IFB Industries Complaints & Reviews

Fully automatic machine not drying clothes properly. Even in hand we can dry than machine.
worst experience.

In Mix/Daily option it is running one hour. If we want to dry it additionaly we should again one hour....

I had cancelled my order No. [protected] on 6th August 2025 due to late delivery and dissatisfaction with the sales service. The order amount of ₹18, 990 is still pending for refund.

I have already shared all necessary details via email, but I have not received any response from your end. Kindly confirm the status of my refund and initiate the same at the earliest....

I had purchased an AC for my parents, who are senior citizens and also patients. On the 3rd of August 2025, the AC developed a problem, and I raised a complaint with IFB {[protected]}. On the 5th of August 2025, they sent a technician to visit. The technician said that a part had become faulty and that it would be replaced at our home within two or three days.

Since our AC was under warranty, we told them to replace the part...

I purchased a new IFB Elite ZLS 7012 washing machine from Panipat on 28th July 2025. The installation was carried out on 30th July 2025. However, the machine is not functioning properly. The technician who visited for installation informed me that a part inside the machine is broken and needs to be replaced. He mentioned that the replacement part would arrive in two days.

Given that this issue was identified immediately upon...

Below are the details for -
Complain : [protected]
Register Mobile : [protected] [protected]
Model :Senator WSS 8.0KG | 400RPM

I am writing to formally raise a serious concern regarding the conduct of your service representative, Mr. Gaurav Chowdhary, of RF Enterprise, Aligarh.

Upon contacting the technician, I was informed that customer data was not visible in the system and was asked to...

Date of Incident about on 26/04/2025
Client number is- [protected]

It has been nearly 2 months since I first raised the issue regarding the AC servicing at BYST, and the problem is still unresolved.
The technician claimed to have replaced the spin motor, but I had marked the original motor, and he only rewired it—not replaced it. On being caught, he admitted the truth.
Now he is falsely claiming the blower...

Avoid IFB Appliances – My Worst Purchase Experience Ever

If you’re thinking of buying an IFB washing machine, let me save you the nightmare I’ve gone through.

I purchased an IFB machine, and since March 2025, I’ve faced continuous issues — the machine literally started tearing clothes, and multiple technician visits fixed nothing. The so-called support teams and even escalation contacts,...

I am writing to report a billing discrepancy related to a recent drum replacement for my IFB washing machine. The customer care team informed me that the drum costs approximately ₹3000, but I was charged ₹7500 by the service technician.

I had shared all relevant details, including the date of purchase, product invoice, and the service invoice with your support team at [protected]@ifbglobal.com. However, I have not received...

I am writing to express my deep dissatisfaction with the service I have received regarding my IFB washing machine (Ticket No: [protected]). Despite multiple complaints and follow-ups, my issue has not been resolved, and the service center staff has been extremely unresponsive and unprofessional.

I had raised a complaint on 16/04/2025, and even after several days, there has been no proper resolution or update. The service team...

I have purchased an ac in 2023 and same is not working his outer pcb is having problem which is under warranty

made a complaint 10 days past but still no techicial visited to check the issue...

So i just brought a new IFB ac from IFB services, and the installation was a success but a few hours later and a person from IFB services contacts us ( note that we weren't sure if he was actually a person from IFR or not because in the contact service it was not written anything about the IFB people instead it said a shop's name we didn't know which) the person kept on asking a cancellation code saying to give it and give it, I kept on asking...

I purchased IFB washing machine wt 8 kg TLSPLAqua from Dealer Valsad DIGI 1 shakbhaji market near tower Balzac on[protected].As per massage received from IFB my request registered with ref No [protected].on[protected]. I have to intimate to your mind honour with great regret that the BOOKLET/information book for working of washing machine for my general knowledge not given to me with washing machine.It is requested kindly to do need full and...

I am writing to formally raise my concern regarding the IFB AC I purchased on24th April 2024, which has been fault remote and AC temperature display.

I have followed all necessary troubleshooting steps and have also reached out to your support team on multiple occasions. However, the issue remains unresolved. Since the unit is under warranty and the fault persists, I request a replacement as per consumer protection guidelines.br...

Hello Sir/Madam

My ticket number is [protected] raised on today ie feb 22 2025.. i have a ifb senorita 6.5kg washing machine and I have availed 1yr complete amc warranty on last April 2024. This is the first time i have raised a complaint since then.. my washing machine is not working now .drum is very hard to rotate so when the service person came he didn't check anything properly but said we need to change the drum and front...

I, hereby lodge a formal complaint against IFB Industries Ltd., for selling a defective product and failing to provide a permanent resolution despite multiple service requests.
Complaint Details:
1. Product Details:
Product Name: Washing Machine
Model Number: Elina SX 6.5 KG
Serial Number: protected
Date of Purchase: 29 Jan 2023
Invoice Number: Protected
Purchase Price: ₹ 21, 140
2. Nature of the Complaint:
Soon after purchasing the product, I faced repeated malfunctions.
The PCB was replaced once in the last three months, yet the issue persists.
This clearly indicates a faulty product, but IFB is refusing to replace the entire unit.
Despite multiple complaints, their service team provides only temporary fixes instead of a permanent resolution.
My repeated requests for a full replacement have been ignored, causing mental stress, inconvenience, and financial loss.
3. Attempts to Resolve the Issue:
I raised a complaint with IFB multiple times, including emails to customer care and service teams.
The service team failed to visit as promised on January 29, 2025.
Despite IFB’s assurance, my issue remains unresolved.
Relief Sought:
In light of the above, I demand the following:
1. Full replacement of the defective unit.
2. Compensation of ₹21, 140 for the inconvenience caused, including mental harassment, service delays, and repeated failures to address the issue.
3. Immediate action against IFB for violating consumer rights under the Consumer Protection Act, 2019.
I kindly request the Consumer Disputes Redressal Commission to take strict action against IFB and direct them to replace my unit immediately and provide compensation

Hi,

I have raised a complaint long time back and so far there is no update or solution for the issue. Its disgusting to see this kind of response from a reputed company as I believed and took an AMC.

Ticket number-[protected]

Now I can see its being cancelled for no reason.

History of the complaint start some time back that machine was shivering while using the spin. As its was under...

Dear Jasmeet( Escalation Team- IFB)

I hope you are doing well. I am writing to escalate my ongoing issue regarding the replacement of my washing machine, which has yet to be resolved despite my previous attempts to address the matter. See trail emails.

On 16th December ‘24, I wrote an email to request an urgent replacement for the washing machine we recently purchased. It does not fit into the designated area...

This is one of the worst quality services I have ever faced, I am a big fan of IFB appliances and have been using it for the past 8+ years. But this time my experience was a bit different.

I bought a top load 7 KG washing machine in the month of Oct 2024, It hardly works perfectly for a week. After that I have registered 3 complaints and all three engineers have explained to me different, different issues but till today my...

We purchased a new washing machine but that is not working. Technician came to check and found the new machine to be faulty. The machine needs to be replaced, but there is no action happening from IFB side.
We are struggling everyday to follow-up with them but still there is no solution....

As my washing machine getting sound from past 1month I raised so many complaints regarding the issue till now the complaint not closed as I went to the service centre and asked about my problem he was very rude and using unparliamentary language with ladies and saying that he will sold that parts for money he will not service to the under warranty such a disgusting behaviour and he is wearing swamy mala which is shameful for the god. The worst behaviour I have never seen this behaviour before as I called to the ifb centre they didn’t resolved my problem till now his name is Srikanth Ellapanni ifb franchise, kovvur, Andhra pradesh.534350