working. I am talking everyday to customer care and they are mentioning that it will be escalated and even their escalations are not addressed. I am not sure if IFB knows what escalation means. We have a baby at home at it is necessary to use washing machine every day. Service is horrible, service technician are the worst. I...
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        Dear Customer service team.,

        I am writing this after really getting unimaginable answers from your team.
        I am a customer of IFB front load washing machine VXID 8.5 kg. Which is bought in dec 2021 . Recently machine stopped working so I asked a local dealer (Srikanth —Sree electronics, Zaheerabad Telangana 502220) to please clear the issue on 7 aug 2022 to which he just said he will clear and was postponing for almost...
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        Hi team,

        I own a IFB microwave and it stopped working, so i have raised a complaint on 29 th july and after 4 days techician arrived and told HV capacitor is damaged and needs to be replaced, so checked with reliance digital( Guntakal) from where i purchased the microwave they told it cannot be included in warranty and told it would cost 4000 INR, i told them i will not be able to afford that much asked to share 50% from their...
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        Got a call from IFB Service saying sir Need to do the Service as your machine is in under warranty. Allowed them for the service. My Machine was working perfectly fine. Once the guy visited who had n experience he unnecessary opened machine and unplugged/Plugged many items in side machine and he left. Next day when we tried using machine its not working. Now when I am calling Person who called me for service and the technician who cam e for service both are not picking my calls. Pathetic service.
        IFB Industries customer support has been notified about the posted complaint.
        Dear Sir/Madam,

        Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

        Regards
        IFB APPLIANCES
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          People of your company calling me to extend warranty any taking AMC plans and the amount they are saying is totally different and much high as compare to what others pay and from internet info it’s not that price
          Price is much less on machine senator washing machine front load
          By calling customer care they were saying for 10000 for a year
          Actual amount varies a lot ! How can I trust and what and where should I pay...
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          I had contacted customer care of IFB @ [protected] on 25th Aug. Subsequently, Global Service Washing machine assigned a ticket[protected]. Service technician came and without even trying to find what is the problem, took away the front panel. He then orally told that it would take about 6000 to repair it. I asked him to put it back as it is. I might have made more than 20 calls. Each time I get a response that he is coming. Even today, I was...
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